Foremost Retirement Resort

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Michelle Echeverria conducted an unannounced visit to this facility to conduct a case management and issue a deficiency with civil penalty for information discovered during the investigation of complaint number: 56-AS-20260807223138. LPA met with Maintenance Manager, Juan Castro . During today's visit, LPA reviewed facility records, and did a walk-through of the facility. LPA found the following issue: Staff assisted residents with medication and did not have criminal background clearance. This poses an immediate health and safety risk to residents in care. An exit interview was conducted where this report, LIC809, LIC809D, LIC421BG and appeal rights were discussed with and provided to Administrator, Jennifer Uriza.the state’s words, verbatim · CDSS document, Aug 13, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87411(g) · Plan of correction due date: Aug 14, 2026

87411(g) Personnel Requirements-General (g) Prior to employment or initial presence in the facility, all employees and volunteers subject to a criminal record review shall: This requirement was not met as evidenced by: Based on interviews and records review, the administrator did not comply with the section cited above by not having criminal background clearance for S1 which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Aug 13, 2026

Plan of correction: Administrator statedthat she will obtain criminal background clearance for staff 1 (S1). Administrator stated that she will review the regulation cited and submit a statement of understanding to LPA via email by POC due date.

Allegation investigated: Staff will not return resident personal belongings.

Licensing Program Analyst (LPA) Paola Guerrero arrived at the facility to deliver investigative findings. LPA met with Facility Administrator Jennifer Uriza and explained the purpose of the visit regarding the allegation stated above. First allegation: Staff will not return resident personal belongings. Regarding the allegation stated above, LPA conducted a review of records pertaining to Resident #1 upon the review of records LPA observed that an inventory listing all of Resident #1 belongings was not on file. LPA conducted an interview with Staff #1 regarding the alleged allegation Staff #1 and staff could not recollect if Resident #1 personal belongings were provided or returned to Resident #1n upon resident’s discharge. Based on the evidence gathered during the investigation, the above allegations are Substantiated. Substantiated A finding that the complaint is Substantiated means that the findings are valid because the preponderance of the evidence standard has been met. Title 22 Regulations Personal Rights of Residents in All Facilities 87468.1 (a)(1)(3), from division 6, chapter, article 6, is, cited on the attached LIC 9099 D. An exit interview was conducted where this report, appeal rights, and LIC9099-D was discussed, and a copy of the report was provided to Facility Administrator Jennifer Uriza at the conclusion of the visit. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Jennifer Urizathe state’s words, verbatim · CDSS document, Jul 17, 2026 · control 56-AS-20250324095106

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87468.1(a)(1)(3) · Plan of correction due date: Jul 24, 2026

Personal Rights of Residents in All Facilities 87468.1 (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons....(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement is not met as evidence by: Based on interviews, and review of records, the Licensee did not adhere to the regulation stated above for Resident #1, which poses an immediate Health, Safety, or Personal Rights risks to residents in care.the state’s words, verbatim · CDSS document, Jul 17, 2026

Plan of correction: The Licensee has agreed to provide training on regulation: Personal Rights of Residents in All Facilities 87468.1 (a)(1)(3). The Licensee will provide LPA proof of the training that will be signed and dated by all staff by POC date 7/24/2026. In addition, the Licensee will provide LPA with status and or update pertaining to Residents #1 belongings.

Allegation investigated: Staff member spoke to resident in an inappropriate manner while in care.

Licensing Program Analyst (LPA) Paola Guerrero arrived at the facility to deliver investigative findings. LPA met with Facility Administrator Jennifer Uriza and explained the purpose of the visit regarding the allegations stated above. First allegation: Staff member spoke to resident in an inappropriate manner while in care. Regarding the allegation stated above, LPA conducted interviews with Staff #1 and Staff #2 regarding the alleged allegation, and Staff #1 and Staff #2 denied the allegation. Staff #1 and Staff #2 informed LPA that staff was always professional through every interaction that staff would have with the Resident #1. LPA conducted interviews with Resident #2, Resident #3, Resident #4, and Resident #5, regarding the alleged allegation and Resident #2-5 denied the allegation and informed LPA that staff treat them with respect and have no issues to report concerning staff speaking to residents in an appropriate manner. Unsubstantiated Based on corroborating evidence LPA has determined that the above allegation is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Jennifer Uriza.the state’s words, verbatim · CDSS document, Jun 20, 2026 · control 56-AS-20250917130445

Allegation investigated: Staff did not assist resident with care needs in a timely manner.

Licensing Program Analyst (LPA) Paola Guerrero arrived at the facility to deliver investigative findings. LPA met with Facility Administrator Jennifer Uriza and explained the purpose of the visit regarding the allegations stated above. First allegation: Staff did not assist resident with care needs in a timely manner. Regarding the allegation stated above, LPA conducted an interview with Staff #1 regarding the alleged allegation Staff #1 informed LPA that Resident #1 was being assisted with their toileting needs however, Resident #1 refused staff assistance and became verbally aggressive towards staff. Staff #1 informed LPA that Resident #1 was not left on the toilet for two hours. Staff #1 informed LPA that because R#1 was being non-compliant with staff and refusing staff to assist resident staff gave resident 30 minutes. During review of record LPA discovered that Resident #1 has number of incidents where resident refuses toileting assistance and resident later contacts fire deparment. Unsubstantiated LPA conducted interviews with Resident #2, Resident #3, and Resident #4, over the alleged allegation and all residents denied the allegation and informed LPA that staff has gotten better with providing residents with care needs in a timely manner that currently they have no issues to report. Based on corroborating evidence LPA has determined that the above allegation is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Jennifer Uriza.the state’s words, verbatim · CDSS document, Jun 20, 2026 · control 56-AS-20250404152010

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Michelle Echeverria conducted an unannounced case management visit for the purpose of a health and safety check and to conduct interviews with staff and residents. LPA was greeted and explained the reason for the visit to Maintenance Manager, Juan Castro. During today's visit, LPA conducted observations by touring the facility and conducted interviews. No deficiency was cited during this visit. An exit interview was conducted where this report LIC809 was discussed and provided to Maintenance Manager, Juan Castro.the state’s words, verbatim · CDSS document, Mar 12, 2026

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Michelle Echeverria conducted an unannounced case management visit for the purpose of a health and safety check and to obtain documents. LPA was greeted and explained the reason for the visit to Maintenance Manager, Juan Castro. During today's visit, LPA conducted observations by touring the facility and obtained facility records. No deficiency was cited during this visit. An exit interview was conducted where this report LIC809 was discussed and provided to Maintenance Manager, Juan Castro.the state’s words, verbatim · CDSS document, Feb 24, 2026

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Michelle Echeverria conducted an unannounced case management visit for the purpose of a health and safety check and to obtain documents for complaint 56-AS-20250214161857. LPA was greeted and explained the reason for the visit to Administrator, Jennifer Uriza. During today's visit, LPA conducted observations by touring the facility and obtained facility records. No deficiency was cited during this visit. An exit interview was conducted where this report LIC809 was discussed and provided to Administrator, Jennifer Uriza.the state’s words, verbatim · CDSS document, Feb 9, 2026

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Michelle Echeverria conducted an unannounced visit to this facility to issue a deficiency that was discovered during the investigation of complaint 56-AS-20251204161019. LPA found the following issue: Previous Administrator, Jasmine Weber did not properly administer the facility by following regulations. Weber was unaware of the reporting requirements, designation of facility responsibility during her absence, and allowed a resident to attack another resident after staff reported the history of the violent resident behavior to her. An exit interview was conducted with and a copy of this report LIC809, LIC809D and appeal rights were provided to Administrator, Jennifer Uriza.the state’s words, verbatim · CDSS document, Jan 30, 2026

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87405(h)(1) · Plan of correction due date: Jan 30, 2026

87405(d)(2) Administrator- Qualifications and Duties: (h) The administrator shall have the responsibility to:(1) Administer the facility in accordance with these regulations and established policy, program and budget. This requirement was not met as evidenced by: Based on observation, interview and records review, the former administrator did not comply with the section cited above by not being capable to administer the facility by following regulations which poses a potential health, safety and personnal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jan 30, 2026

Plan of correction: Administrator stated that the former administrator resigned on December 30, 2025. Administrator provided proof to LPA. POC cleared.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michelle Echeverria made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with maintenance staff, Juan Castro and introduce self and stated the purpose of the visit. Juan phone called Administrator, Jennifer Uriza and informed her about the visit. Administrator stated that she would arrive shortly after. The facility is a Residential Care Facility for Elderly (RCFE) licensed capacity for 96, (76 nonambulatory and 20 bedridden) and hospice waiver approved for 48. The facility has 4 wings that consist of 12 resident bedrooms, 12 bathrooms, common rooms with tvs and a private patio in each wing, along with a reception area, laundry room, offices, dining room, and kitchen. Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 72, 76, 77, 77, 73. 73, 75, 75 and 71 degrees Fahrenheit. Water temperature measured at 120, 112, 105, 105, 105, 106, 112, 107, 110 and 105 degrees Fahrenheit. LPA inspected resident bedrooms; they are equipped with required furniture such as: mattresses, night stands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA observed that the facility had a broken tile on a resident's sink wall, broken window screen, broken patio gate door, and a smoke and sprinkler annual inspection clearance report missing. Deficiency issued. LPA observed that the facility did not have slip-resistant mats in all of the residents showers. Deficiency issued. LPA observed sufficient furniture and lighting throughout the facility. LPA observed that the facility did not have toilet paper and hand soap in many of the residents bathrooms. Deficiency issued. LPA observed that the facility did not have the quantity sufficient of linens to permit changing at least once per week for all residents. Deficiency issued. The facility is equipped with operating fire extinguishers and carbon monoxide alarms. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There was a designated storage space for residents/staff files. Medications were kept in Med-Room inaccessible to residents. LPA observed that the signal systems were not working in each wing. Deficiency issued. Food Service: LPA observed 2 days of perishables and 7 days non-perishables food, pantry stocked and up to date. Facility has a variety of food available. Dishes, cups, and utensils were stored properly. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. LPA observed upon arrival that there was no administrator present during normal working hours. Deficiency issued. Record Review: LPA reviewed resident files for admission agreements, physician reports, and needs and services plans. LPA also reviewed staff files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings. LPA observed that the personnel files were incomplete and missing CPR training, TB testing, and personnel record. Deficiency issued. LPA observed that the facility did not have the personal rights and complaint information accessible to all residents and visitors. Deficiency issued. LPA observed that residents in the facility were not aware of the menu options, activities schedule and phone usage since the notices were not posted in the common area of each wing. Deficiency issued. LPA observed during medication audit that the resident's MARS were not completed with the required information per the medication label; MARS did not have the staff's initials after administering medication; and PRN medication inventory did not match the MARS and physician's orders. Deficiency issued. LPA reviewed the infection control plan, liability insurance, disaster drills and emergency disaster plan. LPA observed that the facility did not have emergency drills conducted quarterly for each shift. Technical violation issued. LPA observed that the Emergency Disaster Plan did not have a date of revision. Technical violation issued. Deficiencies and technical violations were cited during this visit. An exit interview was conducted, and this report LIC809, LIC809C, LIC809D, LIC9102TV and appeal rights were discussed and provided to Administrator, Jennifer Uriza.the state’s words, verbatim · CDSS document, Jan 29, 2026

The state marks this report as 10 pages; the online copy we transcribed has 8. You can request the full file from the county licensing office.

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Michelle Echeverria conducted an unannounced visit to this facility to deliver a deficiency discovered during records review. LPA met with Licensee, MD Maneesh Singhal, Administrator, Jasmine Weber and Business Manager, Jennifer Uriza. During records review, LPA found the following issue: Facility is not following their plan of operations: " Foremost Retirement Resort may accept up to 20% of their occupancy under the age of 60 if those people have compatible needs to the others residing in Foremost Retirement Resort and supervision of those people will be similar to other, older residents." During record review, LPA observed that the facility had 30 out 83 residents under the age of 60, exceeding the 20% of their occupancy. This poses a potential health and safety risk to residents in care. Refer to LIC 809D for deficiencies cited. An exit interview was conducted where this report, LIC809, LIC809D, and appeal rights were discussed with and provided to the Administrator, Jasmine Weber.the state’s words, verbatim · CDSS document, Dec 2, 2025

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87208(a) · Plan of correction due date: Dec 4, 2025

87208(a) Plan of Operation: (a) The licensee shall have and maintain a current, written definitive plan of operation for the facility. The licensee shall operate the facility in accordance with the terms specified in the plan of operation and may be cited for...contain the following: This requirement is not met as evidenced by: Based on observationns and records review, the administrator did not comply with the section cited above by not following the plan of operations by exceeding the 20% occupancy of residents under 60 which poses a potential health, safety and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Dec 2, 2025

Plan of correction: Licensee and Administrator stated that they will submit a plan to correct the deficiency cited by POC due date and email it to LPA.

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Michelle Echeverria conducted an unannounced visit to this facility to conclude and deliver findings for the investigation of complaint number: 56-AS-20251022101839. LPA met with Business Manager, Jennifer Uriza. During today's visit, LPA reviewed facility records, conducted interviews with residents and staff and did a walk-through of the facility. LPA found the following issue: Two new staff did not have criminal background clearance. One new staff was not associated to the facility. This poses an immediate and potential health and safety risk to residentts in care. Refer to LIC 809D for deficiencies cited. An exit interview was conducted where this report, LIC809D, LIC412BG and appeal rights were discussed with and provided to Business Manager, Jennifer Uriza.the state’s words, verbatim · CDSS document, Oct 27, 2025

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(2) · Plan of correction due date: Oct 28, 2025

87355(e)(2) Criminal Record Clearance: (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall.. licensed facility:(2)Obtain a California clearance or a criminal record exemption as required by the Department or. This requirement is not met as evidenced by: Based on observation, interview and record review, the Administrator did not comply with the section cited above by not obtaining criminal background clearance for two staff which poses an immediate health, safety and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Oct 27, 2025

Plan of correction: Business Manager stated that the two new hired staff will be removed from the schedule immediately. Business manager will provide a copy of the new schedule to LPA via email by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87355(e)(3) · Plan of correction due date: Oct 29, 2025

87355(e)(3) Criminal Record Clearance: (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall.. licensed facility:(3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or. This requirement is not met as evidenced by: Based on observation, interview and record review, the Administrator did not comply with the section cited above by not obtaining criminal background clearance transfer request for one staff which poses a potential health, safety and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Oct 27, 2025

Plan of correction: Business Manager stated that the new hired staff will be removed from the schedule immediately and will submit documentation for a transfer clearance. Business manager will provide a copy of the new schedule to LPA via email by POC due date.

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Michelle Echeverria arrived at the facility unannounced to conduct a Case Management Visit. This case management visit is in response to a Special Incident Report (SIR) submitted to the Community Care Licensing Office on 08/22/25. LPA was greeted and met by HR Assistant, Jessica Zaragoza at the reception area. LPA introduced self and stated purpose of the visit. Administrator, Jasmine Weber later walked in and LPA introduced self and stated the purpose of the visit. On 08/20/25, R1 attempted to sexual abuse R2 without R2's consent. During today's visit, LPA met with the administrator to discuss the incident and surrounding events. LPA conducted an interview and record review. During interview, it was discovered that R1 was arrested by law enforcement and taken into custody. Administrator stated that the facility has initiated a plan to prevent future occurrences. No deficiencies were cited during today's visit. An exit interview was conducted where a copy of this report was provided to Administrator, Jasmine Weber.the state’s words, verbatim · CDSS document, Aug 27, 2025

Type of visit: Case Management - Deficiencies

Licensing Program Analysts (LPAs) Michelle Echeverria and Eldin Serrano conducted an unannounced visit to this facility to initiate an investigation of complaint number: 56-AS-20250728103529. LPAs met with Administrator, Danica Turner. During today's visit, LPAs conducted interviews with staff, obtained and reviewed facility records, and did a walk-through of the facility. LPAs found the following issue: Administrator did not report two death reports and other incidents that occurred recently. This poses a potential health and safety risk to residents in care. Refer to LIC 809D for deficiencies cited. An exit interview was conducted where this report LIC809, LIC809D, and appeal rights were discussed with and provided to Business Manager, Jennifer Uriza.the state’s words, verbatim · CDSS document, Aug 5, 2025

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87211(a)(1) · Plan of correction due date: Aug 7, 2025

87211(a)(1) Reporting Requirements: (a) Each licensee shall furnish to the licensing agency such reports.. the following:(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the.. of the case. This requirment is not met as evidenced by: Based on observations, interview and record review, the administrator did not comply with the section cited above by not reporting deaths and incidents that occurred recently which poses a potential health, safety and personnal rights risk to persons in care.the state’s words, verbatim · CDSS document, Aug 5, 2025

Plan of correction: Administrator stated that she will create a log where either the Assistant Administrator or Business Manager confirm that incidents were reported from the previous day. Administrator will send a statement of understanding with her signature, assistant administrator signature and business mgr signature to LPA via email by POC due date.

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Magda Malcore and Licensing Program Manager (LPM) Karen Clemons conducted an announced pre-licensing inspection of the facility. LPA & LPM met with Administrator, Danica Turner and discussed the purpose of the visit. The pending application is for a Residential Care Facility for the Elderly (RCFE) - change of ownership. A fire clearance was granted on 11/20/2024 for a total capacity of 96 residents (76 non-ambulatory and 20 bedridden). There are currently (71) residents in care. The facility consist of three (3) assisted living wings and one (1) dementia care wing. LPA & LPM observed and inspected the following: Physical Plant: The facility is equipped with an Administrator’s office, reception area, visitors bathrooms and a locked medication storage room. Indoor and outdoor passageways were observed free of obstructions. The facility has no swimming pools or similar bodies of water. Window screens were in good repair. The temperature in the facility was observed to be 73 degrees F. Resident bedrooms were equipped with beds, mattresses, bedding, nightstands, chairs, dressers, lighting, and a private bathroom. Resident bathrooms were odorless and equipped with grab bars, non-skid strips, and operating bathroom equipment. The hot water temperature in resident bathrooms measured 111 degrees F. The facility has posted in a common area: emergency disaster plan, theft and loss policy, Licensing Complaint poster, Ombudsman poster, Resident Personal Rights, and Resident Council Rights, facility menus, and activities. The facility has sufficient indoor and outdoor activity space for residents and visitors. The facility's outdoor activity space is enclosed with a latching gate. The facility has operating fire/carbon monoxide alarms, telephone service, laundry equipment and call button signal system. The facility has sufficient bed linen, towels and personal hygiene supplies for residents. Sharps, disinfectants, and cleaning solutions were kept locked. No firearms are stored at the facility. Food Service: The dining room is located near the kitchen and observed clean, odorless with sufficient tables for residents. The kitchen was observed clean and odorless with sufficient storage space for food. The refrigerator and freezer were operating properly. The facility was observed to have a seven (7) day supply of non-perishable foods and two (2) day supply of perishable foods for residents. The prelicensing inspection is complete with no corrections required. Comp III was completed during today’s visit. An exit interview was conducted where this report was discussed and a copy provided to the Administrator and applicant at the conclusion of the visit.the state’s words, verbatim · CDSS document, Jan 29, 2025

Type of visit: Office

Facility Type: Residential Care Facility for the Elderly Application Type: Change of Ownership Capacity: 96 Census (if any clients in care): 82 COMP II Participants: DANICA TURNER, RASHITA AGGARWAL Interview Method: Telephone interview On December 03, 2024, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed the understanding of the California Code Title 22 Regulations. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restricted/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Dec 3, 2024