Wildwood Canyon Villa is a residential care home for the elderly (RCFE) in Yucaipa, San Bernardino County, California — state license #361881019, licensed for 130 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 23, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 11 times and filed 10 documents. The most recent is a facility evaluation report, dated April 23, 2026.
The state's published file for this home includes 6 documents with transcribed findings, dated October 11, 2021 to March 19, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (5). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 23, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 19, 2026Substantiated
Allegation investigated: Staff are not allowing resident to use motorized wheelchair.
On March 19, 2026, Licensing Program Analysts (LPAs) Andrew Martinez and Edith Conchas conducted a subsequent unannounced visit to the facility to continue the investigation of the above-mentioned complaint allegation and deliver findings. LPAs were greeted by Business Service Director, Pricilla Vazquez, indicating the reason for the visit and met with Administrator Wendy Barrera. Today’s investigation consisted of additional interviewing and further records review. The allegation is that staff are not allowing resident to use motorized wheelchair. Interviews with Staff 1 (S1) and Staff 2 (S2) indicate that resident’s (R1) operation of their own motorized wheelchair in the facility began posing a safety concern to self, residents and staff. Based on record review, LPA did not observe staff notes or unusual incident reports of occurrence or of safety concerns reported. Interview with Witness (W1) indicated they were made aware of the facilities concerns and agreed that the equipment shothe state’s words, verbatim · CDSS document, Mar 19, 2026 · control 56-AS-20260303154622
Jul 24, 2025Unsubstantiated
Allegation investigated: Staff did not assist a resident's call button in a timely manner Staff do not provide residents with housekeeping services Staff do not ensure that the facility is maintained sanitary Facility is malodorous Licensee does not ensure that staff receives required training
On 7/24/2025 at 10:40 AM, Licensing Program Analyst (LPA) Eldin Serrano made an unannounced visit to the facility to deliver the findings of the above allegations. LPA Serrano met with Resident Care Coordinator (RCD) Jessica Valiente to explain the purpose of the visit. The investigation consisted of file review, interviews with facility staff and residents as well as facility observation. Allegation #1: Staff did not assist a resident's call button in a timely manner – Based on observation LPA tested one of the resident’s call buttons and one of the staff came to the room to check the resident within 2 minutes. Based on the interview, 6 out of 6 residents and 6 out 6 staff stated that when the call button was pressed the care partners would come right away, whoever staff that is available will come to check the residents. LPA was unable to corroborate the allegation. Allegation #2: Staff do not provide residents with housekeeping services - Based on file review and interviews, 6 out 6the state’s words, verbatim · CDSS document, Jul 24, 2025 · control 56-AS-20241205093157
Jul 24, 2025Unsubstantiated
Allegation investigated: Staff do not ensure sick residents are properly isolating. Staff overlooked resident's medical records resulting in staff not allowing resident to eat or drink. Staff do not ensure resident is accorded privacy. Staff does not ensure facility is in good repair.
On 7/24/2025 at 10:40 AM, Licensing Program Analyst (LPA) Eldin Serrano made an unannounced visit to the facility to deliver the findings of the above allegations. LPA Serrano met with Resident Care Coordinator (RCD) Jessica Valiente to explain the purpose of the visit. The investigation consisted of file review, interviews with facility staff and residents as well as facility observation. Allegation #1: Staff do not ensure sick residents are properly isolating. – Based on the interview, 6 out of 6 residents and 6 out 6 staff stated that when the resident is sick, the facility is isolating them. The resident is assessed by the medtech and if the residents have serious illness, then they send them to the hospital and let the medical professional make a decision if they are going to be confined. LPA was unable to corroborate the allegation. Allegation #2: Staff overlooked resident's medical records resulting in staff not allowing resident to eat or drink. - Based on interviews, 6 out 6 rthe state’s words, verbatim · CDSS document, Jul 24, 2025 · control 56-AS-20241206110339
Apr 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Wildwood Canyon Villa licensed?
Yes — Wildwood Canyon Villa is a licensed residential care home for the elderly (RCFE) in Yucaipa (San Bernardino County): California license #361881019, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 130 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated April 23, 2026, appears in the inspection record on this page.
Can Wildwood Canyon Villa care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Wildwood Canyon Villa with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER; APPROVED FOR CAPACITY OF 130 NON-AMBULATORY OF WHICH 13O MAY BE BEDRIDDEN; APPROVED HOSPICE WAIVER FOR 20 RESIDENTS.
How much does Wildwood Canyon Villa cost?
California's public licensing record does not include Wildwood Canyon Villa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Wildwood Canyon Villa accept Medi-Cal or the Assisted Living Waiver?
Wildwood Canyon Villa is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
63 of 130 beds occupied (48%) when the state visited on March 19, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Wildwood Canyon Villa?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2021 for Wildwood Canyon Villa; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 19, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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