Golden Home Care Center

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) E. Conchas. conducted an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with Administrator Letitia Isai and was granted entry to the facility. At the time of the visit, there were two (2) staff present and zero (0) residents present. The facility is a four (4) bedroom, two (2) bathroom home with a kitchen/dining area, living room, and family room. The facility is licensed for a capacity of four (4) non-ambulatory residents and two (2) hospice care waiver residents. LPA was accompanied by staff to conduct an overall inspection. The facility is currently not operating at the capacity approved by the Community Care Licensing Division (CCLD). The facility was maintained at a comfortable temperature of 76 degrees Fahrenheit. LPA inspected the resident bedrooms, most of which were equipped with the required furniture and furnishings. One bedroom contained a stained/soiled mattress, and another bedroom had a broken dresser. The resident designated restroom was missing a toilet tank cover. LPA observed sufficient furniture and lighting throughout the facility. Water temperature in the bathroom measured 115.7 degrees Fahrenheit. The facility is equipped with operating smoke detectors and carbon monoxide alarms. A fire extinguisher was observed on-site. Required postings, including Personal Rights, the CCLD Complaint Poster, and the facility’s fire clearance map, were posted in a common area. Liability insurance was observed to be valid through July 2026. Continue to LIC 809-C Food supplies were present. The facility did not have an Administrator certificate available for review. Staff files were inaccessible. First Aid/CPR certification and other mandatory training's were not completed. The licensee stated the last resident passed away in December 2025. Licensee reported taking a break from operations and intends to remodel the facility and complete it by September 2026. Licensee stated they are not currently accepting residents. The renovation plan includes: Replacing bathroom fixtures and flooring Replacing the fireplace with an electric unit Replacing kitchen flooring and replacing or refurbishing the cabinets Replacing all flooring except in resident bedrooms Based on observations made during today’s visit, LPA informed the licensee that if the facility is being renovated, all licensing requirements must continue to be met in accordance with Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report and Appeal Rights were discussed with and provided to Administrator Letitia Isai.the state’s words, verbatim · CDSS document, May 12, 2026

The state marks this report as 15 pages; the online copy we transcribed has 7. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

On 9/04/2025 at 1:00 PM, Licensing Program Analysts (LPAs) Eldin Serrano and Edith Conchas made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection LPAs met with Administrator Letitia Isai and was granted entry to the facility. At the time of the visit there were two (2) staff present, and two (2) residents present. The facility is a four (4) bedrooms, two (2) bathroom home with a kitchen/dining area, living room/activity room. The facility is Residential Care Facility for the Elderly (RCFE). The facility is licensed for a capacity of four (4) non-ambulatory and two (2) hospice care waiver residents and the current census is two (2) residents. LPAs was accompanied by Staff #1 to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing Division (CCLD). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 84 degrees Fahrenheit. LPAs inspected resident bedrooms; they are equipped with required furniture such as: mattresses, nightstands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA observed sufficient furniture and lighting throughout the facility. LPAs measured and observed the water temperatures in the bathroom to be at 114 degrees Fahrenheit. The facility is equipped with operating smoke detectors and carbon monoxide alarms. Fire extinguishers were also observed at the facility. Posters such as personal rights, the CCLD complaint poster, and the emergency disaster number were posted in a common area. ***Continuation in LIC809C *** LPAs observe that the facility did not have the Infection Control Plan (LIC9282), Emergency/Disaster Plan (LIC610E) ready for review during the visit. Citation issued. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There is a Medicine cabinet with the resident’s medications locked. LPAs observed complete first aid kit and first aid book at the facility. Food Service: Seven (7) days’ supply of Non-perishable foods and two (2) days’ supply of perishable food supply were observed and sufficient for the number of residents in care. Care & Supervision: The facility has an Administrator present in the facility with enough hours to appropriately manage the facility. The facility has sufficient number of staff to provide care and supervision to the residents in care. Record Review: LPAs reviewed two (2) resident files for admission agreements, updated physician reports, pre-placement appraisals and needs and services plans. LPAs observed resident files reviewed were complete. LPAs reviewed two (2) staff files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings. Based on the observations made during today’s visit, two (2) deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report LIC809, LIC809D forms, and Appeal Rights were discussed and provided to Administrator Letitia Isai.the state’s words, verbatim · CDSS document, Sep 4, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Letitia Isai, Administrator, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (4) non-ambulatory residents, a hospice waiver for (2) and a current census of (2) residents in care. LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor passageways are free of obstruction. Outdoor shaded area is sufficient for resident activities and is enclosed with a self-latching gate. The facility has sufficient lighting and is maintained at a comfortable temperature. Resident’s showers, toilets, and hand washing areas were operating in sanitary conditions. The hot water temperature in residents' bathrooms measured 120 degrees F. Resident’s bedrooms had beds, bed linen, chairs, night stands, and sufficient lighting. Facility has operating carbon monoxide alarms, laundry equipment and telephone service. The facility has sufficient linen, towels, and personal hygiene items for residents. The facility has posted in a common area, Ombudsman poster, emergency telephone numbers, facility sketch, and facility License. Sharps, disinfectants, and cleaning solutions were kept locked and inaccessible to residents in care. Deficiencies cited: LPA observed resident #1 (R1s) bedroom was not odor free. The Administrator stated that the odor was in the carpet and will have to be replaced. LPA observed in resident #2 (R2s) shredded paper all over resident's bedroom floor. The Administrator stated that the resident shredded a chuck underpad over the floor. LPA observed the backyard swimming pool gate was open and unlocked. The Administrator closed and locked the gate. LPA observed an overgrown Trumpet plant blocking backyard passageway. Food Service: The facility has sufficient non-perishable and perishable food supply for residents in care. Disinfectants and other cleaning solutions are stored away from food items. Deficiency cited: the facility did not maintain the kitchen counter near the kitchen stove and areas around the microwave clean and clutter free. LPA observed uncovered, leftover food in frying pan and uncovered grease in a bowl in the refrigerator. Care & Supervision: Facility has 24-hour, 7 days a week care staff. Facility staff has CPR/first aid training. Record Review: Resident files reviewed were observed to be complete. Deficiencies cited: Staff #1 (S1) did not have record of training on care supervision with a hospice component and dementia care for review. The Licensee did not maintain record of a current emergency drill conducted with staff for review. The facility did not have record of a complete emergency disaster plan (LIC610E) or similar plan for review. Medical Related Services: Resident’s medications are labeled and centrally stored in a locked cabinet. The facility has a complete first aid kit. Deficiencies cited: The Licensee did not maintain record of resident #2 (R2s) medications on file for review. Based on observations and record review, deficiencies are being cited per Title 22, of The California Code of Regulations and Health and Safety Code. An exit interview was conducted where this report and correction plans were discussed. Copies with Appeal Rights were provided to the Administrator at the conclusion of the visit.the state’s words, verbatim · CDSS document, May 18, 2024

The state marks this report as 11 pages; the online copy we transcribed has 8. You can request the full file from the county licensing office.