Generous Homecare is a residential care home for the elderly (RCFE) in Winchester, Riverside County, California — state license #331800100, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 25, 2026 — published below in full, verbatim and unscored.

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Generous Homecare

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Winchester, CA · Riverside County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #331800100, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
31963 Golden Willow Court · Winchester, Riverside County
Phone
(951) 467-0366
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 3 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 3.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 11 times and filed 9 documents. The most recent is a facility evaluation report, dated June 25, 2026.

Most recent state visit
June 25, 2026
Occupancy at the June 13, 2026 visit
2 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated April 10, 2025 to June 13, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 9 documentsFull record on the state’s site →
20264 state visits · 4 documents
Jun 25, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 13, 2026Complaint investigation reportSubstantiated

Allegation investigated: Due to staff neglect, resident sustained multiple skin and pressure injuries. Staff administered oxygen to resident without physician's order.

Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings of complaint investigation. LPA met with Facility Administrator Marie Libed. Allegation #1 - Due to staff neglect, resident sustained multiple skin and pressure injuries. On April 29, 2021, the Department received a complaint with allegation of personal rights violation resulting in R1 sustaining multiple skin and pressure injuries. The Department investigation consisted of review of facility and other records, observations, and interviews with pertinent individuals. Per facility records, R1 was admitted to the facility on or around May 2019. According to physician report completed around this time, R1 did not have skin or pressure injuries. In addition, records indicated that R1 did not have capacity for self-care in areas including bathing, dressing, incontinent care, and medication administration. R1 was non-ambulatory with use of walker and needed assistance in transferring to and fromthe state’s words, verbatim · CDSS document, Jun 13, 2026 · control 18-AS-20210429134708
Apr 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 7, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Apr 10, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide a refund upon resident’s death.

On 04/10/2025 at 03:00 PM, Licensing Program Analyst (LPA) Melody Brown met with Licensee/Administrator Marie Libed at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) San Bernardino (SB) Regional Office (RO) to deliver the findings of the above allegation. LPA Brown explained the purpose of the requested Office Visit. The investigation consisted of records review and interviews with relevant parties. The investigation was conducted by LPA Melody Brown which consisted of interview with relevant parties and review of records. The allegation indicates staff did not provide a refund upon resident’s death. During the investigation, LPA Brown was not able to obtain sufficient evidence to corroborate the allegation. LPA Brown interviewed Resident # 1 (R1) family member and R1 family member confirmed that they were informed of R1's Admission Agreement indicating "No Refund for Hospice Resident" and they signed it. Interview with Staff #1 (S1) indicated that on 01/31/2025,the state’s words, verbatim · CDSS document, Apr 10, 2025 · control 56-AS-20250402104857
Apr 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Apr 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 0
Type B citations0typical 0
Substantiated complaints2typical 0
Total complaints2typical 0
State visits on file11typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated20264412025220202411020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,000$5,000 /mo
our estimate — Riverside County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (951) 467-0366

Is Generous Homecare licensed?

Yes — Generous Homecare is a licensed residential care home for the elderly (RCFE) in Winchester (Riverside County): California license #331800100, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 25, 2026, appears in the inspection record on this page.

Can Generous Homecare care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Generous Homecare with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 3.

How much does Generous Homecare cost?

California's public licensing record does not include Generous Homecare's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Generous Homecare accept Medi-Cal or the Assisted Living Waiver?

Generous Homecare is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

2 of 6 beds occupied (33%) when the state visited on June 13, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Generous Homecare?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 11 state visits and 9 dated documents since 2021 for Generous Homecare; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 13, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedDue to staff neglect, resident sustained multiple skin and pressure injuries. Staff administered oxygen to resident without physician's order.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings of complaint investigation. LPA met with Facility Administrator Marie Libed. Allegation #1 - Due to staff neglect, resident sustained multiple skin and pressure injuries. On April 29, 2021, the Department received a complaint with allegation of personal rights violation resulting in R1 sustaining multiple skin and pressure injuries. The Department investigation consisted of review of facility and other records, observations, and interviews with pertinent individuals. Per facility records, R1 was admitted to the facility on or around May 2019. According to physician report completed around this time, R1 did not have skin or pressure injuries. In addition, records indicated that R1 did not have capacity for self-care in areas including bathing, dressing, incontinent care, and medication administration. R1 was non-ambulatory with use of walker and needed assistance in transferring to and fromCDSS inspection report, June 13, 2026 · control 18-AS-20210429134708

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not provide a refund upon resident’s death.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/10/2025 at 03:00 PM, Licensing Program Analyst (LPA) Melody Brown met with Licensee/Administrator Marie Libed at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) San Bernardino (SB) Regional Office (RO) to deliver the findings of the above allegation. LPA Brown explained the purpose of the requested Office Visit. The investigation consisted of records review and interviews with relevant parties. The investigation was conducted by LPA Melody Brown which consisted of interview with relevant parties and review of records. The allegation indicates staff did not provide a refund upon resident’s death. During the investigation, LPA Brown was not able to obtain sufficient evidence to corroborate the allegation. LPA Brown interviewed Resident # 1 (R1) family member and R1 family member confirmed that they were informed of R1's Admission Agreement indicating "No Refund for Hospice Resident" and they signed it. Interview with Staff #1 (S1) indicated that on 01/31/2025,CDSS inspection report, April 10, 2025 · control 56-AS-20250402104857

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
11
typical for this size: 6
See the full inspection record on the state's site →

Who runs Generous Homecare?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Marie Antonette Libed, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(951) 467-0366
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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