Cottages At Artesia, The

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff hit residents Staff handled residents in a rough manner Staff spoke inappropriately to residents

Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on an investigation completed by the Department. LPA was greeted and granted entry into the facility by Administrator (AD) Aurelia Olais. During the course of the investigation, the Department interviewed staff and witnesses as well as reviewed and obtained pertinent documentation. This Department has investigated the complaint alleging that staff hit residents. Resident 1 (R1) was admitted to the facility on September 29, 2022. R1’s Physician Report (LIC602A) dated September 23, 2022, lists R1 as having a diagnosis of Dementia. R2 was admitted to the facility on April 10, 2021. R2’s Physician report dated December 30, 2022, lists R2 as having a diagnosis of Alzheimer’s Disease. R3 was admitted to the facility on May 27, 2021. R3’s Physician report dated July 20, 2022, lists R3 as having a diagnosis of Alzheimer’s Disease. During the course of the investigation LPA reviewed documentsthe state’s words, verbatim · CDSS document, Jul 16, 2025 · control 22-AS-20230717111722

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Facility did not implement precautions for scabies outbreak.

Licensing Program Analyst (LPA) Jessica Cho made an unannounced subsequent visit for the purpose of continuing the investigation and delivering the findings into the above allegation. LPA explained the reason for the visit and reviewed the allegation with Administrator Aurelia Olais and Resident Care Director Paula Tanglao. During the initial visit on March 26, 2024, LPA interviewed two residents and five staff. Attempts were made to interview three additional residents, however interviews could not be completed at the time. LPA obtained pertinent documentation which includes: Resident Roster, Hopsice Resident Roster, Face Sheets, Phyisician's Reports, Special Incident Report, Care Notes for Resident #1 (R1), and the Infection Control Procedures. On today's date, LPA toured the showers. LPA observed three showers with two shower chairs. One additional interview was conducted today with a resident and records were also obtained. The investigation revealed the following: Regarding the althe state’s words, verbatim · CDSS document, May 30, 2024 · control 22-AS-20240321121345

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Facility did not pick resident up from the hospital. Facility failed to provide supervision resulting in resident falling

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to deliver findings on the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the course of the investigation, LPA toured the facility, interviewed staff and witness as well as reviewed and obtained pertinent documentation such as physician report and resident appraisal. Regarding the allegations that facility did not pick resident up from the hospital and facility failed to provide supervision resulting in resident falling, the investigation revealed the following: Resident 1 (R1) was hospitalized on 08/16/2022 after an unwitnessed fall at the facility. Resident was found outside the resident's room around 7:50 PM. Resident diagnosis was abrasion to the scalp and laceration without foreign body of nose. Resident was treated and hospital contacted facility for resident pick up. Facility contacted resident's family for pick up and resthe state’s words, verbatim · CDSS document, Oct 26, 2023 · control 22-AS-20220817114947

Allegation investigated: Staff did not take resident to the restroom Staff left resident in soiled diaper for an extended period of time

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to deliver findings on the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the course of the investigation, LPA toured the facility, interviewed staff and witness as well as reviewed and obtained pertinent documentation such as physician report and facility notes. Regarding the allegations that staff did not take resident to the restroom and staff left resident in soiled diaper for an extended period of time, the investigation revealed the following: Six out of six staff confirm assisting Resident 1 (R1) to the restroom as needed. All six interviewed deny leaving the resident in soiled diapers and state resident prefers and is capable of using the restroom. Staff indicate resident's behavior is to ask repeatedly to use the restroom and staff state assisting resident. All staff indicated that resident is in a wheelchair in the commthe state’s words, verbatim · CDSS document, Sep 14, 2023 · control 22-AS-20230829120121