Illustration — no photo of this home on file yet
New Horizon Lodge
Large community·Licensed for 120·Stanton, California
- Care approvals on fileWheelchair · HospiceState licensing record · September 13, 2026
- Starting rate$1,700 a monthListed by the home on Seniorly · September 9, 2026
- Home sizeLicensed for 120Large care community · a licensed care home (RCFE)
- Room at the last state visit77 of 120 beds occupiedSeptember 3, 2025 · not a current opening
- Ways to payMedi-Cal ALW acceptedDHCS participant list · September 23, 2026
- Last state visitApril 30, 2026CDSS inspection record
New Horizon Lodge is a large care community in Stanton — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 120 residents since 1996. Dementia care and bedridden care are not on file.
Built from CDSS public records · September 13, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about New Horizon Lodge
Is New Horizon Lodge licensed?
The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
How many residents is New Horizon Lodge licensed for?
120 residents — a large community, per CDSS records as of September 13, 2026.
Has New Horizon Lodge been cited?
2 Type A and 1 Type B citations since 1996, per CDSS records as of September 13, 2026. Those records count 29 state visits over the same years.
Is New Horizon Lodge still open?
This license was on the CDSS roster as of September 28, 2026.
What does New Horizon Lodge cost?
$1,700 a month to start — listed by the home on Seniorly · September 9, 2026.
The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.
Among 63 other homes of a similar licensed size across Orange County that publish a starting rate, the middle half runs $3,391 to $5,895 a month, and the middle figure is $4,500 (n = 63 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. What Medi-Cal’s Assisted Living Waiver covers in a care home.
Does New Horizon Lodge take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home appears on the DHCS participation list, September 23, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by New Horizon Lodge, Inc., per CDSS records as of September 13, 2026.
Is there a hospital nearby?
West Anaheim Medical Center is 1.2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can New Horizon Lodge keep a resident on hospice?
Hospice care is approved on this license, covering up to 18 residents, per CDSS records as of September 13, 2026.
New Horizon Lodge license and inspection record
- Name on the license: “NEW HORIZON LODGE, INC.”, per the CDSS roster as of May 25, 2025.
- License #306000502. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
- Licensed for 120 residents — a large community, per CDSS records as of September 13, 2026.
- Licensed to New Horizon Lodge, Inc., per CDSS records as of September 13, 2026.
- First licensed in 1996, per CDSS records as of September 13, 2026.
- 29 state inspection visits since 1996, per CDSS records as of September 13, 2026.
- 2 Type A and 1 Type B citations on file since 1996, per CDSS records as of September 13, 2026. The same records count 29 state visits in that period.
- 11 complaints and 3 substantiated allegations on file since 1996, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
- The most recent state visit on file is April 30, 2026, per CDSS records as of September 13, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved · covers up to 58 residents
- Dementia / memory careNot on file · ask the home
- Hospice careApproved · covers up to 18 residents
- BedriddenNot on file · ask the home
State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
58 NON-AMBULATORY. NON-AMBULATORY ON THE 1ST FLOOR ONLY. HOSPICE WAIVER FOR 18.
985 - RCFE / HOSPICE
CDSS record, verbatim · September 13, 2026
As needs change
- Medicines
Level of medication service: reminders only
Ask: “Who manages the medicines, and what happens when a dose is missed?”
caring.com · 2026-09-09
- Staying through hospice
Hospice waiver on file · covers up to 18 — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 13, 2026
3 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- If memory loss develops
Dementia-care designation not on file
Ask: “If memory loss develops, what would change — and when would a move be needed?”
Care & day-to-day support
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Level of medication serviceReminders only
Reported on caring.com · seen September 9, 2026.
What it costs here
This home’s starting rate
$1,700a month to start
Listed by the home on Seniorly · September 9, 2026 · See listing
Likely monthly total
$1,700a month
Likely $1,700–$2,300
With a studio and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$1,700this home
The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $1,700–$2,300
- $1,700
- First monthWith a one-time move-in fee · likely $1,700–$5,800
- $3,700
How people payOn the Medi-Cal waiver list · private pay, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home appears on the DHCS participation list, September 23, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board. For a resident on SSI/SSP, California’s 2026 standard sends $1,444.07 a month to the home for room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from
The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.
10 homes like this within 5 miles publish starting rates mostly between $2,050–$5,450.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 10 nearby homes behind this estimate
- Anaheim Crown PlazaAnaheim · 1.1 mi · Large community$2,250Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Rowntree GardensStanton · 1.7 mi · Large community$5,063Listed on A Place for Mom · seen September 9, 2026
- Karlton Residential Care CenterAnaheim · 1.8 mi · Large community$5,500Listed on Seniorly · memory care shared bedroom · seen September 9, 2026. We don’t have this home’s dementia-care disclosure. California requires a home that advertises dementia care to describe that care in writing when you ask.
- Brookdale Garden GroveGarden Grove · 2.1 mi · Large community$2,300Listed on Seniorly · seen September 9, 2026
- Walnut VillageAnaheim · 3.2 mi · Large community$5,783Listed on A Place for Mom · seen September 9, 2026
- Fullerton VillaFullerton · 3.5 mi · Large community$1,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Ivy Park at La PalmaLa Palma · 3.6 mi · Large community$4,495Listed on A Place for Mom · seen September 9, 2026
- Emerald CourtAnaheim · 3.7 mi · Large community$3,500Listed on Seniorly · seen September 9, 2026
- Harbor Heights Assisted Living and Memory CareAnaheim · 4.2 mi · Large community$2,700Listed on AssistedLiving.com · seen September 9, 2026
- Palms Retirement CenterFullerton · 5.0 mi · Large community$2,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
Where it is
- 8541 Cerritos Avenue, Stanton, CA 90680Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2021, the state has filed 29 documents for this home, and its records count 29 visits since 1996. The most recent is a facility evaluation report, dated April 30, 2026.
- On file since
- 2021
- State visits
- 29
- Most recent visit
- April 30, 2026
- Occupied · September 3, 2025 visit
- 77 of 120 bedsa count on that day, not an opening
We hold 11 complaint reports the state published for this home, dated September 22, 2022 to September 3, 2025. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (1), “Unsubstantiated” (7). 11 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 11 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations2typical 0
- Type B citations1typical 1
- Substantiated allegations3typical 2
- Total complaints11typical 6
“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 1996.
Year by year
The last 36 months — 9 of 29 documents
Apr 30, 2026Facility evaluation reportReport on file
Type of visit: Case Management - Deficiencies
Licensing Program Analyst (LPA) Jerome Haley conducted an unannounced case management visit regarding an incident that was reported to Orange County Adult and Senior Care Program Regional Office (OCRO) April 27, 2026. LPA Haley introduced himself and stated the purpose of the visit upon entry. After a review of the incident report and speaking with Administrator Jonathan Barrios, details in the incident that was sent to the OCRO were confirmed. On Thursday, April 23, 2026, Resident 1 (R1) was administered the wrong medications. R1 received the morning medications for Resident 2 (R2). The medication error was not realized immediately, and R1 did not display any immediate change in condition. R1 continued with their regularly scheduled activities for the day and left New Horizon to attend a scheduled meeting. Staff 1 (S1) is the med tech responsible for the medication error and contacted Administrator Barrios once it was realized a medication error occurred. At some point later in the day, after leaving New Horizon to attend a scheduled meeting, R1 had a change in condition and was sent to West Anaheim Medical Center. New Horizon staff were notified that R1 was being sent to the hospital. R1 has not returned yet and is currently at a Skilled Nursing Facility (SNF). As a result of today’s Case Management visit, a deficiency will be cited. An exit interview was conducted, and a copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 30, 2026
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a)(1) · Plan of correction due date: May 8, 2026
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed… (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidenced by: Staff 1 (S1) administered Resident 2's (R2) morning medications to Resident 1 (R1) on Thursday, April 23, 2026, in error. This poses an immediate health risk to persons in care.the state’s words, verbatim · CDSS document, Apr 30, 2026
Plan of correction: Administrator Barrios has removed S1 from medication administration and S1 has received daily retraining. S1 will complete the last day of the five day retraining today. In addition to the retraining of S1, Administrator Barrios has scheduled a medication training for all medication techs and S1 will be in attendance. The medication training will be conducted by the facility nurse next Friday, May 8, 2026. Administrator Barrios agrees to email LPA Haley the topics covered in the training, the duration of the training, and a sign in sheet for all med techs in attendance. POC is due Friday, May 8, 2026 at 4:00pm
Dec 17, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Jerome Haley conducted an unannounced visit for the purpose of conducting a required one-year annual inspection. LPA was greeted, granted entry by staff and explained the reason for the visit. 78 residents were present during the inspection. Structure: The facility is a two level structure and licensed for 120 residents, of which 58 may be non-ambulatory (first floor only), and there’s a hospice waiver for 18. All residents on the second floor are ambulatory and do not require any assistance ambulating. Bedrooms: All bedrooms have the required furnishings: bed, lamp, chair, and storage space. Bathroom(s): Bathrooms are equipped with a working toilet, wash basin, and shower. Grab bars are tightly secured to the wall. Hot water measured in the range of 111.7 – 118.6 degrees F. Kitchen: 3 of 6 burners are operational on the commercial gas stove. Sharps are secured to the wall. Refrigerator, freezer, food, temperature logs were present and readily available for review. Food Service: A supply of perishable and non-perishable food items that meet regulation requirements was observed. The facility receives two food deliveries a week. Emergency food and emergency water was observed. Resident & Staff Files: Resident and staff files stored in the administrator’s office. File Review: Nine resident files were reviewed during the visit, and nine staff files were reviewed. Medications/First-Aid Kit: Resident medications are stored in a locked medication cart in the medication room. Medication Review: Seven resident medications were reviewed during the visit. No discrepancies were noted. Medications are being administered as prescribed. Continued on LIC809C Linens/Laundry: There’s a laundry room on the first floor for housekeepers only, and there’s a laundry room on the second floor with four washers and four dryers. Plenty of additional linens was observed inside the laundry room on the second floor. Storage & Supply Room(s): There is a supply room that is used as the maintenance office and remains locked and off limits to residents. There is a storage room used to store incontinent care supplies which is lock and off limits to residents. Outside/Exterior: There’s an outdoor courtyard with plenty of seating. There’s also a table and chairs under a gazebo in the middle of the court yard. Bodies of Water: None Smoke/Carbon Monoxide Detectors: Smoke and carbon monoxide detectors tested operational. Fire Extinguisher: Fire extinguishers were observed on the walls through out the facility. Extinguishers were also observed mounted on the wall on the exterior portion of the facility. An emergency evacuation drill: Was conducted December 3, 2025. Evacuation drills are conducted monthly. Emergency Phone Numbers, House Rules, Exit Plan & Menu: Several facility postings are posted on the walls near the main entrance and available for review. Additional Comments: Licensing fees are current and facility contact information was reviewed and a updated facility number was provided: 714.821.5780. A secondary number was provided, and a new email address was provided: jbarrios@trucarecommunity.com The facility profile will be updated. As a result of today’s inspection, one technical violation (TV) will be issued. An exit interview conducted, and a copy of the report was provided.the state’s words, verbatim · CDSS document, Dec 17, 2025
The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.
Sep 3, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Facility staff does not ensure that resident has clean water. Facility failed to provide adequate care and supervision. Facility staff did not notice a change in the resident's condition. Facility staff failed to assist resident during meal service.
Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on the above allegations received on February 19, 2021. LPA was greeted and granted entry into the facility and met with Administrator (AD) Jonathan Barrios. LPA explained the reason for the visit. This Department has investigated the complaint alleging that facility staff do not ensure that resident has clean water. Regarding the allegation the following was revealed: During the subsequent visits on August 22, 2025, and September 3, 2025, LPA toured the facility and observed that there is a water filter located on the first floor. LPA observed that the water filter provides clean water. During the course of the interviews with residents, Resident 1 (R1) reported that she gets clean water. Per R2, she gets clean drinking water from the facility filter water. R3 reported that she always gets clean water. During the course of the interviews with staff, Staff 1 (S1) reported that the facility provides the residents with clean water. S2 stated that the residents are provided with clean drinking water. CONTINUED ON LIC9099-C... Unsubstantiated Regarding the allegation that facility failed to provide adequate care and supervision, the following was revealed: During the course of the investigation LPA reviewed documents including the New Horizon Lodge, Inc. staff schedule dated August 10, 2025, through August 23, 2025. Per staff schedule on average there are two caregivers and one Medication Technician (MT) for the morning shift from 6:00 a.m. to 2:30 p.m. and for the afternoon shift from 2:00 p.m. to 10:30 p.m. and there is one caregiver and one MT for the night shift from 10:00 p.m. to 6:30 a.m. During the course of the interviews with residents, R1 reported that the facility provides adequate care and supervision. R3 stated that the residents are provided with adequate care and supervision and reported that staff care a lot. Per R4, staff are nice and helpful. R4 stated that staff provide the residents with adequate care and supervision. During the course of the interviews with staff, S1 reported that staff provide the residents with adequate care and supervision and stated that they usually assist the residents within five minutes. Per S2, staff make sure that the residents are provided with adequate care and supervision. Regarding the allegation that facility staff did not notice a change in the resident’s condition, the following was revealed: During the course of the interviews with residents, R1 reported that staff check when the residents’ have a change in condition. Per R3, staff care a lot and stated that staff keep notes on the residents’ conditions. R4 reported that staff keep track of the residents' change in condition. During the course of the interviews with staff, S1 reported that when she notices a change in condition in a resident, she will report it to the Wellness Director. S2 stated that when staff notice a change in condition in a resident that staff will report it to management. Regarding the allegation that facility staff failed to assist resident during meal service, the following was revealed: During the course of the interviews with residents, R1 reported that staff will assist those residents who need assistance with their meals and stated that the residents have not complained about not being assisted during meals. Per R2, staff will assist the residents during meals if the residents need help. R3 reported that staff will assist the residents with their meals. Per R4, this place is better than some places. R4 reported that staff will assist the residents during meals. During the course of the interviews with staff, S1 reported that staff will assist the residents with their meals when they need assistance or if they are sick. CONTINUED ON LIC9099-C... Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegations occurred as reported due to conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with AD Barrios, and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Sep 3, 2025 · control 22-AS-20210219083848
Sep 3, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Facility has pest issues. Staff was rough with resident. Staff speaks inappropriately to resident. Facility shower room is not clean. Facility has not enough staff to meet residents' needs.
Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on the above allegations received on May 26, 2021. LPA was greeted and granted entry into the facility and met with Administrator (AD) Jonathan Barrios. LPA explained the reason for the visit. This Department has investigated the complaint alleging that facility has pests issues. Regarding the allegation the following was revealed: During the subsequent visits on August 22, 2025, and September 3, 2025, LPA toured the facility and did not observe pests in the facility. During the course of the interviews with residents, Resident 1 (R1) reported that she has never seen pests in the facility. Per R2, she has been living here for over two months and stated that she has not seen pests. R3 reported that she has never seen pests. Per R4, he has not seen pests. During the course of the interviews with staff, Staff 1 (S1) reported that she has never seen pests in the facility and reported that a pest control company does visits to the facility. S2 stated that she has never seen pests in the facility. CONTINUED ON LIC9099-C... Unsubstantiated Regarding the allegation that staff was rough with resident, the following was revealed: During the course of the interviews with residents, R1 reported that staff have never been rough with her. Per R1, staff are respectful. R2 stated that staff have not been rough when helping her. Per R3, staff have never been rough with her. R4 reported that staff have never grabbed him in a rough manner. During the course of the interviews with staff, S1 reported that she has never seen staff grabbed a resident in a rough manner. Per S1, she has never been rough with the residents. S2 stated that staff are never rough with the residents. Regarding the allegation that staff speak inappropriately to resident, the following was revealed: During the course of the interviews with residents, R1 reported that staff have never spoken to her inappropriately. Per R2, staff do not speak to her inappropriately and stated that staff are respectful. R3 reported that staff have never spoken to her inappropriately. Per R4, staff have never spoke to him inappropriately. During the course of the interviews with staff, S1 reported that she has never spoken to the residents inappropriately. S2 stated that she has never witnessed staff speaking inappropriately to the residents. Regarding the allegation that facility shower room is not clean, the following was revealed: During the subsequent visits on August 22, 2025, and September 3, 2025, LPA toured the facility and observed that the showers were clean. During the course of the interviews with residents, R1 reported that her bathroom is always clean. Per R2, her shower is clean and stated that her bathroom gets clean every other day. R3 reported that her shower room is clean and reported that her bathroom gets cleaned weekly. Per R4, his shower is clean and reported that his bathroom gets cleaned weekly or every other day. During the course of the interviews with staff, S1 reported that the shower rooms get cleaned daily. S2 stated that the shower rooms are always clean. Regarding the allegation that facility does not have enough staff to meet the residents’ needs, the following was revealed: During the course of the investigation LPA reviewed documents including the New Horizon Lodge, Inc. staff schedule dated August 10, 2025, through August 23, 2025. Per staff schedule on average there are two caregivers and one Medication Technician (MT) for the morning shift from 6:00 a.m. to 2:30 p.m. and for the afternoon shift from 2:00 p.m. to 10:30 p.m. and there is one caregiver and one MT for night shift from 10:00 p.m. to 6:30 a.m. CONTINUED ON LIC9099-C... During the course of the interviews with residents, R1 reported that the facility has enough staff to meet the residents' needs. Per R2, the facility has enough staff and reported that staff are stable. R3 stated that the facility has enough staff to care for the residents. Per R4, there are enough staff to meet the residents' needs and stated that staff are nice and helpful. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegations occurred as reported due to conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with AD Barrios, and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Sep 3, 2025 · control 22-AS-20210526123651
Sep 3, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Staff did not treat resident with dignity or respect Facility did not meet the resident's bathing needs Facility did not provide resident with linens
Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on the above allegations received on July 20, 2021. LPA was greeted and granted entry into the facility and met with Administrator Jonathan Barrios. LPA explained the reason for the visit. This Department has investigated the complaint alleging that staff did not treat resident with dignity or respect. Regarding the allegation the following was revealed: During the course of the interviews with residents, Resident 1 (R1) reported that staff treat the residents with dignity and respect. Per R2, staff are respectful and stated that staff treat the residents with dignity and respect. R3 reported that staff treat the residents with dignity and respect. Per R4, staff treat him and all the residents with dignity and respect. During the course of the interviews with staff, Staff 1 (S1) reported that she has never being disrespectful to the residents and stated that staff treat the residents with dignity and respect. S2 stated that staff treat the residents with dignity and respect and reported that staff get along well with the residents. CONTINUED ON LIC9099-C... Unsubstantiated Regarding the allegation that facility did not meet the residents’ bathing needs, the following was revealed: During the course of the interviews with residents, R1 reported that staff will assist the residents with bathing as needed and stated that staff have asked her if she needs help when showering. Per R2, staff will assist the residents with their showers. R3 reported that staff help her with her showers and reported that staff do a great job. Per R4, staff will assist those residents that need help with showering. During the course of the interviews with staff, S1 reported that staff are meeting the residents' bathing needs and stated that residents are offered to shower but some refuse to shower. Regarding the allegation that facility did not provide resident with linen, the following was revealed: During the subsequent visits on August 22, 2025, and September 3, 2025, LPA toured the facility and observed that the facility has extra supplies of clean linen such as blankets, flat sheets, comforters, pillowcases and towels. During the course of the interviews with residents, R1 reported that she gets provided with blankets, bed sheets, pillowcases, and bedspreads. Per R2, the facility provides the residents with linen. R3 reported that staff provide her with linen and stated that her linen gets replaced as needed. Per R4, staff provides him with enough linen and reported that his linen gets washed weekly or as needed. During the course of the interviews with staff, S1 reported that the residents are provided with linen and stated that the linen get replaced as needed. S2 stated that the facility provides the residents with linen and stated that it can get replaced weekly or as needed. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegations occurred as reported due to conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with AD Barrios, and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Sep 3, 2025 · control 22-AS-20210720133631
Sep 3, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Facility staff did not treat resident with dignity or respect Facility staff handled resident in a rough manner Staff are not treating resident's rash
Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on the above allegations received on December 10, 2021. LPA was greeted and granted entry into the facility and met with Administrator (AD) Jonathan Barrios. LPA explained the reason for the visit. This Department has investigated the complaint alleging that facility staff did not treat resident with dignity or respect. Regarding the allegation the following was revealed: During the course of the interviews with residents, Resident 1 (R1) reported that staff treat the residents with dignity and respect. Per R2, staff treat her with dignity and respect. R3 reported that staff treat the residents with dignity and respect. Per R4, this place is better than some places and reported that staff treat the residents with dignity and respect. During the course of the interviews with staff, Staff 1 (S1) reported that she has never observed staff being rude to the residents. During the course of the interviews, AD stated that he did not receive any reports or concerns from a resident about their safety in the facility. CONTINUED LIC9099-C... Unsubstantiated Regarding the allegation that facility staff handled resident in a rough manner, the following was revealed: During the course of the interviews with residents, R1 reported that staff are helpful and stated that staff have never handled her in a rough manner. Per R2, staff do not handle the residents in a rough manner. R3 reported that staff have never handled her in a rough manner. Per R4, staff have never handled him in a rough manner. During the course of the interviews with staff, S1 reported that she has not observed any staff members assisting residents in a rough or abusive manner. During the course of the interviews, AD reported that he did not receive any report or concerns about staff’s attitude toward residents. Regarding the allegation that staff are not treating resident’s rash, the following was revealed: During the course of the interviews with residents, R1 reported that she has never had a rash and stated that she is happy here. Per R2, staff will help the residents if they have a rash. R3 stated that she has never developed a rash and reported that if she had a rash that staff would help her treat it. Per R4, if a resident had a rash staff would follow up with the Doctor. During the course the interviews, S1 reported that if she saw a rash that she would report it to the caregiver or to the nurse. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegations occurred as reported due to conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with AD Barrios, and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Sep 3, 2025 · control 22-AS-20211210110818
Feb 21, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Staff caused injury to resident Staff handle resident in a rough manner Staff failed to provide adequate transportation for resident(s)
On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of following up on the investigation of the three allegations listed above. LPA was greeted and granted entry by facility front desk staff after introducing himself and stating the purpose of the visit. Administrator Glenn Goldsmith was present to assist with the visit and was presented with the allegations investigated. An initial investigation visit was conducted on July 16, 2021. During the visit, licensing staff conducted a tour of the interior and exterior portions of the facility and two resident and one staff interviews along with a review of resident records maintained at the facility. Additional records reviewed during the investigation. During the present visit, LPA requested and obtained the facility's current census and reviewed records for resident R1. CONTINUED ON FORM LIC9099-C Unsubstantiated CONTINUED FROM FORM LIC9099 Resident R1 was admitted to the facility on July 14, 2020 from a skilled nursing facility, on the assisted living waiver. R1 had a primary diagnosis of muscular distrophy and was non-ambulatory and requiring the use of a Hoyer lift to assist with transfers and toileting care. R1 was admitted on hospice on June 3, 2021, changed hospice provider on July 28, 2021, was discharged from hospice and readmitted with a third provider on June 14, 2022. Per a death report submitted by the facility to the Department, R1 passed away using medical aid in dying at the facility on July 29, 2022. Regarding the allegation that Staff caused injury to resident, the following has been concluded: Based on interviews conducted and records reviewed, R1 required two-person assistance along with the use of a Hoyer lift to transfer from the bed to her wheelchair as well as to receive toileting care. At the time of the incident reported, R1 was admitted onto hospice care and receiving assistance from a hospice bath aide three times a week. Per a review of hospice records, there were recorded instances of lower limb and feet swelling as well as one instance of toe debridement being required. There is however no evidence that the injuries were related to negligence on behalf of staff members. Regarding the allegation that Staff handle resident in a rough manner, the following has been concluded: Based on records reviewed and interviews conducted, the complexity of transfers for resident R1 was evidenced, however there was insufficient proof corroborating the allegation. Other concerns reported by R1 to hospice staff and local law enforcement also failed to yield any corroborating evidence. Regarding the allegation that Staff failed to provide adequate transportation for resident(s), the following has been concluded: Due to R1's specific needs, the facility courtesy van could not be utilized, however transportation alternatives in the form of vouchers were provided to alleviate worries of cost expressed by the resident. Based on the present investigation, the three allegations are found to be Unsubstantiated, meaning that although the above allegations may have happened there is not a preponderance of evidence to prove the alleged violations occurred. An exit interview was conducted and a copy of this report was provided to a facility representative.the state’s words, verbatim · CDSS document, Feb 21, 2025 · control 22-AS-20210708134637
Feb 21, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Staff is mismanaging medication Staff do not meet incontinence needs Residents personal rights are being violated Facility staff do not provide transportation to medical appointments
On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of following up on the investigation of the three allegations listed above. LPA was greeted and granted entry by facility front desk staff after introducing himself and stating the purpose of the visit. Administrator Glenn Goldsmith arrived lated to assist with the visit and was presented with the allegations investigated. An initial investigation visit was conducted on April 29, 2024. During the visit, LPA requested, obtained and reviewed the facility's current census and employee roster. Records maintained at the facility for three residents were also requested and reviewed. LPA accompanied by facility staf reviewed the Medication Administration Records for all three residents and conducted an interview with the facility Wellness Director/LVN. During the present visit, LPA requested and obtained the facility's current census and reviewed resident records as well as conducted four staff and six resident interviews. CONTINUED ON FORM LIC9099 Unsubstantiated CONTINUED FROM FORM LIC9099 Regarding the allegation that Staff is mismanaging medication, the following has been concluded: Based on interviews conducted with residents and staff as well as a review of medication administration records for multiple residents, LPA observed that glucose measurements and insulin dispensation were adequately documented and appeared to be provided as prescribed. No other evidence of medication mismanagement were found during the present visits as well as during an unannounced review conducted during the facility's annual visit on February 11, 2025. Regarding the allegation that Staff do not meet incontinence needs, the following has been concluded: During both visits, licensing staff toured the premises and found them to be sanitary with no smells. A list of residents with incontinence was provided and four rooms assigned to resident with incontinence were visited. No smells, stains or other signs of inadequate incontinence management were found during either visits. No residents or staff interviewed evidenced issues either. Regarding the allegation that Residents personal rights are being violated, the following has been concluded: During each visit, LPA observed that all residents ambulating in the common areas, relaxing in activity spaces or relaxing in their own bedroom were dressed in clean clothing. None of the interviews conducted evidenced concerns regarding personal rights violations. Regarding the allegation that Facility staff do not provide transportation to medical appointments, the following has been concluded: The facility has a courtesy van and will assist with arranging transportation to appointments as needed as confirmed by staff interviews. Additionally, interviews conducted did not evidence any specific instances during which necessary transportation could not be obtained. Based on the investigation conducted, the four allegations are found to be Unsubstantiated, meaning that although the above allegations may have happened there is not a preponderance of evidence to prove the alleged violations occurred. An exit interview was conducted and a copy of this report was provided to a facility representative.the state’s words, verbatim · CDSS document, Feb 21, 2025 · control 22-AS-20240424143446
Feb 11, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required annual inspection. LPA met with staff and explained the reason for the visit. LPA and staff toured the facility. The facility is licensed for 120 residents of which 58 may be non-ambulatory (first floor only) and a hospice waiver for 18. The facility is a two story building with an interior courtyard. LPA observed the See Something Say Something poster (PUB 475) posted in the main lobby of the facility. LPA toured 10 resident rooms. LPA observed all resident rooms had the required furnishings and bed linens. Each smoke/carbon monoxide detector in the resident rooms inspected, tested operational. LPA observed that all resident bathrooms inspected were clean and operational. Hot water measured from 106.4 degrees Fahrenheit to 119.0 degrees Fahrenheit. LPA observed no obstacles or hazards inside of the facility. LPA toured the courtyard. There is fountain in the courtyard which is filled with plants and has no water There is shaded seating for residents to sit outside. No obstacles or hazards observed in the courtyard. LPA observed all the fire extinguishers in the facility are fully charged. LPA and staff toured the kitchen and dining room. LPA observed the kitchen is clean and operational. The refrigerators and freezers are at the required temperatures. LPA observed a 2 day perishable and a 7 day non-perishable food supply on hand in the kitchen. LPA observed a 3 day emergency supply of food and water stored in a storage room. LPA observed the medication room is kept locked and all of the medication are kept locked in the medication carts. The first aid kit in the medication room has all the required elements. LPA observed all cleaning supplies are kept locked in a storage closet. The facility has 3 stairways. LPA observed an emergency evacuation chair in each stairway. Administrator Glen Goldsmith arrived after the LPA and staff toured the facility. The Administrator's certificate expires on June 16, 2025. The last emergency drill was conducted on January 28, 2025. LPA reviewed 10 resident files and medications. no discrepancies observed. LPA reviewed 5 staff files. All staff had the required training. No discrepancies observed. All staff present at the facility are background cleared and associated to the facility. No deficiencies observed during the visit. No deficiencies are being cited as a result of this visit. An exit interview was conducted and a copy of the report provided.the state’s words, verbatim · CDSS document, Feb 11, 2025
The state marks this report as 2 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Life here
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Rooms & the spaces they will use
Shared / companion rooms
Reported on caring.com · seen September 9, 2026.
Outdoor spaceGarden
Reported on caring.com · seen September 9, 2026.
Room typesTwo Bedroom Apartment · Studio
Reported on caring.com · seen September 9, 2026.
LaundryDone by staff
Reported on caring.com · seen September 9, 2026.
Housekeeping
Reported on caring.com · seen September 9, 2026.
Activities & the rhythm of a day
Trips outside the home
Reported on caring.com · seen September 9, 2026.
Faith, culture & language
Languages spoken by caregiversEnglish
Reported on caring.com · seen September 9, 2026.
Pets, routines & independence
Residents may bring a petReported no
Reported on caring.com · seen September 9, 2026.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
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