Illustration — no photo of this home on file yet

Artesia Christian Home

Large community·Licensed for 143·Artesia, California

Licensed since 1971Licence #191500146
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$3,900 a monthCovelight estimate · likely $3,050–$4,950
  • Home sizeLicensed for 143Large care community · a licensed care home (RCFE)
  • Room at the last state visit82 of 143 beds occupiedOctober 3, 2023 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 6, 2026CDSS inspection record

Artesia Christian Home is a large care community in Artesia — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 143 residents since 1971. Dementia care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Artesia Christian Home

Is Artesia Christian Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Artesia Christian Home licensed for?

143 residents — a large community, per CDSS records as of September 13, 2026.

Has Artesia Christian Home been cited?

1 Type A and 0 Type B citation since 1971, per CDSS records as of September 13, 2026. Those records count 9 state visits over the same years.

Is Artesia Christian Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does Artesia Christian Home cost?

$3,900 a month to start is a Covelight estimate, likely $3,050–$4,950. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 communities with 50 or more beds within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 121 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $3,094 to $5,961 a month, and the middle figure is $4,195 (n = 121 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Artesia Christian Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Artesia Christian Home, Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Los Angeles Community Hospital at Bellflower is 2.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Artesia Christian Home keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 13, 2026.

Artesia Christian Home license and inspection record

  • Name on the license: “ARTESIA CHRISTIAN HOME”, per the CDSS roster as of May 25, 2025.
  • License #191500146. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 143 residents — a large community, per CDSS records as of September 13, 2026.
  • Licensed to Artesia Christian Home, Inc., per CDSS records as of September 13, 2026.
  • First licensed in 1971, per CDSS records as of September 13, 2026.
  • 9 state inspection visits since 1971, per CDSS records as of September 13, 2026.
  • 1 Type A and 0 Type B citation on file since 1971, per CDSS records as of September 13, 2026. The same records count 9 state visits in that period.
  • 1 complaint and 1 substantiated allegation on file since 1971, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is July 6, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 95 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved by the state
  • BedriddenApproved · covers up to 8 residents

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
APPROVE TO SERVE 40 AMBULATORY AND 95 NON-AMBULATORY AND 8 BEDRIDDEN RESIDENTS. HOSPICE WAIVER APPROVED FOR 8. SEE ATTACHMENT TITLED: "OTHER ADDRESSES UNDER LICENSE 191500146

938 - CONTINUE CARE CONTRACT (CCC)

CDSS record, verbatim · September 13, 2026

As needs change

  • Medicines

    Level of medication service: reminders only

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

    caring.com · 2026-09-09

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Level of medication serviceReminders only

    Reported on caring.com · seen September 9, 2026.

Nights & staffing

  • Nurse coverageNurse on Staff (Part time)

    Reported on caring.com · seen September 9, 2026.

  • Secured building entry

    Reported on caring.com · seen September 9, 2026.

What it costs here

Covelight estimate

$3,900a month to start

Likely $3,050–$4,950

From 24 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$3,900a month

Likely $3,050–$5,150

With a studio and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$3,900likely $3,050–$4,950

    Covelight’s estimate starts from the rates 24 communities with 50 or more beds within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,050–$5,150
$3,900
First monthWith a one-time move-in fee · likely $3,700–$8,250
$5,900
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 communities with 50 or more beds within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

24 homes like this within 9 miles publish starting rates mostly between $1,500–$6,650.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 11614 East 183Rd Street, Artesia, CA 90701Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 10 documents for this home, and its records count 9 visits since 1971. The most recent is a facility evaluation report, dated July 6, 2026.

On file since
2021
State visits
9
Most recent visit
July 6, 2026
Occupied · October 3, 2023 visit
82 of 143 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated October 3, 2023. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations1typical 0
  • Type B citations0typical 1
  • Substantiated allegations1typical 2
  • Total complaints1typical 6

“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 1971.

Year by year
YearVisitsDocumentsSubstantiated202611020252202024220202333120221102021110

The last 36 months — 7 of 10 documents

20261 state visit · 1 document
Jul 6, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 7/06/26, Licensing Program Analyst (LPA) Jewel Baptiste conducted an unannounced Annual/Required inspection to Artesia Christian Home. Upon arrival LPA was greeted by Director of Residential Services Anne Walsh and explained the reason for the visit. This facility is licensed to serve 143 residents aged 60 and over. Approve fire clearance for 40 ambulatory, 95 non-ambulatory and 8 bedridden. Hospice waiver approved for 15. During today's visit LPA inspected the assisted living and memory care campus, reviewed the food supply, and tested the smoke/carbon monoxide detectors. LPA inspected a total of ten (10) resident files and four (4) staff files for both campuses. LPA also checked total of ten (10) residents’ medications during the visit. Administrator certificate expires 2/22/2028. Last emergency disaster drill was conducted on June 17th, 2026. The facility consists of two campuses, (1) for memory care and (1) for assisted living. Assisted living is two (2) stories with 44 bedrooms, 2 communal showers, activity rooms, medication room, offices, salons, Kitchen, and a dining room. The memory care campus is a single-story building with 22 bedrooms with private bathrooms, salons, activity room, kitchen, medication room and dining room. The resident bedrooms have the required furniture such as bed frames, dressers, lamps, and chairs. Bedrooms also have sufficient closet space. Resident beds have the required linen, and the linen is in good condition. (Report continued on LIC809C.) The bathrooms contain a working toilet, basin, and water faucet, walk in shower with grab bar, skid matt/strips and shower chair. The temperature measured at 105.3 *F- 115.3*F for both campuses. The smoke detectors were tested and observed to be working properly. The carbon monoxide detector was tested and functioning properly. There was fire extinguishers located throughout the facility, fully charged and up to date. The kitchen was toured and contained working appliances; refrigerator, stove, oven and contained dishware, cups, plates, utensils, pots, and pans with knives secured and locked. The pantry was well stocked, and the food supply contained a sufficient supply with a two-day supply of perishables and a seven-day supply of non-perishables that met title 22 guidelines. Walls and floors, cabinets and counters were clean and sanitary throughout the facility. LPA observed ample amount of PPE supplies in multiple storage rooms. The outdoor grounds were toured and inspected, and the patio was well maintained with a shaded seating area accessible for resident use. Exit interview conducted with Anne Walsh, Director of Residential Services, a copy of this report was provided.the state’s words, verbatim · CDSS document, Jul 6, 2026
20252 state visits · 2 documents
Aug 12, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Erik Zaragoza conducted an unannounced Required 1-year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. LPA met with Anne Walsh, executive director of the facility, and explained the purpose of the visit. There are eighty (80) residents in total residing in the assisted living and memory care portions of the facility. The following 12 (CARE) tool domains were observed and reviewed: Infection Control, Physical Plant/Environment Safety, Operational Requirements, Staffing, Personnel Records/Staff Training, Resident Rights/Information, Resident Records/Incident Reports, Food Service, Planned Activities, Incident Medical and Dental, Disaster Preparedness, and Residents with Special Health Needs. Infection Control: · Infection control plan is on file. Physical Plant/Environment Safety: · The facility is a single-story home located in a residential neighborhood. It is licensed for a capacity of one hundred and forty-three (143) residents, ninety-five (95) of whom many be non-ambulatory, eight (8) of whom may be bedridden, and a hospice waiver approved for eight (8) residents. A request for fifteen (15) total hospice residents has been submitted to licensing, and will be updated. The facility consists of two campuses, one (1) for memory care and one (1) for assisted living. Assisted living is two (2) stories with 44 bedrooms, 2 communal showers, activity rooms, medication room, offices, a main kitchen, and a dining room. The memory care campus is a single-story building with 22 bedrooms with private bathrooms, activity room, kitchen, medication room and dining room. For Assisted Living, LPA inspected three (3) rooms in the North Station, three (3) rooms in South Station, and three (3) resident rooms in the memory care building. All bedrooms have the required furniture such as bed frames, dressers, lamps, and chairs. Bedrooms also have sufficient closet space. Resident beds have the required linen, and the linen is in good condition. The bathrooms contain a working toilet, basin, and water faucet, walk in shower with grab bar, skid matt/strips and shower chair. All eleven (11) bathrooms tested had a hot water temperature measured between 105 – 120 degrees Fahrenheit. · The interior and exterior physical plant was inspected. Exit doors are free of any obstruction. The facility has fully charged fire extinguishers kept throughout the facility. Operational Requirements: · The Program Design was reviewed. · Fire clearance was approved by LA County Fire Department for one hundred and forty-three (143) residents, ninety-five (95) of whom many be non-ambulatory, eight (8) of whom may be bedridden, and a hospice waiver approved for eight (8) residents · Care and supervision to meet the clients’ needs was observed. Staffing: · Sixty-three (63) employees provide care and supervision to the clients. Personnel Records/Staff Training: · Five (5) staff files were reviewed for criminal background clearance and training. · All Five (5) staff records reviewed have a health screening with a Tuberculosis clearance, and five (5) staff have First Aid/CPR trainings that are active. · The administrator’s certificate expires on 2/22/2025. Resident Rights/Information: · Active Physician orders were reviewed for eight (8) residents. · Medications were also reviewed for eight (8) residents. Resident Records/Incident Reports: · Six (6) resident files were reviewed containing admission agreements, Physician's Report, medical/functional assessments, Needs and Services Plans, TB clearance, Appraisal/Needs and Services Plan, personal rights, medical consent, and medication records were reviewed. Food Service: · The kitchen was inspected and has sufficient supply of 2-day perishable & 7-day non-perishable food. Kitchen, food preparation area, and storage areas were observed to be clean and sanitary. Incident Medical and Dental: · All residents have an Appraisal/Needs and Services Plan on file. Disaster Preparedness: · Emergency and Disaster Plan was in the facility. · The last emergency and disaster drill was conducted on 7/5/2025. Planned Activities: · Sufficient Space is provided to accommodate both indoor and outdoor activities. · Sufficient equipment and supplies are provided to meet the requirements of the activity program. Residents with Special Health Care Needs · There is an adequate number of staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her appraisal. Per California Code of Regulations, Title 22, and California Health and Safety Code, no deficiencies were observed. Exit interview held and a copy of the report will be emailed to the executive director.the state’s words, verbatim · CDSS document, Aug 12, 2025
May 23, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Nicol Wesley conducted a 24 hour case management inspection at the facility and met with Colleen Levi Director of Nursing, who accompanied me on a health and safety check on the first floor of the facility and shortly afterwards I met with Michelle Lehde LVN and we conducted a health and safety check on the second floor of the facility. The 24 hour inspection is a result of a Resident #1 alleging that Staff #1 touched her inappropriately. I obtained records for resident #1(ID Page, Medication log, Physician's report), and Staff #1. During the visit the LA Sheriff Department Officer Jimenez arrived #62953 #89 05/23/25. LPA Wesley did not observe any Health and Safety concerns at the facility. A copy of the LIC 809 was given during the exit interview.the state’s words, verbatim · CDSS document, May 23, 2025
20242 state visits · 2 documents
Oct 4, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Jewel Baptiste conducted an unannounced case management visit to follow up on the incident report submitted by the Executive Director Anne Walsh dated 09/25/24 regarding one of its resident and a Staff. LPA met with Director of Residential Services (DRS) Anne Walsh and explained the reason for the visit. During the course of the visit, LPA obtained a copy of the resident roster, staff roster and S1 trainings and write up. LPA interviewed the Director of Residential Services and a total of two staff, who shall be referred to as S1 and S2. LPA also interviewed resident #1 (R1). On 9/11/2024, S1 rolled R1 to a family members car for an appointment. When S1 helped R1 into the vehicle, S1 made an inappropriate comment to R1. There were also reports of inappropriate touching to which both S1 and R1 denied. The facility reprimanded S1 for the inappropriate comment. No citations were issued at this time. Additional follow up may occur. Anne Walsh was advised, and a copy of this report was sent via email due to printing issues.the state’s words, verbatim · CDSS document, Oct 4, 2024
Jul 30, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Christine Wong conducted the Unannounced required annual inspection. LPA arrived unannounced and met with Director of Residential Services Anne Walsh and assisted with the visit. The purpose for the visit was explained. The facility is approved to serve 40 ambulatory and 95 non-ambulatory, and 8 residents with bedridden, hospice waiver approved for 8. Currently there's about 8 residents on hospice and 7 residents on home health. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and observed the following: 1. Infection Control: The facility staff are using appropriate hand hygiene and wearing gloves while assisting residents. Staff are cleaning and disinfecting once a day and more often for high touched surfaces. Facility has sufficient PPE supplies and has an updated Infection Control Plan in place. LPA reviewed staff files and all staff has the update health screening and TB test result in file. 2, Operational Requirement: The current plan of operation is completed. The facility has a Dementia Waiver in place. A Hospice Waiver for 8 residents is approved. A fire clearance approved for 40 ambulatory, 95 non-ambulatory and 8 residents with bedridden Currently there's probably one resident is bedridden. Liability Insurance in the amount of at least ($1,000,000) per occurrence and total amount of aggregate ($3,000,000) is in place. 3. Physical Plant and Environmental Safety: The facility consists of two campuses, (1) for memory care and (1) for assisted living. Assisted living is two (2) stories with 44 bedrooms, 2 communal showers, activity rooms, medication room, offices, salons, Kitchen, and a dinning room. The memory care campus is a single-story building with 22 bedrooms with private bathrooms, salons, activity room, kitchen, medication room and dining room. For Assisted Living, LPA inspected two rooms in North Station with Room# 118 and #112 and three rooms in South Station with Room#201, #216 and #142. The resident bedrooms have the required furniture such as bed frames, dressers, lamps, and chairs. Bedrooms also have sufficient closet space. Resident beds have the required linen, and the linen is in good condition. The bathrooms contain a working toilet, basin, and water faucet, walk in shower with grab bar, skid matt/strips and shower chair. The temperature measured at 110.1 and 119.5 degrees F which is within the Title 22 regulation. For Memory Care unit, LPA inspected East Wing with Room# #303, #305 and West Wing with Room#329 and all the resident rooms have the required furniture and beddings. The resident bathrooms are clean, sanitary and in a good working condition and with required grab bar and non-skid mat. The hot water temperature tested in these residents' rooms are around 105 degrees F which is within the Tittle 22 regulation. The smoke detectors were tested and observed to be working properly. The carbon monoxide detector was tested and functioning properly. There were fire extinguishers located throughout the facility, fully charged and up to date. The outdoor grounds were toured and inspected, and the patio was well maintained with a shaded seating area accessible for residents to use. 4. Staffing: The facility has sufficient staffing in the facility. Each shift, the facility staff has at least one staff is having the updated First Aid/CPR Certificate in file. 5. Personal Record-Training: LPA reviewed eight (8) Staff file sand they are all over 18 years old, background check /fingerprint cleared and associated with the facility and they all have the required documents included: employee application, required training hours , health screening and TB test result in file. LPA reviewed the Director of Residential Services and her administrator certificate was expired on 2/23/24 but currently her application is pending with the CCL system 6. Resident's Right Information: LPA observed the required posters posted in the facility Assisted Living side which include Long Term Care Ombudsman, Licensing Complaint Poster and Resident Right Poster are located near the resident's mail box near the facility main entrance area. For the memory care unit, all the required posters are located near the reception area near the West Wing. The residents also have internet service for at least one internet access device for residents to communicate with their family members or physician. 7. Planned Activity: Facility has sufficient space to accommodate for indoor and outdoor activity. LPA also observed the weekly activity calendar and it's posted in the facility both Assisted Living side and Memory Care unit. The facility does have an active Resident Council. 8. Food Services: Currently the facility has about 5 residents on soft food and 1 resident on puree food who are required the modified diet and they are all in Memory Care Unit and LPA reviewed and observed the doctor's order. The facility has ample supply for two days perishable and seven days non-perishable food supply. The facility also has emergency food supplies and water located on both Assisted Living and Memory Care Unit. All the food are stored properly. The kitchen was toured and contained working appliances; refrigerator, stove, oven and contained dishware, cups, plates, utensils, pots, and pans with knives secured and locked. Walls and floors, cabinets and counters were clean and sanitary throughout the facility. LPA also reviewed and observed the dietary director handling certificate and it will be effective through year 2028. 8. Food Services: Currently the facility has about 5 residents on soft food and 1 resident on puree food who are required the modified diet and they are all in Memory Care Unit and LPA reviewed and observed the doctor's order. The facility has ample supply for two days perishable and seven days non-perishable food supply. The facility also has emergency food supplies and water located on both Assisted Living and Memory Care Unit. All the food are stored properly. The kitchen was toured and contained working appliances; refrigerator, stove, oven and contained dishware, cups, plates, utensils, pots, and pans with knives secured and locked. Walls and floors, cabinets and counters were clean and sanitary throughout the facility. LPA also reviewed and observed the dietary director handling certificate and it will be effective through year 2028. 9. Incidental Medical and Dental: The facility would assist resident to arrange dental and doctor appointment and transportation if needed. LPA inspected Eight (8) resident's medication and they are all centrally stored in the Wellness Office and they seemed accurate and update and with 30 days supply of medication. 10. Disaster Preparedness: The facility has an updated LIC610E (Emergency Disaster Plan) in file and they reviewed annually. The last fire drill was conducted on 7/13/24 for Assisted Living and 7/15/24 for Memory Care Unit. The facility also has two appropriate shelter location for emergency. Records of resident Appraisal and Needs services plans are part of Emergency training. 11. Resident's Records-Incident Reports: LPA inspected 8 residents' files including Assisted Living and Memory Care Unit. All resident's files have the required documents which include Face Sheet, Pre-Admission Appraisal, Needs and Service Plan, Physician Report, Medical Consent form, TB Test Result, Admission Agreement, Ambulatory Status and Medication Record. 12. Residents with Special Health Needs: Eight (8) residents are receiving hospice services. Seven (7) residents receive home health services. No resident in the facility is on any postural support. Half bed rails for mobility assistance were observed in some resident rooms in Memory Care Unit. Individual Service Plans and Appraisals are on file. No residents have prohibited health conditions. No deficiencies were observed during the visit Exit Interview conducted and a copy of the report was provided to the Director of Residential Services.the state’s words, verbatim · CDSS document, Jul 30, 2024

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

20232 state visits · 2 documents
Oct 5, 2023Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

On 10/5/2023 Licensing Programming Analyst (LPA) Jewel Baptiste conducted an unannounced annual continuation inspection. Upon arrival LPA was greeted by the receptionist. LPA then met with Wellness Coordinator Michelle Lehde and explained the reason for the visit. LPA also discussed the visit with Executive Director Michelle Robison. During the visit LPA inspected a total of five (5) resident files and five (5) staff files on both campuses. LPA also checked total of five (5) resident’s medications during the visit. There were no deficiencies cited during the visit. Exit interview conducted with Michelle Robison, Michelle Lehde, and Alma Corral.the state’s words, verbatim · CDSS document, Oct 5, 2023
Oct 3, 2023Complaint investigation reportSubstantiated

Allegation investigated: Resident is being financially abused while in care

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced subsequent complaint investigation visit regarding the above allegation. LPA met with Anne Walsh and explained the reason for the visit. The investigation consisted of the following: On 12/13/22 LPA Flores conducted a complaint investigation visit and requested the following documents: copy of staff/resident roster, resident #1(R1)'s physician's report dated:4/8/22, admission agreement, face sheet, inventory list, out on pass sign out and incoming screening form for September, October, November 2022, visitor's log for September - November 2022, resident’s care matrix, resident appraisal, needs and care plan, pre-admission appraisal, service and flow sheet, resident care plan. LPA attempted to interview R1 and interviewed bank consultant over the phone. On 2/8/23, 2/27/23, 3/7/23 LPA received updates via incident reports to incident report submitted to the department on 12/13/22 and any pertinent documents regarding the investigation for staff #1 and #2(S1-S2). (CONTINUED ON LIC 9099C) Substantiated On 3/27/23, 8/10/23, 9/6/23 LPA contacted Detective Kyle Crowley from the Lakewood Sheriff Station Detective Bureau. On 9/20/23 LPA requested resignation letter for S2. The investigation revealed the following: Regarding allegation: Resident is being financially abused while in care. It is alleged an elderly person's (who lives at the facility) checks were stolen and written out in the amount of $20,000. R1 was admitted to the assisted living section of the facility on 4/13/22. At the time of admission, R1 did not have any signs of dementia, confusion, or inappropriate behaviors per physician's report. Care plan dated 5/11/22 does not note changes in mental condition. On 11/22/22 R1 was transferred to the hospital due to pain and returned to the facility’s skill nursing on 11/25/22. The facility began to see a decline in cognitive condition after that. Interview conducted with administration staff on 12/13/22 determined the Lakewood Sheriff’s Detective Bureau had conducted a visit on 12/1/22 regarding the above allegation. During that visit the Detective attempted to interview R1 and was not able due to R1’s cognitive skills. During LPA’s initial visit on 12/13/22 an interview was attempted with R1, however due to R1’s cognitive skills LPA was not able to obtain a response. Interview with R1’s bank consultant over the phone revealed there had seem to be suspicious checks cashed recently from R1’s account. R1 had been a customer of the bank for quite some time and the activity was not usual for R1. At least 50 checks were cash between $500 - $2000 dollars for a total of at least $50,000. On 1/25/23 facility received verbal communication from Detective Crowley that S1 had admitted to cashing checks for R1 and keeping a portion of the money. S1 was placed on administrative suspension effective 1/26/23 pending investigation. On 2/8/23 LPA obtained an updated via an incident report which provided Detective Crowley’s investigation update to the facility. Per the incident report Detective Crowley had informed facility’s administrator that S1 had been arrested for stealing over $50,000 dollars, writing over 80 checks since August 2022 from R1. The charges against S1 are money fraud, embezzlement, and grant theft. On the week of 2/20/23 Facility received a writing admission from Detective Crowley regarding the interview conducted with S1. S1 was terminated on 2/24/23 from employment at the facility. On 2/5/23 S2 gave the facility a resignation letter via email. On 3/7/23 LPA received an incident report with an update regarding a second staff (S2). The incident report stated that during an interview conducted by Detective Crowley on 3/1/23, S2 admitted to have stolen at least $1000 dollars in purchases and $1800 using “Venmo” to self. On 8/10/23 Detective Crowley informed LPA that the investigation conducted by the Lakewood Sheriff’s Detective Bureau was completed, and it was now under the DA’s office, on felony charges against S1. (CONTINUED ON LIC 9099C) On 9/20/23 Detective Crowley confirmed that S2 had admitted to stealing from R1. LPA interviewed S2 over the phone, who stated to have made purchases for self with R1’s card with R1’s permission. Due to the cognitive state of R1 we were not able to determine whether R1 consent to the purchases. However, S2 did not follow Facility’s "Policy and Procedure K-400 entitled Gratuities and K-410 Guidelines" for accepting and rejecting gratuities. Based on LPAs document review and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. Exit interview was conducted with Anne Walsh and a copy of this report, LIC 9099D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Oct 3, 2023 · control 28-AS-20221207110657

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87462.8(a)(8) · Plan of correction due date: Oct 4, 2023

87468.2 Additional Personal Rights of Residents in Privately Operated Facilities: (a)In addition... residents... shall have all of the following personal rights: (8) To be free..., financial exploitation,.. This requirement is not met as evidence by: Based on interviews, and document review licensee did not ensure S1 and S2 did not financial abuse R1 while in care which poses an immediate risk to the health, safety, or personal rights of the persons in care.the state’s words, verbatim · CDSS document, Oct 3, 2023

Plan of correction: Administrator will schedule training on Personal Rights to be given to all facility's staff and notify the department of date training will be provided by POC due date 10/4/23. Administrator will provide copies of training sign-in log with topic, and duration of training by 10/17/23.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

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