Shercon Guest Homes is a residential care home for the elderly (RCFE) in Garden Grove, Orange County, California — state license #306004676, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 17, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 9 times and filed 8 documents. The most recent — a complaint investigation report on February 17, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated June 27, 2025 to February 17, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 17, 2026Substantiated
Allegation investigated: Facility staff not dispensing medications as prescribed
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the facility and explained the reason for the visit. The Department received a complaint on 02/18/2025 and LPA Mendivil conducted the initial 10 day visit on 02/25/2025. LPA Mendivil obtained copies of admission agreements, physicians reports, hospice documentation, and staff training documentation. LPA Mendivil interviewed staff and residents. Regarding the allegation, facility staff not dispensing medication as prescribed, the investigation revealed the following: It was alleged that the facility is not dispensing medication as prescribed for Resident 1 (R1). R1 was admitted to the facility on or around November 2024. Per review of R1’s physician report R1 was diagnosed with major neurocognitive disorder due to Alzheimer’s and R1 was able to communicate needs and is able to follow directions. Substantiatedthe state’s words, verbatim · CDSS document, Feb 17, 2026 · control 22-AS-20250218161612
Feb 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 27, 2025Unsubstantiated
Allegation investigated: Staff told Home Health nurse they do not need their help resulting in Home Care no longer assisting the resident
Licensing Program Analysts (LPAs) Hanna Gough and Andrea Mendivil made an unannounced visit for the purpose of investigating the mentioned above complaint allegation. LPAs met with Administrator (AD) Connie Lumauig and discussed the purpose of the investigation. The investigation into the allegation that staff told home health nurse they do not need their help resulting in home care no longer assisting the resident revealed the following: During investigation, LPA inspected the facility, interviewed staff, residents, witnesses and obtained documents from facility files. Record review revealed that Resident #1 (R1) had a home health plan of care from April 15, 2025 until June 13, 2025. LPA reviewed discharge paperwork for R1 dated May 27, 2025. At the time of discharge R1 had no pressure ulcers present but the care is being cancelled due to the AD refusing care for R1. During interviews it was revealed by witness #1 (W1) who is the medical power of attorney on the home health dischargethe state’s words, verbatim · CDSS document, Jun 27, 2025 · control 22-AS-20250530082124
Feb 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Shercon Guest Homes licensed?
Yes — Shercon Guest Homes is a licensed residential care home for the elderly (RCFE) in Garden Grove (Orange County): California license #306004676, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 17, 2026, was marked “Substantiated” by the state.
Can Shercon Guest Homes care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Shercon Guest Homes with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordSIX NON-AMBULATORY; HOSPICE WAIVER FOR FOUR.
How much does Shercon Guest Homes cost?
California's public licensing record does not include Shercon Guest Homes's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Shercon Guest Homes accept Medi-Cal or the Assisted Living Waiver?
Shercon Guest Homes is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on February 17, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Shercon Guest Homes?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 8 dated documents since 2021 for Shercon Guest Homes; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 17, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(714) 815-9214Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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