Archway Of Carmel is a residential care home for the elderly (RCFE) in Carmel, Monterey County, California — state license #275202260, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated June 19, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

5 homes in view

Archway Of Carmel

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Carmel, CA · Monterey County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #275202260, held since 2011 · read from the California state record on August 2, 2026 ·See on State Site →
3262 Taylor Road · Carmel, Monterey County
Phone
(831) 269-4164
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 4 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
LICENSED TO SERVE 60 YEARS AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR FOUR (4).State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2023, the state has visited this home 8 times and filed 7 documents. The most recent is a facility evaluation report, dated June 19, 2026.

Most recent state visit
June 19, 2026
Occupancy at the August 29, 2023 visit
6 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated August 29, 2023. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 7 documentsFull record on the state’s site →
20261 state visit · 1 document
Jun 19, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Jun 27, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
May 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 4 documents
Oct 12, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 29, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not maintain accurate records regarding resident in care. Food services are inadequate. Facility does not provide accurate information to resident(s) regarding how to file grievances in regard to facility. Staff do not follow adequate food safety practices. Staff used medication to restrain resident in care. Staff did not respond to requests for communication regarding resident in a timely manner.

On 8/29/2023, Licensing Program Analyst (LPA) D. Ayers conducted an unannounced complaint inspection. LPA met with caregiver Maria and contacted Licensee Cyril Tupino. The purpose of this visit is to deliver the finding of the investigation completed by the Department. Licensee granted permission for staff to sign this report on his behalf. LPA conducted a tour of the facility, interior and exterior, to ensure there are no potential or immediate health and safety risk at the facility. During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. Facility medication administration records were complete, and medications appeared to be administered properly. Facility staff only administered pro re nata(PRN) medications on an as needed basis and properly documented doses. Facility staff adhere to a monthly meal menu which meets requirements and offer alternative options to residents. LPA observed staff to utilize gloves and propethe state’s words, verbatim · CDSS document, Aug 29, 2023 · control 24-AS-20230410092729
Aug 29, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff gave resident crushed medication(s) without a doctor's order.

On 8/29/2023, Licensing Program Analyst (LPA) D. Ayers conducted an unannounced complaint inspection. LPA met with caregiver Maria Carrillo and contacted Licensee Cyril Tupino. The licensee agreed that staff could sign the reports on his behalf. The purpose of this visit is to deliver the finding of the investigation completed by the Department. LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk at the facility. During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. Based off of interviews and records, facility staff did crush Resident 1's(R1) medications and place them in food. Although facility staff claimed that this was due to R1's inability to swallow and was done at the request of R1's responsible party, medications were crushed without a physician's order. Continued on LIC9099C Substantiatedthe state’s words, verbatim · CDSS document, Aug 29, 2023 · control 24-AS-20230407155801
Aug 29, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not properly manage resident's incontinence care resulting in infections. Staff did not seek timely medical care for resident. Staff did not ensure that resident received their medication in a timely manner. Staff did not put appropriate measures into place for a resident who was a fall risk. Staff did not inform resident's responsible person of resident's incidents. Staff handled resident in a rough manner. Staff did not respond to resident’s requests for assistance in a timely manner. Staff did not assist resident with their hygiene needs in a timely manner.

On 8/29/2023, Licensing Program Analyst (LPA) D. Ayers conducted an unannounced complaint inspection. LPA met with caregiver Maria and contacted Licensee Cyril Tupino. The purpose of this visit is to deliver the finding of the investigation completed by the Department. Licensee granted permission for staff to sign this report on his behalf. LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk at the facility. During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. Resident 1(R1) was admitted to the facility on 12/22/2022. R1 developed a unirary tract infection on 3/24/2023. Facility staff requested the hospice agency order medications to treat the infection that same day. R1 fell from their wheelchair on 3/24/2023: R1's responsible party was informed of the incident on 3/25/2023. According to statements from witnesses who did not work for the fathe state’s words, verbatim · CDSS document, Aug 29, 2023 · control 24-AS-20230407155801
Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file8typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2011.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026110202511020241102023351
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$8,000 /mo
our estimate — Monterey County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2023 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (831) 269-4164

Is Archway Of Carmel licensed?

Yes — Archway Of Carmel is a licensed residential care home for the elderly (RCFE) in Carmel (Monterey County): California license #275202260, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated June 19, 2026, appears in the inspection record on this page.

Can Archway Of Carmel care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Archway Of Carmel with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 60 YEARS AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR FOUR (4).

How much does Archway Of Carmel cost?

California's public licensing record does not include Archway Of Carmel's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Monterey County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Archway Of Carmel accept Medi-Cal or the Assisted Living Waiver?

Archway Of Carmel is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on August 29, 2023. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Archway Of Carmel?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2023 for Archway Of Carmel; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 29, 2023, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not maintain accurate records regarding resident in care. Food services are inadequate. Facility does not provide accurate information to resident(s) regarding how to file grievances in regard to facility. Staff do not follow adequate food safety practices. Staff used medication to restrain resident in care. Staff did not respond to requests for communication regarding resident in a timely manner.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 8/29/2023, Licensing Program Analyst (LPA) D. Ayers conducted an unannounced complaint inspection. LPA met with caregiver Maria and contacted Licensee Cyril Tupino. The purpose of this visit is to deliver the finding of the investigation completed by the Department. Licensee granted permission for staff to sign this report on his behalf. LPA conducted a tour of the facility, interior and exterior, to ensure there are no potential or immediate health and safety risk at the facility. During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. Facility medication administration records were complete, and medications appeared to be administered properly. Facility staff only administered pro re nata(PRN) medications on an as needed basis and properly documented doses. Facility staff adhere to a monthly meal menu which meets requirements and offer alternative options to residents. LPA observed staff to utilize gloves and propeCDSS inspection report, August 29, 2023 · control 24-AS-20230410092729
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff gave resident crushed medication(s) without a doctor's order.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 8/29/2023, Licensing Program Analyst (LPA) D. Ayers conducted an unannounced complaint inspection. LPA met with caregiver Maria Carrillo and contacted Licensee Cyril Tupino. The licensee agreed that staff could sign the reports on his behalf. The purpose of this visit is to deliver the finding of the investigation completed by the Department. LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk at the facility. During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. Based off of interviews and records, facility staff did crush Resident 1's(R1) medications and place them in food. Although facility staff claimed that this was due to R1's inability to swallow and was done at the request of R1's responsible party, medications were crushed without a physician's order. Continued on LIC9099C SubstantiatedCDSS inspection report, August 29, 2023 · control 24-AS-20230407155801
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not properly manage resident's incontinence care resulting in infections. Staff did not seek timely medical care for resident. Staff did not ensure that resident received their medication in a timely manner. Staff did not put appropriate measures into place for a resident who was a fall risk. Staff did not inform resident's responsible person of resident's incidents. Staff handled resident in a rough manner. Staff did not respond to resident’s requests for assistance in a timely manner. Staff did not assist resident with their hygiene needs in a timely manner.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 8/29/2023, Licensing Program Analyst (LPA) D. Ayers conducted an unannounced complaint inspection. LPA met with caregiver Maria and contacted Licensee Cyril Tupino. The purpose of this visit is to deliver the finding of the investigation completed by the Department. Licensee granted permission for staff to sign this report on his behalf. LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk at the facility. During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. Resident 1(R1) was admitted to the facility on 12/22/2022. R1 developed a unirary tract infection on 3/24/2023. Facility staff requested the hospice agency order medications to treat the infection that same day. R1 fell from their wheelchair on 3/24/2023: R1's responsible party was informed of the incident on 3/25/2023. According to statements from witnesses who did not work for the faCDSS inspection report, August 29, 2023 · control 24-AS-20230407155801

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
8
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(831) 269-4164
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Archway Of Carmel? Claim this listing — free — add photos, activities, languages, and today’s availability.