Visionary Carmel-by-the-sea Assisted Living is a residential care home for the elderly (RCFE) in Carmel, Monterey County, California — state license #270708716, licensed for 10 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 27, 2026 — published below in full, verbatim and unscored.

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Visionary Carmel-by-the-sea Assisted Living

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Residential care home for the elderly (RCFE) · Mid-size home, 10 residents · Carmel, CA · Monterey County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #270708716, held since 1990 · read from the California state record on August 2, 2026 ·See on State Site →
Lincoln & 7th Street · Carmel, Monterey County
Phone
(831) 624-1003
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careNot on file — ask the home
Hospice careApproved for 3 residents
Bedridden careApproved for 5 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE AGES 60 AND OVER. 5 MAY BE NON-AMBULATORY. 5 MAY BE BEDRIDDEN ON FIRST FLOOR ONLY. THIS LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR THREE.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 12 times and filed 10 documents. The most recent is a facility evaluation report, dated June 27, 2026.

Most recent state visit
June 27, 2026
Occupancy at the December 2, 2025 visit
8 of 10 beds

The state's published file for this home includes 3 documents with transcribed findings, dated May 27, 2022 to December 2, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 10 documentsFull record on the state’s site →
20261 state visit · 1 document
Jun 27, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20254 state visits · 5 documents
Dec 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 2, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not properly transfer a resident in care. Staff did not ensure that resident had supplies for medical device.

On 12/02/2025, Licensing Program Analyst (LPA) V. Gorban arrived unannounced to deliver findings on a complaint investigation. LPA explained the purpose of the visit to house manager Veronica Magana and was allowed entry, administrator was notified of licensing visit. During the course of the investigation, LPA conducted a facility tour, conducted interviews, and reviewed records. The Department has investigated the allegations: Staff did not properly transfer a resident in care and Staff did not ensure that resident had supplies for medical device. Based on interviews staff are sufficient in numbers and trained/educated to provide services to residents in care. Based on interviews and observation, facility store sufficient amount of care supplies to provide services to all residents in care. Although the allegations may have happened or valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Ethe state’s words, verbatim · CDSS document, Dec 2, 2025 · control 24-AS-20251125171355
Nov 6, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff not present during night shift.

On 11/06/2025, Licensing Program Analyst (LPA) V. Gorban conducted an unannounced initial complaint investigation. LPA explained the purpose of visit to staff Tiera Maxwell and was allowed entry. During the course of the investigation, LPA conducted a facility tour, interviewed administrator and client, and reviewed records. The Department has investigated the allegation: Staff not present during night shift. Based on interviews staff confirmed that earlier this year in January no staff member was present in the facility grounds from 7AM to 8AM, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiency cited of attached LIC9099-D Exit interview conducted, repot signed and copy of this report with appeal rights provided to staff for facility records. Substantiatedthe state’s words, verbatim · CDSS document, Nov 6, 2025 · control 24-AS-20251031162259
Nov 6, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Jul 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations1typical 0
Substantiated complaints2typical 0
Total complaints3typical 1
State visits on file12typical 8
“Typical” is the statewide median across the 307 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1990.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025451202411020231102022120
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Monterey County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Visionary Carmel-by-the-sea Assisted Living licensed?

Yes — Visionary Carmel-by-the-sea Assisted Living is a licensed residential care home for the elderly (RCFE) in Carmel (Monterey County): California license #270708716, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 10 residents. State records list 10 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated June 27, 2026, appears in the inspection record on this page.

Can Visionary Carmel-by-the-sea Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Visionary Carmel-by-the-sea Assisted Living with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE AGES 60 AND OVER. 5 MAY BE NON-AMBULATORY. 5 MAY BE BEDRIDDEN ON FIRST FLOOR ONLY. THIS LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR THREE.

How much does Visionary Carmel-by-the-sea Assisted Living cost?

California's public licensing record does not include Visionary Carmel-by-the-sea Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Monterey County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Visionary Carmel-by-the-sea Assisted Living accept Medi-Cal or the Assisted Living Waiver?

Visionary Carmel-by-the-sea Assisted Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

8 of 10 beds occupied (80%) when the state visited on December 2, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Visionary Carmel-by-the-sea Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 10 dated documents since 2022 for Visionary Carmel-by-the-sea Assisted Living; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 2, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not properly transfer a resident in care. Staff did not ensure that resident had supplies for medical device.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/02/2025, Licensing Program Analyst (LPA) V. Gorban arrived unannounced to deliver findings on a complaint investigation. LPA explained the purpose of the visit to house manager Veronica Magana and was allowed entry, administrator was notified of licensing visit. During the course of the investigation, LPA conducted a facility tour, conducted interviews, and reviewed records. The Department has investigated the allegations: Staff did not properly transfer a resident in care and Staff did not ensure that resident had supplies for medical device. Based on interviews staff are sufficient in numbers and trained/educated to provide services to residents in care. Based on interviews and observation, facility store sufficient amount of care supplies to provide services to all residents in care. Although the allegations may have happened or valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. ECDSS inspection report, December 2, 2025 · control 24-AS-20251125171355
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff not present during night shift.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 11/06/2025, Licensing Program Analyst (LPA) V. Gorban conducted an unannounced initial complaint investigation. LPA explained the purpose of visit to staff Tiera Maxwell and was allowed entry. During the course of the investigation, LPA conducted a facility tour, interviewed administrator and client, and reviewed records. The Department has investigated the allegation: Staff not present during night shift. Based on interviews staff confirmed that earlier this year in January no staff member was present in the facility grounds from 7AM to 8AM, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiency cited of attached LIC9099-D Exit interview conducted, repot signed and copy of this report with appeal rights provided to staff for facility records. SubstantiatedCDSS inspection report, November 6, 2025 · control 24-AS-20251031162259

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained multiple bruising while in care Facility staff did not seek medical treatment for resident in care Staff are not ensuring residents getting their daily nutrition Unusual Incident reports are not documented Staff not helping residents with incontinence needs Staff made inappropriate comments to residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Marybeth Donovan arrived unannounced to deliver the complaint investigation findings related to the above allegations. LPA met with Angelique Robinson Administrator and explained the purpose of the visit. Resident sustained multiple bruising while in care: Family member noticed resident R1 had bruises on R1’s legs that R1 may have got from accidentally hitting something. Family member said R1 did not have any concerning marks on R1 when R1 lived at the facility. On 10/27/2020 staff member told family member that R1 had an open sore on R1’s buttocks area. Family member had not been previously notified by staff about the sore. Administrator was not aware of R1 having bruise on R1’s left hip or fingerprint marks on R1’s right and left knee and four red bruises on R1’s upper mid thighs as stated in the complaint. Page 1 of 4 UnsubstantiatedCDSS inspection report, May 27, 2022 · control 26-AS-20201022154232

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
3
typical for this size: 1
State visits on file
12
typical for this size: 8
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(831) 624-1003
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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