At Haven Home Ii

On 04/12/25, Licensing Program Analysts (LPAs) L. Salazar and M. Vega arrived to the facility unannounced to do deliver findings on the above allegations. LPAs were greeted by house manager, Myra stated the purpose of the visit and were allowed entry. Staff contacted Administrator vis telephone. LPAs met with House manager Myra Torres to discuss the findings of the complaint allegations. During the investigation, LPA Salazar conducted interviews and records review. Records review show Resident R1 had a blister on their heel in September of 2024 and Home Health was ordered. Compassion Home Care Home Health records obtained for the period of 11/08/24 through 01/06/2025 states R1 to have an unstageable presssure injury on their heel and R1 should be transferred to Skilled Nursing for care. Interviews with Administrator and facility staff state facility was not observing or caring for the wound since they were not skilled professional. Based on the information received, the preponderance oRead the full finding— CDSS inspection report, April 12, 2025 · control 24-AS-20241204100214

On 7/14/2022 Licensing Program Analyst M. Garza arrived at facility to deliver complaint findings. LPA was temperature screened and allowed entry into the facility by Direct Care Staff, Tinny Daraphet. House Manager, Maria Knight was contacted and arrived some time later. LPA explained reason for visit and completed a Health and Safety check on residents in care. Residents observed in common areas and in rooms. During investigation IB requested and reviewed medical records. Although falls resulting in an injury occured, the faciilty attempted to prevent further falls. Facility did so by installing rails in the bathroom, covered corners of furniture with corner covers, lowering bed and installed side rails. Althought the allegation may have occurred it was not due to a lack of care and supervision. The allegation is UNSUBSTANTIATED. Exit interview completed and a copy of the report provided. UnsubstantiatedRead the full finding— CDSS inspection report, July 14, 2022 · control 24-AS-20220502144210

On 7/14/2022 Licensing Program Analyst M. Garza arrived at facility to deliver complaint findings. LPA was temperature screened and allowed entry into the facility by Direct Care Staff. House Manager, Maria Knight was contacted and arrived some time later. LPA explained reason for visit and completed a Health and Safety check on residents in care. Residents observed in common areas and in rooms. During the investigation RP reported that the telephone service and doorbell at the facility was not working. During visits made by the LPA is was reported by staff, Licensee and House Manager that the house phone has poor reception and does not always work properly. Licensee stated they have contacted the phone company for repair service. LPA observed the ring doorbell to funtion on the outside but the chime was not heard inside the faciilty. LPA was informed by Licensee that they did not have access to the ring doorbell service on their phone and was not given this by the previous Licensee. LRead the full finding— CDSS inspection report, July 14, 2022 · control 24-AS-20220502144210

On 7/14/2022 Licensing Program Analyst M. Garza arrived at facility to deliver complaint findings. LPA was temperature screened and allowed entry into the facility by Direct Care Staff. House Manager, Maria Knight was contacted and arrived some time later. LPA explained reason for visit and completed a Health and Safety check on residents in care. Residents observed in common areas and in rooms. During complaint investigation LPA requested documentation (physicians report, MARS from January through June 2022, staff contact information, staff schedule and hospital discharge paperwork) and completed interviews with staff, house manager, RP and Licensee. Records reviewed showed that the medication was not logged as given/given (2/2022 and 3/2022). House Manager stated "new Licensee took over in February 2022. Medications could not be verified for residents in care due to poor record keeping by the previous Licensee". The allegation is SUBSTANTIATED. Exit inteview completed. Appeal rightsRead the full finding— CDSS inspection report, July 14, 2022 · control 24-AS-20220509082643

On 7/14/2022 Licensing Program Analyst M. Garza arrived at facility to deliver complaint findings. LPA was temperature screened and allowed entry into the facility by Direct Care Staff. House Manager (HM), Maria Knight was contacted and arrived some time later. LPA explained reason for visit and completed a Health and Safety check on residents in care. Residents observed in common areas and in rooms. During complaint investigation LPA requested documentation (physicians report, MARS from January through June 2022, staff contact information, reviewed phone records,staff schedule and hospital discharge paperwork) and completed interviews with staff, house manager, RP and Licensee. Interviews disclosed that House Manager contacted POA for resident at time of incident. Although the allegation may or may not have occurred it does not meet the departments standards. The allegation is UNSUBSTANTIATED. Exit interview completed. A copy of this report given. UnsubstantiatedRead the full finding— CDSS inspection report, July 14, 2022 · control 24-AS-20220509082643

On 4/26/2022 Licensing Program Analyst (LPA) M. Garza arrived at facility to complete an initial 10-day complaint visit. LPA was met by Licensee, Jasmin Burns and Facility Manager, Maria Knight. LPA toured facility and completed a Health and Safety check on residents in care. Residents observed in common areas and in rooms. LPA completed interviews with RP, Licensee and Manager. During investigation it was found that R1 was placed at facility when needing a higher level of care. LPA reviewed R1's file and did not observe a copy of a pre-appraisal assessment or physicians report. Interviews conducted showed a proper assessment was not completed prior to resident being placed at the facility. Interviews showed that R1 has a Power of Attorney (POA) for medical and monetary assistance. RP disclosed that POA was not contacted prior to R1 moving to facility. POA stated they informed facility prior to R1's move, R1 required a high level of care then available at faciilty. Manager stated thatRead the full finding— CDSS inspection report, April 26, 2022 · control 24-AS-20220425100214

On 4/21/2022 Licensing Program Analsyt (LPA) M. Garza arrived at facility to conduct an initial 10-day complaint visit. LPA was met by DIrect Care Staff, Teny Daraphet. Facility Manager, Maria Knight was contacted and arrived some time later. LPA explained reason for visit. Facility toured and a Health and Safety check was completed on residents in care. Residents observed in rooms and in common areas. Interviews conducted with staff and residents. Allegation: Facility is not providing resident safe sleeping arrangements. R1 file reivewed. R1's file is incomplete and did not have a prescription indicating R1 is able to sleep on foam mattress on the floor. Interviews conducted with S1 and RP indicated R1 was sleeping on foam mattress. Allegation: Facility does not have sufficient food to feed the residents in care. LPA reviewed menus, food source and conducted interviews with RP, Administrator, S1 and S2. CONT... SubstantiatedRead the full finding— CDSS inspection report, April 21, 2022 · control 24-AS-20220418112110