New Bethany is a residential care home for the elderly (RCFE) in Los Banos, Merced County, California — state license #247200745, licensed for 76 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 22 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 16, 2026 — published below in full, verbatim and unscored.

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New Bethany

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Residential care home for the elderly (RCFE) · Large community, 76 residents · Los Banos, CA · Merced County
LicensedWheelchairBedriddenMemory care not on fileHospice not on file
No openings reportedBeds change hands in days ·
License #247200745, held since 1999 · read from the California state record on August 2, 2026 ·See on State Site →
1441 Berkeley Drive · Los Banos, Merced County
Phone
(209) 827-8933
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 76 residents
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careApproved for 3 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 76 NON-AMBULATORY, OF WHICH 3 MAY BE BEDRIDDEN.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 23 times and filed 22 documents. The most recent is a facility evaluation report, dated July 16, 2026.

Most recent state visit
July 16, 2026
Occupancy at the August 9, 2025 visit
38 of 76 beds

The state's published file for this home includes 11 documents with transcribed findings, dated March 30, 2021 to August 9, 2025. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (5), “Unfounded” (2), “Unsubstantiated” (4). 11 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 11 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 12 of 22 documentsFull record on the state’s site →
20264 state visits · 4 documents
Jul 16, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 7, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 19, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 25, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
Sep 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 9, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff not allowing resident to receive hospice care

On 7/25/25, Licensing Program Analyst (LPA) R. Bruce conducted a complaint visit to deliver findings for the above allegation. The complaint findings were delivered as UNFOUNDED, however the document is not available in FAS. This document will serve as a replacement for the original. On 8/09/2025, LPA M. Medina conducted a subsequent visit to re-create this form, and obtain signature for documenting purposes. Nicole Lowe, LVN/Administrator contacted by telephone and arrived a short time later to meet with LPA Medina. During complaint investigation, it was alleged that staff is not allowing resident (R1) to receive hospice care. Based on interviews and record review it has been determined that the facility has followed their business plan and will continue to not offer hospice at the assisted living level of care. Doctor reports on file indicate R1 needs a higher level of care and refer R1 to skilled nursing. This Department has found that the above allegations are UNFOUNDED, meaning ththe state’s words, verbatim · CDSS document, Aug 9, 2025 · control 24-AS-20250415165724
Feb 26, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 5 documents
Oct 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 27, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 23, 2024Complaint investigation reportSubstantiated

Allegation investigated: Caregivers are injecting residents with insulin.

On 2/23/24 Licensing Program Analyst (LPA) B. Miranda arrived to the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. Sister Lucinda Fonseca was contacted. Licensing Program Analyst (LPA) B. Miranda conducted the subsequent complaint investigation visit to the facility. During this visit LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: Caregivers are injecting residents with insulin. LPA interviewed R1 who was not able to answer LPA's questions. LPA spoke with staff who stated R1 was moved to memory care as a recommendation. LPA explained even as a recommendations this indicates a change of condition and there should have been a re-appraisal and new physician's report. A new physician's report was completed and sent to LPA after the LPA's initial visit on 1/19/24. The physician's report indicated the resident is not ablthe state’s words, verbatim · CDSS document, Feb 23, 2024 · control 24-AS-20240112164025
Feb 23, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 19, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not meeting residents showering needs Staff are not meeting residents needs Staff are not administering residents medicine in a timely manner

On 01/19/2024 Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver the findings for the allegations listed above. LPA introduced herself and explained the reason for the visit. Sister Lucinda Fonseca was contacted. LPA conduct a walk around tour of the facility to verify there was no immediate danger. LPA requested the following documents: Shower schedule for September 2023, and are due by the end of business day 01/24/2024. 1. The Department investigated the allegation: Staff are not meeting residents showering needs. LPA interviewed multiple staff members, and multiple residents. None of the interviewees stated showering needs are not being met. It was stated if a shower can not be made on the scheduled date/time then it will be reschedule for another date/time. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 19, 2024 · control 24-AS-20230920100634
Beside homes the same size
Type A citations4typical 1
Type B citations1typical 1
Substantiated complaints5typical 2
Total complaints11typical 7
State visits on file23typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1999.
Year-by-year trend
YearVisitsDocumentsSubstantiated202644020253302024451202333120225622021221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — Merced County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
If end-of-life care were ever needed, could they stay here? What’s the plan?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (209) 827-8933

Is New Bethany licensed?

Yes — New Bethany is a licensed residential care home for the elderly (RCFE) in Los Banos (Merced County): California license #247200745, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 76 residents. State records list 22 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 16, 2026, appears in the inspection record on this page.

Can New Bethany care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists New Bethany with clearances for wheelchair / non-ambulatory and bedridden; it does not list dementia / memory care and hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 76 NON-AMBULATORY, OF WHICH 3 MAY BE BEDRIDDEN.

How much does New Bethany cost?

California's public licensing record does not include New Bethany's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Merced County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does New Bethany accept Medi-Cal or the Assisted Living Waiver?

New Bethany is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

38 of 76 beds occupied (50%) when the state visited on August 9, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for New Bethany?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 23 state visits and 22 dated documents since 2021 for New Bethany; 11 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 9, 2025, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

11 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff not allowing resident to receive hospice care
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 7/25/25, Licensing Program Analyst (LPA) R. Bruce conducted a complaint visit to deliver findings for the above allegation. The complaint findings were delivered as UNFOUNDED, however the document is not available in FAS. This document will serve as a replacement for the original. On 8/09/2025, LPA M. Medina conducted a subsequent visit to re-create this form, and obtain signature for documenting purposes. Nicole Lowe, LVN/Administrator contacted by telephone and arrived a short time later to meet with LPA Medina. During complaint investigation, it was alleged that staff is not allowing resident (R1) to receive hospice care. Based on interviews and record review it has been determined that the facility has followed their business plan and will continue to not offer hospice at the assisted living level of care. Doctor reports on file indicate R1 needs a higher level of care and refer R1 to skilled nursing. This Department has found that the above allegations are UNFOUNDED, meaning thCDSS inspection report, August 9, 2025 · control 24-AS-20250415165724

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedCaregivers are injecting residents with insulin.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 2/23/24 Licensing Program Analyst (LPA) B. Miranda arrived to the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. Sister Lucinda Fonseca was contacted. Licensing Program Analyst (LPA) B. Miranda conducted the subsequent complaint investigation visit to the facility. During this visit LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: Caregivers are injecting residents with insulin. LPA interviewed R1 who was not able to answer LPA's questions. LPA spoke with staff who stated R1 was moved to memory care as a recommendation. LPA explained even as a recommendations this indicates a change of condition and there should have been a re-appraisal and new physician's report. A new physician's report was completed and sent to LPA after the LPA's initial visit on 1/19/24. The physician's report indicated the resident is not ablCDSS inspection report, February 23, 2024 · control 24-AS-20240112164025
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not meeting residents showering needs Staff are not meeting residents needs Staff are not administering residents medicine in a timely manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/19/2024 Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver the findings for the allegations listed above. LPA introduced herself and explained the reason for the visit. Sister Lucinda Fonseca was contacted. LPA conduct a walk around tour of the facility to verify there was no immediate danger. LPA requested the following documents: Shower schedule for September 2023, and are due by the end of business day 01/24/2024. 1. The Department investigated the allegation: Staff are not meeting residents showering needs. LPA interviewed multiple staff members, and multiple residents. None of the interviewees stated showering needs are not being met. It was stated if a shower can not be made on the scheduled date/time then it will be reschedule for another date/time. UnsubstantiatedCDSS inspection report, January 19, 2024 · control 24-AS-20230920100634

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident suffered falls while in care. Resident sustained injuries while in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 1/18/2023, Licensing Program Analyst (LPA) B. Miranda conducted an unannounced complaint inspection at 11:00 a.m. hours. LPA met with Administrator Sister Lucinda Fonseca. The purpose of this visit is to deliver the finding of the investigation completed by the Department. LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk at the facility. On 10/24/2022, the Department received a Suspected Dependent Adult Abuse Report (SOC 341) alleging that a resident (R1) sustained injuries and suffered falls while in care. SubstantiatedCDSS inspection report, January 18, 2023 · control 24-AS-20221025172625

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 23 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
5
typical for this size: 2
Total complaints
11
typical for this size: 7
State visits on file
23
typical for this size: 19
See the full inspection record on the state's site →
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(209) 827-8933
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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