Senior Manor Care is a residential care home for the elderly (RCFE) in Rancho Palos Verdes, Los Angeles County, California — state license #198602864, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 13, 2026 — published below in full, verbatim and unscored.

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Senior Manor Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Rancho Palos Verdes, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #198602864, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
2011 Santa Rena Drive · Rancho Palos Verdes, Los Angeles County
Phone
(310) 989-1941
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 6 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 6 RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 20 times and filed 17 documents. The most recent is a facility evaluation report, dated March 13, 2026.

Most recent state visit
May 8, 2026
Occupancy at the March 26, 2025 visit
4 of 6 beds

The state's published file for this home includes 11 documents with transcribed findings, dated November 16, 2021 to March 26, 2025. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (7), “Unsubstantiated” (4). 11 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 11 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 17 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 13, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20254 state visits · 4 documents
Jun 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 26, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff do not ensure that residents' dietary needs are met

On 03/26/2025, the California Department of Social Services (CDSS) Community Care Community Care Licensing (CCL) Licensing Program Analyst (LPA) Socorro Leandro conducted an initial unannounced complaint visit. LPA Leandro met with Caregiver, Feri Sugarto the purpose of the visit was explained and LPA was granted entry to the facility. The investigation consisted of the following: On 03/26/2025, a facility tour was conducted, records were reviewed, and interviews were conducted. The facility tour consisted of touring the kitchen area. Interviews conducted consisted of 3 staff interviews [Staff (S1) to Staff 3 (S3) were interviewed] and 2 resident interviews [Resident 1 (R1) to Resident 2 (R2) were interviewed]. Facility records reviewed which consisted of Personnel Report, Register of Facility Residents, Meal Menus and Plan of Operation. Resident 3’s (R3) records were reviewed which consisted of Identification Emergency Information, Admission Agreement and Physicians Report. Substantiathe state’s words, verbatim · CDSS document, Mar 26, 2025 · control 11-AS-20250320143906
20242 state visits · 2 documents
Sep 18, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not provide resident’s medication as prescribed Staff do not provide a good quality of food to residents in care Facility is not adequately staffed resulting in residents' needs not being met Facility has vermin

***The purpose of this amendment is to update the first allegation "Staff did not provide resident’s medication as prescribed" from Unsubstantiated to Substantiated, on the report dated 09/18/2024. This report is being created to include additional observations/record reviews, one additional (1) deficiency and to correct thethe state’s words, verbatim · CDSS document, Sep 18, 2024 · control 11-AS-20240909102306
Feb 28, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 0
Type B citations10typical 0
Substantiated complaints10typical 0
Total complaints9typical 0
State visits on file20typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020254412024221202345420224412021230
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (310) 989-1941

Is Senior Manor Care licensed?

Yes — Senior Manor Care is a licensed residential care home for the elderly (RCFE) in Rancho Palos Verdes (Los Angeles County): California license #198602864, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated March 13, 2026, appears in the inspection record on this page.

Can Senior Manor Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Senior Manor Care with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 6 RESIDENTS.

How much does Senior Manor Care cost?

California's public licensing record does not include Senior Manor Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Senior Manor Care accept Medi-Cal or the Assisted Living Waiver?

Senior Manor Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on March 26, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Senior Manor Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 20 state visits and 17 dated documents since 2021 for Senior Manor Care; 11 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 26, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

11 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not ensure that residents' dietary needs are met
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 03/26/2025, the California Department of Social Services (CDSS) Community Care Community Care Licensing (CCL) Licensing Program Analyst (LPA) Socorro Leandro conducted an initial unannounced complaint visit. LPA Leandro met with Caregiver, Feri Sugarto the purpose of the visit was explained and LPA was granted entry to the facility. The investigation consisted of the following: On 03/26/2025, a facility tour was conducted, records were reviewed, and interviews were conducted. The facility tour consisted of touring the kitchen area. Interviews conducted consisted of 3 staff interviews [Staff (S1) to Staff 3 (S3) were interviewed] and 2 resident interviews [Resident 1 (R1) to Resident 2 (R2) were interviewed]. Facility records reviewed which consisted of Personnel Report, Register of Facility Residents, Meal Menus and Plan of Operation. Resident 3’s (R3) records were reviewed which consisted of Identification Emergency Information, Admission Agreement and Physicians Report. SubstantiaCDSS inspection report, March 26, 2025 · control 11-AS-20250320143906

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not provide resident’s medication as prescribed Staff do not provide a good quality of food to residents in care Facility is not adequately staffed resulting in residents' needs not being met Facility has vermin
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
***The purpose of this amendment is to update the first allegation "Staff did not provide resident’s medication as prescribed" from Unsubstantiated to Substantiated, on the report dated 09/18/2024. This report is being created to include additional observations/record reviews, one additional (1) deficiency and to correct theCDSS inspection report, September 18, 2024 · control 11-AS-20240909102306

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff failed to provide resident records, medical records, x-rays, color and/or black and white photographs and billing records.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Ana Soto conducted a subsequent complaint investigation to deliver findings and decisions for the allegation listed above. Today’s complaint investigation was conducted with Gloria Somintac, House Manager. The investigation consisted of following: Interviews and Record reviews. On 05/05/23, LPA Soto interviewed S#1 – S#3, R#2 – R#7. LPA requested and received the following documents on 05/05/23: Resident Roster, Staff Schedule. LPA also requested copy of R#1 file, Admissions agreement, ID/Emergency information, copy of 1st rent receipt, Preplacement appraisal information, Appraisal/Needs and Services Plan, Resident Appraisal, Personal Property page, Mars (June, July, August 2021) Consent for emergency medical treatment, Physician’s report, and Hospital records (Newport hospital and legend home health.) Witness provided copy of request and delivered tracking notice. SubstantiatedCDSS inspection report, June 18, 2023 · control 11-AS-20230427112028
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff failed to supervise resident resulting in the resident wandering away from the facility.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Ana Soto conducted a subsequent complaint investigation to deliver findings and decisions for the allegation listed above. Today’s complaint investigation was conducted with Gloria Somintac, House Manager. The investigation consisted of following: Interviews and Record reviews. LPA Soto conducted interviews with S#1 - S#3, R#1 - R#6, and W#1. The LPA also requested copies of the following documents: Resident roster and Staff roster. Administrator never provided Incident report and/or Incident Report # from LASD-LOMITA. SubstantiatedCDSS inspection report, June 18, 2023 · control 11-AS-20230516150239
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility floor in resident room is in disrepair.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
This report supersedes report dated 12/01/22. Licensing Program Analyst (LPA) Ana Soto conducted a subsequent complaint investigation to deliver findings and decisions for the allegation listed above. Today’s complaint investigation was conducted with Gloria Somintac, House Manager The investigation consisted of following: Interviews and Record reviews. On 12/01/2022, LPA Soto interviewed S#1 - S#3, R#1 -R#6. LPA toured the entire facility. LPA observed in room #4, that floor boards where bubbling up, seemed as if they had water damage from underneath the floor. LPA requested and received the following documents on 12/01/22: Resident Roster, Staff roster, and Repair Invoice. Based on the LPA's investigation, the investigation revealed the following. SubstantiatedCDSS inspection report, March 10, 2023 · control 11-AS-20221130122812
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not wearing PPE
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 01/25/2023 Licensing Program Analyst (LPA) Alvizar conducted a visit at this facility to deliver complaint investigation findings. LPA met with House Manager, Gloria Somintac and the purpose of the visit was explained. LPA conducted COVID -19 risk assessment at the front door with Caregiver, Jay Fernandez. Jay said there is no COVID here. Upon entery, LPA observed staff #1 and #2 not wearing a mask. On 08/26/22 Licensing Program Analyst (LPA) Antonia Alvizar conducted a initial complaint investigation for the allegation listed above. Today’s complaint investigation was conducted with Gloria Somintac, House Manager. Upon entery, LPA observed staff #1 and #2 not wearing a mask. Investigation consisted of following: Interviews, record review, and observations. LPA Alvizar interviewed House Manager, S#2, R#1 - R#4. Received the following documents on 08/26/22: Resident roster and staff schedule. Toured rooms #1 - #4, dining room, living room, and kitchen. Continue on LIC 9099c SubstantiCDSS inspection report, January 25, 2023 · control 11-AS-20220823160104

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 20 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 0
Type B citations
10
typical for this size: 0
Substantiated complaints
10
typical for this size: 0
Total complaints
9
typical for this size: 0
State visits on file
20
typical for this size: 6
See the full inspection record on the state's site →

Who runs Senior Manor Care?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Senior Manor Care, Inc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(310) 989-1941
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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