Meridian Home Care

Allegation investigated: Staff left residents in soiled diapers for an extended period of time.

On 02/12/2026, Licensing Program Analyst (LPA) Socorro Leandro conducted a complaint investigation visit regarding the allegation listed above. LPA met with the House Manager, Irma Inducil, and the purpose of the visit was explained. The LPA was allowed entry to the facility. The investigation consisted of the following: On 02/09/2026, Witness 1 (W1) was interviewed. On 02/12/2026, interviews were conducted, and records were reviewed. Staff 2 (S2) to Staff 4 (S4) and Resident 1 (R1) to Resident 4 (R4) were interviewed. Facility records were reviewed which consisted of Employee Roster dated 12/01/2025 and Resident Roster dated 12/01/2025. R1 to R6’s records were reviewed which consisted of Admission Agreements, Physicians Reports, Appraisal and Needs Services Plans, Identification and Emergency Informations, and other pertinent records. Substantiated Investigation revealed the following: Allegation: “Staff left residents in soiled diapers for an extended period of time”, it is being alleged that Staff 1 (S1) left R1 in soiled diaper for an extended period of time. Interview conducted with W1 revealed the following: W1 agrees with the allegation. W1 goes on to explain that on 01/30/2026, R1 texted W1 that they were left in soiled diapers all night, moreover, W1 added that R1 informed them that they do not receive incontinence care at night when S1 is on shift. Interview conducted with R1 revealed the following: R1 agreed with the allegation. R1 indicated that they were left in soiled diapers all night and changed in the morning, R1 added that they pushed the call button several times, but no one came. R1 stated that S1 informed them that they do not assist with incontinence care needs between the hours of 7 pm to 7 am. R1 indicated that other staff assist with incontinence care needs at night. Interviews conducted with W1, R1 and S4 revealed the following: W1, R1, and S4 all indicated that they have discussed the issue of R1 being left in soiled diapers for an extended period of time; they indicated that S4 has addressed the issue and resolved the problem. Records reviewed of text messages between R1 and W1 revealed the following: On 01/30/2026 at 8:27 AM, R1 texted W1 stating that they had a bowel movement at 12 am and got a diaper change at 7:30 am that morning; R1 indicated that S1 was working night shift. R1’s records reviewed revealed the following: Admission Agreement dated 10/02/2025, includes “Basic services at a minimum include: …toileting.” Medical Assessment for Residential Care Facilities for the Elderly dated 10/01/2025 states that R1 is non-ambulatory, has bowel incontinence, and needs assistance with toileting needs. Preplacement Appraisal Information dated 10/02/2025 indicates that R1 needs help with toileting. Substantiated: Based on interviews and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. An exit interview was conducted, Plans of Corrections were reviewed and developed. A copy of this report and appeal rights were discussed and left with the House Manager, Irma Inducil.the state’s words, verbatim · CDSS document, Feb 12, 2026 · control 11-AS-20260202123908

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87625(b)(2) · Plan of correction due date: Feb 27, 2026

87625 Managed Incontinence (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (2) Ensuring that incontinent residents are checked during those periods of time when they are known to be incontinent, including during the night. This has not been met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above by not ensuring that R1’s incontinent care needs were met during nighttime which poses a potential health, safety, and personal rights risks to persons in care.the state’s words, verbatim · CDSS document, Feb 12, 2026

Plan of correction: The Licensee has addressed the issue of providing incontinence care needs during nighttime. The House Manager has agreed to re-train all staff on Incontinence Care Needs for night/nocturnal shift and email training log to Socorro.Leandro@dss.ca.gov.

Type of visit: Required - 1 Year

On 12/17/2025, the California Department of Social Services (CDSS) – Community Care Licensing Division (CCLD), Licensing Program Analyst (LPA) Socorro Leandro conducted an unannounced Required – 1 Year Inspection to the above-named facility and met with the Licensee/Administrator, Joseph Sol. The purpose of the visit was explained and the LPA was allowed entry to the facility. This facility is licensed to serve 6 adults ages 55 and above, of which 4 may be non-ambulatory and 2 maybe bedridden. The facility has a hospice waiver for 4 residents. A total of 6 residents are currently residing in this facility. The Annual Licensing Fees are current. Facility Layout: The facility is a one-story house located in a residential street. The home consists of 6 resident bedrooms; 4 full bathrooms; 1 great room which includes a kitchen area, dining room area, two office spaces, and one living room area; 1 attached garage; and 1 backyard patio area with shaded seating. Outside Grounds: were toured and no bodies of water were observed. The patio furniture is under a shaded area and accessible to residents. Walkways around the home were clear of hazards. There are no security bars or weapons on the premises. Resident Bedrooms: 6 out 6 of resident bedrooms were toured. There is adequate lighting, plenty of dresser and closet space observed. Walls and floors were clean and in good condition. Bathrooms: Toilets, showers and water faucets worked properly, grab bars were secure, and a non-skid mat was in place. Adequate lighting and toiletries accessible to residents. The hot water temperature is 112.3 Fahrenheit Temperature. Kitchen Area/Facility Food: The facility has supplies of nonperishable foods for a minimum of one week and fresh perishable foods for a minimum of two days. Knives and toxins were kept inaccessible to residents in care. There is fire extinguisher in the hallway next to the kitchen area. The fire extinguisher was last serviced on 10/02/2025. Great Room: There is a facility cell phone which is also used as the facility’s videoconferencing device. The facility has board games, karaoke, and books for the residents. Garage: has a laundry area and staff break room area. The garage also is used as a space to hold the extra food supply; there is a large refrigerator and large freezer. There is also a small refrigerator for medication only. Miscellaneous: Documents are posted as mandated. Last disaster drill was conducted on 9/26/2024. First aid kit is fully stocked with manual. Smoke and carbon monoxide detectors were in compliance and operational. There is plenty of linen, bed sheets, cleaning supplies, and toiletries for residents. The facility has current liability insurance. The last fire inspection was conducted by the Torrance Fire Department on 07/08/2025. Medications: were inaccessible to residents in care. All medications observed were labeled and maintained in compliance with label instructions and State and Federal law. 6 out of 6 Medication Administration Records (MAR) were reviewed and they were current and up to date. 6 resident records were reviewed and, 6 out of 6 resident records had required documentation. 5 staff records were reviewed, 5 out of 5 staff records had required documentation. Licensee/Administrator was informed that the facility Administrator needs to be updated; they were provided with a list of documentation they must submit to the Department in order to update the Administrator. No deficiencies are being cited based on observation and record review in accordance with the California Code of Regulations, Title 22. An exit interview was conducted, and a copy of this report was left with the Licensee/Administrator.the state’s words, verbatim · CDSS document, Dec 17, 2025

Type of visit: Required - 1 Year

On 12/11/2024 around 9:30 AM, the California Department of Social Services (CDSS) – Community Care Licensing Division (CCLD) staff conducted an unannounced Required – 1 Year Inspection to the above-named facility and met with Administrator/Licensee, Joseph Sol. CCLD staff explained the purpose of the visit and was accompanied by a staff member inside and outside the facility during this inspection. This facility is licensed to serve 6 adults ages 55 and above, of which 4 may be non-ambulatory and 2 maybe bedridden. The facility has a hospice waiver for 4 residents. A total of 6 residents are currently residing in this facility. The Annual Licensing Fees are current. Facility Layout: The facility is a one-story house located in a residential street. The home consists of 6 resident bedrooms, 4 full bathrooms, 1 living room area with 2 office spaces, 1 kitchen area, 1 dinning room area, 1 attached garage with a laundry area, storage, and staff break area, and 1 backyard patio area with shaded seating. Outside Grounds: were toured and no bodies of water were observed. The patio furniture is under a shaded area and accessible to residents. Walkways around the home were clear of hazards. There are no security bars or weapons on the premises. Resident Bedrooms: 5 out 6 of resident bedrooms were toured. There is adequate lighting, plenty of dresser and closet space observed. Walls and floors were clean and in good condition. Bathrooms: Toilets, showers and water faucets worked properly, grab bars were secure, and a non-skid mat was in place. Adequate lighting and toiletries accessible to residents. Kitchen Area/Facility Food: The facility has supplies of nonperishable foods for a minimum of one week and fresh perishable foods for a minimum of two days. Knives and toxins were kept inaccessible to residents in care. There is fire extinguisher in the hallway next to the kitchen area. Medications: were inaccessible to residents in care. All medications observed were labeled and maintained in compliance with label instructions and State and Federal law. Medication Administration Records (MAR) are current and up to date. Living Room/Community Indoor Space: There is a telephone, videoconferencing device, games (i.e. bingo) for residents in the living room area. There are couches and chairs for residents to sit at. Miscellaneous: Documents are posted as mandated. Last drill was conducted on 9/1/2024. First aid kit is fully stocked with manual. Smoke and carbon monoxide detectors were in compliance and operational. There is plenty of linen and cleaning supplies. 5 staff records were reviewed, 5 out of 5 staff records had required documentation. 5 resident records were reviewed and, 5 out of 5 resident records had required documentation. No deficiencies are being cited based on LPA observation and record review in accordance with the California Code of Regulations, Title 22. An exit interview was conducted and a copy of this report was left with the Licensee.the state’s words, verbatim · CDSS document, Dec 11, 2024

Type of visit: Case Management - Other

On 7/9/2024, Licensing Program Analyst (LPA) Alfonso Iniguez conducted an announced Case Management visit. Upon arriving at the facility, LPA met with Joseph Sol/Licensee, who assisted with the visit. LPA explained that the purpose of today's visit was to check on the facility after fixing the water break that happened on 9/14/23. On 9/14/23, RO received a call for a temporary relocation of residents due to a water leak. The administrator stated that half of the facility floors were affected by the water leak, which needs to be repaired, and on 9/25/23, RO received an email from the licensee requesting approval for eviction for all residents. On 9/26/23, LPA visited the facility and inspected the alleged water damage; LPA and administrator toured the entire facility. LPA took pictures of where the water damage occurred. The licensee gave LPA the scope of work from the restoration company. The licensee told LPA he plans to relocate and not evict the residents. The licensee wants to fix the water damage at the facility, and once the restoration is done, he will bring back his residents. The licensee will send a new email to RO stating his relocation plan only. The evaluation Report continues on the next page, LIC 809-C, providing further details of the inspection findings. On 7/9/24, LPA Iniguez and Licensee toured the inside and outside grounds of the facility. There were no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition; adequate lighting and storage for the resident's personal belongings were observed. Bed linens, comforters, and bath towels were adequately stocked during the visit. Bathrooms were found to be within Title 22 regulations and were clean and operational. The water temperature ranged from 113.5°F to 115.2°F, and the room temperature ranged from 76°F to 78°F. LPA observed the facility to be sanitary and appropriately furnished during the visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and inaccessible to residents. The kitchen was inspected, and sufficient perishable and non-perishable food was available and maintained adequately. LPA Iniguez noted that the facility was prepared to welcome residents following today's inspection. A copy of liability insurance will be email to LPA. Facility Annual Fess current at the time of the visit. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), LPA did not observe deficiencies; therefore, no citations were issued at this time. An exit interview was conducted, and a copy of the Facility Evaluation Report was provided to Licensee / Joseph Solthe state’s words, verbatim · CDSS document, Jul 9, 2024

Type of visit: Required - 1 Year

On 12/28/2023, Licensing Program Analyst (LPA) Alfonso Iniguez conducted an unannounced annual required visit using the CARE Inspection Tool. LPA met with Jemimah Mejia/Administrator. The facility is licensed to serve (6) age range 60 and over. (4) non-ambulatory, of which (2) may be bedridden. Bedroom #3 and #4 approved for bedridden. Approved hospice waiver for (4) residents. On 9/14/2023 at 1:26 PM, LPA Lourdes Montoya received a call from Meridian Home Care/Jemimah regarding temporary relocation of residents due to a water leak. Jemimah stated half of the facility floors was affected by the water leak and it needs to be repaired. LPA Montoya advised Jemimah that LPA Alfonso Iniguez now handles the Meridian Home Care. LPA Montoya provided Jemimah with LPA Iniguez's contact number and advised her to reach out to Iniguez's supervisor also, if needed. On 9/25/23 RO received an email from licensee requesting an approval for eviction for all residents. On 9/26/23 LPA visited the facility an inspected the alleged water damage, LPA and administrator tour the entire facility. LPA took pictures where the water damage occurred. Licensee gave to LPA the scope of work from restoration company. Licensee stated to LPA that his plan is to relocate not evict the residents. Licensee wants to fix the water damage at the facility and once the restoration is done, he will bring back his residents. Licensee will send a new email to RO stating his plan of relocation only. Continue on LIC 809C. On 12/28/2023 LPA Alfonso Iniguez visited the facility for an annual inspection. LPA and Administrator toured the entire facility, LPA observed the facility empty with no residents residing now. All residents were transferred to different facilities. LPA took pictures of the damage and the repairs done at the facility. Last resident that transferred out was on 10/20/23. Administrator sent to LPA a copy of the relocation list; LPA will follow up with the relocation of the residents. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), LPA did not observe deficiencies therefore no citations were issued at this time. An exit interview was conducted, and a copy of the Facility Evaluation Report and Appeal Rights was provided to the Administrator/ Jemimah Mejia.the state’s words, verbatim · CDSS document, Dec 28, 2023