Ivy Park At Palos Verdes is a residential care home for the elderly (RCFE) in Torrance, Los Angeles County, California — state license #198320431, licensed for 115 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated November 5, 2025 — published below in full, verbatim and unscored.

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Ivy Park At Palos Verdes

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Residential care home for the elderly (RCFE) · Large community, 115 residents · Torrance, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #198320431, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
25535 Hawthorne Blvd. · Torrance, Los Angeles County
Phone
(310) 377-7425
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 115 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 8 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 115 NON AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. HOSPICE WAIVER GRANTED FOR (20).State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2024, the state has visited this home 12 times and filed 10 documents. The most recent — a complaint investigation report on November 5, 2025 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
July 2, 2026
Occupancy at the October 15, 2025 visit
74 of 115 beds

The state's published file for this home includes 6 documents with transcribed findings, dated November 26, 2024 to November 5, 2025. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (4). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 10 of 10 documentsFull record on the state’s site →
20256 state visits · 6 documents
Nov 5, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not ensure residents' behavioral needs are being met.

On 11/05/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted a subsequent Complaint Visit to the facility listed above. LPA met with Executive Director, Brenda Myer, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today's visit, LPA inspected the facility, interviewed Staff S2 a second time, received a Physician’s Report (01/09/2025), Physician’s Fax Report (09/22/2025), Resident R1 and R2 Charting notes, Staff In-Service Logs, and Staff Relias training logs. During a subsequent visit conducted on 10/17/2025, LPA inspected the facility, interviewed Staff S1, S3-S7, and received and reviewed documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, Physician’s Reports, Physician’s Fax Report (03/25/2025), and Optum Referral (dated 03/04/2025). During the initial visit on 10/15/2025, the LPA inspected the facility, interthe state’s words, verbatim · CDSS document, Nov 5, 2025 · control 11-AS-20251008205238
Oct 15, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility staff are mismanaging resident's medications.

On 10/15/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced Complaint Visit to the facility listed above. LPA met with Executive Director, Nestor Eligio and Breanda Myers, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today’s visit LPA interviewed Residents R1-R8. During the initial visit conducted on 10/09/2025, LPA inspected the facility, interviewed Staff S1-S9, conducted a medication review, narcotic count and received and reviewed documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, staff Learner Status Report, Staff Relias Transcript, Physician’s Report, Physician’s Orders, Centrally Stored Medications, Medication Destruction Logs, and Medication Administration Records (MAR). The investigation revealed the following: Substantiatedthe state’s words, verbatim · CDSS document, Oct 15, 2025 · control 11-AS-20250930101557
Jul 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 16, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee does not ensure that there are enough staff to meet the needs of residents in care.

On 05/16/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced Complaint Visit to the facility listed above. LPA met with Administrator, Joe Saldana, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today’s visit LPA, interviewed Staff S3, interviewed Residents R2-R8, interviewed Residents Responsible Party W2, and received documents pertinent to the investigation. The following documents were received and reviewed Physician’s Reports for five (5) residents, Individualized Service Plan for five (5) residents, and Assessments for five (5) residents. During a subsequent visit conducted on 05/09/2025 LPA inspected the facility, interviewed Staff S1, S2, and S4-S11, interviewed a residents Responsible Party W1, and received documents pertinent to the investigation. The following documents were received and reviewed: Staff Roster, Staff Schedule, Resident Roster, Admission Polthe state’s words, verbatim · CDSS document, May 16, 2025 · control 11-AS-20250502132635
May 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 13, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff do not respond to residents calls for assistance in timely manner resulting in resident falls

On 03/13/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted a subsequent unannounced complaint visit to the facility listed above. The department met with Executive Director, Jose Saladana, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today’s visit, LPA received additional Device Activity Reports for resident pendants, Incident Reports, Healthcare Provider Communication, Resident R11 Charting Notes, and incontinent supply review. During a subsequent visit on 03/05/2025, LPA toured the facility, tested resident’s pendants, and interviewed Residents R2-R9. During the initial visit conducted on 02/20/2025, LPA toured the facility, interviewed Staff S1-S10, interviewed Residents Responsible Party W1, and received documents pertinent to the investigations. The following documents were received and reviewed, Staff Roster, Resident Roster, Preplacement Appraisal Information, Physician’sthe state’s words, verbatim · CDSS document, Mar 13, 2025 · control 11-AS-20250212160256
20244 state visits · 4 documents
Dec 3, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not refund preadmission fees. Facility did not provide copies of admission agreement.

On 12/03/2024, the department conducted a subsequent unannounced complaint visit to the facility listed above. LPA met with Regional Operations Specialist, Kathleen Olson, and the purpose of today’s visit was explained. During a previous visit conducted on 11/21/24, the department toured the facility, interview Staff S1-S5, interviewed Residents R2-R8, and received documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, Resident Admission Agreement, Resident Billing Statement, Physician orders, Physician’s Report, Healthcare Provider Communication, MC Assessment and Service Plan, Hospice IDG Comprehensive Assessment and Plan of Care Report, and emails between R1’ family and the facility staff. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 3, 2024 · control 11-AS-20241113145950
Nov 26, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff threatened a resident with eviction. Staff do not properly maintain the facility. Staff do not provide adequate food service.

On 11/26/2024 LPA Alfonso Iniguez conducted an unannounced complaint visit. LPA Iniguez met with Kristal Jenkins/Interim Executive Director. LPA Iniguez explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Staff Interviews (S#1-S#6) and Resident’s interviews (R#1-R#6). LPA obtained and reviewed the following documents: Resident’s roster, Personnel roster, (R#1-R#6) Identification and Emergency Information, (R#1-R#6) Admissions agreements, Copies of facility menu (6 weeks) and a Health and safety check of the facility. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 26, 2024 · control 11-AS-20241118102021
Sep 13, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 2, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations2typical 1
Substantiated complaints2typical 2
Total complaints6typical 7
State visits on file12typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated20256622024440
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (310) 377-7425

Is Ivy Park At Palos Verdes licensed?

Yes — Ivy Park At Palos Verdes is a licensed residential care home for the elderly (RCFE) in Torrance (Los Angeles County): California license #198320431, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 115 residents. State records list 10 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated November 5, 2025, was marked “Unsubstantiated” by the state.

Can Ivy Park At Palos Verdes care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Ivy Park At Palos Verdes with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 115 NON AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. HOSPICE WAIVER GRANTED FOR (20).

How much does Ivy Park At Palos Verdes cost?

California's public licensing record does not include Ivy Park At Palos Verdes's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Ivy Park At Palos Verdes accept Medi-Cal or the Assisted Living Waiver?

Ivy Park At Palos Verdes is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

74 of 115 beds occupied (64%) when the state visited on October 15, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Ivy Park At Palos Verdes?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 10 dated documents since 2024 for Ivy Park At Palos Verdes; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 5, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not ensure residents' behavioral needs are being met.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 11/05/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted a subsequent Complaint Visit to the facility listed above. LPA met with Executive Director, Brenda Myer, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today's visit, LPA inspected the facility, interviewed Staff S2 a second time, received a Physician’s Report (01/09/2025), Physician’s Fax Report (09/22/2025), Resident R1 and R2 Charting notes, Staff In-Service Logs, and Staff Relias training logs. During a subsequent visit conducted on 10/17/2025, LPA inspected the facility, interviewed Staff S1, S3-S7, and received and reviewed documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, Physician’s Reports, Physician’s Fax Report (03/25/2025), and Optum Referral (dated 03/04/2025). During the initial visit on 10/15/2025, the LPA inspected the facility, interCDSS inspection report, November 5, 2025 · control 11-AS-20251008205238
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff are mismanaging resident's medications.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 10/15/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced Complaint Visit to the facility listed above. LPA met with Executive Director, Nestor Eligio and Breanda Myers, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today’s visit LPA interviewed Residents R1-R8. During the initial visit conducted on 10/09/2025, LPA inspected the facility, interviewed Staff S1-S9, conducted a medication review, narcotic count and received and reviewed documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, staff Learner Status Report, Staff Relias Transcript, Physician’s Report, Physician’s Orders, Centrally Stored Medications, Medication Destruction Logs, and Medication Administration Records (MAR). The investigation revealed the following: SubstantiatedCDSS inspection report, October 15, 2025 · control 11-AS-20250930101557
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee does not ensure that there are enough staff to meet the needs of residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 05/16/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced Complaint Visit to the facility listed above. LPA met with Administrator, Joe Saldana, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today’s visit LPA, interviewed Staff S3, interviewed Residents R2-R8, interviewed Residents Responsible Party W2, and received documents pertinent to the investigation. The following documents were received and reviewed Physician’s Reports for five (5) residents, Individualized Service Plan for five (5) residents, and Assessments for five (5) residents. During a subsequent visit conducted on 05/09/2025 LPA inspected the facility, interviewed Staff S1, S2, and S4-S11, interviewed a residents Responsible Party W1, and received documents pertinent to the investigation. The following documents were received and reviewed: Staff Roster, Staff Schedule, Resident Roster, Admission PolCDSS inspection report, May 16, 2025 · control 11-AS-20250502132635
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not respond to residents calls for assistance in timely manner resulting in resident falls
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 03/13/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted a subsequent unannounced complaint visit to the facility listed above. The department met with Executive Director, Jose Saladana, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today’s visit, LPA received additional Device Activity Reports for resident pendants, Incident Reports, Healthcare Provider Communication, Resident R11 Charting Notes, and incontinent supply review. During a subsequent visit on 03/05/2025, LPA toured the facility, tested resident’s pendants, and interviewed Residents R2-R9. During the initial visit conducted on 02/20/2025, LPA toured the facility, interviewed Staff S1-S10, interviewed Residents Responsible Party W1, and received documents pertinent to the investigations. The following documents were received and reviewed, Staff Roster, Resident Roster, Preplacement Appraisal Information, Physician’sCDSS inspection report, March 13, 2025 · control 11-AS-20250212160256

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not refund preadmission fees. Facility did not provide copies of admission agreement.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/03/2024, the department conducted a subsequent unannounced complaint visit to the facility listed above. LPA met with Regional Operations Specialist, Kathleen Olson, and the purpose of today’s visit was explained. During a previous visit conducted on 11/21/24, the department toured the facility, interview Staff S1-S5, interviewed Residents R2-R8, and received documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, Resident Admission Agreement, Resident Billing Statement, Physician orders, Physician’s Report, Healthcare Provider Communication, MC Assessment and Service Plan, Hospice IDG Comprehensive Assessment and Plan of Care Report, and emails between R1’ family and the facility staff. The investigation revealed the following: UnsubstantiatedCDSS inspection report, December 3, 2024 · control 11-AS-20241113145950
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff threatened a resident with eviction. Staff do not properly maintain the facility. Staff do not provide adequate food service.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 11/26/2024 LPA Alfonso Iniguez conducted an unannounced complaint visit. LPA Iniguez met with Kristal Jenkins/Interim Executive Director. LPA Iniguez explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Staff Interviews (S#1-S#6) and Resident’s interviews (R#1-R#6). LPA obtained and reviewed the following documents: Resident’s roster, Personnel roster, (R#1-R#6) Identification and Emergency Information, (R#1-R#6) Admissions agreements, Copies of facility menu (6 weeks) and a Health and safety check of the facility. Evaluation Report continues LIC 9099-C UnsubstantiatedCDSS inspection report, November 26, 2024 · control 11-AS-20241118102021

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
2
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
6
typical for this size: 7
State visits on file
12
typical for this size: 19
See the full inspection record on the state's site →

Who runs Ivy Park At Palos Verdes?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Transformer Opco Llc;oakmont Management Group Llc, who operates 18 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(310) 377-7425
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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