Ivy Park At Alta Loma is a residential care home for the elderly (RCFE) in Rancho Cucamonga, San Bernardino County, California — state license #365530195, licensed for 77 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 4 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated March 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 4 times and filed 4 documents. The most recent — a complaint investigation report on March 16, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated March 11, 2025 to March 16, 2026. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 16, 2026Unsubstantiated
Allegation investigated: Staff do not answer residents calls for assistance timely Staff do not ensure residents bathroom is cleaned timely
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Executive Director Ramirez and explained the elements of the complaint. Allegations #1 - LPA Prieto spoke with Executive Director Ramirez (S1) who states the they reviewed call records and no calls were made from resident #1 (R1) in question. S1 adds that staff is called 5 minutes after a call is made for a response. R1 was interviewed who stated that her calls are being responded to when made. Allegation #2 - Health Services Director (S2) states that R1 is on medication management and is visited at least four times a day. S2 adds that R1 has not made any concerns related the cleanliness of her bathroom. R1 was interviewed by LPA and she states there is no concerns with her bathroom not being cleaned. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 16, 2026 · control 56-AS-20260312161551
Oct 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 11, 2025Unsubstantiated
Allegation investigated: Staff do not ensure that staff follow hand hygiene protocol
Licensing Program Analyst (LPA) Javier Prieto arrived at the facility to investigate the above-mentioned complaint. LPA Prieto met with Executive Director Sanchez and explained the details of the complaint. Allegation #1 - LPA Prieto interviewed facility nurse (S1) regarding the staff hand hygiene protocol. S1 described the facility's hand hygiene measures, stating that hand sanitizing stations are located throughout the facility. S1 added that staff are required to wear gloves when dispensing medication, addressing resident care needs, bathing, and changing residents' incontinence needs. Hand sanitizing gels are used throughout the day while working at the facility. Executive Director Sanchez confirmed the hygiene protocols followed by the staff and added that the facility adheres to procedures outlined in the Mitigation Plan to prevent the spread of COVID-19 and other infectious diseases. LPA Prieto toured the facility as part of a Health and Safety inspection and found no immediatethe state’s words, verbatim · CDSS document, Mar 11, 2025 · control 56-AS-20250306142349
Sep 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Ivy Park At Alta Loma licensed?
Yes — Ivy Park At Alta Loma is a licensed residential care home for the elderly (RCFE) in Rancho Cucamonga (San Bernardino County): California license #365530195, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 77 residents. State records list 4 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated March 16, 2026, was marked “Unsubstantiated” by the state.
Can Ivy Park At Alta Loma care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Ivy Park At Alta Loma with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 77 NON-AMBULATORY, OF WHICH 4 MAY BE BEDRIDDEN. HOSPICE WAIVER GRANTED FOR 20. DELAYED EGRESS APPROVED.
How much does Ivy Park At Alta Loma cost?
California's public licensing record does not include Ivy Park At Alta Loma's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ivy Park At Alta Loma accept Medi-Cal or the Assisted Living Waiver?
Ivy Park At Alta Loma is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
66 of 77 beds occupied (86%) when the state visited on March 16, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ivy Park At Alta Loma?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 4 state visits and 4 dated documents since 2024 for Ivy Park At Alta Loma; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 16, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 4 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Ivy Park At Alta Loma?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Transformer Opco Llc;oakmont Management Group Llc, who operates 18 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
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