Torrance Regency Senior Living II

Type of visit: Required - 1 Year

On June 13, 2026, Licensing Program Analyst (LPA) Ernand Dabuet conducted an unannounced annual required visit using the CARE Inspection Tool. LPA met with Robin Taporco administrator. LPA explained the purpose of today’s visit. The facility is licensed to serve (5) non-ambulatory and (1) maybe bedridden ages 60 and above. Bedridden allowed only in Room #1. The facility is approved for (4) hospice waivers. Currently, the are no hospice residents. The facility is a single-story structure located in a residential neighborhood. The facility consists of (4) bedrooms, (2) full bathrooms, a patio area, a dining area, a living room, a kitchen, a (2) car garage with a laundry area. LPA toured the physical plant. There were no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, and storage for the resident's personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked at the time of the visit. Bathrooms were found to be within Title 22 regulations and were clean and operational. A water temperature of 105.7 degrees F. A comfortable temperature of 72 degrees F. was maintained in the facility. LPA observed the facility to be sanitary and appropriately furnished during the visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and not accessible to residents. The kitchen was inspected and there are sufficient perishable and non-perishable food available and maintained adequately. The fire extinguisher was charged, and smoke detectors and carbon monoxide were operable. The facility conducted a Fire Drill 06/09/26. Evaluation Report Continues on LIC 809-C A review of Medication Records Administration (MAR) was observed to be maintained in order and accurate. The facility has a working landline telephone. The staff have all current CPR/First Aid Training on file. During the visit, LPA observed the facility's infection control practices. LPA observed staff following screening protocols for visitors, staff, and residents, sanitizing stations in common areas and restrooms. LPA observed the facility has a 30-day supply of Personal Protective Equipment (PPE). Mandate posters for inspection control were posted along with Facility Food Menu. An audit of residents #1-#5 (R1-R5) service records and staff #1-#4 (S1-S4) personnel records were revealed to be complete. The facility is current on CCL annual dues. The facility has a current administrator's certificate for Robin Taporco #702053470 valid 11/11/202 through 11/10/27. The facility has a current Liability Insurance Policy # BSICDMRC01076235AL Effective: 08/16/25 thru 08/16/26. No deficiencies cited during this inspection visit. An exit interview conducted with Robin Taporco and a copy of the report is provided.the state’s words, verbatim · CDSS document, Jun 13, 2026

Type of visit: Required - 1 Year

On 07/10/2025 at 11:10 AM, Community Care Licensing Division (CCLD) conducted an unannounced annual inspection visit at the Torrance Regency Senior Living II Facility. LPA Calderon was allowed entry into the facility by Administrator Robin Taporco. The facility is licensed to serve (6) non-ambulatory residents for 60 years and over of which (5) may be bedridden. Facility is approved hospice waiver for (6) residents. The facility is a single-story home located in a residential neighborhood and consists of (4) resident bedrooms, (2) resident bathroom, living room, dining area, staff working area, kitchen, laundry area, de- attached garage and a backyard with a shaded seating area. Currently, there are five (5) residents residing in the facility. LPA Calderon explained to Administrator Taporco the purpose of the one year Annual Inspection visit, and escorted LPA Calderon on a tour of the entire inside and outside facility grounds. As part of the inspection, LPA Calderon reviewed: Five (5) residents service records, five (5) residents medication administration records (MAR), three (3) staff records, and inspected the inside facility and outside grounds. The facility’s last fire drill was conducted on 06/04/2025. No weapons are stored on the premises. The kitchen was inspected and observed to be clean and operational. A two day supply perishable and seven day supply of non-perishable foods are present in the facility. Emergency Water Storage is in the garage and kitchen area. LPA Calderon observed that all facility rooms are clean and in good repair. A comfortable temperature was observed, and the facility has central air and heating. LPA Calderon observed the following during inspection of resident’s rooms: mattresses are in good condition, adequate lighting present, plenty of dresser/closet space is present, and all bed linens present. All bedrooms contain furniture, lighting fixtures and personal storage space as required, all beds have the required amount of linen and mattress covers, LPA Calderon observed fully stocked closet with bedding, towels, and toiletries supplies. Bathroom fixtures are clean, in good repair, and working properly and contain the required nonskid mats and grab bars. LPA Calderon observed bathrooms were found to be within Title 22 regulation. Bathroom #1 hot water temperature properly measured at 110 degrees Fahrenheit; bathroom #2 hot water temperature properly measured at 111 degrees Fahrenheit. Kitchen hot water temperature properly measured at 112 degrees Fahrenheit. Facility two (2), Carbon Monoxide and nine (9) Smoke Detectors hardwired operated and connected were tested and are working properly. The facility one (1) Fire Extinguishers was checked and found to be fully charged and accessible. All exit doors in the facility have alarm systems. The facility has a working landline telephone. All toxins and knives are locked/secured and inaccessible to residents. Medications are centrally stored and in a locked storage cabinet. Facility two (2) first aid kit is fully stocked with manuals was checked and in order. All Exits/ Walkways around the home were free of debris and hazards. Outside patio accessible to residents. LPA Calderon noted the Administrator Robin Taporco Certification # 600747240 expiration date of 11/10/2025 was valid at time of inspection. The facility does not handle residents’ money/cash resources, and no surety bond is needed. Commercial General Liability Policy #PCI17897835802 policy period from 08/16/2024 to 08/16/2025 underwritten by Primary Insurance Company, coverage 1,000,000/3,000,000 is valid at time of inspection. Administrator Taporco to email LPA Calderon a full copy of the commercial insurance policy including all endorsements no later than 07/30/2025. All the required documents are posted in the facility in a clearly visible area LPA Calderon reviewed LIC500, and all staff associated with facility. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), CCLD staff did not observe any deficiencies therefore no citations were issued at this time. Annual Licensing Fee is CURRENT. An exit interview was conducted, and a copy of the Facility Evaluation Reportthe state’s words, verbatim · CDSS document, Jul 10, 2025

Allegation investigated: Staff are harassing resident. Licensee is not ensuring that resident's care needs are being met. Staff do not ensure that resident is accorded privacy. Staff do not ensure that resident is attending their medical appointments as necessary. Staff do not ensure that resident is provided with an adequate amount of food.

On 05/30/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced subsequent Complaint Visit to the facility listed above. LPA met with Administrator, Jerissa Bucu, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of: During the initial visit, LPA interviewed Staff S1-S3, interviewed residents R1-R4, interviewed Residents’ Responsible Party W1 and W2, and received documents pertinent to the investigation. The following documents were received and reviewed Resident Roster, Staff Roster, Sample Monthly Menu, Weekly Menu, resident Admission Agreement, resident Physician’s Report, Appraisal, Personal Rights, and Advanced Health Care Directive. The investigation revealed the following: Unsubstantiated Allegation: Staff are harassing resident. The allegation alleges that staff are harassing a resident. During file review, LPA observed in resident’s files is a signed copy of the Personal Rights of Residents in Privately Operated Residential Care Facilities for the Elderly that states on page 2 “To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse.” During the facility visit, LPA observed staff speaking with residents and offering assistance to them. LPA did not hear the staff speak inappropriately to any of the residents. During interviews with Staff S1-S3, were asked if they have observed or heard of any staff harassing any residents, three (3) out of three (3) stated they have not seen nor heard of staff harassing the residents. During interviews with Residents R1-R4, were asked if they have heard or have had staff harass them, three (3) out of four (4) stated they have not been harassed or heard staff harass the residents. During interviews with Residents Responsible Party W1 and W2, were asked if they have any concerns of staff harassing residents, two (2) out of two (2) stated they have no concerns of staff harassing residents. During the course of the investigation, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Allegation: Licensee is not ensuring resident’s care needs are being met. The allegation alleges that residents are unable to care for personal care needs. During the facility visit, LPA observed residents assisted to the restroom, with incontinent needs, with showering, with shaving, escorting to meals and activities, and assisting with eating. LPA observed all residents to be clean, shaven, free of odor, and in clean clothes. During record review, LPA received and reviewed residents Appraisal and observed the level of assistance residents require. Additionally, LPA received and reviewed residents Admission Agreement, under Basic Services, that states on page 10, number 9. “Assistance with personal activities of daily living as follows: a. Dressing. b. Eating. c. toileting. d. bathing. e. assistance with taking prescribed and over-the-counter medications in accordance with physician's instructions unless prohibited by law or regulation. f. Grooming. g. Mobility; and h. other personal care needs: housework, meals, laundry, taking medication, appropriate transportation, correspondence, telephoning, and related tasks.” During interviews with Staff S1-S3, were asked if residents are assisted with care needs, three (3) out of three (3) stated residents are assisted with care needs. They are assisted with showering, toileting, incontinence, grooming, shaving, dressing, escorting, cooking, and eating if needed. During interviews with Residents R1-R4, were asked if staff ensure their personal care needs are met, three (3) out of four (4) stated staff ensure their care needs are met. Additionally, one (1) resident stated they are able to care for their own care needs. During interviews with Residents Responsible Party W1 and W2, were asked if their residents care needs are met, two (2) out of two (2) their residents care needs are met. During the course of the investigation, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Allegation: Staff do not ensure that resident is accorded privacy. The allegation alleges that residents are not provided with privacy to properly care for themselves. During the facility inspection, LPA observed that shared rooms have a curtain that separates the sides of the bedroom providing privacy. LPA observed showers have curtains to provide privacy and all bathroom doors close and lock to provide privacy. Additionally, during the facility visit, LPA observed caregivers provide assistance to incontinent residents and the caregivers closed the curtains in shared rooms and closed the doors to provide privacy for residents. During record review, LPA received and reviewed the Personal Rights of Residents in Privately Operated Residential Care Facilities for the Elderly that states on page 2, residents have the right “to have a reasonable level of personal privacy in accommodations, medical treatment, personal care and assistance, visits, communication, telephone conversations, use of the internet, and meeting of resident and family groups.” During interviews with Staff S1-S3, were asked how residents are provided privacy when care needs are being provided, three (3) out of three (3) stated when assisting with care needs, they ensure the bathroom door is closed during showering and toileting and when in the bedrooms they ensure the privacy curtain is pulled and bedrooms doors are closed while changing clothing and assisting with incontinence. During interviews with Residents R1-R4, were asked if they are provided with privacy when being assisted with care needs, three (3) out of four (4) stated they are provided privacy during care needs and staff close the door and ensure the curtain is closed. During interviews with Residents Responsible Party W1 and W2, were asked if residents are provided with privacy to care for care needs, two (2) out of two (2) stated yes, residents are provided with privacy. Additionally, one (1) out of two (2) stated their resident does not like being in a shared room. During the course of the investigation, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Allegation: Staff do not ensure that resident is attending their medical appointments as necessary. The allegation alleges that a resident has been unable to have a treatment that the doctor has ordered. During the facility visit, LPA observed resident R1 had a visit from the Palliative doctor. During file review, LPA observed resident R2-R4’s Physicians Visit Reports indicating if there are any changes to the Physician Orders or new orders. Staff S1 informed LPA Resident R1 is independent, manages their own doctors’ appointments and visits, and no information is provided to the staff regarding Physicians Orders. Additionally, LPA received and reviewed resident’s Admission Agreement, that states on page 9, under Basic Services, number “6. Helping gain access to supportive services, which may include medical, dental, and other health care services.” Number 7 states “Plan, arrange and/or provide for transportation to medical and dental appointments. Facility will assist with arranging for transportation to and from medical and dental services. During interviews with Staff S1-S3, were asked if residents attend doctor appointments and/or dental appointments, three (3) out of three (3) stated residents attend medical appointments. Additionally, S1 stated resident’s families usually take them to their appointments and come back and provide staff with any changes to the Physician’s Orders. During interviews with Residents R1-R4, were asked if they attend medical and/or dental appointments, four (4) out of four (4) stated they see the doctor regularly. Additionally, R1 stated they take care of their own medical appointments and transportation. During interviews with Resident’s Responsible Party W1 and W2, were asked if their resident sees a doctor regularly and when needed, two (2) out of two (2) stated their resident goes to their doctors’ appointments and some doctors come to the facility. During the course of the investigation, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Allegation: Staff do not ensure that resident is provided an adequate amount of food. The allegation alleges that not much food is provided, and resident is left feeling hungry. During the facility visit, LPA observed resident’s offered snacks and fluids multiple times. LPA observed lunch being served to residents during the visit, residents were provided an ample amount of chicken with vegetables, fruit, and rice. Resident’s R1 and R3 stated they did not want to eat lunch, when lunch was offered. LPA observed dinner being served to residents during the visit, residents were provided with a large bowl of soup with vegetables and chicken, a grilled sandwich, and fresh fruit. During the facility inspection, LPA observed a sample Monthly Menu, and a Weekly Menu posted on the refrigerator. LPA observed a 3-day supply of perishable foods and a 7-day supply of nonperishable foods. During record review, LPA received and reviewed a copy of residents Admission Agreement, that states on page 9 under Basic Services, number 5. Food Services: a. Three (3) nutritious meals per day and between meal snacks, are provided. During interviews with Staff S1-S3, were asked if residents are provided with three (3) meals a day and snacks, three (3) out of three (3) stated residents are provided three (3) meals and snacks throughout the day. Additionally, Staff S1-S3 were asked if residents are provided adequate amount of food during meals, three (3) out of three (3) stated they are provided an adequate amount of food and seconds are always available. During interviews with Residents R1-R4, were asked if they are provided three (3) meals a day and snacks, four (4) out of four (4) stated they are provided three (3) meals a day and snacks. One (1) resident stated they do not always eat the meals provided because that is not what they want to eat. Additionally, Residents R1-R4 were asked if they are provided an adequate amount of food, four (4) out of four (4) stated there is an adequate amount of food. During interviews with Residents Responsible Party W1 and W2, were asked if they have any concerns regarding the amount of food residents are provided, two (2) out of two (2) stated they have no concerns. During the course of the investigation, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. During today's visit, LPA did not observe or cite any deficiencies. An exit interview was conducted with Administrator, Jerissa Bucu, and a copy of this report was provided.the state’s words, verbatim · CDSS document, May 30, 2025 · control 11-AS-20250521152845

Type of visit: Required - 1 Year

On 05/16/2024 at 12:00 NOON, Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced annual inspection visit at the Torrance Regency Senior Living Facility 2. LPA Calderon was allowed entry into the facility by Administrator Jerissa Bucu. Administrator Jerissa Bucu asked infection control questions and took LPA Calderon temperature prior to entrance into the facility. The facility is licensed to serve five (5) non-ambulatory residents. The facility also has an approved hospice waiver for four (4) residents. Two residents are receiving hospice services and two residents are receiving home health services. Currently, there are (5) residents residing in the facility with health issues. LPA Calderon explained to Administrator Jerissa Bucu, the purpose of the one-year Annual Inspection visit, and escorted LPA Calderon on a tour of the entire inside and outside facility grounds. As part of the inspection, LPA Calderon reviewed: (5) resident service records, (5) resident medication records, (3) staff records, and inspected the inside facility and outside grounds. LPA Calderon interviewed (5) residents and (3) staff members for visit. The facilities’ last fire drill was conducted on 05/06/2024. The one-story residential home consists of (4) resident bedrooms, (2) resident bathrooms, living room, dining room, kitchen, staff room, office area, attached garage with washer and dryer/ storage area, backyard with table and chairs. No weapons are stored in the premises. Kitchen was inspected and observed to be clean and operational. A two-day supply perishable and seven-day supply of non-perishable foods are present in the facility. Emergency Water Storage is found in the garage. LPA Calderon observed that all facility rooms are clean and in good repair. A comfortable temperature was observed, and the facility has central air and heating. LPA Calderon observed the following during inspection of resident’s rooms: mattresses are in good condition, adequate lighting present, plenty of dresser/closet space is present, and all bed linens present. All bedrooms contain furniture, lighting fixtures and personal storage space as required, all beds have the required amount of linen and mattress covers, LPA Calderon observed fully stocked closet with bedding, towels, and toiletries supplies. Bathroom fixtures are clean, in good repair, and working properly and contain the required nonskid mats and grab bars. LPA Calderon observed bathrooms were found to be within Title 22 regulation. Bathroom #1 hot water temperature properly measured at 110 degrees Fahrenheit, and bathroom #2 hot water temperature properly measured at 109 degrees Fahrenheit. Kitchen hot water temperature properly measured at 113 degrees Fahrenheit. Facility (5) Carbon Monoxide and (5) Smoke Detectors hard wired and connected were tested and are working properly. The facility (1) Fire Extinguishers were checked and found to be fully charged and accessible. All exit doors in the facility have alarm systems. All toxins and knifes are locked/secured and inaccessible to residents. Medications are centrally stored and in a locked storage cabinet. Facility first aid kit is fully stocked with manual was checked and in order. Outside grounds were toured and no bodies of water were observed. All Exits/ Walkways around the home were free of debris and hazards. Outside patio accessible to residents. Three resident files were reviewed and found to be complete. LPA Calderon reviewed (5) resident medications and they were all found to be administered according to doctor's orders. Three staff files were checked and have the required documents. LPA Calderon noted the Administrator Jerissa Bucu Certification # 6007465740 expiration date of 11/10/2025 was valid at time of visit. The facility does NOT handle resident's money/cash resources and no Surety bond is needed. Commercial General Liability Policy #PC17897835601 policy period from 08/16/2023 to 08/16/2024 underwritten by Primary Care Insurance Company, coverage 1,000,000/3,000,000 is valid at time of inspection. LPA Calderon spoke to Administrator Jerissa Bucu who will email full copy of insurance contact which shows all coverages to LPA Calderon on 05/26/2024. All the required documents are posted in the facility in a clearly visible area. During the visit, LPA Calderon observed the facility infection control practices. LPA Calderon observed screening protocols for visitors, staff, and residents, sanitizing stations (Located in common areas and restrooms). LPA Calderon observed staff and residents were NOT wearing face coverings. LPA Calderon observed the facility has a thirty-day supply of Personal Protective Equipment (PPE). LPA Calderon advised the Administrator Jerissa Bucu to continuously monitor the Centers for Disease Control (CDC) website and Community Care Likening Provider Informational Notices (PIN) for any updates relating to COVID-19 guidance. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), LPA Calderon did not observe deficiencies therefore no citations were issued at this time. Annual Licensing Fee is CURRENT An exit interview was conducted, and a copy of the Facility Evaluation Report was provided to Administrator Jerissa Bucu.the state’s words, verbatim · CDSS document, May 16, 2024