Happy Living Reliable Home

Type of visit: Required - 1 Year

On October 23, 2025, Licensing Program Analyst (LPA) Ernand Dabuet conducted an unannounced annual required visit using the CARE Inspection Tool. LPA met with administrator Gladys Cuela and explained the purpose of today’s visit. The facility is licensed to operate for six (6) non-ambulatory of which one (1) may be bedridden bedroom #5 and #6 elderly residents ages 60 and above. The facility is approved for (4) hospice residents. Currently, the facility has (1) resident in hospice care. The facility is a single-story structure located in a residential neighborhood. It consists of the following: six (6) resident's rooms, two (2) common bathrooms, a living area, a dining area, a kitchen, and an outside covered patio are and garage used for storage. LPA and administrator toured the physical plant. There were no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, storage for resident personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked at the time of visit. Bathrooms were found to be within Title 22 regulations and were clean and operational. The water temperature measured 108.6 degree F. A comfortable temperature of 74 degree was maintained in the facility. LPA observed the facility to be sanitary and appropriately furnished at the time of visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and not accessible to residents. The kitchen was inspected and there is sufficient perishable and non-perishable food available maintained properly. Evaluation Report Continues LIC 809-C Fire extinguisher were charged, smoke detectors and carbon monoxide were operable. A review of the Medication Administration Record (MAR) was complete and accurate. A landline telephone was in working condition. A review of staff CPR/First Aid training is current. During the visit, LPA observed the facility's infection control practices. LPA observed screening protocols for visitors, staff, and residents, and sanitizing stations in common areas and restrooms. All mandated inspection control posters were posted. LPA observed First Aid Kit was maintained. The facility has current liability insurance on file effective through 11/8/2025 with policy # PCI38229604-01. The facility is current on Community Care Licensing annual dues. An audit of residents #1-#4 (R1-R4) service files and staff #1-#5 (S1-S5) personnel files revealed to be complete. The facility has the current administrator's certification on file for Gladys Cuela #7016958740 Expiration: 08/30/26. Deficiencies: Staff #5 employed in September 2025 did not have Criminal Clearance Background Transfer. No Criminal Clearance Transfer Request LIC 9182 on file or appears on the Department of Social Services Guardian Background Check System. Technical Advisory Violation issued (see LIC 9102) An exit interview was conducted with Gladys Cuela, and a copy of the report and appeal rights provided. .the state’s words, verbatim · CDSS document, Oct 23, 2025

Type of visit: Collateral

On April 17, 2025, Licensing Program Analyst (LPA) Ernand Dabuet conducted a collateral visit to Happy Living Reliable Home LLC. Upon arrival, LPA Dabuet was received by the administrator, Gladys Cuela, who allowed entry to the facility. The primary purpose of this visit was to collect pertinent information regarding an ongoing complaint against Harmony Home Care, referenced as complaint number 11-AS-20250310121815. During the visit, LPA observed California Department of Social Services Community Care Licensing Investigator Edward Hector conducting an interview with Resident #1 (R1) and allowed for interview to proceed. After the interview with CDSS/CCL Investigator Hector, LPA Dabuet interviewed Resident #1 (R1), a former resident, to gather important insights. This interview is documented on LIC 812 and cross-referenced with records from Harmony Home Care #198601704. LPA Dabuet requested R1's current Physician Report (LIC 602A) and Harbor UCLA Medical Discharge records to validate information from the interview. An exit interview with Gladys Cuela and a hard copy of the report was provided.the state’s words, verbatim · CDSS document, Apr 17, 2025

Type of visit: Prelicensing

On 10/07/2024 at 09:15 am, Licensing Program Analyst (LPA) Zina Brown conducted an announced visit to the facility for purpose of a pre- licensing evaluation. LPA met with Gladys Cuela, Administrator) An application was submitted to CCLD on 01/15/2024, for Initial license for an for an Residential Care Faciity for the Elderly (RCFE) to serve elderly residents and adults for all ages The requested capacity is for six (6) residents: five (5) non-ambulatory and (1) bedridden. Structure: Facility is a (6) bedroom, (2) bathroom, single story house with a attached garage with a washer and dryer, a receiving room, living room, a kitchen, a large backyard with a shaded patio area and a wheelchair at the main entrance of the facility. The client bedrooms are spacious and will easily accommodate the client's furnishings. Signal system: Signal system are installed throughout the facility. Bedrooms Residents: Bedrooms have been approved 5 non-ambulatory and one (1) bedridden. Bedrooms # 1,2,4 are for (3) non-ambulatory. Bedroom # 3,5,6 (3) can be used for bedridden based on fire inspection. In all six (6) bedrooms has 1 bed, 1 chair, 1 night stands, 1 lamps with addition to overhead lighting. There is 1 dresser with three - four drawers, which comply with the requirement of 8 cubic feet of space. Bathrooms: Each bathrooms have a working toilet, wash basin, and shower. There is two (2) bathrooms that will accommodate non-ambulatory clients in a wheel chair. Linens & Hygiene Supplies: Beds have the required linen/supplies which include, pillowcase, mattress pads, fitted sheet, blanket and bedspreads. Emergency Phone Numbers, Exit Plan & Menu: The facility has a working phone line and internet. Upon entering the facility to the left of the walkway, is a posted board that & readily available with a daily schedule of activites, community resources and consultants, sample meal menu. emergency information and personal rights for RCFE. Fire Extinguisher is located in kitchen and in the walkway mounted on wall which is fully charged. Food Service: Dishes, cups and flat ware are stored in the kitchen cupboards, inspected and in good repair. Knives, cutlery and other sharp kitchen utensils are stored in a locked drawer near the refrigerator. Food supply adequate stored in cabinet and consists can goods. The water temperature in the kitchen is at 117.6 F. Dishwasher in kitchen properly installed and functioning. Smoke Detectors: In the facility there are eleven (11) smoke detectors with carbon monoxide detectors that are electrical & connected. Battery operated & working. Appliances: In the facility is a working stove burners, oven, microwave, washer, and dryer. There is one (1) refrigerator in the kitchen that is measured temperature of at least 45 degrees Fahrenheit for appropriate food storage. Freezer is at (0) zero degrees Fahrenheit. In the garage is washer and dryer which stores extra water and cleaning supplies. Toxins: All toxins are locked and stored in. Water Temperature: The water in each bathroom tested at 118.1 degrees Fahrenheit (bathroom 1), and 117.1 degrees Fahrenheit (bathroom #2). Pre-licensing Checklist: Completed by licensee and reviewed by LPA. Component III: During the conducted pre-licensing visit, an orientation of the component III information was provided to the licensee and employees about how to operate the facility within substantial compliance. An exit interview was conducted and a copy of this report has been furnished to the applicant. Accordingly, LPA Zina Brown will submit a copy of this facility evaluation report to the Central Applications Bureau (CAB) for review. If the applicant has questions regarding the status of the application, they have been instructed to communicate with the CAB Analyst assigned to their application.the state’s words, verbatim · CDSS document, Oct 7, 2024

Type of visit: Office

Component II completion: Successful Facility Type: RCFE Application Type: Initial Capacity: 6 Census (if any clients in care): 6 COMP II Participants: Gladys Cuela (applicant/licensee, administrator) Interview Method: Microsoft Teams On 08/09/2024, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Aug 9, 2024