Montoak Senior Living Inc. is a residential care home for the elderly (RCFE) in Lomita, Los Angeles County, California — state license #198320119, licensed for 12 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 20, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 10 times and filed 10 documents. The most recent — a complaint investigation report on June 20, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated September 21, 2023 to June 20, 2026. 4 of the 4 carry the state's recorded outcome word: “Unsubstantiated” (4). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 20, 2026Unsubstantiated
Allegation investigated: Staff did not prevent resident from developing multiple pressure injuries while in care.
On 06/20/26, Licensing Program Analyst (LPA) Regina Cloyd conducted a subsequent complaint investigation to deliver an updated complaint investigation report, which supersedes the report dated 03/26/2026. The purpose of this updated report is to provide additional information; however, the findings remain Unsubstantiated. The investigation consisted of the following: On 03/26/2026 the Department interviewed residents (R1-R4), Staff (S1-S4), and witness (W1), and obtained the following records: Physician report (dated 02/10/2024), Incident Report (dated 08/18/2025), Unison Health Services (dated 08/29/2025 to 11/08/2025), Incident Report (dated 09/06/2025), Oso Home Care (dated 09/06/2025), Needs and Service plan (dated 09/07/2025), First Unlimited Hospice Care (dated 09/16/2025) for R1. Continue to LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 20, 2026 · control 11-AS-20250919094519
Jan 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 14, 2024Unsubstantiated
Allegation investigated: Staff mismanaged resident's medication Staff failed to meet resident's needs Resident was financially abused while in care Staff failed to provide adequate transportation for resident
Licensing Program Analyst (LPA) Pamela Bunker conducted an unannounced complaint visit on Wednesday, February 14, 2024. Upon arrival at the facility. LPA Bunker called the facility via telephone and conducted a Risk Assessment. Based on the assessment, the facility is cleared of COVID-19 infection. LPA Bunker met with Licensee/Administrator Najma Shaheen. LPA Bunker explained the purpose of today's visit. The investigation consisted of the following: During the investigation. LPA Bunker interviewed staff 1-2 (S1-S2) and residents 2-6 (R2-R6). R1 is no longer residing at the facility. LPA Bunker asked questions relevant to the nature of the complaint. We observed and reviewed resident records, medications, MARs, and documents for accuracy. LPA Bunker requested copies of supporting documents. Administrator Najma Shaheen provided LPA Bunker with copies. See continued LIC9099-C page 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 14, 2024 · control 11-AS-20230726080640
Jan 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 12, 2024Unsubstantiated
Allegation investigated: Staff did not report incident to licensing. Staff inappropriately touched resident while in care.
On 1/12/2024, Licensing Program Analysts (LPA) Alfonso Iniguez conducted a subsequent complaint visit at this facility to deliver the complaint investigation findings. LPA met with the Licensee/Administrator Najma Shaheen, who assisted with the visit. The purpose of the visit was explained. The investigation consisted of the following: On 3/30/2022, LPA Don Senaja conducted a 10-day initial complaint visit. LPA interviewed Administrator, Staff and Residents. LPA obtained copies of Staff Roster (LIC 500), Register of Facility Clients/Residents (LIC 9020), Resident’s Admission Agreement, Physician’s Report, Appraisal & Needs Services Plan, Medication Administration Records (MAR) and a Copy of SRI dated on 2/8/2022. Report continued in LIC 9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 12, 2024 · control 11-AS-20220328160608
Sep 21, 2023Unsubstantiated
Allegation investigated: Due to lack of supervision, resident threatened another resident Due to lack of supervison, resident hit another resident with a cane
On 09/21/23, Licensing program Analyst (LPA) Mario Leon conducted an unannounced subsequent complaint visit to the facility. LPA was met by Najma Shaheen, Administrator (S1), who was informed that this visit was conducted to continue the investigation on the complaint allegations listed above. The investigation consisted of the following: On 06/26/23, LPA conducted an unannounced complaint visit at this facility. LPA toured the facility and LPA requested resident roster, staff roster. LPA interviewed four (4) residents, two (2) staff and one (1) witness. On 09/21/23 LPA conducted a subsequent, unannounced, complaint visit at this facility. LPA toured the facility, interviewed 2 residents and re-interviewed the Administrator. LPA also requested further facility documents. Report continues, see LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 21, 2023 · control 11-AS-20230623125848
Year-by-year trend
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Is Montoak Senior Living Inc. licensed?
Yes — Montoak Senior Living Inc. is a licensed residential care home for the elderly (RCFE) in Lomita (Los Angeles County): California license #198320119, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 12 residents. State records list 10 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated June 20, 2026, was marked “Unsubstantiated” by the state.
Can Montoak Senior Living Inc. care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Montoak Senior Living Inc. with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER 12 NON-AMBULATORY, OF WHICH 4 MAY BE BEDRIDDEN. HOSPICE WAVIER FOR 6.ROOMS 1 AND 2 APPROVED FOR BEDRIDDEN.
How much does Montoak Senior Living Inc. cost?
California's public licensing record does not include Montoak Senior Living Inc.'s monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Montoak Senior Living Inc. accept Medi-Cal or the Assisted Living Waiver?
Montoak Senior Living Inc. is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
9 of 12 beds occupied (75%) when the state visited on June 20, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Montoak Senior Living Inc.?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2022 for Montoak Senior Living Inc.; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 20, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(310) 406-6193Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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