Best Years Assisted Living

Type of visit: Required - 1 Year

At 1:45 PM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced annual visit. LPA met with the staff Knark Vardanyan and the Administrator was contacted via telephone. LPA disclosed the reason for the visit. The Administrator arrived shortly after. LPA and the Administrator toured the facility inside and out. It is a single story building with five (bedrooms, three (3) bathrooms, kitchen, garage, common areas, and outdoor areas. It has an approved fire clearance for six (6) residents, of which six (6) may be bedridden. Approved hospice waivers for six (6). Kitchen: At approximately, 2:00 PM, LPA toured the kitchen area and observed enough supplies of staple non-perishable for minimum 1 week and perishable for 2 days at the facility. All knives and sharps observed to be locked in a kitchen drawer. LPA observed a fully charged fire extinguisher hung in the kitchen purchased on 01/29/2025. A laundry area near the kitchen contained an operable washer and dryer. Cleaning solutions were locked near the appliances. LPA observed disinfecting wipes in one of the kitchen drawers unlocked and accessible to residents in care. Medications: At approximately, 2:05 PM, LPA observed medications are centrally stored and locked in a moveable cabinet located in an office area near the main entrance. Garage: LPA observed the garage locked and contained extra food, a second refrigerator, and PPE, incontinence supplies. Continue on LIC809-C Bedrooms: The facility had five (5) bedrooms. Three (3) bedrooms were private and two (2) were shared. All bedrooms contained a chair, nightstand, lamp, storage, and bed with adequate bedding. All furnishings were clean and in good condition. LPA observed over the counter medication unlocked and accessible in bedroom #5 with Resident #1. LPA also observed half bed rails for three (3) out of five (5) residents in bedroom #1 (shared room), and bedroom #5 without Physician order. Facility has awake staff. Bathrooms: LPA observed three (3) bathrooms and all bathrooms appeared to be clean and in good repair. Properly supplied with toilet papers, soap and paper towels. LPA observed appropriate grab bar and client's bathroom had non-skid mat. LPA observed appropriate hand washing signs posted in each bathroom. LPA observed disinfecting wipes in one of the bathrooms attached with bedroom #5. At 2:15 PM, hot water temperature measured at 150.6°F. Common Areas: The facility maintains a comfortable temperature at 71°F. The living room and dining area appeared clean and were properly furnished. The living room has a television, comfortable furniture. No obstructions and or tripping hazards throughout the facility. Smoke detectors/carbon monoxide. At 2:20 PM, LPA tested the dual-purpose smoke and carbon monoxide detector to be operational. All detectors were hard-wired, and the facility uses fire sprinklers. All auditory alarms were on, functioning, and centrally wired. Outside areas: At approximately, 2:25 PM LPA toured the outside area of the facility. LPA observed appropriate outdoor furniture, with a covered shaded area for residents. The emergency exit path was unlocked and free from debris. Between 3:10 PM to 4:10 PM, LPA reviewed records of five (5) residents and two (2) staff. Residents and staff records appeared to be complete and updated. Administrative: LPA collected Certificate of Liability Insurance, and LIC500. Deficiencies issued during today’s visit. Appeal Rights explained. Exit interview conducted and copy of this report signed and delivered.the state’s words, verbatim · CDSS document, Sep 16, 2025

Type of visit: Required - 1 Year

At 9:30 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced annual visit. LPA met with the House Manager, Stephen Parks and LPA disclosed the reason for the visit. LPA and the House Manager toured the facility inside and out. It is a single story building with five (5) bedrooms, three (3) bathrooms, kitchen, garage, common areas, and outdoor areas. It has an approved fire clearance for six (6) residents, of which six (6) may be bedridden. Approved hospice waivers for six (6). Additionally, LPA observed an ADU unit with the address of 7628 Wilbur Avenue, Reseda, CA 91335, built in the property. LPA was not provided an access to the property since it was locked. Administrator informed LPA that the unit is vacant and no individuals residing at the unit. Kitchen: At approximately, 9:45 AM LPA toured the kitchen area and observed enough supplies of staple non-perishable for minimum 1 week and perishable for 2 days at the facility. All knives and sharps observed to be locked in a kitchen drawer. LPA observed a fully charged fire extinguisher hung in the kitchen purchased on 08/30/2024. A laundry area near the kitchen contained an operable washer and dryer. Cleaning solutions were locked near the appliances. Medications: At approximately, 9:50 AM LPA observed medications are centrally stored and locked in a moveable locked cabinet located in an office area near the main entrance. LPA did not observe a Centrally Stored Medication and Destruction Record (CSDMR/LIC 622) for five (5) out of five (5) residents. Review of R1’s medication revealed that the facility was supposed to start Ezetimibe 10 MG (High Cholesterol Medication) a new bottle on 08/15/2024. During today's visit LPA counted R1's medication and it was discovered that there was a discrepancy, and sixteen (16) extra pills were in the bottle. LPA asked the Administrator for explaining and the Administrator stated that they might have extra pills from an old bottle that was administered; however, due to the lack of documentation of Centrally Stored Medication Record (LIC 622), LPA could not verify the information with new bottle start date. A deficiency will be cited. Continue on LIC809-C Garage: LPA observed the garage locked and contained extra food, a second refrigerator, PPE, incontinence supplies, and assistive devices. Bedrooms: The facility had five (5) bedrooms. Three (3) were private and two (2) were shared. All bedrooms contained a chair, nightstand, lamp, storage, and bed with adequate bedding. All furnishings were clean and in good condition. Facility has awake staff. Bathrooms: LPA observed three (3) bathrooms and all bathrooms appeared to be clean and in good repair. Properly supplied with toilet papers, soap and paper towels. LPA observed appropriate grab bar and client's bathroom had non-skid mat. LPA observed appropriate hand washing signs posted in each bathroom. At 9:55 AM, hot water temperature measured at 113°F. Common Areas: The facility maintains a comfortable temperature at 75°F. The living room and dining area appeared clean and were properly furnished. The living room has a television, comfortable furniture. No obstructions and or tripping hazards throughout the facility. Smoke detectors/carbon monoxide. At 10:05 AM, LPA tested the dual-purpose smoke and carbon monoxide detector to be operational. All detectors were hard-wired, and the facility uses fire sprinklers. All auditory alarms were on, functioning, and centrally wired. Outside areas: At approximately, 10:20 AM LPA toured the outside area of the facility. LPA observed appropriate outdoor furniture, with a covered shaded area for residents. The emergency exit path was unlocked and free from debris. Between 11:15 AM to 12:45 PM, LPA reviewed records of five (5) residents and two (2) staff. Residents and staff records appeared to be complete and updated. LPA determined that a Case Management visit regarding an ADU permit verification will be conducted on another day. Administrative: LPA collected Certificate of Liability Insurance, and LIC500. A deficiency cited during today’s visit. Appeal Rights explained. Exit interview conducted and copy of this report signed and delivered.the state’s words, verbatim · CDSS document, Sep 26, 2024

Allegation investigated: Staff not present at facility

At 10:00 am, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit at this facility to investigate the above allegation. LPA met with Staff #1 (S1), who granted access to the facility and explained the reason for the visit. During course of the investigation, interviews and record review were made. At 10:10 am, LPA requested resident and staff roster. At 10:20 am, LPA requested copies of pertinent information which include, but not limited to staff files, resident files, relevant to the investigation. At approximately 10:50am, LPA conducted a physical plant tour. Between 11:00 am – 1:00 pm, LPA interviewed two (2) staff, a power of attorney for Resident # 1 (R1), registered n urse for R1, and four (4) residents. LIC 9099-C continued Unsubstantiated Allegation: Staff not present at facility It was alleged that staff not present at facility. To investigate this allegation LPA conducted interviews with Licensee, two (2) staff, four (4) residents in care, power of attorney for R1, a registered nurse for R1. Interviews and record reviews revealed staff are present at the facility on a set schedule weekly. interviews with Four (4) out of four (4) Residents was conducted and all four (4) residents denied ever witnessing anyone else except the caregivers at the facility. Licensee interview was conducted telephonically and LPA was informed that the facility has a set schedule for caregivers. Only a registered nurse is coming once a week for R1 who is hired by the power of attorney for R1. Telephonic interview with power of attorney for R1 revealed that the registered nurse who is scheduled once a week for R1 is hired through Home Health by the power of attorney. Moreover, LPA was informed by the registered nurse that they are only assigned for R1 and is always assisted by a caregiver in the facility at the time of their visit to R1. LPA also observed that the registered nurse providing care to R1 during the time of the visit and was assisted by a caregiver. LPA conducted interview with the staff and was informed that the staff has a set schedule on a weekly basis and in case of emergency they inform the Licensee and the Licensee provides care in their absence. LPA also reviewed training records for all caregivers and all training records were complete. Lastly, review of the Facility Personnel Report (LIC 500), conducted by LPA at 10:10 am, did not include anyone else beside the assigned caregivers for residents in care. Based on document reviews, LPA observation and interviews, this allegation is UNSUBSTANTIATED at this time.the state’s words, verbatim · CDSS document, Jan 29, 2024 · control 31-AS-20240122163831