Illustration — no photo of this home on file yet

Liebelove Care

Small home·Licensed for 6·Woodland Hills, California

Licensed since 2015Licence #197608954
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 13, 2026
  • Starting rate$5,500 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit4 of 6 beds occupiedFebruary 14, 2022 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitDecember 18, 2025CDSS inspection record

Liebelove Care is a small care home in Woodland Hills — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2015. Dementia care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Liebelove Care

Is Liebelove Care licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Liebelove Care licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Liebelove Care been cited?

2 Type A and 0 Type B citations since 2015, per CDSS records as of September 13, 2026. Those records count 7 state visits over the same years.

Is Liebelove Care still open?

This license was on the CDSS roster as of September 28, 2026.

What does Liebelove Care cost?

$5,500 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

Among 227 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,350 a month, and the middle figure is $5,000 (n = 227 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Liebelove Care take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Liebelove Care, Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Kaiser Foundation Hospital - Woodland Hills is 1.8 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Liebelove Care keep a resident on hospice?

Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of September 13, 2026.

Liebelove Care license and inspection record

  • Name on the license: “LIEBELOVE CARE INC”, per the CDSS roster as of May 25, 2025.
  • License #197608954. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Liebelove Care, Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2015, per CDSS records as of September 13, 2026.
  • 7 state inspection visits since 2015, per CDSS records as of September 13, 2026.
  • 2 Type A and 0 Type B citations on file since 2015, per CDSS records as of September 13, 2026. The same records count 7 state visits in that period.
  • 1 complaint and 1 substantiated allegation on file since 2015, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is December 18, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 2 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDDEN IN BEDROOM 3, 5 OR 6 BUT ONLY 1 AT A TIME. HOSPICE WAIVER FOR 2.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 2 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

This home’s starting rate

$5,500a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$5,500a month

Likely $5,500–$6,100

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,500this home

    The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,500–$6,100
$5,500
First monthWith a one-time move-in fee · likely $5,500–$9,600
$7,500
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

11 homes like this within 5 miles publish starting rates mostly between $3,600–$7,100.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 11 nearby homes behind this estimate

Where it is

  • 6500 Quartz Avenue, Woodland Hills, CA 91367Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 7 documents for this home, and its records count 7 visits since 2015. The most recent is a facility evaluation report, dated December 18, 2025.

On file since
2021
State visits
7
Most recent visit
December 18, 2025
Occupied · February 14, 2022 visit
4 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated February 14, 2022. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations2typical 0
  • Type B citations0typical 0
  • Substantiated allegations1typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2015.

Year by year
YearVisitsDocumentsSubstantiated20251102024220202311020222212021110

The last 36 months — 4 of 7 documents

20251 state visit · 1 document
Dec 18, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a required annual visit at 01:40PM. LPA was greeted at the door by staff and the reason for the visit was explained. The Administrator, Galina Melkonyan arrived shortly thereafter. Entrance interview conducted. At 01:45PM, the LPA along with staff, toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. KITCHEN: The LPA inspected the kitchen/food service area at 01:45PM. Kitchen appliances appeared clean and were in operable condition at the time of the visit. The facility has a sufficient supply of perishable and non-perishable food. Food labels were inspected and checked for expiration dates and food labels had expiration date clearly marked. Knives and chemicals were locked inaccessible in the kitchen cabinet. Fire extinguisher was located by the kitchen area and was last purchased on 10/03/2025. BEDROOMS: There are six (6) private resident bedrooms. The LPA observed resident bedrooms to be furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. The facility has one common area between Bedroom #4 and Bedroom #5 that is used as a staff room. All direct exits were clear, and no obstructions were noted. RESTROOMS: There are four (4) restrooms of which two (2) are for resident-use, one (1) is for staff-use, and one (1) is for visitors and staff by the common area. Restrooms were clean, sanitary, and in operating condition with grab bars and slip-resistant surfaces. Report Continued on LIC 809-C Hot water temperatures were measured in restrooms and were between 111.2-116.8 degrees F, which is within the required range. At 01:55PM, LPA observed a razor/trimmer in the restroom near Bedroom #5. Staff stated the razor belongs to Resident #1 (R1). Upon record review, LPA observed that R1’s physician’s report signed and dated 10/03/2025, documents that R1 would be at risk if allowed access to personal care and hygiene items as well as sharp objects. Administrator stored the razor locked and inaccessible. COMMON AREAS: At the time of the visit, living room and dining room furniture was observed to be in good condition. There is one (1) fireplace which was observed adequately screened. The facility maintained a comfortable temperature. At 02:08PM, smoke detector(s), carbon monoxide detector, and fire doors were tested and were operational at the time of the visit. Auditory exit alarms were functioning at the time of the visit. The LPA observed required postings throughout the common spaces. OUTDOOR AREA: The backyard has a covered outdoor area equipped with furniture for client use. There is a side gate which was observed to self-latch. No bodies of water noted. The washer and dryer appeared operational and are located in the garage. RECORD REVIEW: Beginning at 02:12PM, LPA reviewed three (3) out of three (3) resident files and three (3) personnel files for documents including but not limited to: medical records, care plans, resident Admission Agreement, TB test, health screening, staff training and fingerprint clearance. All resident and personnel files were in order. MEDICATION REVIEW: At 03:20PM, LPA reviewed medications for one (1) resident. Medications are centrally stored and locked in the kitchen cabinet. All medications including PRNs were labeled, stored, and locked inaccessible to residents. PRNs have physicians order on file. Medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today's visit, LPA reviewed the facility's infection control policy as well as the emergency disaster plan. The facility’s policies and procedures as it pertains to infection control are adequate. Emergency disaster plan is updated annually as required. Emergency drills are conducted quarterly as is required, with the last drill conducted on 10/20/2025. The following deficiency was observed (See LIC 809-D) and cited from the California Code of Regulations, Title 22 and/or California Health and Safety Code. Administrator was informed that failure to correct the deficiency may result in civil penalties. Exit interview conducted. Appeal rights and a copy of the report were provided.the state’s words, verbatim · CDSS document, Dec 18, 2025

The state marks this report as 7 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

20242 state visits · 2 documents
Dec 4, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a required annual visit at 12:26PM. LPA was greeted at the door by staff and the reason for the visit was explained. The Administrator, Galina Melkonyan arrived at 12:45PM. Entrance interview conducted. At 12:28PM, the LPA along with staff and Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. BEDROOMS: There are six (6) private resident bedrooms. The LPA observed resident bedrooms to be furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. The facility has one common area between bedroom #4 and bedroom #5 that is used as a staff room. All direct exits were clear, and no obstructions were noted. RESTROOMS: There are four (4) restrooms of which two (2) are designated for resident-use, one (1) is designated for staff-use, and one (1) is designated as a communal restroom by the common area. Restrooms were clean and sanitary and in operating condition with grab bars and slip-resistant surfaces. The restrooms were sufficiently stocked with supplies and paper towels; towels and washcloths are not shared. Between 12:33PM – 12:37PM, hot water temperature was measured in resident bathrooms and were between 112.7 degrees F – 116.1 degrees F, which is within the required range. KITCHEN: The LPA inspected the kitchen/food service area at 12:50PM. Kitchen appliances appeared clean and were in operable condition at the time of the visit. The facility has a sufficient supply of perishable and non-perishable food. Food labels were inspected and checked for expiration dates and food labels had expiration date clearly marked. Knives and chemicals were locked inaccessible in the kitchen cabinet. Fire extinguisher was located by the kitchen area and was last purchased on 09/30/2024. Report Continued on LIC 809-C COMMON AREAS: At the time of the visit, living room and dining room furniture was observed to be in good condition. There is one (1) fireplace which was observed adequately screened. The facility maintained a comfortable temperature. At 01:18PM, smoke detector(s), carbon monoxide detector, and fire doors were tested and were operational at the time of the visit. Auditory exit alarms were functioning at the time of the visit. The LPA observed required postings throughout the common spaces. OUTDOOR AREA: The backyard has a covered outdoor area equipped with furniture for client use. There is a side gate which was observed to self-latch. No bodies of water noted. The washer and dryer appeared operational and are located in the garage. MEDICATION REVIEW: At 12:54PM, LPA reviewed medications for three (3) residents. Medications are centrally stored and locked in the kitchen cabinet. All medications including PRNs were labeled, stored, and locked inaccessible to residents. PRNs have physicians order on file. Medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. RECORD REVIEW: Beginning at 01:22PM, LPA reviewed six (6) out of six (6) resident files and four (4) personnel files for documents including but not limited to: medical records, care plans, resident Admission Agreement, TB test, health screening, staff training and fingerprint clearance. All resident and personnel files were in order. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today's visit, LPA reviewed the facility's infection control policy as well as the emergency disaster plan. The facility’s policies and procedures as it pertains to infection control are adequate. Emergency disaster plan is updated annually as required. Emergency drills are conducted quarterly as is required, with the last drill conducted on 10/22/2024. No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Dec 4, 2024
Aug 6, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Legal/Non-compliance

Licensing Program Analysts (LPAs) Angela Barutyan and Trevor Byrne arrived at the facility unannounced to conduct a Case Management - Legal/Non-compliance visit at 12:50PM. The purpose of today’s visit was to ensure the facility was maintaining substantial compliance as discussed in the Non-Compliance Conference that took place on 08/24/2022. As a result of the non-compliance conference, the licensee is placed on frequent monitoring for a period of two years. The LPAs met with Licensee/Administrator Galina Melkonyan and explained the reason for the visit. During today’s visit, LPAs conducted a plant tour at 12:52PM of the facility which includes six (6) resident bedrooms, one (1) staff room, four (4) bathrooms, kitchen, and common areas to ensure there are no health and safety hazards. At 01:07PM, LPAs observed 7 (seven) expired food items in the kitchen. Staff disposed of all expired items immediately. At 01:20PM, LPAs began a medication review for 5 (five) out of 5 (five) residents. All medication records were in order. At 01:33PM, LPAs observed 1 (one) medication for Resident #1 (R1) not in its original packaging. The medication label is attached to the box, but the box was discarded and the facility did not have the label. LPAs explained to Licensee that all medications need to be stored in original packaging with the medication label affixed. During today’s visit, LPAs interviewed 2 (two) residents and 1 (one) staff. Pursuant to Title 22, CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D). Administrator was informed that failure to correct deficiencies may result in civil penalties. Exit interview conducted, report issued, and appeal rights provided.the state’s words, verbatim · CDSS document, Aug 6, 2024

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(h)(4) · Plan of correction due date: Aug 13, 2024

(h) The following requirements shall apply to medications which are centrally stored: (4) All centrally stored medications shall be labeled and maintained in compliance with state and federal laws. No persons other than the dispensing pharmacist shall alter a prescription label. Based on medication review, 1 (one) medication for a resident was not stored in its original packaging with the label, which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Aug 6, 2024

Plan of correction: Administrator will submit a statement of understanding of the section cited above and submit to CCL by 08/13/2024. Administrator has a refill of the medication with the label and will follow the instructions on the label.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87555(b)8 · Plan of correction due date: Aug 7, 2024

(b) The following food service requirements shall apply: (8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained. Based on observation, 7 (seven) food items were expired which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Aug 6, 2024

Plan of correction: Administrator discarded all food items immediately. POC is cleared.

20231 state visit · 1 document
Dec 20, 2023Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sandra Urena arrived at the facility unannounced to conduct a required annual visit at 10:45 a.m. The LPA was greeted by staff. Staff informed Administrator about the visit. The Administrator arrived shortly thereafter. The LPA met with Administrator Galina Melkonyan and explained the reason for the visit. The LPA toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. KITCHEN: Knives and chemicals were locked inaccessible in the kitchen cabinet. Appliances were in operable condition. The facility had a sufficient supply of perishable and non-perishable food. Fire extinguisher was located by the kitchen area and was last purchased on 10/13/2023. COMMON SPACES: At the time of the visit, living room and dining room furniture was observed to be in good condition. There is a fireplace in the living room, which is screened and inaccessible. The facility maintained a comfortable temperature of 72 degrees. Smoke detector(s) and carbon monoxide detector were tested and operational at the time of the visit. The LPA observed required postings throughout the common spaces. BEDROOMS: The facility has six (6) residents’ bedrooms. All bedrooms are private bedrooms. Bedrooms were furnished appropriately; beds were observed with clean linens and rooms had sufficient lighting. The facility has one common area between bedroom #4 and bedroom #5. All direct exits were clear, and no obstructions were noted. Continues on LIC 809C... RESTROOMS: The facility has three (3) common restrooms. One restroom by the entrance hallway, one restroom next to bedroom #1; this restroom is utilized to shower the residents. One restroom is between bedrooms #4 and #5. Restrooms were clean and sanitary with grab bars and non-skid surfaces. At 2:30 PM., water temperature measured at ...degrees Fahrenheit. Restrooms were fully stocked. Hand-washing signs were observed in all restrooms. All restrooms need trash cans with covers. OUTDOOR AREA: The backyard has a covered outdoor area equipped with furniture for client use. There is a side gate for client use and is single-latched. No bodies of water noted. The washer and dryer appeared operational and are located in the garage. Administrator agreed to remove two old mattresses and two commodes observed in the backyard. RECORDS: Records review began at 1:17 p.m., Residents’ records were reviewed for, but not limited to care plans, medical records, admissions agreement, consent forms. All records were in order. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All files were in order. MEDICATIONS: Medications review began at 2:00 p.m.; medications are centrally stored and locked in two top cabinets in the kitchen area; medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. INFECTION CONTROL: The facility has an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. If needed, the facility has the capacity to designate a single isolation room if the facility has a confirmed case of COVID-19. The LPA reviewed the following documents: - LIC500 Personnel Report - LIC9020 Client Roster No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Dec 20, 2023
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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