Palace Of Joy is a residential care home for the elderly (RCFE) in Reseda, Los Angeles County, California — state license #197610152, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 18, 2026 — published below in full, verbatim and unscored.

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Palace Of Joy

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Reseda, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #197610152, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
6701 Kurl Way · Reseda, Los Angeles County
Phone
(747) 265-6536
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 4 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 4 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER 6 AMBULATORY, OF WHICH 4 MAY BE NON-AMBULATORY AND 1 MAY BE BEDRIDDEN.BEDROOM #1 CLEARED FOR AMB, BEDROOM # 2, 3, 4 CLEARED FOR NON-AMB. BEDROOM # 4 CLEARED FOR 1 BEDRIDDEN CLIENT. HOSPICE WAIVER FOR 4,State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 19 times and filed 16 documents. The most recent is a complaint investigation report, dated February 18, 2026.

Most recent state visit
June 9, 2026
Occupancy at the May 20, 2025 visit
6 of 6 beds

The state's published file for this home includes 7 documents with transcribed findings, dated November 9, 2022 to May 20, 2025. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (2). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 16 documentsFull record on the state’s site →
20262 state visits · 2 documents
Feb 18, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 10, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20254 state visits · 5 documents
Dec 23, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: MStaff are not meeting resident's toileting needs. Staff are not meeting resident's hygiene needs. Staff are not adhering to sanitation protocols.

At 9:30 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with staff Keneshbek Minzhasharov and the staff contacted the Administrator via phone. LPA explained the reason for the visit. During course of the investigation, interviews and record review were made. At 9:35 AM, LPA requested resident and staff roster. At 9:40 AM, LPA requested copies of pertinent information which include, but not limited to Admission Agreement, Physician Report, Appraisal Needs and Services Plan, Centrally Stored Medication Destruction (CSMD) and etc., relevant to the investigation. At approximately 9:45 AM, LPA conducted a physical plant tour. Between 9:55 AM – 12:45 PM, LPA conducted an interview with the Administrator, a staff, and five (5) out of sxi (6) residents who were able to communicate. Continue on LIC 9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 20, 2025 · control 31-AS-20250516105015
May 20, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 27, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff does not ensure medications are properly stored. Staff does not ensure food is properly stored. Staff does not ensure expired/ or rotten food are disposed. Staff does not ensure hazardous chemicals are properly stored Staff does not ensure dangerous items are properly stored.

At 9:00 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with staff Tynaibek Usupbaev and the staff contacted the Administrator via phone. LPA explained the reason for the visit. During course of the investigation, interviews and record review were made. At 9:10 AM, LPA requested client and staff roster. At 9:15 AM, LPA requested copies of pertinent information which include, but not limited to Staff Training, Dementia Program, Medication Policy and etc., relevant to the investigation. At approximately 9:25 AM, LPA conducted a physical plant tour. Between 9:40 AM – 1:45 PM, LPA conducted an interview with the Administrator, a staff, and five (5) out of five (5) residents. Continue on LIC 9099C Substantiatedthe state’s words, verbatim · CDSS document, Mar 27, 2025 · control 31-AS-20250318150547
20241 state visit · 1 document
Nov 1, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 0
Type B citations8typical 0
Substantiated complaints11typical 0
Total complaints9typical 0
State visits on file19typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated202622020254512024110202345320222212021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $4,000–$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Palace Of Joy licensed?

Yes — Palace Of Joy is a licensed residential care home for the elderly (RCFE) in Reseda (Los Angeles County): California license #197610152, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 18, 2026, appears in the inspection record on this page.

Can Palace Of Joy care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Palace Of Joy with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER 6 AMBULATORY, OF WHICH 4 MAY BE NON-AMBULATORY AND 1 MAY BE BEDRIDDEN.BEDROOM #1 CLEARED FOR AMB, BEDROOM # 2, 3, 4 CLEARED FOR NON-AMB. BEDROOM # 4 CLEARED FOR 1 BEDRIDDEN CLIENT. HOSPICE WAIVER FOR 4,

How much does Palace Of Joy cost?

California's public licensing record does not include Palace Of Joy's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Palace Of Joy accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Palace Of Joy through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on May 20, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Palace Of Joy?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 19 state visits and 16 dated documents since 2021 for Palace Of Joy; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 20, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedMStaff are not meeting resident's toileting needs. Staff are not meeting resident's hygiene needs. Staff are not adhering to sanitation protocols.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 9:30 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with staff Keneshbek Minzhasharov and the staff contacted the Administrator via phone. LPA explained the reason for the visit. During course of the investigation, interviews and record review were made. At 9:35 AM, LPA requested resident and staff roster. At 9:40 AM, LPA requested copies of pertinent information which include, but not limited to Admission Agreement, Physician Report, Appraisal Needs and Services Plan, Centrally Stored Medication Destruction (CSMD) and etc., relevant to the investigation. At approximately 9:45 AM, LPA conducted a physical plant tour. Between 9:55 AM – 12:45 PM, LPA conducted an interview with the Administrator, a staff, and five (5) out of sxi (6) residents who were able to communicate. Continue on LIC 9099C Unsubstantiated— CDSS inspection report, May 20, 2025 · control 31-AS-20250516105015
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff does not ensure medications are properly stored. Staff does not ensure food is properly stored. Staff does not ensure expired/ or rotten food are disposed. Staff does not ensure hazardous chemicals are properly stored Staff does not ensure dangerous items are properly stored.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 9:00 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with staff Tynaibek Usupbaev and the staff contacted the Administrator via phone. LPA explained the reason for the visit. During course of the investigation, interviews and record review were made. At 9:10 AM, LPA requested client and staff roster. At 9:15 AM, LPA requested copies of pertinent information which include, but not limited to Staff Training, Dementia Program, Medication Policy and etc., relevant to the investigation. At approximately 9:25 AM, LPA conducted a physical plant tour. Between 9:40 AM – 1:45 PM, LPA conducted an interview with the Administrator, a staff, and five (5) out of five (5) residents. Continue on LIC 9099C Substantiated— CDSS inspection report, March 27, 2025 · control 31-AS-20250318150547

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not have the residents' medications locked. Facility staff did not speak English for emergency situations.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 10:00am, Licensing Program Analysts (LPAs) Angela Panushkina and Christopher Alemoh conducted a subsequent visit to this facility to deliver final findings. LPA met with Hranush Khachatryan, Staff #1 (S1) who granted access to the facility. Administrator was contacted and the reason for the visit was explained. Administrator informed LPA that she's unable to come in and designated S1 to sign the report. During the initial visit conducted on 05/05/23, interviews and record review were made. At 10:10am, LPA met with the Administrator and requested resident and staff roster. At approximately 10:15am, LPA conducted a physical plant tour, to ensure health and safety of the residents are protected and physical plant is in compliance with Title 22 Regulations. At 11:00am, LPA requested copies of pertinent information which include, but not limited to Physician’s report, Appraisal Needs and Services Plan, Resident Appraisal, etc., relevant to the investigation. Between 10:25am – 12:30pm, LP— CDSS inspection report, August 9, 2023 · control 31-AS-20230428164713
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not keep the facility free from mold
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Gary Tan conducted an unannounced initial complaint visit at this facility to investigate the above allegations. LPA met with Marine Grigoryan and explained the reason for the visit. LPA conducted physical plant tour at 9:32 AM, requested copies of facility documents relevant to the investigation at 9:46 AM and interviewed staff and residents between 10:00 AM to 12:30 PM. LPA also conducted record review between 12:30 PM to 1:30 PM. Regarding the allegation that the Staff do not keep the facility free from mold, it was alleged that the facility has molds. LPA's observation during physical plant tour at 9:32 AM revealed that the ceiling room #2 and kitchen's ceiling had leak and currently in disrepair. LPA also observed that there are black spots on the kitchen ceiling. Based on the information gathered during this visit, the allegation is deemed substantiated at this time. Citation issued. Appeal rights discussed and given. Exit interview conducted. Copy— CDSS inspection report, May 24, 2023 · control 31-AS-20230519112325
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff did not have the Ombudsman poster posted. Facility staff did not have the facility license posted.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 10:00am, Licensing Program Analyst (LPA) Angela Panushkina conducted an unannounced complaint visit to this facility to investigate the above allegations. LPA met with Staff #1 who granted access to the facility. Administrator and Staff #2 arrived at 10:10am and LPA explained the purpose of the visit. Allegation: Facility staff did not have the Ombudsman poster posted. During the visit conducted by the credible witness on 04/10/23 the facility did not have an Ombudsman poster posted. To investigate this allegation, LPA conducted an interview with the Administrator at 11:20am. During the interview, Administrator confirmed that the facility had no Ombudsman poster available due to the poster being damaged and removed in the beginning of March 2023. Administrator also informed LPA that a new poster was requested and provided by the Ombudsman on 04/10/23. During today’s visit LPA observed the poster being posted by the facility entryway. Based on interview with the Administrator this al— CDSS inspection report, May 5, 2023 · control 31-AS-20230428164713
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not issue resident a refund.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 3/15/2023 Licensing Program Analyst (LPA) Melissa Spaeth arrived at the facility to conduct a 10-day unannounced complaint visit and explained the purpose of the visit. Upon arrival, LPA was greeted by caregivers and LPA was allowed entrance to the facility. At approximately 10:45 a.m., licensee Artur Yezagelyan arrived to the facility. Allegation: Staff did not issue resident a refund. At 10:45 until 10:55 am. LPA conducted a physical plant tour. LPA interviewed Licensee from 11:00 am until 11:30 am and interviewed R1's family member from 11:30 am until 11:50 am LPA reviewed resident's files at 11:50 am until 12:15 pm. LPA interviewed the resident (R1) from 12:20 pm until 12:35 pm. During LPA's interview of the Administrator, Marine Grigoryan, Administrator stated received a referral from an agency regarding resident (R1). R1 moved into the facility the evening of 10/25/2022 but on 10/26/2022 Substantiated— CDSS inspection report, March 15, 2023 · control 31-AS-20230308152917

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff refuse to refund preadmission fee to resident's authorized representative
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 2:45 p.m. on 11/09/2022, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with Administrator and disclosed the reason for the visit. Regarding the allegation above, it was alleged that Person #1 (P1) paid $500 for a potential resident’s pre-admission fee and did not receive a refund. LPA interviewed P1 at 8:23 a.m. on 11/09/2022. LPA interviewed the Administrator at approximately 3:00 p.m. on 11/09/2022. From interviews, P1 and their resident never entered the facility after finding out the resident was unfit for assisted living and needed a skilled nursing facility. P1 was not informed of the facility’s refund policy regarding pre-admission fees. Based on interviews, Based on observations, the allegation is deemed SUBSTANTIATED at this time. Deficiency is cited on LIC 9099-D. Exit interview conducted. Copy of report provided. Appeal rights discussed. Substantiated— CDSS inspection report, November 9, 2022 · control 31-AS-20221108084148

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 0
Type B citations
8
typical for this size: 0
Substantiated complaints
11
typical for this size: 0
Total complaints
9
typical for this size: 0
State visits on file
19
typical for this size: 6
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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