Summer House At Ladera Heights is a residential care home for the elderly (RCFE) in Los Angeles, Los Angeles County, California — state license #197608232, licensed for 4 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 25, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 15 times and filed 16 documents. The most recent is a facility evaluation report, dated February 25, 2026.
The state's published file for this home includes 5 documents with transcribed findings, dated December 16, 2021 to December 29, 2025. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (4). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 25, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 29, 2025Unsubstantiated
Allegation investigated: Staff yelled at the resident. Staff made inappropriate comments towards the resident.
On December 29, 2025, at 9:40 a.m., Licensing Program Analyst (LPA) Pamela Bunker conducted an initial visit to gather information regarding the above allegations. LPA met with Marilyn Nery, caregiver, and spoke to Mark Loo, Licensee/Administrator, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of the following: On December 29, 2025, the following documents were reviewed and/or obtained as part of the investigation: Personnel Report (dated 12/29/2025), Resident Roster (dated 12/29/2025), Admission Agreement (dated 10/28/2025) Identification and Emergency Information (dated 11/25/2025), Physician’s Report (dated 10/23/2025), Medical Assessment (dated 10/14/2025), Medication Administration Records (MARs) (dated 10/28/2025-12/29/2025), Appraisal & Needs and Services Plan (dated 10/28/2025), Functional Capability Assessment (dated 10/28/2025 ), Preplacement Appraisal Information (dated 10/14/2025), Personal Rights (dated 10/28/202the state’s words, verbatim · CDSS document, Dec 29, 2025 · control 11-AS-20251223101427
Sep 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 10, 2025Unsubstantiated
Allegation investigated: Licensee is restricting resident's vistations.
On 09/10/2025 At 8:15 AM, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to conduct a complaint investigation and deliver the findings for the alleged allegation. LPA Allen was met by Marilyn Nery-Support Staff. LPA Allen introduced herself and explained the purpose of the visit and was allowed entry into the facility. The investigation consisted of the following: At 8:30 AM LPA Allen requested and obtained copies of the following documents: Admission Agreement, Needs/Service plan, ID/Emergency Information, Physicians Report, and Pre-placement Appraisal Information for Resident 1 (R1), visitor sign in sheet from 7/3/2025-9/10/2025 and reviewed the Staff/Client Roster which needs to be updated as of 9/10/2025. Eden Hospice Care Inc. Notice of hospice patient dated 8/26/2025. LPA interviewed Staff 1-2 (S1-S2), attempted to interview Resident 1-2 (R1-R2), LPA interviewed Resident 3-4 (R3-R4), and Witness 1 (W1). Continued Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 10, 2025 · control 11-AS-20250902124215
Mar 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 20, 2024Unsubstantiated
Allegation investigated: Staff did not ensure that resident was able to return to the facility after hospitalization.
On 11/20/24, the department conducted an unannounced complaint visit to the facility listed above. The department met with Caregiver, Marilyn Nery, and the purpose of today's visit was explained. During today’s visit the department toured the facility, interviewed Staff S1-S3, interviewed Residents R1-R3, and received documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, Physician’s Report, Preplacement Appraisal Information, Identification and Emergency Information, and Los Angeles County Sheriff’s Report Information. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 20, 2024 · control 11-AS-20241114103411
Mar 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 7, 2023Unsubstantiated
Allegation investigated: Staff are not keeping medications in a safe and locked location. Staff are not keeping dangerous items in a safe and locked location.
Licensing Program Analyst (LPA) Pamela Bunker conducted an unannounced complaint visit on Tuesday, November 07, 2023. Upon arrival at the facility. LPA Bunker called the facility via telephone and conducted a Risk Assessment. Based on the assessment, the facility is cleared of COVID-19 infection. LPA Bunker met with staff Chris Gaytos and Mayet Neri. LPA spoke to Licensee Mark Loo via telephone. LPA Bunker explained the purpose of today's visit. The investigation consisted of the following: Interviews conducted with staff 1-3 (S1-S3), residents 1-3 (R1-R3), and witness 1 (W1) LPA Bunker was unable to interview resident 4 (R4), R4 was sleeping and is hard of hearing. LPA Bunker asked questions relevant to the nature of the complaint. Staff Mayet and LPA Bunker toured the entire facility to observe and identify any signs of neglect, abuse, or other immediate health and safety threats. We did not observe any signs of neglect or abuse during today's visits. LPA Bunker reviewed residents' mthe state’s words, verbatim · CDSS document, Nov 7, 2023 · control 11-AS-20231102124719
Year-by-year trend
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Is Summer House At Ladera Heights licensed?
Yes — Summer House At Ladera Heights is a licensed residential care home for the elderly (RCFE) in Los Angeles (Los Angeles County): California license #197608232, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 4 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated February 25, 2026, appears in the inspection record on this page.
Can Summer House At Ladera Heights care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Summer House At Ladera Heights with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSEE PREFERS TO SERVE CLIENTS AGES 60 AND ABOVE. FACILITY IS APPROVED FOR FOUR (4) NON-AMBULATORY CLIENTS. ONE (1) BEDRIDDEN IN ROOM# 2 ONLY. HOSPICE WAIVER FOR TWO(2) APPROVED. FACILITY SERVES RESIDENTS WITH DEMENTIA.
How much does Summer House At Ladera Heights cost?
California's public licensing record does not include Summer House At Ladera Heights's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Summer House At Ladera Heights accept Medi-Cal or the Assisted Living Waiver?
Summer House At Ladera Heights is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 4 beds occupied (100%) when the state visited on December 29, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Summer House At Ladera Heights?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 16 dated documents since 2021 for Summer House At Ladera Heights; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 29, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(323) 792-4105Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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