Sunrise Of Westlake Village is a residential care home for the elderly (RCFE) in Westlake Village, Los Angeles County, California — state license #197605820, licensed for 124 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 11, 2025 — published below in full, verbatim and unscored.

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Sunrise Of Westlake Village

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Residential care home for the elderly (RCFE) · Large community, 124 residents · Westlake Village, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #197605820, held since 2004 · read from the California state record on August 2, 2026 ·See on State Site →
3101 Townsgate Rd · Westlake Village, Los Angeles County
Phone
(805) 557-1100
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 124 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 30 residents
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
124 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN ON 1ST & 2ND FLOOR ONLY. APPROVED DELAYED EGRESS FOR 3RD FLOOR. HOSPICE WAIVER FOR 30 RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 7 times and filed 7 documents. The most recent is a facility evaluation report, dated October 11, 2025.

Most recent state visit
October 11, 2025
Occupancy at the April 14, 2025 visit
91 of 124 beds

The state's published file for this home includes 3 documents with transcribed findings, dated August 23, 2021 to April 14, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 4 of 7 documentsFull record on the state’s site →
20252 state visits · 2 documents
Oct 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 14, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure resident was provided fluids resulting in hospitalization. Staff did not provide medical attention in a timely manner. Staff did not meet the needs of resident in care. Staff forced resident to shower.

Licensing Program Analyst (LPA) Zabel Chochian conducted an unannounced subsequent complaint visit to this facility today. LPA met with Executive Director (ED) Edith Kennedy and explained the reason for the visit. On 09/06/2024, the Department received the above listed allegations. On 09/12/2024, Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced complaint visit to investigate the allegations listed above. LPA Balisi met with Edith Kennedy and allegations were discussed. At approximately (approx.) 12:30 p.m., LPA Balisi conducted a physical plant tour, interviewed eight (8) staff and reviewed and obtained copies of pertinent documentation relevant to the investigation. Reporting party was contacted on 09/12/2024; 04/04/2025; 04/09/2025 several times and no response was received. On 4/9/2025, Licensing Program Analyst (LPA) Zabel Chochian conducted subsequent complaint visit. LPA met with and discussed the allegations with the ED; reviewed and obtained copies of additthe state’s words, verbatim · CDSS document, Apr 14, 2025 · control 29-AS-20240906124716
20241 state visit · 1 document
Sep 12, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 13, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations0typical 1
Substantiated complaints1typical 2
Total complaints3typical 7
State visits on file7typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2004.
Year-by-year trend
YearVisitsDocumentsSubstantiated20252202024110202311020222212021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $5,000–$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2022 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (805) 557-1100

Is Sunrise Of Westlake Village licensed?

Yes — Sunrise Of Westlake Village is a licensed residential care home for the elderly (RCFE) in Westlake Village (Los Angeles County): California license #197605820, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 124 residents. State records list 7 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 11, 2025, appears in the inspection record on this page.

Can Sunrise Of Westlake Village care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sunrise Of Westlake Village with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record124 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN ON 1ST & 2ND FLOOR ONLY. APPROVED DELAYED EGRESS FOR 3RD FLOOR. HOSPICE WAIVER FOR 30 RESIDENTS.

How much does Sunrise Of Westlake Village cost?

California's public licensing record does not include Sunrise Of Westlake Village's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sunrise Of Westlake Village accept Medi-Cal or the Assisted Living Waiver?

Sunrise Of Westlake Village is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

91 of 124 beds occupied (73%) when the state visited on April 14, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sunrise Of Westlake Village?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2021 for Sunrise Of Westlake Village; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 14, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure resident was provided fluids resulting in hospitalization. Staff did not provide medical attention in a timely manner. Staff did not meet the needs of resident in care. Staff forced resident to shower.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Zabel Chochian conducted an unannounced subsequent complaint visit to this facility today. LPA met with Executive Director (ED) Edith Kennedy and explained the reason for the visit. On 09/06/2024, the Department received the above listed allegations. On 09/12/2024, Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced complaint visit to investigate the allegations listed above. LPA Balisi met with Edith Kennedy and allegations were discussed. At approximately (approx.) 12:30 p.m., LPA Balisi conducted a physical plant tour, interviewed eight (8) staff and reviewed and obtained copies of pertinent documentation relevant to the investigation. Reporting party was contacted on 09/12/2024; 04/04/2025; 04/09/2025 several times and no response was received. On 4/9/2025, Licensing Program Analyst (LPA) Zabel Chochian conducted subsequent complaint visit. LPA met with and discussed the allegations with the ED; reviewed and obtained copies of addit— CDSS inspection report, April 14, 2025 · control 29-AS-20240906124716

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are restraining resident in care
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Ashley Smith arrived unannounced to conduct an initial 10-day visit. The LPA met with Executive Director Zak Howell and explained the reason for the visit. During today’s visit, the LPA conducted a tour at 11:40 a.m., interviewed staff at 9:52 a.m., 10:05 a.m., 10:22 a.m., and 10:45 a.m., and interviewed a hospice nurse at 11:01 a.m. In addition, the LPA conducted a file review and collected documents. Regarding the allegation, it was alleged that on several occasions, staff have restrained Resident #1 (R1). It was alleged that staff have placed R1 in bed facing the wall, pulled R1’s pants to their ankles, and placed a pillow in between R1’s knees. There was a concern that with these measures in place, R1 is rendered immobile and cannot reposition on their own. Substantiated— CDSS inspection report, June 28, 2022 · control 29-AS-20220621092445

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not providing a comfortable enviornment for residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Ashley Smith arrived unannounced for an initial complaint visit. The LPA met with Executive Director Zak Howell and explained the reason for the visit. During today’s visit, the LPA toured the surrounding perimeters at 9:35 a.m., interviewed staff at 9:57 a.m., 10:00 a.m., 10:05 a.m., 11:04 a.m., and interviewed eleven residents between 9:45 a.m. – 11:45 a.m. Regarding the allegation, it is alleged that residents are smoking on their balconies and on the outside patio, which is causing secondhand smoke to get into the facility. Interviews conducted with the Executive Director confirmed that the facility recently created a secondary designated smoking area for residents that are unable to leave the facility unassisted. The secondary smoking area is located outside of the facility ‘Lounge’ area, yet upon observation, the LPA observed that it is twenty feet away from any entrances to the facility. The LPA also observed the original smoking area, which is fu— CDSS inspection report, August 23, 2021 · control 29-AS-20210817151106

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
7
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(805) 557-1100
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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