Veterans Home Of California-fresno is a residential care home for the elderly (RCFE) in Fresno, Fresno County, California — state license #107206701, licensed for 186 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 28, 2026 — published below in full, verbatim and unscored.

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Veterans Home Of California-fresno

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Residential care home for the elderly (RCFE) · Large community, 186 residents · Fresno, CA · Fresno County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #107206701, held since 2013 · read from the California state record on August 2, 2026 ·See on State Site →
2811 W. California Avenue · Fresno, Fresno County
Phone
(559) 493-4400
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careNot on file — ask the home
Hospice careApproved for 30 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
RCFE BLDGS. 2,3,4,6. ALL NON-AMBULATORY. DOUBLE OCCUPANCY ROOM 229,244,329,344,429,444. HOSPICE WAIVER FOR THIRTY (30).State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 19 times and filed 17 documents. The most recent — a complaint investigation report on April 28, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
April 28, 2026
Occupancy at the January 25, 2024 visit
126 of 186 beds

The state's published file for this home includes 6 documents with transcribed findings, dated April 6, 2022 to April 28, 2026. 6 of the 6 carry the state's recorded outcome word: “Unfounded” (2), “Unsubstantiated” (4). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 17 documentsFull record on the state’s site →
20262 state visits · 2 documents
Apr 28, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not seek medical attention for a resident in care.

On April 28, 2026, Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver the findings for the allegations listed above. LPA met with Manager I Thai Nguyen. Regarding the allegation: Staff did not seek medical attention for a resident in care. LPA conducted multiple interviews. LPA was informed R1 was seen in the clinic and sent for x-rays and an ultrasound. Interviewees did not state there was concern for R1's care or treatment. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted and a copy of this report LIC9099 was provided to Manager I Thai Nguyen. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 28, 2026 · control 24-AS-20260106171638
Jan 8, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Oct 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Oct 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 25, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not provide a safe environment for a resident Facility is retaining a resident requiring a higher level of care

On 01/25/2024, Licensing Program Analyst (LPA) Walton arrived unannounced to commence a complaint investigation. LPA introduced self, stated the purpose of the visit and requested to meet with the Adminitrator. LPA met with Administrator, Scott Richards and Supervising Registered Nurse Priscilla Medina. During today's visit, LPA reviewed records and conducted interviews and found that the facility has increased monitoring for R1 and are in the process of accessing R1 for a higher level of care. Based on interviews and record review, the allegations: Facility does not provide a safe environment for a resident and Facility is retaining a resident requiring a higher level of care are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to Administrator, Scott Richards, whose sigthe state’s words, verbatim · CDSS document, Jan 25, 2024 · control 24-AS-20240122185814
20232 state visits · 2 documents
Dec 8, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff did not notify authorized representative of incident

On 12/8/2023, Licensing Program Analyst (LPA) Walton arrived unannounced to conduct a complaint investigation. LPA introduced self and requested to meet the Administrator. LPA met with and disclosed the purpose of the visit to Administrator, Scott Richards and Supervising Registered Nurse Priscilla Medina. During the course of the investigation, LPA conducted interviews. Based on interviews conducted, the allegation: Facility staff did not notify authorized representative of incident is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to Administrator, Scott Richards, whose signature on this form confirms receipt of this document. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 8, 2023 · control 24-AS-20231129110044
Sep 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints6typical 7
State visits on file19typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2013.
Year-by-year trend
YearVisitsDocumentsSubstantiated202622020251102024330202333020225702021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Fresno County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Veterans Home Of California-fresno licensed?

Yes — Veterans Home Of California-fresno is a licensed residential care home for the elderly (RCFE) in Fresno (Fresno County): California license #107206701, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 186 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated April 28, 2026, was marked “Unsubstantiated” by the state.

Can Veterans Home Of California-fresno care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Veterans Home Of California-fresno with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordRCFE BLDGS. 2,3,4,6. ALL NON-AMBULATORY. DOUBLE OCCUPANCY ROOM 229,244,329,344,429,444. HOSPICE WAIVER FOR THIRTY (30).

How much does Veterans Home Of California-fresno cost?

California's public licensing record does not include Veterans Home Of California-fresno's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Fresno County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Veterans Home Of California-fresno accept Medi-Cal or the Assisted Living Waiver?

Veterans Home Of California-fresno is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

126 of 186 beds occupied (68%) when the state visited on January 25, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Veterans Home Of California-fresno?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 19 state visits and 17 dated documents since 2021 for Veterans Home Of California-fresno; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 28, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not seek medical attention for a resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On April 28, 2026, Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver the findings for the allegations listed above. LPA met with Manager I Thai Nguyen. Regarding the allegation: Staff did not seek medical attention for a resident in care. LPA conducted multiple interviews. LPA was informed R1 was seen in the clinic and sent for x-rays and an ultrasound. Interviewees did not state there was concern for R1's care or treatment. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted and a copy of this report LIC9099 was provided to Manager I Thai Nguyen. UnsubstantiatedCDSS inspection report, April 28, 2026 · control 24-AS-20260106171638

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not provide a safe environment for a resident Facility is retaining a resident requiring a higher level of care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/25/2024, Licensing Program Analyst (LPA) Walton arrived unannounced to commence a complaint investigation. LPA introduced self, stated the purpose of the visit and requested to meet with the Adminitrator. LPA met with Administrator, Scott Richards and Supervising Registered Nurse Priscilla Medina. During today's visit, LPA reviewed records and conducted interviews and found that the facility has increased monitoring for R1 and are in the process of accessing R1 for a higher level of care. Based on interviews and record review, the allegations: Facility does not provide a safe environment for a resident and Facility is retaining a resident requiring a higher level of care are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to Administrator, Scott Richards, whose sigCDSS inspection report, January 25, 2024 · control 24-AS-20240122185814

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not notify authorized representative of incident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/8/2023, Licensing Program Analyst (LPA) Walton arrived unannounced to conduct a complaint investigation. LPA introduced self and requested to meet the Administrator. LPA met with and disclosed the purpose of the visit to Administrator, Scott Richards and Supervising Registered Nurse Priscilla Medina. During the course of the investigation, LPA conducted interviews. Based on interviews conducted, the allegation: Facility staff did not notify authorized representative of incident is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to Administrator, Scott Richards, whose signature on this form confirms receipt of this document. UnsubstantiatedCDSS inspection report, December 8, 2023 · control 24-AS-20231129110044
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff left resident in feces for an extended period resulting in hospitalization
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 06/09/2023, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. LPA met with Standards Compliance Coordinator, Cheryl Cardoza and Administrator, Scott Richards. During today's visit LPA conducted staff interviews. Based on record review, the allegation: Staff left resident in feces for an extended period resulting in hospitalization is UNSUBSTANTIATED. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued. Exit interview conducted and a copy of the report was discussed and provided to Administrator, Scott Richards, whose signature on this form confirms receipt of this document. UnsubstantiatedCDSS inspection report, June 9, 2023 · control 24-AS-20230222155337

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
6
typical for this size: 7
State visits on file
19
typical for this size: 19
See the full inspection record on the state's site →

Who runs Veterans Home Of California-fresno?

From the CDSS ownership record, checked August 9, 2026.

Licensed to California Department Of Veterans Affairs, who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(559) 493-4400
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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