Illustration — no photo of this home on file yet
- Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
- Estimated starting rate$5,550 a monthCovelight estimate · likely $4,550–$6,850
- Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
- Room at the last state visit4 of 6 beds occupiedMarch 26, 2025 · not a current opening
- Ways to payAsk the homeMedi-Cal ALW participation not on file
- Last state visitAugust 5, 2026CDSS inspection record
The Stuart House is a small care home in Richmond — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2013. Dementia care and bedridden care are not on file.
Built from CDSS public records · September 27, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about The Stuart House
Is The Stuart House licensed?
The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
How many residents is The Stuart House licensed for?
6 residents — a small home, per CDSS records as of September 27, 2026.
Has The Stuart House been cited?
0 Type A and 3 Type B citations since 2013, per CDSS records as of September 27, 2026. Those records count 14 state visits over the same years.
Is The Stuart House still open?
This license was on the CDSS roster as of September 28, 2026.
What does The Stuart House cost?
$5,550 a month to start is a Covelight estimate, likely $4,550–$6,850. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 18 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 33 other homes of a similar licensed size across Contra Costa County that publish a starting rate, the middle half runs $3,500 to $5,825 a month, and the middle figure is $4,500 (n = 33 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does The Stuart House take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Pamela Green, per CDSS records as of September 27, 2026.
Is there a hospital nearby?
Kaiser Foundation Hospital - Richmond Campus is 2.9 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can The Stuart House keep a resident on hospice?
Hospice care is approved on this license, per CDSS records as of September 27, 2026.
The Stuart House license and inspection record
- Name on the license: “STUART HOUSE, THE”, per the CDSS roster as of May 25, 2025.
- License #79200302. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
- Licensed to Pamela Green, per CDSS records as of September 27, 2026.
- First licensed in 2013, per CDSS records as of September 27, 2026.
- 14 state inspection visits since 2013, per CDSS records as of September 27, 2026.
- 0 Type A and 3 Type B citations on file since 2013, per CDSS records as of September 27, 2026. The same records count 14 state visits in that period.
- 5 complaints and 3 substantiated allegations on file since 2013, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
- The most recent state visit on file is August 5, 2026, per CDSS records as of September 27, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved · covers up to 6 residents
- Dementia / memory careNot on file · ask the home
- Hospice careApproved by the state
- BedriddenNot on file · ask the home
State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER WITH TOTAL CARE FOR 3.
935 - ELDERLY
CDSS record, verbatim · September 27, 2026
As needs change
- Staying through hospice
Hospice waiver on file — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 27, 2026
4 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
- If memory loss develops
Dementia-care designation not on file
Ask: “If memory loss develops, what would change — and when would a move be needed?”
Care & day-to-day support
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Incontinence care
Reported on aplaceformom.com · seen September 9, 2026.
What it costs here
Covelight estimate
$5,550a month to start
Likely $4,550–$6,850
From 18 nearby homes that publish rates · this home’s rate is not on file
Likely monthly total
$5,550a month
Likely $4,550–$7,000
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$5,550likely $4,550–$6,850
Covelight’s estimate starts from the rates 18 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $4,550–$7,000
- $5,550
- First monthWith a one-time move-in fee · likely $5,300–$10,050
- $7,550
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 18 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
18 homes like this within 15 miles publish starting rates mostly between $4,200–$7,000.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 18 nearby homes behind this estimate
- Tara Hills Care HomePinole · 2.1 mi · Small home$7,000Listed on A Place for Mom · seen September 9, 2026
- Haven House of San RafaelSan Rafael · 10 mi · Small home$7,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Daniel Rest HomeSan Rafael · 11 mi · Small home$5,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Villa Marin Ambulatory Care UnitSan Rafael · 12 mi · Mid-size home$15,000Listed on A Place for Mom · seen September 9, 2026
- Golden Home Extended CareSan Rafael · 12 mi · Mid-size home$7,000Listed on Seniorly · seen September 9, 2026
- Marin TerraceMill Valley · 12 mi · Mid-size home$6,500Listed on Seniorly · seen September 9, 2026
- Shalom HouseSan Rafael · 12 mi · Small home$5,500Listed on Seniorly · seen September 9, 2026
- Bello Gardens Assisted LivingSan Anselmo · 12 mi · Mid-size home$4,800Listed on Seniorly · memory care private room · seen September 9, 2026. We don’t have this home’s dementia-care disclosure. California requires a home that advertises dementia care to describe that care in writing when you ask.
- Lakeshore Residential CareOakland · 13 mi · Mid-size home$3,500Listed on A Place for Mom · seen September 9, 2026
- Bel Marin GardensNovato · 13 mi · Small home$7,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Lafayette GardensLafayette · 13 mi · Small home$5,600Listed on Seniorly · seen September 9, 2026
- Caring Angels Care HomeLafayette · 13 mi · Small home$4,000Listed on Seniorly · seen September 9, 2026
- Kimochi HomeSan Francisco · 14 mi · Mid-size home$4,335Listed on Seniorly · assisted living · seen September 9, 2026
- Dimond CareOakland · 14 mi · Mid-size home$6,000Listed on AssistedLiving.com · seen September 9, 2026
- Maureen HousePleasant Hill · 14 mi · Small home$7,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- C&F Senior Care Home American CanyonAmerican Canyon · 14 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Autumn GlowSan Francisco · 15 mi · Mid-size home$4,000Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
- J & C Care CenterOakland · 15 mi · Mid-size home$4,000Listed on A Place for Mom · seen September 9, 2026
Where it is
- 3067 Belfast Way, Richmond, CA 94806Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2021, the state has filed 14 documents for this home, and its records count 14 visits since 2013. The most recent is a facility evaluation report, dated August 5, 2026.
- On file since
- 2021
- State visits
- 14
- Most recent visit
- August 5, 2026
- Occupied · March 26, 2025 visit
- 4 of 6 bedsa count on that day, not an opening
We hold 5 complaint reports the state published for this home, dated March 16, 2023 to March 26, 2025. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 5 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations0typical 0
- Type B citations3typical 0
- Substantiated allegations3typical 0
- Total complaints5typical 0
“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2013.
Year by year
The last 36 months — 6 of 14 documents
Aug 5, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 08/05/2026 at 2:25PM, Licensing Program Analyst (LPA) Carol Fowler conducted an unannounced 1-Year Required inspection. LPA met with Pamela Green, Administrator and explained the purpose of the visit. The facility’s fire clearance was approved for six (6) non-ambulatory residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area, garage and backyard. The facility consists of four (4) total bedrooms which one (1) bedroom is occupied by staff, and two (2) bathrooms. No bodies of water observed. A comfortable temperature is maintained at 68 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 111.8 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 09/24/2025. First aid kit was observed to be complete. Continued on LIC809. Continued from LIC809. Three (3) residents' file were reviewed and are complete. LPA was informed by Administrator that there are no staff files available for review. LPA observed the following deficiencies: At 03:15pm, LPA observed unlocked pre-poured medication in the family room. At 03:25pm, LPA observed a drawer with tools such as screwdrivers, pliers, and 2 unlocked knives in another drawer located in the kitchen. At 3:40pm, LPA observed shovel, water hose, boxes, paint cans located on the side yard. LPA requested the following documents to be submitted to CCLD by 08/14/2026. Resident Roster LIC 308 Designation of Administrative Responsibility LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of appeal rights and this report provided.the state’s words, verbatim · CDSS document, Aug 5, 2026
The state marks this report as 6 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.
Jul 16, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 07/16/2025 at 12:35PM, Licensing Program Analyst (LPA) Carol Fowler conducted an unannounced 1-Year Required inspection. LPA met with Pamela Green, Administrator and explained the purpose of the visit. The facility’s fire clearance was approved for six (6) non-ambulatory residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area, garage and backyard. The facility consists of four (4) total bedrooms which one (1) bedroom is occupied by staff, and two (2) bathrooms. No bodies of water observed. A comfortable temperature is maintained at 68 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 119.0 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 09/26/2024. First aid kit was observed to be complete. Continued on LIC809. Continued from LIC809. Three (3) residents' file were reviewed and are incomplete. LPA was informed by Administrator that there are no staff files available for review. LPA observed the following deficiencies: At 12:53pm, LPA observed unlocked laundry room door with chemicals such as awesome cleaner with bleach, laundry detergent and Lysol sanitizer. At 1:05pm, LPA observed unlocked pre poured medication sitting in the family room on a TV tray. At 1:10pm, LPA observed scissors, knives and tools such as screw drivers, box cutter. At 1:20pm, LPA observed during record review residents files incomplete. At 2:15pm, LPA was informed by Administrator that the facility dose not have staff files. At 2:47pm, LPA was informed by Administrator that the facility dose not have staff training's. At 3:22pm, LPA was informed by Administrator has not conducted a disaster drill in a while and has no record of drills conducted. LPA requested the following documents to be submitted to CCLD by 07/31/2025. Resident Roster LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of appeal rights and this report provided.the state’s words, verbatim · CDSS document, Jul 16, 2025
The state marks this report as 7 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.
Mar 26, 2025Complaint investigation reportSubstantiated
Allegation investigated: Facility staff did not provide care for resident personal accommodations.
On 03/26/25 around 08:30 AM L. Holmes, Licensing Program Analyst (LPA), arrived unannounced to deliver the findings for the above allegations. LPA met with Pamela Green, Administrator and explained the purpose of the visit. LPA toured the facility, interviewed Staff (S1, S2, S3) and Residents (R1, R2, R3, R4, R5). LPA requested the facility’s Resident Roster, Personnel Report (LIC500) and the following for Residents (R1, R2, R3, R4, R5): current Physician's Report, ID/Emergency Contact information, Resident Appraisal, House Rules and Unusual Incident Reports (UIRs) from 10/2024 to 12/2024. Allegation: Facility staff did not provide care for resident personal accommodations. R1 stated that the bulb was missing from the lamp in his/her room and R1 was trying to reach for the lamp in the dark. R1 stated that he/she was fearful. LPA toured the facility and noted that the light switches in the resident’s rooms were secured by clear locked boxes, and room number (1) bedside lamp was not plugged into the wall. Continued on LIC9099C... Substantiated ...continued from LIC9099. Based on LPA’s observations, interviews and records reviewed, the preponderance of evidence standard has been met; therefore, the above allegation is SUBSTANTIATED. Deficiency is cited from Title 22 California Code of Regulations and listed on LIC9099D. Failure to submit proof of correction by plan of correction due date, and any repeat violations within a 12-month period may result in civil penalties. Exit interview conducted, appeal rights and a copy of this report provided to Pamela ADM. ...continued fron LIC9099A Facility staff slapped resident. R1 reported to W1 that S1 slapped him/her on the right side of the face. LPA interviewed R1 and R1 stated that he/she had been slapped by his/her sister many years ago. R1 stated that he/she was never hit by S1 or S2. On 03/18/25, LPA received a call from W1 stating that R1 wanted to retract his/her statement and that R1 was confused. R1 is diagnosed with Dementia. Facility staff yelled at resident. S1 and S2 stated that they do not yell at the residents. S3 stated that R3 and R1 yells sometimes. S3 will ask R1 to wait a few seconds. LPA asked R1 if S1 or S2 had yelled at him/her, R1 stated, “No, they are sensible people.” When asked again, S1 stated that he/she could not pinpoint that. Facility staff do not allow resident to use personal possessions without permission. LPA toured the facility, and all residents’ personal items, clothing, and shoes were unlocked and accessible to staff and residents. R1 stated that anything helpful disappears. R2 stated that S1 keeps the house clean. R3 stated that he/she doesn't have anything to bother and R5 stated he/she loves to read and that’s not a problem. W2 stated that S1 Based on LPA’s observations, interviews and records reviewed, the preponderance of evidence standard has not been met; therefore, the above allegations are UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Mar 26, 2025 · control 15-AS-20241212151031
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87307(a)(3)(B) · Plan of correction due date: Mar 28, 2025
(a) Living accommodations...shall apply: (3)...necessary for personal care and maintenance…the licensee shall assure provision of: (B) Bedroom...for each resident, a chair, night stand, a lamp, or lights sufficient for reading... -This requirement is not met as evidenced by: Based on observations and interviews, the licensee did not comply with the section cited above by not having the lamp plugged in which poses/posed a potential health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Mar 26, 2025
Plan of correction: Administrator/Licensee agreed to review the regulation and made the correction during the visit on 12/16/24.
Mar 26, 2025Facility evaluation reportReport on file
Type of visit: Case Management - Other
On 03/26/25 around 09:00 AM L. Holmes, Licensing Program Analyst (LPA), arrived unannounced to deliver the findings for complaint 15-AS-20241212151031 received 12/12/24, and conducted a case management because of the interviews obtained. LPA met with Pamela Green, Administrator and explained the purpose of the visit. R1 stated that there’s no flexibility, he/she goes to bed from 05:30 - 6:00 PM. R5 stated that the staff comes to get the residents when it's time for bed; a little later would be nice about 7:30 PM. S2 stated, “The staff have to start early to begin getting the residents ready for bed about 05:30 PM; since it’s several of them (residents), they (staff) have to start early.” R1 and W2 stated that there could be more activities. Although a complaint was not generated, interviews revealed concerns. LPA provided educational literature to the ADM for the following regulations to be assured the facility is in compliance. - 87468.1 Personal Rights of Residents in All Facilities - 87219 Planned Activities - 87507 Admission Agreements No citation issued, exit interview conducted, and a copy of this report provided to Pamela Green, ADM.the state’s words, verbatim · CDSS document, Mar 26, 2025
Aug 1, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 08/01/2024 at 1:00PM, Licensing Program Analyst (LPA) Carol Fowler conducted an unannounced 1-Year Required inspection. LPA met with Pamela Green, Administrator and explained the purpose of the visit. The Administrator currently holds a certificate (#6024026740) that expires on 02/10/2025. The facility’s fire clearance was approved for six (6) non-ambulatory residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area, garage and backyard. The facility consists of four (4) total bedrooms which one (1) bedroom is occupied by staff, and two (2) bathrooms. No bodies of water observed. A comfortable temperature is maintained at 69 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 112.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 09/18/2023. First aid kit was observed to be complete. Continued on LIC809. Continued from LIC809. LPA reviewed three (3) staff files all are incomplete. Three (3) residents' file were reviewed and all were complete. LPA observed the following deficiencies: At 2:30pm, LPA observed during record review all three (3) staff files are incomplete. LPA requested the following documents to be submitted to CCLD by 08/08/2024. Resident Roster LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of appeal rights and this report provided.the state’s words, verbatim · CDSS document, Aug 1, 2024
Mar 19, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Facility staff failed to timely seek medical attention to address resident's change in condition. Facility staff hit resident with a back-scratcher.
On 3/19/2024 at 1:30pm, Licensing Program Analyst (LPA), Carol Fowler arrived unannounced to open and deliver complaint findings for the allegations above. LPA met with Pamela Green and explained the reason for the visit. During the course of the investigation, the Department conducted interviews with the reporting party, S1 & S2, LPA obtained and reviewed records. Allegation: Facility staff failed to timely seek medical attention to address resident's change in condition. Investigation Finding: un-substantiated Responsible Party (RP) reported R1 didn't received medical attention in a timely manor. LPA conducted a record review and R1 had a medical assessment on 11/8/2023 before R1 moved into the facility. LPA also reviewed R1 hospice care binder and R1 was placed on hospice care on February 14, 2024 R1 had a hospice nurse visit R1 at the facility 5 days a week. Therefore the this allegation is un-substantiated. Continued on LIC9099C. Unsubstantiated Continued from LIC 9099 Allegation: Facility staff hit resident with a back scratcher. Investigation Finding: un-substantiated Responsible Party (RP) reported R1 told RP that R1 was getting hit on R1 legs with a back scratcher. LPA conducted interviews with S1 and S1 stated that the back scratcher belongs to R1 roommate and was located on the dresser. S1 stated that S1 has never hit or knows of any staff that has hit R1 with the back scratcher. LPA interviewed S2, S2 stated that S2 has never hit R1 with a back scratcher. S2 stated that due to R1 diagnoses that R1 would curse at S2 and request S2 not to touch her. S2 stated that R1 would apologize to S2 at the end of the day. Therefore the this allegation is un-substantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations Facility staff failed to timely seek medical attention to address resident's change in condition and Facility staff hit resident with a back scratcher are unsubstantiated. No deficiencies observed during visit.the state’s words, verbatim · CDSS document, Mar 19, 2024 · control 15-AS-20240311150745
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Life here
Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.
The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
Other homes nearby
The nearest licensed homes in Contra Costa County, closest first. Every listed home appears on the same terms.
Green Pastures Residential Care Homes
Richmond · Small home · 0.1 mi away
$5,900 a month to start · Covelight estimate
Yvonne's Home Care Services
Richmond · Small home · 0.2 mi away
$5,450 a month to start · Covelight estimate
Assisted livingSupra Homes 2
Richmond · Small home · 0.5 mi away
$6,350 a month to start · Covelight estimate
Supra Homes
San Pablo · Small home · 1.4 mi away
$5,450 a month to start · Covelight estimate
Family Courtyard
Richmond · Large community · 1.5 mi away
$4,550 a month to start · Covelight estimate
Hailey's Care Home
El Sobrante · Small home · 1.7 mi away
$4,650 a month to start · Covelight estimate