Illustration — no photo of this home on file yet

Shercon Guest Homes

Small home·Licensed for 6·Garden Grove, California

Licensed since 2014Licence #306004676
(714) 815-9214From the state roster · September 13, 2026Plan a visit
  • Care approvals on fileWheelchair · HospiceState licensing record · September 13, 2026
  • Estimated starting rate$4,600 a monthCovelight estimate · likely $3,750–$5,650
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit6 of 6 beds occupiedFebruary 17, 2026 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitFebruary 17, 2026CDSS inspection record

Shercon Guest Homes is a small care home in Garden Grove — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2014. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Shercon Guest Homes

Is Shercon Guest Homes licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Shercon Guest Homes licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Shercon Guest Homes been cited?

1 Type A and 0 Type B citation since 2014, per CDSS records as of September 13, 2026. Those records count 9 state visits over the same years.

Is Shercon Guest Homes still open?

This license was on the CDSS roster as of September 28, 2026.

What does Shercon Guest Homes cost?

$4,600 a month to start is a Covelight estimate, likely $3,750–$5,650. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 188 other homes of a similar licensed size across Orange County that publish a starting rate, the middle half runs $4,500 to $6,000 a month, and the middle figure is $5,000 (n = 188 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Shercon Guest Homes take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Shercon Homes Corporation, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Kindred Hospital Westminster is 1.9 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Shercon Guest Homes keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 13, 2026.

Shercon Guest Homes license and inspection record

  • Name on the license: “SHERCON GUEST HOMES”, per the CDSS roster as of May 25, 2025.
  • License #306004676. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Shercon Homes Corporation, per CDSS records as of September 13, 2026.
  • First licensed in 2014, per CDSS records as of September 13, 2026.
  • 9 state inspection visits since 2014, per CDSS records as of September 13, 2026.
  • 1 Type A and 0 Type B citation on file since 2014, per CDSS records as of September 13, 2026. The same records count 9 state visits in that period.
  • 2 complaints and 1 substantiated allegation on file since 2014, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is February 17, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 4 residents
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
SIX NON-AMBULATORY; HOSPICE WAIVER FOR FOUR.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,600a month to start

Likely $3,750–$5,650

From 24 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,600a month

Likely $3,750–$5,850

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,600likely $3,750–$5,650

    Covelight’s estimate starts from the rates 24 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,750–$5,850
$4,600
First monthWith a one-time move-in fee · likely $4,400–$8,950
$6,600
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

24 homes like this within 5 miles publish starting rates mostly between $3,800–$5,500.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 13432 Galway Street, Garden Grove, CA 92844Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 8 documents for this home, and its records count 9 visits since 2014. The most recent is a facility evaluation report, dated February 17, 2026.

On file since
2021
State visits
9
Most recent visit
February 17, 2026
Occupied at that visit
6 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated June 27, 2025 to February 17, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations1typical 0
  • Type B citations0typical 0
  • Substantiated allegations1typical 0
  • Total complaints2typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2014.

Year by year
YearVisitsDocumentsSubstantiated20261212025330202411020221102021110

The last 36 months — 6 of 8 documents

The full record on the state’s site →
20261 state visit · 2 documents
Feb 17, 2026Complaint investigation reportSubstantiated

Allegation investigated: Facility staff not dispensing medications as prescribed

On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the facility and explained the reason for the visit. The Department received a complaint on 02/18/2025 and LPA Mendivil conducted the initial 10 day visit on 02/25/2025. LPA Mendivil obtained copies of admission agreements, physicians reports, hospice documentation, and staff training documentation. LPA Mendivil interviewed staff and residents. Regarding the allegation, facility staff not dispensing medication as prescribed, the investigation revealed the following: It was alleged that the facility is not dispensing medication as prescribed for Resident 1 (R1). R1 was admitted to the facility on or around November 2024. Per review of R1’s physician report R1 was diagnosed with major neurocognitive disorder due to Alzheimer’s and R1 was able to communicate needs and is able to follow directions. Substantiated During the visit on 02/25/2025 LPA Mendivil witnessed a conversation between Licensee/Administrator Connie Lumauig asking R1’s family about a medication that the Licensee was no longer giving R1. Per LPA’s observation R1's family denied stating that R1’s medication was discontinued. LPA Mendivil questioned Licensee regarding the discontinuation of medication and asked if a physician discontinued, Licensee stated “no” Therefore based on the preponderance of evidence through observations the allegation that the facility is not dispensing medication as prescribed is determined to be SUBSTANTIATED , meaning the complaint allegation as valid and that a violation has occurred. Based on above findings deficiencies are being cited per California Code of Regulations Title 22 Divison 6 chapter 8, An exit interview was conducted and a copy of this report was provided. Interviews with 3 out of 3 staff stated they follow all care plans and they are able to meet residents needs. Based on interviews with 2 out of 6 current residents stated their needs are being met. LPA Mendivil was unable to interview 4 residents are they were not oriented to time and space. LPA reviewed hospice records provided for R1's needed assistance with wound care, medication administration, bathing, and restroom assistance. Licensee stated they met all of R1's needs. Therefore based on the preponderance of evidence through interviews and records reviewed the allegation that facility staff not following resident's hospice plan is determined to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred. No deficiencies noted. An exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Feb 17, 2026 · control 22-AS-20250218161612

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a)(4) · Plan of correction due date: Feb 18, 2026

(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidence by staff discontinued R1's medication without physician's orders. This poses an immediate health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Feb 17, 2026

Plan of correction: Licensee to conduct inservice regarding reviewing physicians orders and provide proof to LPA by POC due date.

Feb 17, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Deficiencies

On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced case management visit inconjunction with complaint control # 22-AS-20250218161612. During the course of the visit LPA Mendivil requested to review Resident 1's (R1s) file. Licensee Connie Lumauig stated she could not find the file. Connie stated that R1 left the facility in 2025 and understands the regulation to retain records. The following is being cited per California Code of Regulations Title 22 Divison 6 chapter 8, An exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Feb 17, 2026

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87506(e) · Plan of correction due date: Mar 2, 2026

(e) Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination of service to the resident. This requirement was not met as evidence by Licensee could not produce R1's documents. R1 left facility in 2025. This poses a potential health and safety risks to persons in care.the state’s words, verbatim · CDSS document, Feb 17, 2026

Plan of correction: Licensee will audit all records and provide a list of all residents past and current for the last 3 years and provide proof of all records are retained by POC due date.

20253 state visits · 3 documents
Dec 30, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On December 30, 2025, Licensing Program Analyst (LPA) Eboni Bentley conducted an unannounced required 1-Year annual visit. LPA was greeted and granted entry after stating the purpose of the visit to Licensee/Administrator (LI) Consolacion Lumauig. The facility is licensed to operate for six (6) non-ambulatory residents and has a hospice waiver for four (4) residents. The facility is a single-story building located in a residential neighborhood. It consists of the following: six (6) resident bedrooms, two (2) resident bathrooms, one (1) staff bedroom, one (1) staff bathroom, two living room areas, dining area, kitchen, an outdoor covered seating area, and detached two car garage. LPA conducted a tour inside and outside of the physical plant with LI and requested copies of facility documents including: Resident Roster, Staff Roster, Staff Schedule, Resident Emergency Contact Forms, Physician’s Reports, Hospice/Home Health records, and Service Plans for residents. During the visit, LPA Bentley observed a comfortable temperature of 75 degrees F was maintained in the facility. The smoke detectors and carbon monoxide detectors were operable. The facility has one (1) fire extinguisher that was charged, mounted, and purchased on December 30, 2025. First aid kit is maintained and contains all the necessary elements. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, storage for each resident’s personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked at the time of visit. CONTINUE TO LIC809-C.... Based on observations, interviews and record reviews LPA observed Physician’s Report for R1, indicating resident is Bedridden and the facility does not have an approved fire clearance for Bedridden residents. A deficiency is being cited during this visit as per Title 22 Division 6 Chapter 8 of the California Code of Regulations. CIVIL PENALTY ASSESSED. Due to to time constraints, LPA will address the following during the continuation annual visit: · Fire clearance for Bedridden · Medication and MAR · Food Storage · Staff Records · Resident Records LPA informed LI that subsequent visit will be conducted and additional deficiencies may be cited. LI stated they understood. An exit interview was conducted with Licensee/Administrator (LI) Consolacion Lumauig and a copy of this report, LIC809-D, and LIC421 were provided at the end of the visit.the state’s words, verbatim · CDSS document, Dec 30, 2025
Jun 27, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff told Home Health nurse they do not need their help resulting in Home Care no longer assisting the resident

Licensing Program Analysts (LPAs) Hanna Gough and Andrea Mendivil made an unannounced visit for the purpose of investigating the mentioned above complaint allegation. LPAs met with Administrator (AD) Connie Lumauig and discussed the purpose of the investigation. The investigation into the allegation that staff told home health nurse they do not need their help resulting in home care no longer assisting the resident revealed the following: During investigation, LPA inspected the facility, interviewed staff, residents, witnesses and obtained documents from facility files. Record review revealed that Resident #1 (R1) had a home health plan of care from April 15, 2025 until June 13, 2025. LPA reviewed discharge paperwork for R1 dated May 27, 2025. At the time of discharge R1 had no pressure ulcers present but the care is being cancelled due to the AD refusing care for R1. During interviews it was revealed by witness #1 (W1) who is the medical power of attorney on the home health discharge paperwork, that they asked home health to stop coming to the facility due to the lack of cooperation from the nurses. Cont on LIC 9099-C Unsubstantiated W1 informed the AD that they had cancelled the services multiple times, but the home health agency kept coming. W1 instructed AD to inform the home health agency that they had cancelled the services for R1 due to the home health agency not contacting W1. W1 informed LPA that the AD did not cancel the services for the resident. LPA interviewed Home Health staff and they informed LPA that they were already going to discharged the resident in care due to the wound healing and lack of cooperation from the AD due to R1 having behaviors during the visits. Home health notes revealed that R1 had behaviors during 1 out of 7 visits. Home health staff notes dated April 18, 2025 stated that R1 was having behaviors and the home health nurse was unable to perform wound care and that the caregiver stated they will perform wound care once the resident is back to normal status. Home health notes dated April 21st and 24th, May 1st, 6th, 13th, and 20th, 2025 revealed that the resident had no behaviors and wound care was successfully given. LPA observed medical supplies for wound dressing in R1s bedroom closet. Based on information gathered during the investigation the Department is unable to ascertain if the above allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred: therefore, this allegation is deemed UNSUBSTANTIATED. An exit interview was conducted with AD Connie Lumauig and a copy of this report was left at the facility.the state’s words, verbatim · CDSS document, Jun 27, 2025 · control 22-AS-20250530082124
Feb 25, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Deficiencies

On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit in conjuction with complaint control #22-AS-20250218161612. LPA Mendivil observed AD grab unsecured medications for Resident #1 from the refrigerator. AD stated they have a lock box in the refrigerator, and could not provide a reason. During the course of the investigation Administrator Connie stated Staff 1 (S1) had not completed their background clearance and worked at the facility on 2/21/2025 Administrator stated S1 has not worked at the facility since 2/21/2025. Based on observations and interviews made during today's visit the following is being cited per Title 22. An exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Feb 25, 2025

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(2) · Plan of correction due date: Feb 26, 2025

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) This requirement was not met evidence by S1 not associated to the facility. This poses an immediate health and safety threat to persons in care.the state’s words, verbatim · CDSS document, Feb 25, 2025

Plan of correction: AD stated employee is not working and will not work until background check and association is completed.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87465(h)(2) · Plan of correction due date: Feb 26, 2025

(h) The following requirements shall apply to medications which are centrally stored: (2)Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement was not met as evidence by LPA observed AD remove unsecured medication from the refrigerator. This poses an immediate health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Feb 25, 2025

Plan of correction: Corrected during visit, AD placed medication in lockbox in the refridgerator.

20241 state visit · 1 document
Nov 14, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Lydia Martinez made an unannounced visit to the facility to conduct a Required - 1 year inspection. LPA identified herself and was granted entry into the facility by Licensee/Administrator (AD) Consolacion "Connie" Lumauig. Facility appears clean, safe and sanitary. Administrator (AD) Lumauig certificate expires on 08/08/2025. Six residents and 2 staff were present during today's visit. Four of the six residents are receiving Hospice care. LPA, along with AD Lumauig toured the physical plant. LPA observed the facility to be clean and in good repair. The home is maintained at a comfortable temperature. Resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Bathrooms were checked, toilets, faucets worked properly and showers are free of mold/mildew. Hot water temperature is within regulatory requirements. Bath towels, toiletries and personal hygiene supplies are adequately stocked. Common areas were clean and clear of hazards, doorways were free of obstructions. Kitchen is clean and organized. LPA noted repair is being done under the kitchen sink due to a water leak. Per AD repair should be completed in a couple days. Perishable and non-perishable food supply was checked and adequately stocked. LPA observed sharps and cleaning supplies are inaccessible to the residents. Facility is equipped with working smoke detectors and carbon monoxide detectors. Fire extinguisher was fully charged and mounted. No bodies of water were observed outside. Walkways around the home were clear of hazards. Backyard has a covered patio with furniture for Residents and visitors. Emergency/Fire Drills are conducted but not documented. LPA observed emergency supplies including food and water. LPA reviewed 6 resident files and 1 staff file. Medication was observed to be in a centrally stored location and medication reviewed appeared to have been dispensed accurately. Based on the observations made during today’s visit, no deficiency is being cited. This report was discussed with AD Lumauig and a copy of LIC809 and LIC9102 Advisory were sent to the email on file.the state’s words, verbatim · CDSS document, Nov 14, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.
Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?
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