Qcare Residential Facility II

Type of visit: Required - 1 Year

On 09/11/2026 at 8:30AM, Licensing Program Analyst (LPA) Andrew Christy arrived unannounced to conduct the 1-Year Annual Required inspection. LPA met with Administrator, Joaquin Cunanan, and explained the purpose of the visit. The facility is currently at max capacity with six (6) residents. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area, and backyard. All outdoor and indoor passageways are kept free of obstruction. No bodies of water were observed. A comfortable indoor temperature is maintained at 69.0 degrees Fahrenheit. The hot water temperature in the residents’ shared bathroom was measured at 106.6 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 05/14/2026. At 9:30AM, LPA reviewed five (5) resident files and five (5) staff files, all found to be complete. The emergency disaster plan was last reviewed 09/11/2026. Quarterly emergency drills were last conducted 06/15/2026. A review of resident medications and the Medication Administration Record (MAR) found no outstanding errors. No deficiencies cited during visit. Exit interview conducted and a copy of this report was provided to the administrator.the state’s words, verbatim · CDSS document, Sep 11, 2026

Type of visit: Case Management - Other

On 01/22/2026 at 12:10 PM, Licensing Program Analysts (LPAs) P.Manalo and A. Christy arrived unannounced to conduct a Case Management inspection of Qcare Residential Facility II. LPAs met with staff, John Ventura, to ensure the facility is in compliance with applicable statues and regulations. Assistant Administrator, Gladys Cuevas Villa, came shortly after. During the visit, LPAs conducted interviews with residents and staff. Based on interviews with the residents, 4 of 6 residents stated that they are happy and like the food at the facility. Interviews with 2 of 2 staff members are comfortable with the living situation at the facility. 4 of 4 staff stated that there are no issues with receiving their paychecks on time and all stated that there is coverage when staff needs to go on break or on their days off. LPAs observed the California Minimum Wage and Industrial Welfare Commission Wage Orders poster but is not the updated year. LPAs are requesting for staff to send updated LIC500 by 01/23/2026. LPAs conducted a tour of the physical plant and observed the following deficiencies: At 12:30 PM, LPAs observed the hot water temperature measured at 127.6 degrees Fahrenheit. At 12:37 PM, LPAs observed unlock scissors, mallet, and multi-tool keychain. Continue to LIC809-C... Continue from LIC809.. At 12:45 PM, LPAs observed a bolt locking the side gate. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Therefore, the facility appears to be not in compliance. An exit interview was conducted and a copy of the report was provided.the state’s words, verbatim · CDSS document, Jan 22, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87309(a) · Plan of correction due date: Jan 23, 2026

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects...which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Based on observations, the licensee did not comply with the section cited above by having scissors, mallet, and multi-tool keychain unlocked which poses an immediate safety risk to persons in care.the state’s words, verbatim · CDSS document, Jan 22, 2026

Plan of correction: Deficiency cleared during the visit.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87705(f)(2) · Plan of correction due date: Jan 23, 2026

(f) ... (2) The licensee shall ensure that the fire clearance includes approval of locked exterior doors or perimeter fence gates and that facility staff on all shifts have access to, and know how to use, equipment needed to unlock exterior doors or perimeter fence gates. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in having a bolt locking the side gate latch in the backyard which poses an immediate health and safety to persons in care.the state’s words, verbatim · CDSS document, Jan 22, 2026

Plan of correction: Staff removed the bolt from the side gate. Staff will have an in-service training and send proof to CCLD by POC date.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87303(e)(2) · Plan of correction due date: Jan 23, 2026

(2)...Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above by having the hot water temperature measured at 127.6 degrees Fahrenehit which poses an immediate safety risk to persons in care.the state’s words, verbatim · CDSS document, Jan 22, 2026

Plan of correction: Staff agrees to have the water measured within range and send proof to CCLD by POC date.

Type of visit: POC

On 09/25/2025 at 11:15AM, Licensing Program Analysts (LPAs) Andrew Christy and Grace Luk arrived unannounced to conduct a Proof Of Correction (POC) visit. LPAs met with administrator Joaquin Cunanan and explained the purpose of the visit. The facility currently houses five (5) residents. The following deficiencies cited during the annual visit on 09/11/2025 were cleared during this visit: 87705(f)(2) - The locking latch on the front door was removed, and the child locks were not present on the side gates of the facility. 87465(h)(2) - There are no loose medications in the fridge, and all medications requiring refrigeration were in a locked box. 87303(a) - The shed in the backyard did not have protruding nails anymore. In addition, the broken screen doors have officially been fixed, junk and debris, including ladders, were properly stored or thrown away, and both back gates open with ease in case of emergency. The following deficiency cited during that same annual visit has a new POC due date: 1569.695(c) - An extension to 09/30/2025 was granted. The drill forms are created and the drills themselves will be ran before or on POC extension date. Exit interview conducted and a copy of this report, along with the POC letters, was provided to the administrator.the state’s words, verbatim · CDSS document, Sep 25, 2025

Type of visit: Required - 1 Year

On 09/11/2025 at 9:15AM, Licensing Program Analysts (LPAs) Andrew Christy and Grace Luk arrived unannounced to conduct the 1 year annual inspection. LPAs met with Caregivers Erasno Pana Jr. and Aiamaureen Gatia and explained the purpose of the visit. Administrator Joaquin Cunanan arrived at approximately 10:30AM. The facility currently houses 5 residents. LPAs toured facility with including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 118.5 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Sharps and chemicals were locked and inaccessible to residents. First aid kit was found to be complete. Smoke detectors and carbon monoxide detectors were found to be operational, and the last service date for the fire extinguishers is 05/08/2025. LPAs reviewed five residents files and six staff files. The emergency disaster plan was last reviewed 01/12/2025. Continued on 809C..... Continued from LIC809..... The following deficiencies were found during the annual inspection: At 11:00AM, during file review, administrator revealed that fire drills have not been conducted in the last two years. At 10:30AM, child locks were found on the side gate of the exits. As well, there is a security latch near the top of the front door. At 10:25AM, LPAs noticed the shed in the backyard to have protruding nails. As well, the screen door on one of the resident's doors to the back yard is falling apart. In addition, there were several ladders strewn in the backyard not in storage. One of the side gate exit door was difficult to open and does not open all the way. At 10:10AM, resident's medications were found unlocked in the fridge in the kitchen, including eye drops, insulin and Milk of Magnesia. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted and a copy of this report, along with the appeal rights, was provided to the administrator.the state’s words, verbatim · CDSS document, Sep 11, 2025

Type of visit: Required - 1 Year

On 09/10/2024 at 10:45 am, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an 1 year annual. LPA met with Caregiver, Ryan Mondez and explained the purpose of the visit. Administrator, Joaquin Cunanan and Floresblanca Cunanan arrived at approximately 11:20 am. The facility’s fire clearance was approved for 5 non-ambulatory and 1 Bedridden. LPA toured facility with including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 6 total bedrooms which all 6 bedrooms are occupied by the residents. All outdoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 119 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Sharps were locked and inaccessible to residents. LPA reviewed 6 residents files, and two staff files. Continued on LIC809C. The following deficiencies were observed during the visit: -At 11:10 am, LPA observed Medication are left inside residents’ rooms unlock -At 11:30 am, LPA observed Chemical underneath resident restroom and underneath kitchen sink -At 11:56 am, LPA observed the exit way inside the resident’s room are block -At 12:20pm, LPA observed resident shared bathroom drawer is broken -At 2pm, LPA conducted staff files reviewed training is incomplete -AT 2:30pm, LPA reviewed residents’ central medication list/PRN medication do not have a label on the medication -The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations. Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. A copy of this report and appeal rights provided.the state’s words, verbatim · CDSS document, Sep 10, 2024

The state marks this report as 6 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

Type of visit: Case Management - Other

While conducting an annual LPA K. Nguyen identify S1 was not associated on Guardian. Administrator showed LPA proof of S1 background clearance with the ID 4600392499. Administrator explained that he was working with Guardian staff to figure out this situation, and Guardian is aware of the association of S1. Require documents from Administrator: Proof of association before S1 start work. No deficiency cited. Exit interview and a copy of report is provided.the state’s words, verbatim · CDSS document, Sep 10, 2024