Qcare Residential Facility

Type of visit: Required - 1 Year

On at 11:15AM, Licensing Program Analyst (LPA) Andrew Christy arrived unannounced to conduct the 1-Year Annual Required inspection. LPA met with Administrator, Joaquin Cunanan, and explained the purpose of the visit. The facility currently houses three (3) residents with a max capacity of six (6) residents. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area, and backyard. All outdoor and indoor passageways are kept free of obstruction. No bodies of water were observed. A comfortable indoor temperature is maintained at 70.0 degrees Fahrenheit. The hot water temperature in the residents’ shared bathroom was measured at 118.6 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 05/14/2026. At 12:15PM, LPA reviewed three (3) resident files and four (4) staff files, all found to be complete. The emergency disaster plan was last reviewed 09/11/2026. Quarterly emergency drills were last conducted 06/15/2026. A review of resident medications and the Medication Administration Record (MAR) found no outstanding errors. No deficiencies cited during visit. Exit interview conducted and a copy of this report was provided to the administrator.the state’s words, verbatim · CDSS document, Sep 18, 2026

Type of visit: Case Management - Health Checks

On 08/03/2026 at 9:30AM, Licensing Program Analysts (LPA) J. Clancy-Czuleger arrived unannounced Health and Safety check due to the department receiving a priority 1 complaint. Residents in care appear to be safe. LPA was informed that S1 and S2 were working at the facility before a request a transfer of a criminal record clearance. Both S1 and S2 do not have files at the facility. The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.the state’s words, verbatim · CDSS document, Aug 3, 2026

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87355(e)(2) · Plan of correction due date: Aug 21, 2026

All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: Request a transfer of a criminal record clearance as specified in Section 87355(c) Based on observation, the licensee did not comply with the section cited above by having two staff who are not associated which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Aug 3, 2026

Plan of correction: The Administrator will submit a transfer request form with current I.D. to associate S1 and S2 to the facility by due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87412(a) · Plan of correction due date: Aug 7, 2026

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: Based on observation, the licensee did not comply with the section cited above by not having staff records for S1 and S2the state’s words, verbatim · CDSS document, Aug 3, 2026

Plan of correction: Licensee shall have S1 and S2, files completed and submit to licensing, copies of completed forms by POC date.

Type of visit: Case Management - Other

On 01/22/2026 at 9:25 AM, Licensing Program Analysts (LPAs) P.Manalo and A. Christy arrived unannounced to conduct a Case Management inspection of Qcare Residential Facility. LPAs met with staff, Ramiro Manalo, to ensure the facility is in compliance with applicable statues and regulations. LPAs spoke with Gladys Cuevas Villa who gave verbal authorization on the phone for staff to sign the report. Administrator/ Licensee was not available during today’s visit. During the visit, LPAs conducted interviews with residents and staff. Based on interviews with the residents, 3 of 4 residents stated that they are happy and like the food at the facility. Interviews with 3 of 3 staff members are comfortable with the living situation and have no issues with receiving their paychecks on time. LPAs observed the California Minimum Wage and Industrial Welfare Commission Wage Orders but is not updated. LPAs conducted a tour of the physical plant and observed the following deficiencies: At 9:32 AM, LPAs observed Lysol wipes unlocked by the front door. At 9:46 AM, LPAs observed Lysol Wipes and Scrubbing Bubbles in the bathroom unlocked. At 9:47 AM, LPAs observed the uneven platform in the bathroom tiles and the mirror cabinet is loose. Continue to LIC809-C... Continue from LIC809... At 9:52 AM, LPAs observed laundry detergent unlocked. At 9:53 AM, LPAs observed multiple trash bags and commode in the backyard. At 9:58 AM, LPAs observed MiraLAX and cough medicine in the kitchen cabinet unlocked. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Therefore, the facility appears to be not in compliance. An exit interview was conducted and a copy of the report was provided.the state’s words, verbatim · CDSS document, Jan 22, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(h)(2) · Plan of correction due date: Jan 23, 2026

(2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above by having unlocked Miralax and cold medicine in the kitchen cabinet which posed an immediate safety risk to persons in care.the state’s words, verbatim · CDSS document, Jan 22, 2026

Plan of correction: Staff locked it during the visit. Deficiency cleared during the visit.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87309(a) · Plan of correction due date: Jan 23, 2026

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Based on observations, the licensee did not comply with the section cited above by having Lysol Wipes, Scrubbing Bubbles, laundry detergent, bleach, etc., all around the facility and backyard which poses an immediate safety risk to persons in care.the state’s words, verbatim · CDSS document, Jan 22, 2026

Plan of correction: Staff will lock the items and send proof of correction by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Feb 5, 2026

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above by having an uneven platform in the bathroom tiles, the mirror cabinet is loose, multiple trash bags and commode in the backyard that needs to be removed which poses a potential safety risk to persons in care.the state’s words, verbatim · CDSS document, Jan 22, 2026

Plan of correction: Staff agrees to fix the bathroom tiles and mirror, schedule a bulk pick up, and send proof to CCLD by POC date.

Type of visit: Case Management - Other

On 01/22/2026 at 4:05 PM, Licensing Program Analyst (LPA) P. Manalo conducted an unannounced Case Management Visit. LPA met with Assistant Administrator, Gladys Cuevas Villa, and explained the purpose of the visit. While LPA was in the sister facility, record review revealed that S1 is not fingerprinted cleared. A civil penalty of $500 is assessed. The following deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiency by POC date may result in additional Civil Penalties. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jan 22, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e) · Plan of correction due date: Jan 23, 2026

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. S1 is not fingerprint cleared to be in the facility which poses an immediate safety risk to persons in care.the state’s words, verbatim · CDSS document, Jan 22, 2026

Plan of correction: Staff was removed from the premises during the visit and Licensee agrees to have the staff fingerprint cleared. Proof of correction will be sent to CCLD by POC date.

Type of visit: Required - 1 Year

On 09/15/25 at 9:20 am Licensing Program Analysts (LPA) J. Clancy-Czuleger arrived unannounced to do an annual inspection. LPA meet with Administrator Joaquin Cunanan and explained the purpose of the visit. LPA inspected the facility inside out. There is no body of water. Physical plant is consistent with the facility sketch received by Central Application Bureau (CAB) and approved by the fire department. LPA inspected the living room, dining area, kitchen, bedrooms, hallways, bathrooms, side and backyards. Bedrooms were observed appropriately furnished with adequate lighting and drawers. Facility has sufficient towels, extra bed sheets and comforters. Equipment and supplies for residents' personal hygiene are available and on site. Dinner and silver wares were observed sufficient for residents' use. Food supplies checked and observed good for seven days of non-perishables. Facility was observed equipped with refrigerator, microwave, dishwasher, washer and dryer. Cabinet for knives, cleaning supplies, and central storage for medications were observed with locks. Activity supplies were available. At 9:45 am LPA reviewed 3 residents records. At 10:15 am, LPA reviewed 2 staff records and 2 of 2 were fingerprint cleared and associated to the facility. The following deficiency was observed during the visit: Emergency drills have not been done since 2022 The Facility was cited, and citations can be found on the LIC 809-D. Exit interview conducted. Appeal Rights and a copy of this report provided.the state’s words, verbatim · CDSS document, Sep 15, 2025

Type of visit: Required - 1 Year

On 08/05/24 at 08:30 am Licensing Program Analysts (LPA) J. Clancy-Czuleger and P. Manalo arrived unannounced to do an annual inspection. LPA meet with staff Ramiro Manalo and explained the purpose of the visit. Administrator Amiel Cuevas joined later LPA inspected the facility inside out. There is no body of water. Physical plant is consistent with the facility sketch received by Central Application Bureau (CAB) and approved by the fire department. LPA inspected the living room, dining area, kitchen, bedrooms, hallways, bathrooms, side and backyards. Bedrooms were observed appropriately furnished with adequate lighting and drawers. Facility has sufficient towels, extra bed sheets and comforters. Equipment and supplies for residents' personal hygiene are available and on site. Dinner and silver wares were observed sufficient for residents' use. Food supplies checked and observed good for seven days of non-perishables. Facility was observed equipped with refrigerator, microwave, dishwasher, washer and dryer. Cabinet for knives, and central storage for medications were observed with locks. Activity supplies were available. Outdoor activity space was observed furnished with tables, chairs and shade. The facility has a mitigation plan. Fire extinguishers were observed fully charge and tags showed serviced 05/15/2024. At 8:45 am LPA reviewed 3 residents records. At 9:45 am, LPA reviewed 2 staff records and 2 of 2 were fingerprint cleared and associated to the facility. Continued on 809-C... ...Continued from 809 The following deficiency was observed during the visit: All residents needs and services plans have not been updated since 2022 The administrator hours are not listed on the LIC 500 Chemical cleaner was left accessible in the resident bathroom Bathroom sink water temperature was measured at 96.1 then adjusted to 131.4 The emergency exit passageway was blocked The side yard full of trash, old medical equipment and broken furniture The Facility was cited, and citations can be found on the LIC 809-D. Exit interview conducted. Appeal Rights and a copy of this report provided.the state’s words, verbatim · CDSS document, Aug 5, 2024

The state marks this report as 6 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.