Illustration — no photo of this home on file yet
Pacific Pines
Mid-size home·Licensed for 10·Redlands, California
- Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 27, 2026
- Starting rate$5,800 a monthListed by the home on Seniorly · September 9, 2026
- Home sizeLicensed for 10Mid-size care home · a licensed care home (RCFE)
- Ways to payMedi-Cal ALW acceptedDHCS participant list · September 23, 2026
- Last state visitJanuary 29, 2026CDSS inspection record
- Licence holderIntegrated Elder Care Inc.Since 2021 · 2 licensed homes
Pacific Pines is a mid-size care home in Redlands — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 10 residents since 2021.
Built from CDSS public records · September 27, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Pacific Pines
Is Pacific Pines licensed?
The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
How many residents is Pacific Pines licensed for?
10 residents — a mid-size home, per CDSS records as of September 27, 2026.
Has Pacific Pines been cited?
0 Type A and 0 Type B citations since 2021, per CDSS records as of September 27, 2026. Those records count 6 state visits over the same years.
Is Pacific Pines still open?
This license was on the CDSS roster as of September 28, 2026.
What does Pacific Pines cost?
$5,800 a month to start — listed by the home on Seniorly · September 9, 2026.
The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.
Among 5 other homes of a similar licensed size in Redlands that publish a starting rate, the middle half runs $3,875 to $6,125 a month, and the middle figure is $4,300 (n = 5 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. What Medi-Cal’s Assisted Living Waiver covers in a care home.
Does Pacific Pines take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home appears on the DHCS participation list, September 23, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Integrated Elder Care Inc., per CDSS records as of September 27, 2026.
Is there a hospital nearby?
Redlands Community Hospital is 3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Pacific Pines keep a resident on hospice?
Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of September 27, 2026.
Pacific Pines license and inspection record
- Name on the license: “PACIFIC PINES”, per the CDSS roster as of May 25, 2025.
- License #361881051. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
- Licensed for 10 residents — a mid-size home, per CDSS records as of September 27, 2026.
- Licensed to Integrated Elder Care Inc., per CDSS records as of September 27, 2026.
- First licensed in 2021, per CDSS records as of September 27, 2026.
- 6 state inspection visits since 2021, per CDSS records as of September 27, 2026.
- 0 Type A and 0 Type B citations on file since 2021, per CDSS records as of September 27, 2026. The same records count 6 state visits in that period.
- 0 complaints and 0 substantiated allegations on file since 2021, per CDSS records as of September 27, 2026.
- The most recent state visit on file is January 29, 2026, per CDSS records as of September 27, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved · covers up to 8 residents
- Dementia / memory careApproved by the state
- Hospice careApproved · covers up to 2 residents
- BedriddenApproved · covers up to 2 residents
State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 8 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BEDROOM #5 APPROVED FOR DELAYED EGRESS. APPROVED HOSPICE WAIVER FOR 2.
983 - RCFE / DEMENTIA
CDSS record, verbatim · September 27, 2026
As needs change
- Staying through hospice
Hospice waiver on file · covers up to 2 — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 27, 2026
- If memory loss develops
Dementia-care designation on file
Ask: “Can we read the dementia care disclosure and discuss how daily support works?”
State licensing record · September 27, 2026
3 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
Care & day-to-day support
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Building is wheelchair accessible
Reported on aplaceformom.com · seen September 9, 2026.
Medication management
Reported on aplaceformom.com · seen September 9, 2026.
Diabetes care
Reported on aplaceformom.com · seen September 9, 2026.
Incontinence care
Reported on aplaceformom.com · seen September 9, 2026.
What it costs here
This home’s starting rate
$5,800a month to start
Listed by the home on Seniorly · September 9, 2026 · See listing
Likely monthly total
$5,800a month
Likely $5,800–$6,400
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Starting monthly rate$5,800this home
The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $5,800–$6,400
- $5,800
- First monthWith a one-time move-in fee · likely $5,800–$9,900
- $7,800
How people payOn the Medi-Cal waiver list · private pay, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home appears on the DHCS participation list, September 23, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board. For a resident on SSI/SSP, California’s 2026 standard sends $1,444.07 a month to the home for room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from
The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.
9 homes like this within 5 miles publish starting rates mostly between $3,800–$6,300.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate
- Casa BienRedlands · 0.5 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Aspen Grove Home CareRedlands · 1.1 mi · Small home$4,300Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Adora CareRedlands · 1.3 mi · Small home$6,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Ancheta's PlaceMentone · 1.8 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Blessed Garden HomeRedlands · 2.0 mi · Small home$3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Canyon View Pacific HomeRedlands · 2.1 mi · Mid-size home$6,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Divine Home CareLoma Linda · 4.5 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Highland Senior Home CareHighland · 4.9 mi · Small home$3,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Kwik Elderly EstateLoma Linda · 4.9 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
Where it is
- 217 N. Grove St., Redlands, CA 92374Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2021, the state has filed 6 documents for this home, and its records count 6 visits since 2021. The most recent is a facility evaluation report, dated January 29, 2026.
- On file since
- 2021
- State visits
- 6
- Most recent visit
- January 29, 2026
Beside homes the same size
- Type A citations0typical 0
- Type B citations0typical 0
- Substantiated allegations0typical 0
- Total complaints0typical 1
“Typical” is the statewide median across the 327 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2021.
Year by year
The last 36 months — 3 of 6 documents
Jan 29, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Sarina Ramirez made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Administrator Ishmael Siapco, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (10), a current census of (10). LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor and outdoor passageways are free of obstruction. The facility does not have a swimming pool or similar bodies of water. The facility has sufficient lighting and is maintained at a comfortable temperature. The facility has sufficient indoor and outdoor space for resident activities. Activities consist of puzzles, sing a-longs, and dominoes. The facility is equipped with operating smoke detectors/carbon monoxide alarms, working laundry equipment, and telephone service. Resident’s showers, toilets, and hand washing areas were operating properly. The hot water temperature in two (2) resident bathrooms measured between 110.4 and 112.2 degrees F. Four (4) resident’s bedrooms had beds, bed linen, chairs, dresser, storage space and sufficient lighting. The facility has sufficient linens, towels, and personal hygiene items for residents. The facility has posted in a common area, facility license, facility sketch, emergency telephone numbers, personal and resident rights, menu, CCLD complaint poster, and Ombudsman poster. Continuation on LIC – 809C: Food Service: Facility kitchen and dining area are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Sharps and chemicals were not kept locked and inaccessible to residents in care, deficiency issued. Care & Supervision: Facility has 24-hour/7days a week care staff. One (1) Facility staff had an expired CPR certificate, technical violation issued. Medical Related Services: Resident’s medications are labeled and centrally stored in a locked cabinet, one (1) resident's medication was audited and random with discrepancies, deficiency issued. Record Review: Four (4) Staff files reviewed were observed to be complete, other than Staff #1 (S1) expired CPR certificate. Four (4) Resident files reviewed were observed to be incomplete, deficiency issued. Facility did not have an emergency disaster plan, deficiency issued. Facility has not conducted a disaster drill since December 2024, deficiency issued. Based on observations and record review technical violations and deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC 809, 809C, 809D, 9102) and appeal right were discussed and a copy was provided to Administrator Ishmael Siapco.the state’s words, verbatim · CDSS document, Jan 29, 2026
The state marks this report as 11 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.
Jan 23, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Sarina Ramirez made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Administrator Nancy Thrane, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (10), a current census of (10). LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor and outdoor passageways are free of obstruction. The facility does not have a swimming pool or similar bodies of water. The facility has sufficient lighting and is maintained at a comfortable temperature. The facility has sufficient indoor and outdoor space for resident activities. The facility is equipped with operating smoke detectors/carbon monoxide alarms last checked by RSD alarms on 12/02/24, working laundry equipment, and telephone service. Resident’s showers, toilets, and hand washing areas were operating properly. The hot water temperature in two (2) resident bathrooms measured between 106 and 109 degrees F. Five (5) resident’s bedrooms had beds, bed linen, chairs, dresser, storage space and sufficient lighting. The facility has sufficient linens, towels, and personal hygiene items for residents. The facility has posted in a common area, facility license, facility sketch, emergency telephone numbers, personal rights, activities calendar, menu, CCLD complaint poster, and Ombudsman poster. Food Service: Facility kitchen and dining area are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Sharps and chemicals were kept locked and inaccessible to residents in care. Continuation on LIC – 809C: Care & Supervision: Facility has 24-hour/7days a week care staff. Facility staff have current CPR/first aid training. Medical Related Services: Resident’s medications are labeled and centrally stored in a locked cabinet. Record Review: Four (4) Staff files reviewed were observed to be complete. Four (4) Resident files reviewed were observed to be complete. Based on observations and record review no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and a copy was provided to Administrator Nancy Thrane.the state’s words, verbatim · CDSS document, Jan 23, 2025
Jan 29, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Nancy Thrane, Administrator, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (10) and a current census of (9) residents in care. The facility has a hospice waiver for (2) residents. LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant: Indoor and outdoor passageways are free of obstruction. The facility has no bodies of water accessible to residents in care. Outdoor shaded area is sufficient for resident activities; however the facility does not have an entirely enclosed outdoor leisure space and is currently providing care for persons with Dementia. Deficiency cited. The facility has sufficient lighting and is maintained at a comfortable temperature. Resident’s bathrooms were operating in safe and sanitary conditions. The hot water temperature in residents' bathrooms measured 106 degrees F. Resident’s bedrooms have sufficient lighting and furniture in good repair. Facility has carbon monoxide detectors and telephone service. The facility has sufficient linen, towels, and personal hygiene items for residents. The facility has posted in a common area, Community Care Licensing complaint poster, Ombudsman poster, theft and loss policy, "oxygen in use" signs, and emergency telephone numbers. Care & Supervision: Facility has 24-hour care staff. Staff working have criminal record clearances or exemptions through the Department. Food Service: Facility has sufficient non-perishable and perishable food supply for residents in care. The refrigerator and freezer are operating in a healthful manner. Sharps, pesticides and other cleaning solutions were kept locked and stored away from food areas. Record Review: Review of (4) staff files reveal, the facility did not maintain record of staff #1 (S1) and staff #2 (S2) required job training on file. Deficiency cited. (4) resident files reviewed were observed to be complete. The last fire safety drill was conducted on 12/13/23. Administrator’s certification expires on 2/9/2024. Facility's liability insurance expires on 4/22/24. Medical Related Services: All medication is centrally stored and kept locked in medication room. Based on observations and record review, deficiencies are being cited per Title 22, Division 6 of The California Code of Regulations. An exit interview was conducted where the licensing reports were discussed and copies with Appeal Rights were provided to the Administrator at the conclusion of the visit.the state’s words, verbatim · CDSS document, Jan 29, 2024
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Who holds the licence
Integrated Elder Care Inc., licensed since 2021, operates 2 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.
- Pacific Pines · Redlands
Life here
Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.
Find a detail about life at this home.
Rooms & the spaces they will use
Room typesSemi-Private
Reported on aplaceformom.com · seen September 9, 2026.
Wifi
Reported on aplaceformom.com · seen September 9, 2026.
Roll-in / accessible shower
Reported on aplaceformom.com · seen September 9, 2026.
Air conditioning in the room
Reported on aplaceformom.com · seen September 9, 2026.
Cable or satellite TV
Reported on aplaceformom.com · seen September 9, 2026.
Bath tubs
Reported on aplaceformom.com · seen September 9, 2026.
Faith, culture & language
Languages spoken by caregiversEnglish · Spanish
Reported on aplaceformom.com · seen September 9, 2026.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
Other homes nearby
The nearest licensed homes in San Bernardino County, closest first. Every listed home appears on the same terms.
Casa Bien
Redlands · Small home · 0.5 mi away
$4,000 a month to start · Listed by the home
Rose Valley Redlands II
Redlands · Mid-size home · 0.8 mi away
$5,050 a month to start · Covelight estimate
Palm View Pleasant Living
Redlands · Mid-size home · 0.8 mi away
$4,100 a month to start · Covelight estimate
Rose Valley Redlands
Redlands · Small home · 0.8 mi away
$4,350 a month to start · Covelight estimate
Braswell's Chateau Villa
Redlands · Large community · 0.9 mi away
$2,800 a month to start · Covelight estimate
Aspen Grove Home Care
Redlands · Small home · 1.1 mi away
$4,300 a month to start · Listed by the home