Illustration — no photo of this home on file yet

New Haven

Small home·Licensed for 6·Walnut Creek, California

Licensed since 2019Licence #79200781
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$5,050 a monthCovelight estimate · likely $4,150–$6,200
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitMay 29, 2026CDSS inspection record

New Haven is a small care home in Walnut Creek — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2019. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about New Haven

Is New Haven licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is New Haven licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has New Haven been cited?

0 Type A and 0 Type B citations since 2019, per CDSS records as of September 27, 2026. Those records count 8 state visits over the same years.

Is New Haven still open?

This license was on the CDSS roster as of September 28, 2026.

What does New Haven cost?

$5,050 a month to start is a Covelight estimate, likely $4,150–$6,200. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 18 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 8 other homes of a similar licensed size in Walnut Creek that publish a starting rate, the middle half runs $3,448 to $6,500 a month, and the middle figure is $5,000 (n = 8 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does New Haven take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Hteb Inc., per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Kaiser Foundation Hospital - Walnut Creek is 1 mile away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can New Haven keep a resident on hospice?

Hospice care is approved on this license, covering up to 3 residents, per CDSS records as of September 27, 2026.

New Haven license and inspection record

  • Name on the license: “NEW HAVEN”, per the CDSS roster as of May 25, 2025.
  • License #79200781. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Hteb Inc., per CDSS records as of September 27, 2026.
  • First licensed in 2019, per CDSS records as of September 27, 2026.
  • 8 state inspection visits since 2019, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2019, per CDSS records as of September 27, 2026. The same records count 8 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2019, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is May 29, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 3 residents
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE SUBJECT TO TERMS AND CONDITIONS OF THE HOSPICE WAVIER FOR THREE (3) RESIDENTS.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 3 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$5,050a month to start

Likely $4,150–$6,200

From 18 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,050a month

Likely $4,150–$6,350

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,050likely $4,150–$6,200

    Covelight’s estimate starts from the rates 18 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,150–$6,350
$5,050
First monthWith a one-time move-in fee · likely $4,850–$9,450
$7,050
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 18 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

18 homes like this within 5 miles publish starting rates mostly between $3,350–$6,750.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 18 nearby homes behind this estimate

Where it is

  • 2236 Whyte Park Avenue, Walnut Creek, CA 94595Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 8 documents for this home, and its records count 8 visits since 2019. The most recent is a facility evaluation report, dated May 29, 2026.

On file since
2021
State visits
8
Most recent visit
May 29, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2019.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024220202322020221102021110

The last 36 months — 4 of 8 documents

20261 state visit · 1 document
May 29, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 05/29/2026, at 09:00 AM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct this Required Annual inspection. Upon entry, the LPA stated the purpose of the visit to Caregiver Marilou Ladaban.. The LPA toured the facility, including but not limited to residents’ rooms, bathrooms, kitchen, common areas, and the yard. The LPA observed adequate lighting for the comfort and safety of residents in all rooms. The walkways in both the interior and exterior of the facility are free from obstructions. There are no bodies of water. The temperature of the refrigerators was below 40 degrees Fahrenheit and the freezers below 0 degrees Fahrenheit. At 10:58 AM, the dining room temperature was measured; it was 72.1 degrees Fahrenheit. At 11:13 AM, the maximum hot water temperature was measured in the kitchen; it was 113.9 degrees Fahrenheit. The residents’ bathrooms are equipped with grab bars and slip-resistant mats. There is more than a 7-day supply minimum of nonperishable foods and a 2-day of perishable foods. The LPA observed the required postings in the facility, except for the 20" x 26" Residential Care Facility for the Elderly (RCFE) Complaint Poster (PUB 475). Smoke detectors and carbon monoxide detectors were tested and found to be in operating condition. The fire extinguisher was fully charged and last replaced on 06/22/2025. The Emergency Disaster Plan was reviewed within the past year; the most recent review was on 01/09/2026. No record of emergency, disaster, and fire drills being conducted on a quarterly basis. First aid kit was observed to be complete. Liability insurance expires on 02/02/2027. Continued on LIC 809-C . . . . . . Continued from LIC 809 The LPA reviewed 5 Resident, 4 Staff, and Facility records. The following citations were issued during the inspection: Personnel Records/Staff Training - Type B: Title 22 87412(f) - no administrator records at facility Personnel Records/Staff Training - Type B: HSC 1569.625(b)(2) - inadequate proof that 4 of 4 staff completed all 20 hours of training Disaster Preparedness - Type B: HSC 1569.695(c) - no written proof of quarterly drills A total of three (3) citations (3 Type B) were issued for deficiencies during this inspection. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC 809-D. Failure to submit Proof of Corrections (POCs) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, May 29, 2026
20251 state visit · 1 document
May 9, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 5/9/2025, at 1:30 PM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct the Required Annual Inspection of the facility. Upon arrival, LPA stated the purpose of the visit to Lead Staff Marilou Ladaban. The LPA toured the interior and exterior of the facility, inspecting the kitchen, food and emergency supply storage areas, dining area, shared restrooms, community living spaces, client rooms, and the grounds of the facility. More than the required minimum of 7 days of nonperishable and 2 days of perishable foods were appropriately stored. The maximum hot water temperature was 130 degrees Fahrenheit (above 120 degrees safe temperature) and the temperature in the common area was 80 degrees Fahrenheit. The carbon monoxide and smoke detectors were fully operational. The fire extinguisher was last serviced on 5/14/2025. The LPA observed postings in the facility that included a complaint poster, Ombudsman, and Personal Rights posters. An administrator is on site more than the minimum of 20 hours a week to oversee the proper business operations. The LPA reviewed facility records, records of 4 staff members, and records of 5 residents. 1 Type-A citation issued during the inspection (refer to LIC 809-D for details). Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, May 9, 2025
20242 state visits · 2 documents
May 24, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

On 05/24/2024 at 8:30 AM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to complete the Required Annual Inspection that began 5/13/2024. Upon entry, LPA disclosed the purpose of the visit with Lead Staff Marilou Ladaban. The LPA completed review of facility records and reviewed records of 5 staff members. No citations issued during this inspection. Annual inspection complete. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, May 24, 2024
May 13, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 05/13/2024 at 1:00 PM, Licensing Program Analyst (LPA) J. Sampair arrived unannounced to conduct the Required Annual Inspection. Upon entry, LPA disclosed the purpose of the visit with Lead Staff Marilou Ladaban. The LPA inspected the interior and exterior of the facility that included the kitchen, dining area, restrooms, community living spaces, resident rooms, storage areas, and the grounds of the facility. More than the required minimum of 7 days of nonperishable and 2 days of perishable foods were appropriately stored. Temperature in the living room was measured at 71.4 degrees Fahrenheit at 3:28 PM. The LPA observed postings in the facility that included a complaint poster, Ombudsman and Personal Rights posters, Theft and Loss Policy, Rights to Resident Council, and Rights to Family Council. The carbon monoxide and smoke detector were tested and found to be fully operational. 3 fire extinguishers were fully charged, but the facility was cited because they had not been serviced since 9/8/2022. An administrator is on site more than the minimum of 20 hours a week to oversee the proper business operations. The LPA reviewed records of 5 residents. The LPA interviewed 2 staff members and 2 residents. During the inspection, 2 B-Type citations were issued (refer to LIC809-D for details). Annual inspection incomplete. LPA will return unannounced at a future date and time to complete the inspection. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, May 13, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

Other homes nearby

The nearest licensed homes in Contra Costa County, closest first. Every listed home appears on the same terms.

Explore Contra Costa County