Byron Park

Type of visit: Required - 1 Year

On 12/06/2024 at 11:00 AM, Licensing Program Analysts (LPAs) James Sampair and David Doidge arrived unannounced to conduct this 1-Year Annual Required inspection. The LPAs explained the purpose of the visit and met with Assistant Executive Director (AED) Iryn Macamay. The LPAs toured rooms of the facility, which included but not limited to bedrooms, bathrooms, multiple activity rooms, kitchen, and common area. The LPAs observed that the lighting in all of the rooms is adequate for the comfort and safety of the residents. The room temperature measured in Room 217 was 70.7 degrees Fahrenheit. The hot water temperature is monitored daily by maintenance staff and measured between 114 and 119 degrees Fahrenheit over the past week. There is a minimum of one week supply of nonperishable and 2 days of perishable foods. Centrally stored medications, sharps are locked, and inaccessible to residents in care. The first aid kit was observed to be complete. The pool was appropriately fenced and secured. The fire extinguishers were last serviced on 12/13/2024. The emergency disaster plan is reviewed at least annually, and the last update to the plan was made on 12/4/2025. Emergency disaster drills are conducted monthly and last conducted on 11/27/2025. The LPAs reviewed five (5) resident records and five (5) staff records, all were complete. No deficiencies observed or cited during this visit. Exit interview conducted and a copy of this report providedthe state’s words, verbatim · CDSS document, Dec 4, 2025

Allegation investigated: Wrongful eviction.

On 12/06/2024 at 10:00 AM, Licensing Program Analysts (LPAs) James Sampair and David Doidge arrived unannounced at the facility to complete the investigation of the allegation above. Upon entry, the LPAs explained the purpose of the visit to Assistant Executive Director (AED) Iryn Macamay. The complaint alleges a wrongful eviction of Resident R1. The LPAs reviewed R1 documentation and interviewed Witness W1, the AED, and Assisted Living Director Graciela Canseco. The data collected shows that R1 requires a higher level of care than the facility can provide. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it; therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report was provided. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 6, 2024 · control 15-AS-20241204151019

Type of visit: Required - 1 Year

On 12/06/2024 at 10:00 AM, Licensing Program Analysts (LPAs) D. Doidge and J. Sampair arrived unannounced to conduct 1-Year Annual Required inspection. LPAs met with, Iryn Macamay Assistant Executive Director and explained the purpose of the visit. LPAs toured the facility including but not limit to, bedrooms, bathrooms, multiple activity rooms, kitchen, and common area. LPAs observe lighting in all rooms are adequate for the comfort and safety of the residents. Hallway temperature was maintained at 78 degrees Fahrenheit. The hot water temperature in a common bathroom was measured at 118.6 degrees Fahrenheit. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medications, sharps are locked and inaccessible to residents in care. The pool was appropriately fenced and secured. Fire extinguisher was last serviced on 12/22/2023. Emergency disaster drill are conducted every other monthly, last conducted on 10/11/2024. First aid kit was observed to be complete. LPAs reviewed five (5) resident records and five (5) staff records, all were complete. No deficiencies observed or cited during this visit. . Exit interview conducted and a copy of this report providedthe state’s words, verbatim · CDSS document, Dec 6, 2024

Type of visit: Case Management - Incident

On 8/1/2024 at 2:00 PM, Licensing Program Analysts (LPAs) James Sampair and David Doidge arrived unannounced for a case management visit concerning the 7/25/2024 incident with Resident R1 who reported their debit card missing. Upon entering the facility, the LPAs stated the purpose of visit to Executive Director (ED) Ricardo Romero. During the visit, the LPAs interviewed the ED and R1 about the incident. The ED stated that an internal investigation was initiated and that both Walnut Creek and Concord Police Departments were pursuing the investigation and that a former staff member, S1, whose employment had been terminated for a different reason on 7/29/2024, was the main suspect. Resident R1 confirmed that she was being treated with respect and support by the facility staff and that they were working to protect her and other residents from theft. No citations issued during this visit. Exit interview was conducted with the ED. A copy of this report was provided.the state’s words, verbatim · CDSS document, Aug 1, 2024

Type of visit: Case Management - Annual Continuation

On 02/23/2024 at 9:00 AM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to continue the annual inspection that began 2/13/2024. Upon entry into facility, the LPA explained the purpose of the visit to front desk staff and to Administrator (ADM) Ricardo Romero when he arrived at 9:45 AM. The LPA reviewed facility records and the records of 9 staff members and 8 residents. The LPA interviewed 5 staff members and 5 residents. Required Annual Inspection complete. No citations issued during inspection. Exit interview conducted with ADM and a copy of this report provided via email.the state’s words, verbatim · CDSS document, Feb 23, 2024

Type of visit: Required - 1 Year

On 02/13/2024 at 3:30 PM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct a required annual inspection. LPA explained the purpose of the visit to Administrator (ADM) Ricardo Romero. LPA toured the interior and exterior of the facility. LPA inspected the kitchen, dining areas, restrooms, community living spaces, bathrooms, trash areas, and the grounds of the facility. The facility was appropriately furnished and well lit. Professional grade equipment was installed and maintained for residents' care. Food supplies were checked and observed to be sufficient and new orders come on a regular basis. Facility has emergency lighting. Medications are centrally stored and an adequate amount of first aid supplies were on hand. A complaint poster, Ombudsman and Personal Rights posters, Theft and Loss Policy, Rights to Resident Council and Rights to Family Council were observed posted in a prominent location. Fire extinguishers were last serviced on 12/22/2023. The pool was appropriately fenced and secured. Temperature in the facility was measured at 72.8 degrees in the dining room at 4:55 PM. No citations issued during inspection. Required Annual Inspection incomplete. LPA shall return unannounced to complete the inspection at a later date and time. Exit interview conducted with ADM and a copy of this report provided via email.the state’s words, verbatim · CDSS document, Feb 13, 2024

Allegation investigated: Facility is not maintaining a comfortable temperature for residents.

On 1/12/2024 at 1:00 PM, Licensing Program Analyst (LPA) J. Sampair arrived unannounced to conduct a complaint investigation of the allegation above. Upon entry into the facility, the LPA informed Exectutive Director (ED) Ricardo Romero of the purpose of the visit. The complainant alleged that the staff were not maintaining a comfortable temperature for residents. The temperature in the main dining room was measured at 69.5 degrees Fahrenheit at 4:34 PM at the beginning of the evening mealtime. 4 of the 6 residents interviewed responded "No." when asked if at mealtimes it was uncomfortably cold in the dining room. The ED explained that they were actively working to resolve the draft that brings colder air through the dining room. Although the allegation may have happened, or are valid, there is not a preponderance of evidence to prove them; therefore, the allegations are UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided for Administrator via email. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 12, 2024 · control 15-AS-20240111104852