Illustration — no photo of this home on file yet

Jackie's Hideaway A

Small home·Licensed for 6·Tarzana, California

Licensed since 2017Licence #197609340
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$5,200 a monthCovelight estimate · likely $4,250–$6,400
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit6 of 6 beds occupiedMay 17, 2022 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 17, 2025CDSS inspection record

Jackie's Hideaway A is a small care home in Tarzana — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2017.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Jackie's Hideaway A

Is Jackie's Hideaway A licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Jackie's Hideaway A licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Jackie's Hideaway A been cited?

0 Type A and 0 Type B citations since 2017, per CDSS records as of September 13, 2026. Those records count 4 state visits over the same years.

Is Jackie's Hideaway A still open?

This license was on the CDSS roster as of September 28, 2026.

What does Jackie's Hideaway A cost?

$5,200 a month to start is a Covelight estimate, likely $4,250–$6,400. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 11 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Jackie's Hideaway A take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Normandy Home Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Providence Cedars-Sinai Tarzana Medical Center is 1 mile away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Jackie's Hideaway A keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 13, 2026.

Jackie's Hideaway A license and inspection record

  • Name on the license: “JACKIE'S HIDEAWAY A”, per the CDSS roster as of May 25, 2025.
  • License #197609340. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Normandy Home Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2017, per CDSS records as of September 13, 2026.
  • 4 state inspection visits since 2017, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2017, per CDSS records as of September 13, 2026. The same records count 4 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2017, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is September 17, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 6 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 6.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,200a month to start

Likely $4,250–$6,400

From 11 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,200a month

Likely $4,250–$6,550

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,200likely $4,250–$6,400

    Covelight’s estimate starts from the rates 11 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,250–$6,550
$5,200
First monthWith a one-time move-in fee · likely $4,950–$9,650
$7,200
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 11 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

11 homes like this within 5 miles publish starting rates mostly between $3,700–$8,900.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 11 nearby homes behind this estimate

Where it is

  • 5925 Donna Ave, Tarzana, CA 91356Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 5 documents for this home, and its records count 4 visits since 2017. The most recent is a facility evaluation report, dated September 17, 2025.

On file since
2021
State visits
4
Most recent visit
September 17, 2025
Occupied · May 17, 2022 visit
6 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated May 17, 2022. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2017.

Year by year
YearVisitsDocumentsSubstantiated2025110202411020222212021110

The last 36 months — 2 of 5 documents

20251 state visit · 1 document
Sep 17, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

At approximately 8:40 a.m. on 09/17/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced annual visit. LPA met with staff and disclosed the reason for the visit. The facility was last visited on 09/27/24 for an annual visit. It is a single story building with six (06) bedrooms, five (05) bathrooms, kitchen, common areas, and outdoor areas. It has an approved fire clearance for six (06) non-ambulatory residents, of which one (01) may be bedridden. The facility serves residents with dementia. Approved hospice waivers for six (06). Surveillance cameras are used in exterior areas. The front entrance was gated and unlocked from the inside. Staff permitted entry through a remote control. The front yard was maintained. At the front door, LPA observed postings for the house rules, visitation policy, facility sketch, facility license, COVID precautions, rights of resident councils, neighborhood grievance procedure, ombudsman contacts, and oxygen in use signs. Additional postings were observed for the emergency disaster plan, personal rights, and administrator certificates. A screening station at the front contained a visitor log and hand sanitizer. Walls, floors, windows, screens, and blinds were clean and in good repair. A fireplace in the living room was appropriately covered. At 9:00 a.m. LPA observed a fully charged fire extinguisher near the main entrance. It was fully-charged and purchased on 09/15/25 with a receipt attached. The living room contained a television, reading materials, and furniture in good repair. The dining room contained furniture in good repair, board games, puzzles, and art supplies. At 9:10 a.m. the house telephone was called and deemed operational. At 9:15 a.m. LPA measured the room temperature to be 77 degrees Fahrenheit. At approximately 9:20 a.m., carbon monoxide and smoke detectors were tested and operational. At 9:25 a.m. LPA observed a fully-stocked first aid kit in the kitchen. LPA observed an adequate supply of perishable and non-perishable foods in the kitchen refrigerator, freezer, and pantry. Emergency food and water supplies were observed in the pantry. Appliances were in good condition. Sharps and cleaning solutions were locked below the sink. Medications were locked above the counter top. At 9:30 a.m., a medication review was conducted with Staff #1 (S1). All medications reviewed were maintained in the correct quantities. The laundry area was near the kitchen and contained a washing machine and a dryer in working order. Detergents were locked above them in a cabinet. An office area near the laundry area contained locked confidential files. Eight (08) out of eight (08) auditory alarms were on and functional. The seating area in the rear was shaded. The back yard also contained a gardened area. A storage shed was locked and contained tools and extra supplies. Two (02) out of two (02) emergency exit paths were free of hazards. The exit gate was unlocked. The facility had six (06) bedrooms. All bedrooms contained a chair, lamp, nightstand, storage, and a bed with adequate bedding. All furnishings were clean and in good condition. Exit doors from rooms were unlocked. The facility had five (05) bathrooms. Four (04) were private bathrooms, and one (01) was shared. Bathrooms contained liquid soap, trash cans with tight fitting lids, grab bars near the toilet and shower, and a non-skid mat in the shower. At approximately 10:35 a.m. LPA measured the water temperature to be 119.2 degrees Fahrenheit in the private bathroom to Bedroom #3. At approximately 10:40 a.m. LPA conducted a records review of resident and personnel files. All files were complete and available for audit. During today’s inspection, no immediate health or safety hazards were observed. Exit interview conducted. Copy of report provided.the state’s words, verbatim · CDSS document, Sep 17, 2025
20241 state visit · 1 document
Sep 27, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

tAt approximately 9:20 a.m. on 09/27/24 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced annual visit. LPA met with the administrator and disclosed the reason for the visit. The facility was last visited on 09/20/22 for an annual visit. It is a single story building with six (06) bedrooms, five (05) bathrooms, kitchen, common areas, and outdoor areas. It has an approved fire clearance for six (06) nonambulatory residents, of which one (01) may be bedridden. The facility serves residents with dementia. Approved hospice waivers for six (06). Surveillance cameras are used in exterior areas. The front entrance is gated and unlocked from the inside. The front yard is maintained. At the front door, LPA observed postings for the house rules, visitation policy, facility sketch, facility license, COVID precautions, rights of resident councils, ombudsman contacts, and oxygen in use signs. Additional postings were observed for the emergency disaster plan, personal rights, and administrator certificates. A screening station at the front contained a visitor log, sanitizer, and masks. Walls, floors, windows, screens, and blinds were clean and in good repair. A fireplace was appropriately covered. At 9:30 a.m. LPA observed fully charged fire extinguishers in the kitchen and near the front entrance. They were purchased on 08/08/24. The living room contained a television, reading materials, and furniture in good repair. At 9:40 a.m. the house telephone was called and deemed operational. At 9:45 a.m. the carbon monoxide detector in the kitchen was tested and deemed operational. At 9:55 a.m. LPA observed a fully-stocked first aid kit in the kitchen. At 10:00 a.m. the house telephone was called and deemed operational. Eight (08) out of eight (08) auditory alarms were on and functional. The seating area in the rear was shaded. The back yard also contained a gardened area. A storage shed was locked and contained tools and extra food supplies. Emergency exit paths were free of hazards. The exit gate was unlocked. LPA observed an adequate supply of perishable and non-perishable foods in the kitchen refrigerator, freezer, and pantry. Emergency food and water supplies were observed in the pantry. Appliances were in good condition. Sharps were locked below the counter top. Cleaning solutions were locked below the sink. Medications were locked above the counter top. The laundry area was near the kitchen and contained a washing machine and a dryer in working order. Detergents were locked above them in a cabinet. An office area near the laundry area contained locked confidential files. The facility has six (06) bedrooms. All bedrooms contained a chair, lamp, nightstand, storage, and a bed with adequate bedding. All furnishings were clean and in good condition. Exit doors from rooms were unlocked. The facility has five (05) bathrooms. Bathrooms contained liquid soap, trash cans with tight fitting lids, grab bars near the toilet and shower, and a non-skid mat in the shower. At approximately 10:25 a.m. LPA measured the water temperature to be 118.2 degrees Fahrenheit in the shared bathroom. At 10:30 a.m. LPA measured the room temperature to be 74 degrees Fahrenheit. At approximately 10:35 a.m., smoke detectors were tested and operational. At 10:40 a.m. LPA conducted a records review of resident and personnel files. All files were complete and available for audit. During today’s inspection, no immediate health or safety hazards were observed. Exit interview conducted. Copy of report provided.the state’s words, verbatim · CDSS document, Sep 27, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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