Illustration — no photo of this home on file yet

Care Connection South

Small home·Licensed for 6·Fountain Valley, California

LicensedLicence #306006866
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Typical starting rate$5,000 a monthTypical in Orange County · likely $3,650–$6,850
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJune 16, 2026CDSS inspection record

Care Connection South is a small care home in Fountain Valley — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Care Connection South

Is Care Connection South licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Care Connection South licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Care Connection South been cited?

0 Type A and 0 Type B citations, per CDSS records as of September 13, 2026.

Is Care Connection South still open?

This license was on the CDSS roster as of September 28, 2026.

What does Care Connection South cost?

$5,000 a month to start is typical in Orange County, likely $3,650–$6,850. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Too few nearby homes publish a rate, so this is the typical starting rate 186 small homes publish in Orange County, with a wider likely range. This home’s own rate is not on file.

Among 9 other homes of a similar licensed size in Fountain Valley that publish a starting rate, the middle half runs $4,150 to $5,750 a month, and the middle figure is $4,800 (n = 9 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Care Connection South take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Bhatner Inc., per CDSS records as of September 13, 2026. See the homes licensed to Bhatner Inc. — at least 2 on the state roster.

Can Care Connection South keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 13, 2026.

Care Connection South license and inspection record

  • Name on the license: “CARE CONNECTION SOUTH”, per the CDSS roster as of August 30, 2026.
  • License #306006866. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Bhatner Inc., per CDSS records as of September 13, 2026.
  • First licensed: the year is not on file — the roster carries no first-license date for it. Ask: “When did this license start?”
  • 1 state inspection visit on file, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file, per CDSS records as of September 13, 2026.
  • 0 complaints and 0 substantiated allegations on file, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is June 16, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 6 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR SIX (6) NON-AMBULATORY, OF WHICH ONE (1) MAY BE BEDRIDDEN IN BEDROOM #1. NO DELAYED EGRESS HARDWARE ON EXTERIOR GATE OR FRONT DOOR. WAIVER/GRANTED FOR HOSPICE CARE FOR SIX (6).

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Typical starting rate

$5,000a month to start

Likely $3,650–$6,850

From homes this size in Orange County · this home’s rate is not on file

Likely monthly total

$5,000a month

Likely $3,650–$6,950

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,000likely $3,650–$6,850

    Too few nearby homes publish a rate, so this is the typical starting rate 186 small homes publish in Orange County, with a wider likely range. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,650–$6,950
$5,000
First monthWith a one-time move-in fee · likely $4,550–$9,800
$7,000
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhy this is a county figure

Too few nearby homes publish a rate, so this is the typical starting rate 186 small homes publish in Orange County, with a wider likely range. This home’s own rate is not on file.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.

Where it is

  • 17397 Palm Street, Fountain Valley, CA 92708Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

A map position is not on file for this address.

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2026, the state has filed 1 document for this home, and its records count 1 visit. The most recent is a facility evaluation report, dated June 16, 2026.

On file since
2026
State visits
1
Most recent visit
June 16, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations.

The full record — 1 document

20261 state visit · 1 document
Jun 16, 2026Facility evaluation reportReport on file

Type of visit: Prelicensing

On June 16, 2026, Licensing Program Analyst (LPA) Eboni Bentley arrived announced for the purpose of conducting the Pre-Licensing visit for an Initial Application. LPA conducted the visit with Applicant/Administrator Eric Gilbert and family member/Administrator Suzanne Anderson. The initial application to operate a Residential Care Facility for the Elderly (RCFE) was received by the Department of Social Services on October 8, 2025, for age range 60 and over, with Fire Clearance approved five (5) non-ambulatory residents and one Bedridden in Bedroom #1 only. LPA toured the facility's indoor and outdoor physical plant with Applicant Eric Gilbert and family member. The following were observed: Structure: The facility is a single-story property in a residential neighborhood comprised of five resident bedrooms, three bathrooms, a living room, dining room, two car garage with office, and backyard with outdoor covered seating area. Telephone Number: The facility currently has a land line with the number (657)204-9994. Emergency Phone Numbers/Exit Plan: Posted in the entry way. CONTINUE TO LIC809-C .... Postings: The See Something, Say Something (PUB475) was in the correct size, and all required posting available in the entry way. Food Service and Menu: Supply of seven-day non-perishable and two-day perishables were observed in the kitchen. The emergency food/water supply were also available in the garage. LPA observed the Activity Schedule posted. Smoke and Carbon Monoxide Detectors: The smoke detectors and carbon monoxide alert systems were tested and found operational. Fire Extinguishers: There were two fire extinguishers mounted, fully charged, and purchased on July 20, 2025. Fire Clearance: Approved on November 4, 2025, for approved five (5) non-ambulatory residents and one Bedridden in Bedroom #1 only. Liability Insurance: Facility does not currently have liability insurance. Signal System: No signal system. Bedrooms: The residents' bedrooms had all required components, are spacious, and easily accommodate the clients’ furnishings. All rooms and closets contained space for residents’ personal items and belongings. CONTINUE TO LIC809-C .... Bathrooms: Bathrooms were clean and operational. Linens and Hygiene Supplies: Clean linens and hygiene supplies for residents use were fully stocked. Appliances: Stove burners, microwave, refrigerator, freezer, and washer/dryer were inspected and operating. Resident and Staff Files: Resident and staff records are maintained on site. Medication: Medication is secured in a closet near the living room. Reading Material, Games, Equipment, & Materials: The facility maintains games and activities in the living room area. Sharps and Toxins: Sharps were secured in drawer in the kitchen and inaccessible. Cleaning supplies and toxins were observed in the locked cabinet under the kitchen sink. Water Temperature: The water temperature in the three resident bathrooms measured at 108.6 and 111.3 degrees Fahrenheit. Medications, First Aid Kit, & Manual: The First Aid Kit and manual were checked and found to be in order. CONTINUE TO LIC809-C .... Component III is waived due to the applicant fulfilling the requirements previously for existing facilities. On today's visit, the Pre-Licensing is now complete. The license will be granted upon completion of a final review and approval from the Licensing Program Manager and the Central Applications Bureau. An exit interview was conducted with the above individuals, and a copy of this report was provided at the time of this visit.the state’s words, verbatim · CDSS document, Jun 16, 2026
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

Other homes nearby

Licensed homes in Orange County. This home has no map location on the state record, so these are not ordered by distance. Every listed home appears on the same terms.

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