Oak Grove Senior Care

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Lavinia Muscan arrived unannounced on 01/21/2026 to conduct the annual inspection. During today's annual inspection, the Compliance and Regulatory Enforcement Tool was used. LPA and RCC Serge Entona toured the facility together to ensure the health and safety of residents in care. The areas toured included resident rooms, bathrooms, kitchen, common areas and outside area. The food supply is within compliance, 2 days of perishable and 7 days worth of non-perishable food items. Grab bars were present at the toilet and in the shower. All exits were unobstructed. The disaster drill is current. The administrator's certificate is current. There is a side gate for emergency access. LPA checked the kitchen area for the ability to prepare and store food. Knives and Sharp objects found to be locked . LPA observed cleaning products and other toxins to be locked away. LPA observed the area used for medication to be locked and inaccessible to residents. LPA observed smoke detectors and carbon monoxide detector at the care home are operational. Fire extinguishers are ready for emergency use. In the areas toured, there were no health or safety violations observed. LPA reviewed resident (3) and staff files (2). All resident files contained the required paperwork. Staff file contained the required paperwork. Staff has current first aid and CPR training. Facility was clean and well organized. Facility is current on fire drills. All required posting were observed. Staff training contained the required initial training. LPA requested a copy of the LIC 500, LIC610E and current liability insurance to be sent to the Department by end of the month. Exit interview conducted. A copy of this report was printed and given to RCC.the state’s words, verbatim · CDSS document, Jan 21, 2026

Allegation investigated: Licensee does not ensure the facility is free from pests.

On 08/19/25, Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to open and investigate complaint findings into the allegations listed above and met with Administrator Jennifer HInch. During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: Based on interview with the Administrator, the department determined that the allegation is regarding a sister facility; therefore, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview conducted. Report left with facility. Unfoundedthe state’s words, verbatim · CDSS document, Aug 19, 2025 · control 59-AS-20250818145807

Allegation investigated: Uncleared individuals are present on the facility grounds

On 8/19/25, Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to open and investigate complaint findings into the allegations listed above and met with Administrator Jennifer Hinch. During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: Based on documents obtained and statements reviewed, the department determined that the individual in question does not spend time alone with residents. Based on the Health and Safety code this individual is hired to do maintenance around the facility, is a 1099 third-party contractor powered by ADP; therefore, is exempt from Criminal Record Clearance. One staff interviews (1) indicated that W1 is not left alone with residents. Two resident interviews (2) expressed no concerns with W1. Based upon the information obtained during investigation, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview conducted. Report left with facility. Unfoundedthe state’s words, verbatim · CDSS document, Aug 19, 2025 · control 59-AS-20250815111340

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Lavinia Muscan arrived unannounced on 02/10/2025 to conduct the annual inspection. During today's annual inspection, the Compliance and Regulatory Enforcement Tool was used. LPA and RCC Serge Entona toured the facility together to ensure the health and safety of residents in care. The areas toured included resident rooms, bathrooms, kitchen, common areas and outside area. The food supply is within compliance, 2 days of perishable and 7 days worth of non-perishable food items. Grab bars were present at the toilet and in the shower. All exits were unobstructed. The disaster drill is current. The administrator's certificate is current. There is a side gate for emergency access. LPA checked the kitchen area for the ability to prepare and store food. Knives and Sharp objects found to be locked . LPA observed cleaning products and other toxins to be locked away. LPA observed the area used for medication to be locked and inaccessible to residents. LPA observed smoke detectors and carbon monoxide detector at the care home are operational. Fire extinguishers are ready for emergency use. In the areas toured, there were no health or safety violations observed. LPA reviewed resident (2) and staff files (1). All resident files contained the required paperwork. Staff file contained the required paperwork. Staff has current first aid and CPR training. Facility was clean and well organized. Facility is current on fire drills. All required posting were observed. Staff training contained the required initial training. LPA requested a copy of the LIC 500, LIC610E and current liability insurance to be sent to the Department by end of the month. Exit interview conducted. A copy of this report was printed and given to RCC.the state’s words, verbatim · CDSS document, Feb 10, 2025

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced on 12/10/24 to conduct a health and safety check. LPA met with RCC Serge Entona and explained the purpose of the visit. During today's visit, the Department checked the food supply and did a brief walk through the facility with staff. No concerns noted. No citations were issued per Title 22 Regulations. Exit interview conducted and copy of the report left at facility.the state’s words, verbatim · CDSS document, Dec 10, 2024

Allegation investigated: Licensee failed to report to the Department that the licensee filed for Bankruptcy.

Licensing Program Analyst (LPA) Lavinia Muscan conducted an unannounced complaint visit and met with Administrator Lenore Alexius. It was alleged that the Licensee did not provide required notifications due to bankruptcy. The Licensee confirmed that they have filed for bankruptcy on May 21, 2024. The Licensee was informed that they are required to notify the department, the State Long-Term Care Ombudsman, all residents, and, if applicable, their legal representatives, in writing, within two business days of filing for bankruptcy. During today's visit a facility tour was conducted, and the food was inspected which identified an adequate food supply for the number of residents in the home. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. Substantiatedthe state’s words, verbatim · CDSS document, Jun 6, 2024 · control 59-AS-20240605104506

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.686(a)(3) · Plan of correction due date: Jun 20, 2024

A licensee shall notify the department, the State Long-Term Care Ombudsman, all residents, and, if applicable, their legal representatives, in writing, within two business days of filing for bankruptcy. This requirement was not met as evidenced by: The department was informed that the Licensee filed Chapter 11 Bankruptcy on May 21, 2024 and the Licensee did not notify the Department within a 2-day period. This poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Jun 6, 2024

Plan of correction: The Licensee agrees to notify all parties immediately and proof of notices are to be received by Community Care Licensing by POC due date 6/20/2024.

Type of visit: Case Management - Health Checks

LPA Lavinia Muscan, arrived on 6/6/24 to conduct a health and safety check in response to facility filing for bankruptcy. Today, LPA checked the food supply and did a brief walk through. No concerns noted. No citations were cited during today's visit. Exit interview conducted. Copy of report left at facility.the state’s words, verbatim · CDSS document, Jun 6, 2024

Allegation investigated: Licensee did not maintain liability insurance Licensee is in financial distress Staff do not ensure facility has enough food to serve residents

On 5/7/24, Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to deliver complaint findings into the allegations listed above and met with Resident Care Coordinator Serge Entona. During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: **Report continued on 9099-C** Unfounded Licensee did not maintain liability insurance Based on record reviewed, the department finds that the facility has current liability insurance on file with the department. Based on this information, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Licensee is in financial distress Based on Department Audit review there are no findings that the facility is in financial distress. The facility is generating enough income from the operation to cover the facility’s operational expenses. The facility is in compliance at this time. Based on this information, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Staff do not ensure facility has enough food to serve residents On 8/22/23 and 5/7/24, the Department did a walk-through of the kitchen and noted that the facility had the appropriate amount of food; 2 days of perishables and 7 days of nonperishable. Resident (2) and staff (2) interviews state that there is plenty of food being offered. Based on record review, food receipts, and observation, the department finds the facility to have an adequate amount of food at the facility. Based on this information, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview was conducted with Resident Care Coordinator and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, May 7, 2024 · control 59-AS-20230816110147

Allegation investigated: Staff interfered with the resident's right to make decision about their care Facility is in disrepair, unsanitary and free from odor Facility staff are not adequately trained to meet the needs of residents in care Staff do not transfer resident in a safe manner Staff do not provide daily activities for residents in care Staff do not keep the facility free of mold Staff do not have the equipment required to meet resident needs Staff are not meeting resident's ALD need

Licensing Program Analyst (LPAs) Muscan and Bains arrived at the care home and met with Administrator Lenore Alexius, to close the complaint into the allegations listed above. The department conducted a walkthrough of the facility. The facility was clean, safe, sanitary, and free of mold and odor. Upon initial investigation it was discovered that the allegations for this complaint is for another facility. Although the complaint allegations are not related to this facility, the Department did not observe any issues with the facility physical plant. The above allegations are found to be UNFOUNDED. A finding that the allegations are unfounded means that the allegations are false, could not have happened, and/or is without a reasonable basis. No deficiencies are being cited. Exit interview conducted. A copy of the report provided. Unfoundedthe state’s words, verbatim · CDSS document, Apr 30, 2024 · control 59-AS-20240417120233

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Lavinia Muscan arrived unannounced on 03/05/24 to conduct the annual inspection. During today's annual inspection, the Compliance and Regulatory Enforcement Tool was used. LPA and Administrator Lenore Alexius toured the facility together to ensure the health and safety of residents in care. The areas toured included resident rooms, bathrooms, kitchen, common areas and outside area. The food supply is within compliance, 2 days of perishable and 7 days worth of non-perishable food items. Grab bars were present at the toilet and in the shower. All exits were unobstructed. The disaster drill is current. The administrator's certificate is current. There is a side gate for emergency access. LPA checked the kitchen area for the ability to prepare and store food. Knives and Sharp objects found to be locked . LPA observed cleaning products and other toxins to be locked away. LPA observed the area used for medication to be locked and inaccessible to residents. LPA observed smoke detectors and carbon monoxide detector at the care home are operational. Fire extinguishers are ready for emergency use. In the areas toured, there were no health or safety violations observed. LPA reviewed resident (3) and staff files (2). All resident files contained the required paperwork. All staff files contained the required paperwork. All staff have current first aid and CPR training. Facility was clean and well organized. Facility is current on fire drills. All required posting were observed. Staff training contained the required initial training. LPA requested a copy of the LIC 500, LIC610E and current liability insurance to be sent to the Department by end of the month. Exit interview conducted. A copy of this report was printed and given to Administrator.the state’s words, verbatim · CDSS document, Mar 5, 2024