Rachelle's Home Ii is a residential care home for the elderly (RCFE) in Watsonville, Santa Cruz County, California — state license #445202722, licensed for 12 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 30, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 7 documents. The most recent is a complaint investigation report, dated October 30, 2025.
The state's published file for this home includes 3 documents with transcribed findings, dated September 24, 2024 to October 1, 2025. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (2), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 1, 2025Unfounded
Allegation investigated: Resident sustained unexplained fracture
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Tyrone Vega. On 08/26/2025, the department received a complaint with the above allegation. On 08/27/2025, LPA Marcella Tarin conducted an initial complaint investigation visit. On 09/12/2025, department investigators obtained copies of R1’s medical and hospital records. R1’s medical and hospital records indicate that on 08/01/2025, R1 was seen at the hospital for right knee pain following a twisting motion in bed two days prior. The medical records indicate R1’s right knee x-ray showed no evidence of a fracture. Department investigators reviewed R1’s hospital records and found no indication R1’s hospital visit was due to staff neglect or staff failing to seek timely medical care. See LIC9099-C page for more information. Page 1 of 2. Unfoundedthe state’s words, verbatim · CDSS document, Oct 1, 2025 · control 26-AS-20250826154715
Aug 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 23, 2024Unsubstantiated
Allegation investigated: - Facility did not have a care plan in place to address resident's needs - Facility staff not trained to care for resident's needs
On 11/23/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannouced complaint investigation visit in order to deliver findings regarding the allegations recieved. LPA met with office manager Yuly Arita and explained the purpose of today's visit. Per documentation reviewed, interviews conducted by previous LPA, and LPA Vado's interview with the licensee Rachelle Racinto. Documentation was received from the hospital showing that the resident's wound was a stage 2 on 3/1/2021 and was discharged to the facility. On 3/2/2021 a home health nurse came to the facility to provide care to the resident. The home health nurse found the wound to be a stage 4. It was at this time the facility and medical team of the resident arranged to have the resident sent to a skilled nursing facility due to the stage 4 so the resident can receive the care needed for recovery. The resident never returned to the facility and is not present at the facility on this day. These allegations are unsubstanthe state’s words, verbatim · CDSS document, Nov 23, 2024 · control 26-AS-20210303162449
Sep 24, 2024Unfounded
Allegation investigated: Facility staff is accepting residents under the age of 60 without an exception.
Licensing Program Analysts (LPA) David Marrufo and Santino Fortes conducted an unannounced complaint investigation visit and met with Rachelle Recinto, Administrator (ADM). On 05/03/2024, the Department received a complaint with the above allegation. On 05/10/2024, LPA Marrufo conducted an initial complaint investigation visit and observed residents and obtained copies of resident records. Review of resident records indicate that residents R1-R11 are admitted residents at the facility. Residents R2, R3, and R6 were under the age of 60 during the visit on 05/10/2024. Residents R1, R4, R5, and R7-11 were aged 60 years old or over during the visit on 05/10/2024. See LIC9099-C for more information. Page 1 of 3. Unfoundedthe state’s words, verbatim · CDSS document, Sep 24, 2024 · control 26-AS-20240503141412
Aug 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Rachelle's Home Ii licensed?
Yes — Rachelle's Home Ii is a licensed residential care home for the elderly (RCFE) in Watsonville (Santa Cruz County): California license #445202722, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 12 residents. State records list 7 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated October 30, 2025, appears in the inspection record on this page.
Can Rachelle's Home Ii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Rachelle's Home Ii with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 7 AMBULATORY AND 5 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 4.
How much does Rachelle's Home Ii cost?
California's public licensing record does not include Rachelle's Home Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Cruz County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Rachelle's Home Ii accept Medi-Cal or the Assisted Living Waiver?
Rachelle's Home Ii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
8 of 12 beds occupied (67%) when the state visited on October 1, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Rachelle's Home Ii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2021 for Rachelle's Home Ii; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 1, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Rachelle's Home Ii?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Rachelle's Home, Inc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(831) 319-4465Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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