Channing House is a continuing-care retirement community in Palo Alto, Santa Clara County, California — state license #430700136, licensed for 264 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 15 times and filed 14 documents. The most recent is a facility evaluation report, dated July 16, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated March 22, 2022 to May 9, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 29, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 9, 2025Unfounded
Allegation investigated: Resident was left on the floor for an extended period of time due to lack of supervision Staff did not ensure that resident was adequately hydrated
On May 09, 2025, at 08:50 AM, Licensing Program Analyst (LPA) Kiran Jain arrived at the facility to conduct a Complaint Investigation visit. Upon arrival, LPA met with the Assistant Administrator (AAD), Beth Shirley. The LPA disclosed the purpose of the visit. The AAD informed the LPA that the total census of the facility was 231, including 28 residents in Assisted Living. LPA requested and collected the Resident Roster and the Staff schedule records for the period of April 28, 2025 to April 30, 2025. LPA reviewed the Resident Roster record and noticed that the resident (R1) mentioned in the complaint narrative was a direct resident of skilled nursing section of the facility, which is not licensed by CCLD. LPA interviewed AAD, who stated that some of the residents in the skilled nursing unit are admitted as direct (permanent) and some as temporarily from Assisted Living or the Independent Living sections. Continued on LIC9099-C Unfoundedthe state’s words, verbatim · CDSS document, May 9, 2025 · control 26-AS-20250502100433
Apr 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 21, 2025Unsubstantiated
Allegation investigated: Staff are yelling at residents and not according residents with dignity.
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Beth Shirley, Assistant Administrator. On 11/01/2023, the department received a complaint with the above allegation. LPA Marrufo conducted an initial complaint investigation visit on 11/09/2023. LPA Marrufo obtained a copy of the Unusual Incident/Injury Report (IR) that the facility submitted to the department on 10/30/2023. The IR states that on 10/30/2023 resident R1 reported to the facility Administrator (ADM) that staff S1 was disrespectful to R1 on two different occasions. The first occasion involved an incident in which S1 was assisting another resident who is known to have aggressive behaviors in the common area. R1 stated that S1 used a raised voice to tell R1 to go back to his/her room. See LIC9099-C pages for more information. Page 1 of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 21, 2025 · control 26-AS-20231101151155
Mar 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Channing House licensed?
Yes — Channing House is a licensed continuing-care retirement community in Palo Alto (Santa Clara County): California license #430700136, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 264 residents. State records list 14 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 16, 2026, appears in the inspection record on this page.
Can Channing House care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Channing House with clearances for hospice care; it does not list wheelchair / non-ambulatory, dementia / memory care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordTHE LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR 25.
How much does Channing House cost?
California's public licensing record does not include Channing House's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Channing House accept Medi-Cal or the Assisted Living Waiver?
Channing House is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
230 of 264 beds occupied (87%) when the state visited on May 9, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Channing House?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 14 dated documents since 2022 for Channing House; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 9, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(650) 327-0950Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Channing House? Claim this listing — free — add photos, activities, languages, and today’s availability.