Menlo Oaks Memory Care

Type of visit: Case Management - Incident

On April 15, 2025, Licensing Program Analyst (LPA) Komal Curley conducted an unannounced case management in relation to an incident that occurred on 4/11/2026. LPA met with Acting Administrator, Nick Catalano and explained the purpose of the visit. On April 11, 2026, Resident 1 (R1) was observed in another resident's shared room (R2's and R3's) room. R1's caregiver went to re-direct him/her and was observed chewing on a bar of soap. Caregiver immediately brushed R1's teeth. R1's lips became swollen. 911 was called and R1 was transported to the hospital. During the visit, LPA reviewed R1-R3's file. Based on R1-R3's file reviewed, all three residents have a diagnosis of dementia, however according to the physician all R1, R2, and R3 are not at risk if allowed access to personal care and hygiene items. According to the acting administrator and resident care coordinator, the bar soap was R2's bar soap. All chemicals, toxins, and sharps should be locked and inaccessible to residents in care, however for this case, R2's family comes in and out of the facility and brought R2 soap without telling staff. Staff did not observe the soap in R2 and R3's room. During the visit, LPA observed chemicals and toxins locked and inaccessible in the storage room. Acting administrator indicated he is going to discuss the incident with R2 and R3's family and send an email to families notifying them to let staff know when personal belongings are being brought into the facility. Based on records reviewed, this is the first time R1 has shown at risk behaviors if he/she has access to personal care and hygiene items. R1's service plan was updated. No citations are issued during the time. Report is reviewed with Nick Catalano and a copy is provided.the state’s words, verbatim · CDSS document, Apr 15, 2026

Type of visit: Prelicensing

On March 12, 2026, Licensing Program Analyst (LPA) Komal Curley conducted an announced pre-licensing visit. LPA met with Acting Administrator, Nick Catalano and explained the purpose of the visit. LPA toured the facility inside and outside including a random sample of resident rooms, common areas & kitchen. The indoor and outdoor passageways was free of obstruction. No accessible bodies of water of fire safety hazards observed. This is a single story facility with 26 resident rooms; some of which are shared and some of which are single private rooms. All resident rooms were observed to be clean, odor free, with required furniture and lighting. Bathrooms were observed to be equipped with grab bars and non-skid mats. Water temperatures throughout the facility measured between 115-120 degrees F. Dining room and activity room was observed free from tripping hazards. A comfortable temperature is maintained and lighting is sufficient for comfort. LPA observed two day perishables and seven day non-perishables. Emergency food supply was present. Medications, sharps, and chemicals were observed locked an inaccessible to residents in care. First aid kit was present and complete. All fire prevention systems such as sprinklers, smoke detectors, carbon monoxide detectors, fire extinguishers, and fire control panel have been inspected in place. Resident files and staff files are reviewed and current. Medications are inspected and observed to be current and in order. Overall the facility is clean, in good repair, and in compliance with Title 22 regulations. Component III was conducted. Immediate licensure is recommended, pending final approval by Centralized Applications Branch. Report is reviewed with Acting Administrator and a copy is provided.the state’s words, verbatim · CDSS document, Mar 12, 2026