Abigail Complete Care

Type of visit: Required - 1 Year

On 6/16/2026, LPA Grace Donato made an unannounced annual visit to the facility. LPA met with Administrator Vivian Fragiacomo. LPA explained the purpose of the visit. LPA toured the facility inside and outside including resident rooms, kitchen area and activity area. While touring the facility it was observed that the room temperature was at 70 deg F. Hot water was also tested in the bathrooms and the temperature was 110 deg F. The facility is observed to be clean, odorless, and well maintained. Residents bedrooms were observed to be well organized and fully furnished with adequate lighting. Sharps and toxic materials were observed locked. Food supply in kitchen and pantry was observed with an adequate two day perishable and seven day non-perishable food supply. Carbon monoxide/smoke detectors, and fire extinguisher were present throughout the facility. Facility has an updated log for emergency drill which is done every quarter. Five resident records and five staff records were reviewed. Centrally stored medication was locked and inaccessible by residents. All medication was labeled and sorted by resident name. All medication logs are complete and updated. Administrator will send the Liability Insurance to LPA. No deficiencies cited today. Report is reviewed and copy is provided.the state’s words, verbatim · CDSS document, Jun 16, 2026

Type of visit: POC

On 5/16/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Plan of Correction(POC) visit to clear the citation delivered on 5/7/2025. LPA Calandra was greeted by Jackie Vega, Assistant Administrator and explained the purpose of the visit. On 5/7/2025, the facility was cited for a violation of Health and Safety Code(HSC) 1569.695(c) Emergency Plans for not having documentation of their latest quarterly emergency visit. During the visit on 5/16/2025, LPA Calandra was able to review the document and clear the deficiency. An exit interview was conducted. A copy of the report and the POC clearance letter were left at the facility.the state’s words, verbatim · CDSS document, May 16, 2025

Type of visit: Required - 1 Year

On 5/7/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct the Annual 1-year required inspection. LPA Calandra was greeted by Jackie Vega, Administrative Assistant and explained the purpose of the visit. Vivian Fragiacomo, Administrator/Licensee arrived later during the visit. LPA Calandra toured the physical plant. This is a 1 story building with a common space, dining room, office, front patio, dining room, pantry, etc. LPA toured rooms 9, 12, 14,19, 16, 20, 21, and 4A and 4B. All bedrooms had the required furniture and sufficient lighting. All bathrooms had anti-skid floor mats and shower bars. No accessible bodies of water or hazards were observed in hallways or the backyard. The facility's fire alarms and Carbon Monoxide detector were observed to be in working order. The facility's first aid kit was observed to have all required items. The facility's hot water temperature was measured within the required 105-120 degrees Fahrenheit. The facility had the required 7 days of non perishables and 2 days of perishables on site. No food was expired. The facility was maintained at a comfortable temperature of 70 degrees Fahrenheit. The facility's fire extinguishers were observed to be fully charged and last serviced on 4/16/2025. All sharp objects, soap, and detergent were observed to be locked and in-accessible to persons in care. LPA reviewed 5 resident records and 6 staff records. All were observed to be complete. LPA received copies of the following documents at the facility: -Facility's Transportation Policy -Facility's Theft and Loss Policy -Liability Insurance -LIC 500 -Administrators' certificates A review of Centrally stored medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication records kept at the facility. Deficiencies are cited under the California Code of Regulations, Title 22. Failure to correct the deficiencies by the due date may result in civil penalties. An exit interview was conducted. A copy of this report along with appeal rights was left with Vivian Fragiacomo, Administrator/Licensee.the state’s words, verbatim · CDSS document, May 7, 2025

Allegation investigated: - Staff are unable to communicate with residents in care - Staff do not treat residents with dignity or respect

On 06/19/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit to deliver the findings regarding the allegations. LPA met with administrator Vivian Fragiacomo and explained the purpose of today's visit. During the investigation LPA conducted interviews with staff, resident family members, and made facility observations. As a result of the investigation process LPA did not receive any reports by family of the staff not treating residents with dignity or respect. LPA made observations as well and did not observe any staff mistreatment. Interviews did not show any dignity or respect issues. Staff are observed and inteviewed as well and there was no observable or reportable issues of communication by staff. Due to no other information or contact made by the complainant LPA does not have any evidence to prove these allegations took place. These allegations are unfounded. This agency has investigated the complaint alleging: Staff are unable to communicate with residents in care and Staff do not treat residents with dignity or respect. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. Report is reviewed with the administrator and a copy of this report is provided. Unfoundedthe state’s words, verbatim · CDSS document, Jun 19, 2024 · control 14-AS-20240610110814

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced required - 1 year inspection visit. LPA met with administrator Vivian Fragiacomo and explained purpose of today's inspection. Prior to entry LPA was tested for COVID via rapid testing. LPA was screened appropriately prior to entry. PPE supply is observed as in place stored through out the facility via substations. There is also PPE stored in storage closets in main dining room area. Staff is observed wearing masks through out the facility. Mitigation and infection control plans are current and being followed. This is a single level facility. Hospice waiver for 12 residents of which there are 7 residents under hospice care. There are no accessible bodies of water or fire safety hazards observed. Medications, toxins and sharps are stored appropriately and inaccessible to clients. Facility ambient temperature is warm and comfortable at 71F per facility thermostat, and lighting is sufficient for residents and staff safety. Toilet and bathing facilities are equipped with grab bars and non-skid mats. LPA observed one shower room adjacent to room 20. Shower rooms have pull cords present. Water temperature is tested in shower room at 120F. Liquid soap and paper towels are present in resident room bathrooms observed. LPA observed resident rooms 8 and 5 which have pull cords in place. Resident rooms observed contain all required furnishings and lighting. Facility has three first-aid kits that are in place through out the facility. A Disaster and Mass Casualty Plan is observed as posited. Additional food supplies are observed as in place in main kitchen and storage area. Two day perishable and one week non-perishable food supplies are observed as in place. Criminal record clearances or exemptions for facility staff or other individuals who have client contact are current. Fire extinguishers inspected are current with inspection tags dated 04/01/2024. Carbon monoxide detectors are observed as in place through out the facility. Facility is fully equipped with fire sprinklers. Continued on next page... Page 2 - LIC809 Janitor closet is observed in the dining room area as locked and contains cleaning supplies and pre measuring equipment for use by cleaning staff. Laundry room is also observed adjacent to the kitchen area behind key pad locked door as functioning and clean. Facility is equipped with full fire sprinkler system. Fire alarm system, including the fire control panel, was last inspected on 03/06/2024 per records reviewed. Emergency disaster drills are conducted quarterly last taken place in January 2024 at 2pm. Emergency egress routes were followed and observed to be free and clear of obstructions. Per file reviews made records observed as current. Administrator certificate is current and expiring November 2024. Facility does not handle resident monies. The following updated forms are being requested to be received by 05/10/2024: • LIC610D Emergency Disaster Plan • LIC 308 Designation of Administrative Responsibility • LIC 500 Personnel Report • Updated administrator certificate • LIC9020 Client Roster • Certificate of Liability Insurance • Control of Property No citations issued. Report is reviewed the administrator Vivian Fragiacomo.the state’s words, verbatim · CDSS document, May 3, 2024

Allegation investigated: - Staff did not obtain proper training - Staff did not obtain a proper health screening prior to working at the facility

On 01/10/2023 at 10:40am , Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver finidings regarding the allegations referenced above. LPA met with administrator Vivian Fragiacomo and explained the purpose of today's visit. During the investigation, LPA conducted interviews, reviewed records, and discussed training and health screening practices. It is discovered through the investigation process that the facility does require appropriate health screening prior to be hired. Per file reviews made, proper training is on file for 4 of 4 med tech files reviewed. 7 of 7 staff files made indicate that staff are TB tested with proper health screening prior to employment and are properly associated to the facility per facility association roster. Complainant was contacted but no return contact was received to support allegations. These allegations are unfounded. This agency has investigated the complaint alleging "Staff did not obtain proper training and Staff did not obtain a proper health screening prior to working at the facility". We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. Report is reviewed with Vivian. Unfoundedthe state’s words, verbatim · CDSS document, Jan 10, 2024 · control 14-AS-20240102131604