Jla Healthcare Services Llc is a residential care home for the elderly (RCFE) in Montara, San Mateo County, California — state license #415601129, licensed for 24 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 18 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 16, 2026 — published below in full, verbatim and unscored.

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Jla Healthcare Services Llc

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Residential care home for the elderly (RCFE) · Mid-size home, 24 residents · Montara, CA · San Mateo County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #415601129, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
1185 Acacia Street · Montara, San Mateo County
Phone
(650) 477-2857
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 24 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 4 residents
Bedridden careApproved for 6 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY OF WHICH 6 MAY BE BEDRIDDEN. EACH ROOM SHALL ONLY HAVE ONE BEDRIDDEN PER ROOM. APPROVED HOSPICE WAIVER FOR 4.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 20 times and filed 18 documents. The most recent is a facility evaluation report, dated June 16, 2026.

Most recent state visit
June 16, 2026
Occupancy at the December 9, 2024 visit
21 of 24 beds

The state's published file for this home includes 4 documents with transcribed findings, dated August 2, 2023 to December 9, 2024. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (2), “Unsubstantiated” (1). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 18 documentsFull record on the state’s site →
20263 state visits · 4 documents
Jun 16, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 11, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 5, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 5, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Jun 19, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Dec 9, 2024Complaint investigation reportUnfounded

Allegation investigated: Facility is in financial distress.

On December 9, 2024, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the investigation findings. Upon entry, LPA met with med tech, Hurry Valdez and LPA explained the purpose of the visit. The Administrator, Loi Bustamante arrived shortly thereafter and LPA explained the purpose of the visit. Regarding to the allegation of facility is in financial distress, there is no additional information forthcoming from the reporting party, however, during the initial reporting, the reporting party stated that they received validated information that the facility and its licensees recently filed Bankruptcy and based on foregoing, they could say that the facility and its licensees are now in a big financial crisis and distress. As part of the investigation, LPA interviewed the administrator/licensee, facility staff, residents and responsible party. The administrator/licensee acknowledged that the facility filed for bankruptcy but denied the allegation and statedthe state’s words, verbatim · CDSS document, Dec 9, 2024 · control 14-AS-20241031162122
Nov 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 17, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 18, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff neglected to supervise resident who swallowed their dentures leading to resident's death

On January 18, 2024, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the complaint investigation findings. LPA met with administrator and explained the purpose of today's visit. Regarding to the allegation of- staff neglected to supervise resident who swallowed their dentures leading to resident's death, there is no additional information forthcoming from the reporting party. However, during the initial reporting, the reporting party reporting that resident #1 (R1) was transferred to the hospital because R1 accidentally swallowed the denture and such accident caused an infection resulted R1's death and the incident was a gross negligence of the facility. Unfoundedthe state’s words, verbatim · CDSS document, Jan 18, 2024 · control 14-AS-20231120125621
20232 state visits · 2 documents
Nov 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 21, 2023Complaint investigation reportSubstantiated

Allegation investigated: - Staff recorded or live broadcased residents onto a public social media platform

On this day, Licensing Program Analyst (LPA) Jaime Vado and John Calandra conducted an unannounced complaint investigation visit to open the investigation into the allegations received. During today's visit LPAs met with administrator Eloisa Bustamante and explained the purpose of today's visit. During today's visit LPAs made facility observations. LPAs were able to determine which room of the facility the video recording took place based on the surroundings observed in the video. The video did show resident faces as well which is a violation of resident personal rights. LPAs also interviewed the staff person (S1) who broadcasted the video and S1 did confirm that S1 posted the video to their personal social media account. According to S1 they only posted it with good intiontions and that they did not know they were not allowed to post such without consent. This allegation is substantiated. Based on LPA interviews and items letters received, the preponderance of evidence standard has bethe state’s words, verbatim · CDSS document, Nov 21, 2023 · control 14-AS-20231120125621
Beside homes the same size
Type A citations1typical 1
Type B citations0typical 1
Substantiated complaints1typical 2
Total complaints3typical 7
State visits on file20typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated20263402025110202444020233412022560
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — San Mateo County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2023 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (650) 477-2857

Is Jla Healthcare Services Llc licensed?

Yes — Jla Healthcare Services Llc is a licensed residential care home for the elderly (RCFE) in Montara (San Mateo County): California license #415601129, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 24 residents. State records list 18 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated June 16, 2026, appears in the inspection record on this page.

Can Jla Healthcare Services Llc care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Jla Healthcare Services Llc with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY OF WHICH 6 MAY BE BEDRIDDEN. EACH ROOM SHALL ONLY HAVE ONE BEDRIDDEN PER ROOM. APPROVED HOSPICE WAIVER FOR 4.

How much does Jla Healthcare Services Llc cost?

California's public licensing record does not include Jla Healthcare Services Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Jla Healthcare Services Llc accept Medi-Cal or the Assisted Living Waiver?

Jla Healthcare Services Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

21 of 24 beds occupied (88%) when the state visited on December 9, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Jla Healthcare Services Llc?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 20 state visits and 18 dated documents since 2022 for Jla Healthcare Services Llc; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 9, 2024, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility is in financial distress.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On December 9, 2024, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the investigation findings. Upon entry, LPA met with med tech, Hurry Valdez and LPA explained the purpose of the visit. The Administrator, Loi Bustamante arrived shortly thereafter and LPA explained the purpose of the visit. Regarding to the allegation of facility is in financial distress, there is no additional information forthcoming from the reporting party, however, during the initial reporting, the reporting party stated that they received validated information that the facility and its licensees recently filed Bankruptcy and based on foregoing, they could say that the facility and its licensees are now in a big financial crisis and distress. As part of the investigation, LPA interviewed the administrator/licensee, facility staff, residents and responsible party. The administrator/licensee acknowledged that the facility filed for bankruptcy but denied the allegation and statedCDSS inspection report, December 9, 2024 · control 14-AS-20241031162122
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff neglected to supervise resident who swallowed their dentures leading to resident's death
State's findingUnfoundedThe state investigated and found the allegation to be false.
On January 18, 2024, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the complaint investigation findings. LPA met with administrator and explained the purpose of today's visit. Regarding to the allegation of- staff neglected to supervise resident who swallowed their dentures leading to resident's death, there is no additional information forthcoming from the reporting party. However, during the initial reporting, the reporting party reporting that resident #1 (R1) was transferred to the hospital because R1 accidentally swallowed the denture and such accident caused an infection resulted R1's death and the incident was a gross negligence of the facility. UnfoundedCDSS inspection report, January 18, 2024 · control 14-AS-20231120125621

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewed- Staff recorded or live broadcased residents onto a public social media platform
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On this day, Licensing Program Analyst (LPA) Jaime Vado and John Calandra conducted an unannounced complaint investigation visit to open the investigation into the allegations received. During today's visit LPAs met with administrator Eloisa Bustamante and explained the purpose of today's visit. During today's visit LPAs made facility observations. LPAs were able to determine which room of the facility the video recording took place based on the surroundings observed in the video. The video did show resident faces as well which is a violation of resident personal rights. LPAs also interviewed the staff person (S1) who broadcasted the video and S1 did confirm that S1 posted the video to their personal social media account. According to S1 they only posted it with good intiontions and that they did not know they were not allowed to post such without consent. This allegation is substantiated. Based on LPA interviews and items letters received, the preponderance of evidence standard has beCDSS inspection report, November 21, 2023 · control 14-AS-20231120125621
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are administering Insulin injections
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On August 2, 2023 Licensing Program Analyst (LPA) Murial Han conducted an unannounced 10-day complaint # 14-AS-20230726130737. LPA Han met with the administrator, Loi Bustamante and explained the purpose of the visit. As part of the investigation, LPA interviewed administrator, facility staff, resident, and reviewed documents. Regarding to allegation of facility staff are administering insulin injections- there is no additional information forthcoming from the reporting party. LPA interviewed administrator who denied the allegation and stated facility has one resident (R1) who requires insulin injection that is performed by him/herself and facility staff performed handheld assistance when needed. UnsubstantiatedCDSS inspection report, August 2, 2023 · control 14-AS-20230726130737

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 20 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
20
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(650) 477-2857
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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