Aegis Living San Francisco is a residential care home for the elderly (RCFE) in South San Francisco, San Mateo County, California — state license #415601101, licensed for 100 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 28, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 17 times and filed 14 documents. The most recent is a facility evaluation report, dated May 28, 2026.
The state's published file for this home includes 6 documents with transcribed findings, dated December 2, 2022 to June 12, 2024. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (2), “Unsubstantiated” (2). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 12, 2024Substantiated
Allegation investigated: Staff did not report an incident involving resident in care as necessary.
On 6/12/24, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit. LPA met with Administrator (ADM), Cecilia Dauth and LPA explained the purpose of today's visit. LPA Donato interviewed three staff members during the course of the investigation. Regarding the allegation of staff did not report an incident involving resident in care as necessary, RP stated that no one told F1 that R1 sustained any injuries. F1 visited R1 on 03-13-24 and asked R1 how he/she was. R1 said his/her leg hurt. F1 pulled up the pants and saw a 4'5" gash with dried blood, as well as the two bruises. During the interview S2 mentioned that the bruising was not reported to management. page 1 of 2 Substantiatedthe state’s words, verbatim · CDSS document, Jun 12, 2024 · control 14-AS-20240408125636
Jun 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 19, 2024Unfounded
Allegation investigated: Staff are not following proper infection control requirements
On 3/2024, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit. LPA met with Administrator Cecilia Dauth and explained the purpose of today's visit. Regarding the allegation of staff are not following proper infection control requirements, the Reporting Party (RP) stated that there is no PPE for the staff. RP stated that they don’t have any face shields or hair covers. RP stated that all the residents are being isolated except one. LPA interviewed staff members and 6 out of 6 mentioned that there were emergency PPEs provided by the facility. LPA also interviewed Administrator Cecilia Dauth & Wellness Director Hayley Ragasa, both stated that part of their protocol is to have garbage bin and supply outside the rooms of infected residents. This is for when staff enters, they wear the PPE supply and when exiting, throw the PPEs right away on the bin. Face shields are also available when requested by staff. Residents who were infected are isolthe state’s words, verbatim · CDSS document, Mar 19, 2024 · control 14-AS-20240313115017
Jan 12, 2024Substantiated
Allegation investigated: - Residents' room is malodorous - Facility placed a resident in another residents room without notifying responsible party.
Based on observations and review of records, these allegations are substantiated. The preponderance of evidence standard has been met. During initial complaint visit on 4/11/23, LPAs Jeung and Donato visited all 17 memory care apartments, and detected the smell of urine in 3 rooms, despite the overwhelming floral scent of a cleaner/disinfectant product and that LPAs were wearing surgical masks. As confirmed by staff and indicated in facility's billing records, client #2 was relocated to room 101 with client #1 on 3/14/23. There was no notice given to conservator of client #1 about this new living arrangement. Deficiencies of the California Code of Regulations, Title 22, are cited on a following page. Substantiatedthe state’s words, verbatim · CDSS document, Jan 12, 2024 · control 14-AS-20230403164840
Jan 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 30, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 7, 2023Unsubstantiated
Allegation investigated: Facility staff does not help facilitate communication between reporting party and resident Facility staff chemically restrained the resident
On 11/07/23, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced visit to deliver findings for the above allegations. LPA met with Administrator, Cecilia Dauth & Resident Wellness Director Hayley Ragasa and explained the purpose of today's visit. Regarding the allegation of facility staff does not help facilitate communication between reporting party (RP) and resident (R1). It was reported that the facility is not helping RP communicate with R1. During the investigation, LPA interviewed staff members and five out of eight staff mentioned that there are no issues with regards to any family members calling to speak to residents. The only times that a phone call might not go through is when a resident is agitated, sleeping, is on an activity or having meals. In cases or residents with dementia, residents might not be lucid at that time or don’t even remember who they are talking to. The facility is also able to transfer calls so that residents will be able to talk to famthe state’s words, verbatim · CDSS document, Nov 7, 2023 · control 14-AS-20230628150627
Year-by-year trend
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Is Aegis Living San Francisco licensed?
Yes — Aegis Living San Francisco is a licensed residential care home for the elderly (RCFE) in South San Francisco (San Mateo County): California license #415601101, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 100 residents. State records list 14 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 28, 2026, appears in the inspection record on this page.
Can Aegis Living San Francisco care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Aegis Living San Francisco with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 100 NON-AMBULATORY, OF WHICH ALL MAY BE BEDRIDDEN. HOSPICE CARE WAIVER FOR 10 RESIDENTS.
How much does Aegis Living San Francisco cost?
California's public licensing record does not include Aegis Living San Francisco's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Aegis Living San Francisco accept Medi-Cal or the Assisted Living Waiver?
Aegis Living San Francisco is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
65 of 100 beds occupied (65%) when the state visited on June 12, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Aegis Living San Francisco?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 17 state visits and 14 dated documents since 2022 for Aegis Living San Francisco; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 12, 2024, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(650) 952-6100Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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