Heirloom Gardens Of Daly City is a residential care home for the elderly (RCFE) in Daly City, San Mateo County, California — state license #415600805, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated October 8, 2025 — published below in full, verbatim and unscored.

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Heirloom Gardens Of Daly City

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Daly City, CA · San Mateo County
LicensedWheelchairMemory care not on fileHospice not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #415600805, held since 2009 · read from the California state record on August 2, 2026 ·See on State Site →
75 Surrey Court · Daly City, San Mateo County
Phone
(650) 922-1039
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. FIVE (5) MAY BE NON-AMBULATORY. NON-AMBULATORY RESIDENTS ALLOWED ON FIRST FLOOR ONLY.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 8 times and filed 8 documents. The most recent is a facility evaluation report, dated October 8, 2025.

Most recent state visit
October 8, 2025
Occupancy at the April 16, 2025 visit
0 of 6 beds

The state's published file for this home includes 1 document with transcribed findings, dated April 16, 2025. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 8 documentsFull record on the state’s site →
20254 state visits · 4 documents
Oct 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 16, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility staff restrained resident by tying resident's bedroom door to a handrail

On April 16, 2025, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver the findings for the above allegation. LPA met with Licensee/administrator, Jocelyn De La Torre and explained the purpose of the visit. Regarding the allegation, facility staff restrained resident by tying resident's bedroom door to a handrail, according to the reporting party, on 3/16/25, there was a fire at the facility and it was observed that there was a tie on Resident 1's (R1's) door handle on one side and it was tied to stair railing on opposing side. During the investigation, LPA interviewed the administrator and interviewed staff. According to the administrator, she admitted that R1's room was tied by Staff 1 (S1), however does not know why. In addition, based on staff interviewed, S1 admitted that he/she did tie R1's room door because R1's room would not close all the way and to stop R1 from going downstairs all the time. Based on the information collected, anthe state’s words, verbatim · CDSS document, Apr 16, 2025 · control 14-AS-20250319150828
Mar 19, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Oct 4, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 27, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 19, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints1typical 0
State visits on file8typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2009.
Year-by-year trend
YearVisitsDocumentsSubstantiated202544120243302022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$8,000 /mo
our estimate — San Mateo County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
If end-of-life care were ever needed, could they stay here? What’s the plan?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Heirloom Gardens Of Daly City licensed?

Yes — Heirloom Gardens Of Daly City is a licensed residential care home for the elderly (RCFE) in Daly City (San Mateo County): California license #415600805, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated October 8, 2025, appears in the inspection record on this page.

Can Heirloom Gardens Of Daly City care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Heirloom Gardens Of Daly City with clearances for wheelchair / non-ambulatory; it does not list dementia / memory care, hospice care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIVE (5) MAY BE NON-AMBULATORY. NON-AMBULATORY RESIDENTS ALLOWED ON FIRST FLOOR ONLY.

How much does Heirloom Gardens Of Daly City cost?

California's public licensing record does not include Heirloom Gardens Of Daly City's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Heirloom Gardens Of Daly City accept Medi-Cal or the Assisted Living Waiver?

Heirloom Gardens Of Daly City is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

0 of 6 beds occupied (0%) when the state visited on April 16, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Heirloom Gardens Of Daly City?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 8 state visits and 8 dated documents since 2022 for Heirloom Gardens Of Daly City; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated April 16, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

1 transcribed report on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff restrained resident by tying resident's bedroom door to a handrail
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On April 16, 2025, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver the findings for the above allegation. LPA met with Licensee/administrator, Jocelyn De La Torre and explained the purpose of the visit. Regarding the allegation, facility staff restrained resident by tying resident's bedroom door to a handrail, according to the reporting party, on 3/16/25, there was a fire at the facility and it was observed that there was a tie on Resident 1's (R1's) door handle on one side and it was tied to stair railing on opposing side. During the investigation, LPA interviewed the administrator and interviewed staff. According to the administrator, she admitted that R1's room was tied by Staff 1 (S1), however does not know why. In addition, based on staff interviewed, S1 admitted that he/she did tie R1's room door because R1's room would not close all the way and to stop R1 from going downstairs all the time. Based on the information collected, anCDSS inspection report, April 16, 2025 · control 14-AS-20250319150828

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
1
typical for this size: 0
State visits on file
8
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(650) 922-1039
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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