Monteverde Manor is a residential care home for the elderly (RCFE) in San Bruno, San Mateo County, California — state license #415600663, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 29, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated April 29, 2026.
The state's published file for this home includes 2 documents with transcribed findings, dated April 26, 2022 to April 9, 2025. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 29, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 29, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 22, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 9, 2025Unfounded
Allegation investigated: Staff neglected to provide medical attention to resident resulting in stage 4 injury.
On 4/9/2025, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the complaint investigation findings. LPA met with the administrator and explained the purpose of today's visit. Regarding to the allegation of- staff neglected to provide medical attention to resident resulting in stage 4 injury, there is no additional information forthcoming from the reporting party. However, during the initial reporting, the reporting party stated that when resident #1( R1) was admitted to the facility with a stage 2 pressure ulcer and when R1 was transferred to the hospital due to a change in health condition, the pressure ulcer got worse to a stage 4. The reporting party stated that R1 feels neglected by the facility and did not receive the proper care. Unfoundedthe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 14-AS-20250206162914
Apr 24, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Monteverde Manor licensed?
Yes — Monteverde Manor is a licensed residential care home for the elderly (RCFE) in San Bruno (San Mateo County): California license #415600663, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated April 29, 2026, appears in the inspection record on this page.
Can Monteverde Manor care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Monteverde Manor with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OLDER. FOUR (4) MAY BE NON-AMBULATORY. LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF HOSPICE WAIVER FOR ONE (1) RESIDENT.
How much does Monteverde Manor cost?
California's public licensing record does not include Monteverde Manor's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Monteverde Manor accept Medi-Cal or the Assisted Living Waiver?
Monteverde Manor is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on April 9, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Monteverde Manor?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2022 for Monteverde Manor; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 9, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Monteverde Manor?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Monteverde Manor Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(650) 624-7624Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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