Hacienda Mission San Luis Rey, The is a residential care home for the elderly (RCFE) in Oceanside, San Diego County, California — state license #374604717, licensed for 294 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated January 14, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 14 times and filed 12 documents. The most recent — a complaint investigation report on January 14, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated November 25, 2024 to January 14, 2026. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 14, 2026Unsubstantiated
Allegation investigated: Licensee did not ensure resident had access to meals Resident was not accorded dignity with personal relationships Licensee did not adminster medications as prescribed
Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director Donna Daniel-Herr and Resident Care Director MariRose Kruger. During today’s visit, LPA observed residents in care, interviewed staff, and reviewed and obtained copies of facility records. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that Licensee did not ensure Resident 1 (R1) had access to meals, R1 was not accorded dignity with personal relationships, and Licensee did not administer medications as prescribed. Continued on LIC9099-C page... Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 14, 2026 · control 08-AS-20240313162630
Jan 14, 2026Unsubstantiated
Allegation investigated: Staff did not administer medications as prescribed Staff did not treat resident with dignity Licensee did not provide residents with a 90 day written notice of rate increase
Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director Donna Daniel-Herr and Resident Care Director MariRose Kruger. During today’s visit, LPA observed residents in care and interviewed staff. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that staff did not administer medications as prescribed to Resident 1 (R1), that the Licensee did not provide residents with a written 90-day notice of rate increase, and staff did not treat resident with dignity. Continued on LIC9099-C page... Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 14, 2026 · control 08-AS-20250808155713
Oct 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 12, 2025Substantiated
Allegation investigated: Unlawful Eviction
Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced complaint visit to open an investigation and deliver findings regarding the above mentioned allegation. LPA was greeted by, identified herself to, and explained the purpose of the visit and the basic elements of the complaint with Move-In Coordinator Shelley Larkin. LPA also spoke with Executive Director Mariano Perez during the visit. During today’s visit, LPA observed residents in care, reviewed and obtained copies of facility records, and interviewed staff. LPA was away from the facility for approximately one hour between 12:30pm and 1:30pm. The Department's investigation consisted of interviews with residents and staff, records review, and a tour of the facility. It was alleged that the licensee unlawfully evicted Residents 1 and 2 (R1 and R2). Interviews with staff and R1, as well as review of R1 and R2's admission agreement signed May 2025 revealed that R1 and R2 moved into the facility on 5/15/2025 under athe state’s words, verbatim · CDSS document, Jun 12, 2025 · control 08-AS-20250603135425
Nov 25, 2024Unsubstantiated
Allegation investigated: Staff did not ensure that resident received phone calls
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegation. LPA identified herself to, was greeted by, and explained the purpose of the visit to Memory Care Director Bianca Tapia. During today’s visit, LPA observed residents in care, obtained copies of facility records, and interviewed staff. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that staff did not ensure that resident received phone calls, specifically Resident 1 (R1). Review of R1’s physician report dated October 2023 revealed that R1 had a diagnosis of major cognitive impairment and was confused and disoriented, but was able to follow directions and communicate needs. Continued on LIC9099-C page... Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 25, 2024 · control 08-AS-20240906142829
Aug 1, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 16, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Hacienda Mission San Luis Rey, The licensed?
Yes — Hacienda Mission San Luis Rey, The is a licensed residential care home for the elderly (RCFE) in Oceanside (San Diego County): California license #374604717, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 294 residents. State records list 12 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated January 14, 2026, was marked “Unsubstantiated” by the state.
Can Hacienda Mission San Luis Rey, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Hacienda Mission San Luis Rey, The with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 32 AMBULATORY, 250 NON-AMBULATORY, 12 BEDRIDDEN. NO RESTRICTIONS FOR BEDRIDDEN. DELAYED EGRESS APPROVED IN MEMORY CARE. HOSPICE WAIVER FOR 25.
How much does Hacienda Mission San Luis Rey, The cost?
California's public licensing record does not include Hacienda Mission San Luis Rey, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Hacienda Mission San Luis Rey, The accept Medi-Cal or the Assisted Living Waiver?
Hacienda Mission San Luis Rey, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
197 of 294 beds occupied (67%) when the state visited on January 14, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Hacienda Mission San Luis Rey, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 12 dated documents since 2023 for Hacienda Mission San Luis Rey, The; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 14, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(520) 797-4000Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Hacienda Mission San Luis Rey, The? Claim this listing — free — add photos, activities, languages, and today’s availability.