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Sunrise of Oceanside

Large community·Licensed for 136·Oceanside, California

Licensed since 2024Licence #374604802
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 27, 2026
  • Starting rate$6,110 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 136Large care community · a licensed care home (RCFE)
  • Room at the last state visit56 of 136 beds occupiedAugust 12, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitApril 16, 2026CDSS inspection record

Sunrise of Oceanside is a large care community in Oceanside — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 136 residents since 2024. Dementia care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Sunrise of Oceanside

Is Sunrise of Oceanside licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Sunrise of Oceanside licensed for?

136 residents — a large community, per CDSS records as of September 27, 2026.

Has Sunrise of Oceanside been cited?

0 Type A and 1 Type B citation since 2024, per CDSS records as of September 27, 2026. Those records count 11 state visits over the same years.

Is Sunrise of Oceanside still open?

This license was on the CDSS roster as of September 28, 2026.

What does Sunrise of Oceanside cost?

$6,110 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly, seen September 9, 2026.

Among 5 other homes of a similar licensed size in Oceanside that publish a starting rate, the middle half runs $3,796 to $4,746 a month, and the middle figure is $3,900 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Sunrise of Oceanside take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Sunrise of Oceanside Ca Opco & Sunrise Senior Livi, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Sharp Tri-City Medical Center is 2.9 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Sunrise of Oceanside keep a resident on hospice?

Hospice care is approved on this license, covering up to 20 residents, per CDSS records as of September 27, 2026.

Sunrise of Oceanside license and inspection record

  • Name on the license: “SUNRISE OF OCEANSIDE”, per the CDSS roster as of May 25, 2025.
  • License #374604802. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 136 residents — a large community, per CDSS records as of September 27, 2026.
  • Licensed to Sunrise of Oceanside Ca Opco & Sunrise Senior Livi, per CDSS records as of September 27, 2026.
  • First licensed in 2024, per CDSS records as of September 27, 2026.
  • 11 state inspection visits since 2024, per CDSS records as of September 27, 2026.
  • 0 Type A and 1 Type B citation on file since 2024, per CDSS records as of September 27, 2026. The same records count 11 state visits in that period.
  • 2 complaints and 1 substantiated allegation on file since 2024, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is April 16, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 136 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 20 residents
  • BedriddenApproved · covers up to 20 residents

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 136 NON-AMBULATORY OF WHICH 20 MAY BE BEDRIDDEN. BEDRIDDEN MAY RESIDE IN ANY ROOM. APPROVED DELAYED EGRESS. WAIVER/GRANTED FOR HOSPICE CARE FOR (20).

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Medicines

    Level of medication service: reminders only

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

    caring.com · 2026-09-09

  • Staying through hospice

    Hospice waiver on file · covers up to 20 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Assisted living

    Reported on aplaceformom.com · seen September 9, 2026.

  • Help with bathing or showering

    Reported on seniorly.com · seen September 9, 2026.

  • Assistance with transfers

    Reported on seniorly.com · seen September 9, 2026.

  • Level of medication serviceReminders only

    Reported on caring.com · seen September 9, 2026.

  • Diabetic / carbohydrate-controlled diet

    Reported on seniorly.com · seen September 9, 2026.

  • Incontinence care

    Reported on aplaceformom.com · seen September 9, 2026.

  • Mental wellbeing programmingMental wellness program

    Reported on seniorly.com · seen September 9, 2026.

  • Respite / short-term stays

    Reported on aplaceformom.com · seen September 9, 2026.

  • Help with dressing and grooming

    Reported on seniorly.com · seen September 9, 2026.

  • Building is wheelchair accessible

    Reported on seniorly.com · seen September 9, 2026.

  • Medication management

    Reported on seniorly.com · seen September 9, 2026.

  • Diabetes care

    Reported on aplaceformom.com · seen September 9, 2026.

Nights & staffing

  • 24-hour supervision claimed

    Reported on seniorly.com · seen September 9, 2026.

  • Emergency call system

    Reported on seniorly.com · seen September 9, 2026.

What it costs here

This home’s starting rate

$6,110a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$6,110a month

Likely $6,110–$6,710

With a studio and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$6,110this home

    The home lists this starting rate on Seniorly, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $6,110–$6,710
$6,110
First monthWith a one-time move-in fee · likely $6,110–$10,200
$8,110
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly, seen September 9, 2026.

8 homes like this within 5 miles publish starting rates mostly between $2,850–$4,700.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 8 nearby homes behind this estimate

Where it is

  • 4845 Mesa Dr, Oceanside, CA 92056Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2024, the state has filed 11 documents for this home, and its records count 11 visits since 2024. The most recent is a facility evaluation report, dated April 16, 2026.

On file since
2024
State visits
11
Most recent visit
April 16, 2026
Occupied · August 12, 2024 visit
56 of 136 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated August 12, 2024 to October 7, 2025. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations1typical 1
  • Substantiated allegations1typical 2
  • Total complaints2typical 6

“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2024.

Year by year
YearVisitsDocumentsSubstantiated202633020254502024331

The last 36 months — 11 of 11 documents

20263 state visits · 3 documents
Apr 16, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced Case Management to continue the annual inspection started on 4/13/2026. LPA was greeted by, identified herself to, and explained the purpose of the visit with Business Office Coordinator Vanessa Gomez. Executive Director Kimberly Malaspina arrived during the visit. The facility has a licensed capacity of 136 non-ambulatory residents, 20 of which may be bedridden and has a hospice waiver for 20 residents. The facility has an approved fire clearance for delayed egress in the facility's memory care. The Administrator for the facility is Kimberly Malaspina and their certificate was valid and current. During visits on 4/13/2026 and 4/16/2026, LPA inspected a random sampling of resident rooms and bathrooms, common areas, kitchen, and outside space. No bodies of water or secured perimeter were observed on the premises. The facility was found to be clean, safe, and in good repair with no pathway obstructions. LPA observed linens and hygiene products for resident use. The facility’s ambient and water temperature were measured within regulatory requirements at multiple locations. LPA observed locked storage for resident medications and hazardous and/or toxic chemicals, both of which were stored separately from food supplies. According to Kim Malaspina, no firearms or weapons are stored on the premises. LPA observed a minimum supply of 2-days of perishable food and 7-days of non-perishable food. The refrigerator and freezer temperatures were kept within requirements. Staff present at the facility had a criminal background clearance and association. LPA reviewed multiple resident and staff records. No deficiencies were cited on today’s date. An exit interview was conducted with Executive Director Kimberly Malaspina, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Apr 16, 2026
Apr 13, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced Required 1-Year visit. The facility file was reviewed prior to the visit. LPA was greeted by, identified herself to, and explained the purpose of the visit with Executive Director Kimberly Malaspina. During today's visit, LPA reviewed facility records and observed residents in care. Due to time constraints, the annual inspection could not be completed and a return visit on a subsequent day is needed. No deficiencies were cited on today's date. An exit interview was conducted with Executive Director Kimberly Malaspina, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Apr 13, 2026
Mar 19, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced case management visit to provide guidance and consultation. LPA was greeted by, identified herself to, and explained the purpose of the visit with Executive Director Kimberly Malaspina. During today’s visit, LPA spoke with Executive Director Kimberly Malaspina and Resident Care Director Anthony Bawalan in order to provide guidance regarding regulation changes, reappraisals, eviction procedures, reporting requirements, and observation of residents. LPA also reviewed and obtained copies of facility records. No deficiencies were cited on today’s date. An exit interview was conducted with Executive Director Kimberly Malaspina and Resident Care Director Anthony Bawalan, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Mar 19, 2026
20254 state visits · 5 documents
Oct 7, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Lack of supervision resulted in resident on resident abuse with serious injury

On 10/7/2025, LPA Grace Donato conducted a telephone interview with the facility to deliver findings. LPA spoke with Administrator, Kimberly Malaspina and explained the purpose of the call. Regarding the allegation of Lack of supervision resulted in resident on resident abuse with serious injury, Reporting Party (RP) stated that a resident (R1) took an unwitnessed fall that led to R1s hip breaking. RP mentioned that another resident (R2) pushed R1. During the investigation, staff members were interviewed, and records were reviewed. page 1 of 2 Unsubstantiated Staff that were interviewed were present in the memory care on 12/17/2024 during the AM shift. While providing assistance to another resident, S1 saw R1 on the ground in the adjoining living room. S1 got additional assistance from S2 who was also assisting with the other resident. S2 asked resident R1 what happened. According to S2, R1 said, “R2 pushed me,” and pointed to R2. Both staff were the only direct care staff in the area at the time and acknowledged R2 was by R1 in the living room. There is no video surveillance inside the facility. R1 was assessed by facility staff. Emergency services were called and transported R1 to the hospital for evaluation. For the records that were reviewed, both R1 and R2 have neuro cognitive disorders. R1 was noted as independent with mobility and transferring. R2 is noted as not having any inappropriate or aggressive behavior. While R1 sustained an injury while in care, there is no evidence that either R2 had inappropriate or aggressive behavior, and that additional supervision was needed to prevent a resident-on-resident altercation. There is no corroborating evidence that a lack of supervision resulted in R1 being pushed by R2 resulting in injury. Based on interviews, observations and records review, the department has determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Report is reviewed and copy is provided. page 2 of 2the state’s words, verbatim · CDSS document, Oct 7, 2025 · control 08-AS-20241218141448
May 13, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Amy Domingo conducted an unannounced Case Management visit. LPA was welcomed by, identified herself to, and discussed the purpose of the visit with Resident Care Director (RCD), Anthony Bawalan. . Today’s visit was in response to the death of Resident #1 (R1), which licensee self reported. It was reported that R1 passed away on May 5, 2025 at the hospital. LPA briefly toured the facility, performed a welfare check on residents in care, interviewed staff, and obtained copies of pertinent facility records. Additional information may be needed and further visits and or telephone calls. No deficiencies were observed or cited on this date. An exit interview was conducted with Anthony Bawalan RCD, to whom a copy of this report, and the Licensee/Appeal Rights LIC 9058 (03/22) were provided to the Director, whose signature on this form confirms receipt of these documents.the state’s words, verbatim · CDSS document, May 13, 2025
Apr 25, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced case management visit to complete the annual inspection from 4/7/2025. LPA was greeted by, identified herself to, and explained the purpose of the visit with Executive Director Kimberly Malaspina. The facility is licensed for a maximum capacity of 136 non-ambulatory residents, 20 of which may be bedridden in any room. The facility has a waiver for 20 hospice residents. The facility also has approval for delayed egress for the facility's memory care. During today’s visit, the facility had a census of 73 residents. The Administrator for the facility is Kimberly Malaspina and their certificate was valid and current. During visits on 4/7/2025 and 4/25/2025, LPA toured the facility and inspected a random sampling of resident rooms, common bathrooms, kitchen, common areas, and outside space. No bodies of water were observed on the premises. LPA observed the delayed egress to be operational. The facility was found to be clean, safe, and in good repair with no pathway obstructions. The facility’s water temperature was measured at 111.7, 115.0, 115.0, 115.4, 115.9, 116.8 and 118.4 degrees Fahrenheit across random sampling of resident rooms and common bathrooms. The facility’s internal temperature was measured at 71, 72, and 76 degrees Fahrenheit across the facility. LPA observed locked storage for all hazardous and/or toxic chemicals and were stored separately from food supplies. According to Kimberly Malaspina, no firearms or weapons are stored on the premises. LPA also observed locked storage for resident medications and resident and staff files. Resident medications are stored in their original container and labelled. Continued on LIC809-C page… LPA observed a minimum of a 2-day supply of perishable food and a 7-day supply of non-perishable food present at the facility. The facility refrigerator was kept at 37 degrees Fahrenheit, and the facility freezer was kept at 0 degrees Fahrenheit. LPA observed linens and hygiene products provided to the residents that are in good repair and sufficient to meet their needs. Staff present at the facility during the time of the inspection had a criminal background clearance, were associated to the facility, and had a first aid certificate. LPA reviewed multiple resident and staff records. Each resident record was complete and contained a signed admission agreement, initial medical assessment, updated annual reappraisal, documents regarding safeguarding personal property and personal rights. Each staff file was complete and contained a personnel record, first aid certificate, fingerprint clearance and association, and a health screening. LPA spoke with staff and residents present at the facility during the time of the inspection and those interviews did not reveal any licensing or regulatory concerns. LPA provided consultation and guidance regarding reporting requirements and dementia regulation changes. No deficiencies were cited on today’s date. An exit interview was conducted with Executive Director Kimberly Malaspina and Resident Care Director Anthony Bawalan, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Apr 25, 2025
Apr 25, 2025Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced plan of correction visit. LPA was greeted by, identified herself to, and explained the purpose of the visit to Executive Director Kimberly Malaspina. The purpose of the visit was to document the clearance of the POC for the deficiency issued on 4/7/2025. On 4/7/2025, the licensee was issued a deficiency with a correction due date of 5/7/2025. During today’s visit, LPA Borunda verified that the licensee corrected the deficiency regarding medication management and storage. Therefore, the deficiency 87465(h)(2) is corrected. LPA provided Executive Director with a letter of Deficiency Cleared. An exit interview was conducted with Executive Director Kimberly Malaspina, whose signature below confirms receipt of a copy of this report, the Letter of Deficiency Cleared and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Apr 25, 2025
Apr 7, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced Required 1-Year visit. The facility file was reviewed prior to the visit. LPA was greeted by, identified herself to, and explained the purpose of the visit with Resident Care Director (RCD) Anthony Bawalan. The facility is licensed for a maximum capacity of 136 non-ambulatory residents, 20 of which may be bedridden. The facility has a waiver for 20 hospice residents and has a fire clearance for delayed egress in the facility's memory care. During today’s visit, the facility had a census of 73 residents. During today's visit, LPA toured the facility, reviewed facility records, and observed residents in care. During the facility tour, LPA observed four loose pills on the counter in Resident 1's (R1) private bathroom. [RCD was provided with LIC811 Confidential Names to identify R1] LPA checked R1's medicine cabinet and bathroom drawers and discovered multiple medication and supplement bottles. A interview with RCD Bawalan revealed that R1 was receiving medication management and the facility was centrally storing R1's medications. Additionally, review of R1's medical assessment dated 2/25/2025 revealed that R1 was unable to store their medications. RCD removed the medication and supplement bottles from R1's room and relocated them to the locked medication room during the visit. Therefore, a deficiency was cited for medication storage and noted on the attached LIC809-D page. Due to time constraints, the annual inspection could not be completed and a return visit on a subsequent day is needed. An exit interview was conducted with RCD Anthony Bawalan, whose signature below confirms receipt of a copy of this report, the LIC811 and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Apr 7, 2025
20243 state visits · 3 documents
Aug 12, 2024Complaint investigation reportSubstantiated

Allegation investigated: Licensee did not issue a refund of pre-admission fees

Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to open an investigation and deliver findings regarding the above mentioned allegation. LPA was greeted by, identified herself to, and explained the purpose of the visit and the basic elements of the complaint with Resident Care Director Anthony Bawalan. Executive Director Melon Rivera arrived during the visit. During today’s visit, LPA toured the facility, observed residents in care, reviewed and obtained copies of facility records, and interviewed staff. LPA was away from the facility for approximately one hour between 12:15pm and 1:15pm. The Department's investigation consisted of interviews with staff and outside sources, records review, and a tour of the facility. It was alleged that the Licensee did not issue a refund of pre-admission fees. Continued on LIC9099-C page... Substantiated Interviews with staff and outside sources revealed that sometime in March 2024, Applicant 1 (A1) expressed interest in moving in to the facility and paid the facility a $2,000 pre-admission deposit to hold a spot at the facility. [Executive Director was provided with an LIC811 Confidential Names List to identify A1.] Interviews with outside sources revealed that sometime in April 2024, A1 decided not to move into the facility and requested a refund of the pre-admission deposit via telephone. Interviews with staff revealed that the pre-admission deposit is fully refundable prior to move in and individuals must request a refund in writing using a facility provided form. Interviews with staff revealed that facility staff had difficulty getting in contact with A1 to complete the paperwork, partially due to A1 living at another licensed facility. Staff stated during interviews that the facility mailed the refund paperwork to A1 on least two occasions with no response. Staff also stated that they reached out to the staff at the facility A1 was residing at and requested assistance to have A1 complete the refund paperwork with no response. Interviews with staff and outside sources revealed that sometime in May 2024, a staff member from the facility's sales department met with A1 in person to complete the refund paperwork. Review of the refund request forms for A1 revealed that the paperwork to refund for A1's pre-admission deposit was completed on 5/9/2024 and 5/22/2024. Review of an email to the facility's external billing department revealed that the facility submitted A1's refund paperwork to be processed on 6/5/2024. Staff and outside sources confirmed during interviews that staff did not complete a formal care assessment for A1 and A1 never took possession of an apartment at the facility. Review of A1's ledger report generated on 8/12/2024 revealed that A1 has not been issued a refund for the pre-admission deposit totalling $2,000. The Department has investigated the above-mentioned allegation and based on interviews and records review, the preponderance of the evidence has been met, therefore, this allegation is deemed substantiated. The following deficiency is cited per CA Code of Regulations Title 22 and noted on the attached LIC9099-D page. An exit interview was conducted with Executive Director Melon Rivera, whose signature below confirms receipt of a copy of this report, the LIC811, and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Aug 12, 2024 · control 08-AS-20240805101045

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87507(g)(5)(E)(1)(a) · Plan of correction due date: Sep 9, 2024

87507 Admission Agreements (g)(5)(E) Preadmission fees shall be refunded according to the following conditions (1) A 100 percent refund... shall be provided... if (a) the applicant decides not to enter the facility prior to the facility completing a preadmission appraisal. This requirement has not been met as evidenced by: Based on interviews and records review, the licensee did not provide A1 with a refund of the $2,000 pre-admission fee. This poses a potentional personal rights risk to 56 of 56 residents in care.the state’s words, verbatim · CDSS document, Aug 12, 2024

Plan of correction: Executive Director stated that the facility now has a Business Office Coordinator who is responsible for processing all refunds in-house. The refund for A1 is being processed and the facility will be mailing the refund via check to A1's residence via certified mail. Executive Director will provide tracking information confirming A1's refund to the Department by POC due date of 9/9/2024.

Apr 4, 2024Facility evaluation reportReport on file

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Rebecca Ruiz conducted an announced Pre-Licensing visit. LPA was met by Applicants Jason Malone and Launa Moore and was granted entry into the facility. The purpose of today's visit is to inspect the facility to ensure that the facility is in compliance with California Code of Regulations, Title 22, Division 6. The fire inspection was completed on 2/27/2024 and the facility is approved for 136 non-ambulatory residents, 20 of which may be bedridden in any room, and delayed egress is approved in the facility's memory care on first and second floor. During today's visit, LPA toured the facility and inspected all common areas, outside spaces, and a sampling of resident rooms across the facility. The facility was found to be clean, safe, and in good repair with no pathway obstructions. Private and common resident bathrooms were observed to be clean and the toilets and showers were found to be in working order. The facility's water temperature in a sampling of resident bathrooms were measured at 110.8, 111.6, 117.1 and 119.5 degrees Fahrenheit. LPA observed locked storage areas where all hazardous and/or toxic chemicals were stored and secured. LPA observed locked storage for resident medications and files. Fire extinguishers were observed throughout the facility and found to be in compliance. A functioning carbon monoxide detector and smoke detectors were observed in the facility. No bodies of water were observed near or on the premises. LPA observed 7-day supply of non-perishable food and a 2-day supply of perishable food. Required postings were observed in a common area of the facility. LPA reviewed the applicant's Infection Control Plan and Emergency Disaster Plan. LPA conducted Component III with the applicant. The topics discussed were continuing operation requirements, record keeping/reporting, and physical plant compliance. Pre-licensing is complete, and this facility has no deficiencies. It is recommended that this facility be licensed pending final review and approval. An exit interview was conducted with the Applicant Launa Moore, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Apr 4, 2024
Apr 3, 2024Facility evaluation reportReport on file

Type of visit: Office

Facility Type: RCFE Application Type: Initial Capacity: 136 Interview Method: Telephone interview On 4/3/2024, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Apr 3, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

Find a detail about life at this home.

Rooms & the spaces they will use

  • Private rooms

    Reported on seniorly.com · seen September 9, 2026.

  • Common areasArts room · Game room · Dining room · TV Lounge · Central Fireplace · Indoor Common Areas · and 3 more

    Arts room · Game room · Dining room — reported on seniorly.com · seen September 9, 2026.

    TV Lounge · Central Fireplace · Indoor Common Areas · Indoor Atrium · Computer or Media Center · Meeting Room — reported on aplaceformom.com · seen September 9, 2026.

  • Wifi

    Reported on aplaceformom.com · seen September 9, 2026.

  • Shared / companion rooms

    Reported on seniorly.com · seen September 9, 2026.

  • LaundryDone by staff

    Reported on seniorly.com · seen September 9, 2026.

  • Private bathroom

    Reported on aplaceformom.com · seen September 9, 2026.

  • Visitor parking

    Reported on aplaceformom.com · seen September 9, 2026.

  • Room typesStudio

    Reported on seniorly.com · seen September 9, 2026.

  • AmenitiesMove-in coordination

    Reported on seniorly.com · seen September 9, 2026.

  • Rooms come furnished

    Reported on seniorly.com · seen September 9, 2026.

  • Housekeeping

    Reported on seniorly.com · seen September 9, 2026.

  • Roll-in / accessible shower

    Reported on aplaceformom.com · seen September 9, 2026.

Meals, preferences & familiar food

  • Dining styleRestaurant style

    Reported on aplaceformom.com · seen September 9, 2026.

  • Texture-modified dietsPureed

    Reported on aplaceformom.com · seen September 9, 2026.

  • All-day or flexible dining

    Reported on seniorly.com · seen September 9, 2026.

  • Vegetarian or vegan optionsVegetarian

    Reported on aplaceformom.com · seen September 9, 2026.

  • Meals served in the room

    Reported on aplaceformom.com · seen September 9, 2026.

  • Cultural cuisine regularly servedInternational

    Reported on aplaceformom.com · seen September 9, 2026.

  • Family may eat with the resident

    Reported on aplaceformom.com · seen September 9, 2026.

  • Food allergy management

    Reported on seniorly.com · seen September 9, 2026.

  • Meals provided

    Reported on seniorly.com · seen September 9, 2026.

  • Professional chef

    Reported on aplaceformom.com · seen September 9, 2026.

Activities & the rhythm of a day

  • Activity types offeredMovie nights

    Reported on seniorly.com · seen September 9, 2026.

  • Intergenerational programs

    Reported on aplaceformom.com · seen September 9, 2026.

Faith, culture & language

  • Languages spoken by caregiversEnglish

    Reported on seniorly.com · seen September 9, 2026.

Pets, routines & independence

  • Residents may bring a pet

    Reported on caring.com · seen September 9, 2026.

  • Pet types allowedDogs · Cats

    Reported on aplaceformom.com · seen September 9, 2026.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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