Valley Crest is a residential care home for the elderly (RCFE) in Apple Valley, San Bernardino County, California — state license #365530263, licensed for 65 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 5 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated February 5, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 7 times and filed 5 documents. The most recent is a facility evaluation report, dated February 5, 2026.
The state's published file for this home includes 1 document with transcribed findings, dated April 1, 2025. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 5, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 1, 2025Unsubstantiated
Allegation investigated: Staff do not ensure special dietary plans are followed for residents in care Staff use medication restraint on residents in care
Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA Mann met with Gabriel Aguilar, Administrator and explained the purpose of today's visit. The investigation consisted of LPA observations, pertinent document reviews, and interviews with staff and residents. The allegation that staff do not ensure special dietary plans are followed for residents in care. LPA toured the facility and observed in the kitchen that there was a special dietary menu for residents who are on a special dietary plan. Interviews with kitchen staff also stated that some residents are provided a special dietary meal plan. Based on LPA observations, interviews and record reviews, staff do follow the special dietary plans for residents. The residents interviewed, there was not enough evidence to corroborate the allegation. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 1, 2025 · control 56-AS-20250220153742
Jan 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Valley Crest licensed?
Yes — Valley Crest is a licensed residential care home for the elderly (RCFE) in Apple Valley (San Bernardino County): California license #365530263, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 65 residents. State records list 5 inspection and complaint documents since 2024; the most recent, a facility evaluation report dated February 5, 2026, appears in the inspection record on this page.
Can Valley Crest care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Valley Crest with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 65 NON-AMBULATORY, OF WHICH 17 MAYBE BEDRIDDEN. BEDRIDDEN MAY RESIDE IN ANY BDRM. DELAYED EGRESS W/SECURED PERIMETER. WAIVER/GRANTED FOR HOSPICE CARE FOR (22).
How much does Valley Crest cost?
California's public licensing record does not include Valley Crest's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Valley Crest accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Valley Crest through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in San Bernardino County →Assisted living on Medi-Cal in California →See the DHCS list →
36 of 65 beds occupied (55%) when the state visited on April 1, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Valley Crest?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 7 state visits and 5 dated documents since 2024 for Valley Crest; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated April 1, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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