Canyon View Country Home is a residential care home for the elderly (RCFE) in Redlands, San Bernardino County, California — state license #365530075, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated January 8, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 9 times and filed 7 documents. The most recent is a facility evaluation report, dated January 8, 2026.
The state's published file for this home includes 2 documents with transcribed findings, dated July 11, 2025 to July 14, 2025. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 14, 2025Unsubstantiated
Allegation investigated: Staff refused to accept resident back to the facility. Staff retaliating against resident.
On 7/14/2025 at 12:10PM, Licensing Program Analyst (LPA) Eldin Serrano made an unannounced visit to the facility to deliver the findings of the above allegations. LPA Serrano met with Administrator Iren Creighton to explain the purpose of the visit. The investigation consisted of file review, interviews with facility staff and resident as well as facility observation. Allegation #1: Staff refused to accept resident back to the facility. – Based on phone interview with resident #1(R1), R1 stated that R1 was never refused to come back to the facility. In fact, R1 returned to the facility from the hospital. Staff #1 (S1) also denied the allegation. Based on information received, LPA was unable to corroborate the allegation. Allegation #2: Staff retaliating against resident. - Based on phone interview with R1, R1 denied that the facility was retaliating against R1 because of the facility's refusal to take R1 to the hospital right away. R1 stated it is "simply not true". S1 also denied thethe state’s words, verbatim · CDSS document, Jul 14, 2025 · control 56-AS-20241125144900
Jul 11, 2025Unsubstantiated
Allegation investigated: Staff consume liquor while on shift Staff do not have fingerprint clearance Staff lock facility doors to prevent residents from leaving Staff insert suppositories to residents in care Staff did not complete required trainings Staff facility records are falsified Staff did not maintain resident records Residents are not provided proper food service Staff did not ensure resident’s diapering needs were met
Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Iren Creighton, Administrator and explained the purpose of the visit. The investigation consisted of LPA pertinent record reviews, observations and interviews with staff and residents. First allegation, staff consume liquor while on shift. LPA conducted a walk through of the facility. LPA inspected kitchen cabinets, and appliances, and liquor was not observed during the inspection. LPA interviewed four (4) residents. Two (2) residents denied witnessing staff consuming liquor while providing care. Two (2) other residents were unable to answer due to cognitive impairment. LPA interviewed three (3) staff, all staff denied consuming or storing liquor at the facility. Staff has not witnessed another staff consume liquor while providing care to residents. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 11, 2025 · control 56-AS-20241120130951
Jan 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Canyon View Country Home licensed?
Yes — Canyon View Country Home is a licensed residential care home for the elderly (RCFE) in Redlands (San Bernardino County): California license #365530075, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated January 8, 2026, appears in the inspection record on this page.
Can Canyon View Country Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Canyon View Country Home with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX (6) RESIDENTS: ONE AMBULATORY IN ROOM 4 AND FIVE(5) NON-AMBULATORY IN ROOMS 1,2, AND 3, OF WHICH ONE(1) MAY BE BEDRIDDEN IN EITHER ROOM 2 OR 3. APPROVED HOSPICE WAIVER FOR SIX (6) HOSPICE RESIDENTS.
How much does Canyon View Country Home cost?
California's public licensing record does not include Canyon View Country Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Canyon View Country Home accept Medi-Cal or the Assisted Living Waiver?
Canyon View Country Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on July 14, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Canyon View Country Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 7 dated documents since 2022 for Canyon View Country Home; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 14, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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