Sunshine Board & Care is a residential care home for the elderly (RCFE) in Rialto, San Bernardino County, California — state license #361880681, licensed for 12 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 23 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated November 14, 2025 — published below in full, verbatim and unscored.

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Sunshine Board & Care

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Residential care home for the elderly (RCFE) · Mid-size home, 12 residents · Rialto, CA · San Bernardino County
LicensedWheelchairMemory careHospice not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #361880681, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
720 N Linden Ave · Rialto, San Bernardino County
Phone
(786) 219-6008
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 2 residents
Dementia / memory careVerified in record
Hospice careNot on file — ask the home
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 12 AMBULATORY, OF WHICH 2 MAY BE NONAMBULATORY IN ROOM 5 & 6.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 27 times and filed 23 documents. The most recent is a facility evaluation report, dated November 14, 2025.

Most recent state visit
November 14, 2025
Occupancy at the July 17, 2024 visit
12 of 12 beds

The state's published file for this home includes 10 documents with transcribed findings, dated August 5, 2021 to July 17, 2024. 10 of the 10 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (8). 10 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 23 documentsFull record on the state’s site →
20252 state visits · 2 documents
Nov 14, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 4 documents
Nov 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 17, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff intimidating and verbally threatening a resident in care.

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Assisting Administrator, Nick Hamed, who was informed of today’s visit. Regarding the allegation staff intimidating and verbally threatening a resident in care. Five (5) out of (5) residents deny that staff intimidate and verbally threaten them. Four (4) out of (4) staff deny intimidating and verbally threatening residents in care. Based on interviews with residents and staff, the allegation above is Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with Administrator Hamed and a copy of this report with appeal rights was provided to Administrator Hamed at the conclusion of the visit. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 17, 2024 · control 56-AS-20240712143356
Jul 17, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility allowed a resident to be a caregiver without obtaining a fingerprint clearance.

Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Sunshine Board and Care Facility unannounced to initiate a complaint investigation into the allegation listed above. LPA was greeted and granted entry by Staff Member, Esther Varges. LPA introduced self and stated the purpose of the visit. Ms. Varges reported the Administrator was out of the facility at the time of the visit. During today's visit, LPA interviewed staff, collected records, and completed a walk through. LPA made no observations of health and safety concerns. It is alleged that the Facility allowed a resident to be a caregiver without obtaining a fingerprint clearance. LPA verified S2 does have a fingerprint clearance, background check and criminal record check on file. During staff interviews, LPA learned that S2 has been employed with the facility for the last three years. S2 no longer working for the facility, but working in a voluntary capacity only. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 30, 2024 · control 56-AS-20240125164130
20232 state visits · 2 documents
Dec 1, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 6, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations3typical 0
Substantiated complaints4typical 0
Total complaints10typical 1
State visits on file27typical 8
“Typical” is the statewide median across the 307 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated20252202024340202368020221202021472
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — San Bernardino County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Sunshine Board & Care licensed?

Yes — Sunshine Board & Care is a licensed residential care home for the elderly (RCFE) in Rialto (San Bernardino County): California license #361880681, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 12 residents. State records list 23 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated November 14, 2025, appears in the inspection record on this page.

Can Sunshine Board & Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sunshine Board & Care with clearances for wheelchair / non-ambulatory and dementia / memory care; it does not list hospice care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 12 AMBULATORY, OF WHICH 2 MAY BE NONAMBULATORY IN ROOM 5 & 6.

How much does Sunshine Board & Care cost?

California's public licensing record does not include Sunshine Board & Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sunshine Board & Care accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Sunshine Board & Care through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in San Bernardino County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

12 of 12 beds occupied (100%) when the state visited on July 17, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sunshine Board & Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 27 state visits and 23 dated documents since 2021 for Sunshine Board & Care; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 17, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

10 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff intimidating and verbally threatening a resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Assisting Administrator, Nick Hamed, who was informed of today’s visit. Regarding the allegation staff intimidating and verbally threatening a resident in care. Five (5) out of (5) residents deny that staff intimidate and verbally threaten them. Four (4) out of (4) staff deny intimidating and verbally threatening residents in care. Based on interviews with residents and staff, the allegation above is Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with Administrator Hamed and a copy of this report with appeal rights was provided to Administrator Hamed at the conclusion of the visit. UnsubstantiatedCDSS inspection report, July 17, 2024 · control 56-AS-20240712143356
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility allowed a resident to be a caregiver without obtaining a fingerprint clearance.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Sunshine Board and Care Facility unannounced to initiate a complaint investigation into the allegation listed above. LPA was greeted and granted entry by Staff Member, Esther Varges. LPA introduced self and stated the purpose of the visit. Ms. Varges reported the Administrator was out of the facility at the time of the visit. During today's visit, LPA interviewed staff, collected records, and completed a walk through. LPA made no observations of health and safety concerns. It is alleged that the Facility allowed a resident to be a caregiver without obtaining a fingerprint clearance. LPA verified S2 does have a fingerprint clearance, background check and criminal record check on file. During staff interviews, LPA learned that S2 has been employed with the facility for the last three years. S2 no longer working for the facility, but working in a voluntary capacity only. UnsubstantiatedCDSS inspection report, January 30, 2024 · control 56-AS-20240125164130

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent a resident from hitting another resident. Staff are not providing resident with his PNI. Staff are not safeguarding resident's personal belongings.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Sunshine Board and Care Residential Care Facility for the Elderly to deliver the findings of the complaint investigation. LPA was greeted by Administrator, Najeh Hamed. LPA introduced self and stated the purpose of the visit. It is alleged that staff did not prevent a resident from hitting another resident. Resident interviews revealed that approximately one month ago. Residents were standing outside the front of the facility awaiting transportation. A resident approached another resident and hit him in the face closed hand. There were no other witnesses to the incident. No reason or cause for the physical altercation is noted. The incident was not reported to staff. According to the Community Care Licensing Duty Log there were no Special Incident Reports filed that involved a physical altercation between two residents. Staff denied witnessing or having knowledge of a physical altercation outside the facility a month ago. PCDSS inspection report, August 8, 2023 · control 56-AS-20230720155918
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff engaged in a physical altercation with resident in care. Staff engaged in a verbal altercation with resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Sunshine Board & Care facility unannounced to initiate a complaint investigation into the allegations listed above. LPA knocked on the front door. LPA greeted by Staff Member, Tyrone Powell. LPA introduced self and stated purpose of the visit. LPA asked to enter facility and was granted entry. Staff informed LPA Administrator is not at the facility. LPA contacted Administrator to inform him of the complaint investigation. Administrator agreed to meet LPA during visit. Today's visit consisted of staff and resident interviews, a walk through of the facility and record reviews. It is alleged that staff engaged in a physical altercation with a resident in care. Resident interviews revealed that all residents deny witnessing a physical altercation between staff and a resident. During staff interviews, it was discovered that the facility cares for residents with confusion, memory impairment, aggressive behaviors. Staff do have trCDSS inspection report, August 8, 2023 · control 56-AS-20230731195356
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff neglect led to hospitalization of a resident. Staff member mismanages medication. Staff failed to provide adequate food service. Facility is unsanitary. Insufficient staffing to meet residents' needs Staff failed to provide a comfortable environment for residents in care. Staff member sleeps while on duty.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Sunshine Board and Care Facility to deliver findings of the complaint investigation. LPA introduced self and stated purpose of the visit. LPA spoke with Staff Member, Tyrone; who contacted Administrators to notify of LPA's visit. LPA met with Administrators and discussed the complaint findings. Staff neglect led to hospitalization of resident. It is alleged that the facility staff neglect led to the hospitalization of the resident. Resident interviews reflect that a resident was in need of assistance one evening, he could not get the attention of the night staff member scheduled that evening. He contacted 911 and was able to get assistance. Staff interviews reveal that staff members deny staff sleeps on the job or that a resident called for assistance and was unable to get assistance. Record reviews reflect that the resident went to the hospital for treatment, but nothing suggests that the resident was sent to the hospitalCDSS inspection report, July 25, 2023 · control 56-AS-20230426145407
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not give resident’s representative the right to participate in decision-making regarding the care and services to be provided to the resident (R1).
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Anna Bueno conducted an unannounced visit to the facility to deliver findings on the above complaint allegations. LPA met with staff Manal Terab. Terab phoned licensee Najeh Hamed was notified of the reason for today’s . Co-administrator Ahmad Abdallatef arrived shortly. The investigation included interviews with witness and staff and records review. The allegation is that the facility did not give resident’s representative the right to participate in decision-making regarding the care and services to be provided to the resident (R1). Witness interview confirmed that R1 is self-responsible for decisions related to their care however R1 has a court-ordered fiduciary. The interview further revealed that the fiduciary is solely responsible for R1 finances and does not need to be consulted for any services that R1 wishes to use or add. Staff interviews revealed that R1 is a former resident who needed a higher level of care and was transferred to a hospital aCDSS inspection report, June 12, 2023 · control 56-AS-20220714134111

2021

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff misused resident's finances.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Javina George made an unannounced visit to deliver findings for the allegation listed above. LPA met with Caregiver Estrella Heller, Administrator was avialble via telephone and explained the purpose of the visit, and elements of the allegation. The allegation was investigated by the department. The investigation consisted of interviews, and review of facility documentation. On April 1, 2021 LPA George interviewed the previous facility Licensee Lilibeth Swanson of Sunshine Inc., who admitted that she did ask Resident #1 (R1) for money. Previous Licensee used the monies received from R1 to pay for Swanson’s child16th birthday party. Swanson agreed the amount of monies taken from R1 is equal to the sum of around $10,000. Lilibeth stated “What I did was wrong, and I apologize as well accept it 100%, I plan on paying it back and I will give interest. I was paying $100 every week, here and there.” As of April 1, 2021, R1 stated to have received in payment rouCDSS inspection report, September 23, 2021 · control 18-AS-20210326083509
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident received a unlawful eviction
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Crystal Colvin arrived to investigate the above allegations of the complaint. LPA Colvin met with Designated Facility Representative Adam Ahmad "Adam" Abdallatef, as the Licensee/Administrator was unavailable at this time. LPA Colvin advised Adam of the purpose of the visit. Regarding allegation "Resident received a unlawful eviction": LPA Colvin interviewed resident, staff, and Administrator/Licensee (via telephone), as well as reviewed resident file for the investigation of this complaint. During LPA Colvin's interviews, there were conflicting statements regarding whether or not R1 was in fact being evicted. Additionally, there was no physical eviction notice provided to R1 to memorialize this. Due to lack of physical evidence for the allegation of R1 being unlawfully evicted as well as conflicting statements regarding the situation, the allegation of "Resident received a unlawful eviction" is UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means althougCDSS inspection report, August 11, 2021 · control 18-AS-20210805155349
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff are not keeping residents safe
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Crystal Colvin arrived to deliver findings for the allegations of the complaint. LPA Colvin met with Designated Facility Representative Adam Ahmad "Adam" Abdallatef at the facility, and spoke with Licensee over the telephone. LPA Colvin advised Adam and Licesensee of the purpose of the visit. Regarding allegation "Facility staff are not keeping residents safe": LPA Colvin interviewed residents and staff regarding an incident that occurred between two residents (R1 & R2) in 2020, wherein R1 got into a physical altercation (restrained) with R2. Through interviews it was confirmed that the incident occurred, and that there had been numerous instances of verbal altercations between R1 and R2 prior to this event. LPA Colvin additionally reviewed the file for R1, where LPA Colvin observed that R1 was documented to have a mental illness, for which he was prescribed medication and was refusing to take. This was further documented with a Medication AdministrationCDSS inspection report, August 11, 2021 · control 18-AS-20200803114859
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident’s personal belongings are stolen.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts Melody Brown and Natalie Gayoso conducted an unannounced complaint visit to investigate the above allegation. LPA's were greeted and allowed entrance by caregiver Estrella Heller. Administrator Najeh "Nick" Hamed was contacted and unable to come to the facility. The investigation consisted of interviews with pertinent parties. The allegation indicates residents personal belongings are stolen. Interview with Staff 2 (S2) stated Resident 1 (R1) tends to always misplaced his belongings. R1 tends to misplace their glasses throughout the facility. S2 stated R1 never informed them that two (2) of R1's watches were missing. Interview with R1 stated that his glasses and watches were found. They were informed by another resident, Resident 2 (R2), that R1 had left their glasses and watches on the front table were residents, staff, and visitors sign in. UnsubstantiatedCDSS inspection report, August 5, 2021 · control 18-AS-20210727140234

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 27 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
3
typical for this size: 0
Substantiated complaints
4
typical for this size: 0
Total complaints
10
typical for this size: 1
State visits on file
27
typical for this size: 8
See the full inspection record on the state's site →
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(786) 219-6008
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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