Illustration — no photo of this home on file yet

Washington Family Manor

Small home·Licensed for 6·Rialto, California

Licensed since 2009Licence #366423954
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Starting rate$2,800 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitMarch 4, 2026CDSS inspection record

Washington Family Manor is a small care home in Rialto — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2009. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Washington Family Manor

Is Washington Family Manor licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Washington Family Manor licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Washington Family Manor been cited?

0 Type A and 0 Type B citations since 2009, per CDSS records as of September 27, 2026. Those records count 4 state visits over the same years.

Is Washington Family Manor still open?

This license was on the CDSS roster as of September 28, 2026.

What does Washington Family Manor cost?

$2,800 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

Among 73 other homes of a similar licensed size across San Bernardino County that publish a starting rate, the middle half runs $3,775 to $5,000 a month, and the middle figure is $4,000 (n = 73 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Washington Family Manor take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Simone Washington, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Ballard Rehabilitation Hospital is 3.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Washington Family Manor keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Washington Family Manor license and inspection record

  • Name on the license: “WASHINGTON FAMILY MANOR”, per the CDSS roster as of May 25, 2025.
  • License #366423954. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Simone Washington, per CDSS records as of September 27, 2026.
  • First licensed in 2009, per CDSS records as of September 27, 2026.
  • 4 state inspection visits since 2009, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2009, per CDSS records as of September 27, 2026. The same records count 4 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2009, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is March 4, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
6 NON-AMBULATORY. DEMENTIA PROGRAM ON FILE. APPROVED FOR HOSPICE (2). DIABETIC AND GLUCOSE MONITORING APPROVED.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

This home’s starting rate

$2,800a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$2,800a month

Likely $2,800–$3,400

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$2,800this home

    The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $2,800–$3,400
$2,800
First monthWith a one-time move-in fee · likely $2,800–$6,900
$4,800
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

17 homes like this within 10 miles publish starting rates mostly between $3,450–$4,650.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 17 nearby homes behind this estimate

Where it is

  • 2235N. Arrowhead Ave, Rialto, CA 92377Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 4 documents for this home, and its records count 4 visits since 2009. The most recent is a facility evaluation report, dated March 4, 2026.

On file since
2022
State visits
4
Most recent visit
March 4, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2009.

Year by year
YearVisitsDocumentsSubstantiated2026110202511020241102022110

The last 36 months — 3 of 4 documents

20261 state visit · 1 document
Mar 4, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 3/4/2026 at 12:10 PM Licensing Program Analysts, LaVette Farlow and Paola Guerrero, (LPAs) arrived at Washington Family Manor unannounced to conduct the facility's Annual Inspection. LPAs Farlow and Guerrero were greeted and granted entry by Simone R. Harkless, House Manager. Simone R. notified the Administrator Simone Washington, of our arrival. LPAs was granted entry and provided space to work. LPAs later meet with and were greeted by Administrator Simone and stated purpose of the visit. LPAs were then accompanied by House Manager Simone R on a tour of the facility grounds. Facility: LPAs was informed that the current census is 4. The facility is licensed 6 non-ambulatory residents. Dementia Care Plan in place. Hospice Waiver approval of 2 residents, and diabetic and glucose monitoring approved. LPAs observed that the facility is operating at the capacity and in the conditions approved by Community Care Licensing (CCL). Physical Plant: LPAs observed the facility's temperatures to be comfortable. Sufficient lighting was provided by various lamps, fixtures and night-lights throughout the facility. LPAs observed carbon monoxide and fire alarms throughout facility. Administrator reports the facility conducts fire and disaster drills on a monthly basis. Fire extinguishers were observed to be fully charged January 22, 2026. The facility back yard contained a shaded space and adequate seating. The facility maintains its laundry room, extra hygiene and Personal Protective Equipment and extra supplies secure in the attached garage. The Living Room and Dining Room included activities, adequate seating and sufficient lighting. Please see LIC809-C LPAs tested the water temperature and the water measure at 118.8, which is within regulation. Resident Rooms included all required furnishings such as beds with appropriate linens, night stand, adequate lighting and seating. The facility does maintain a room for live in staff and staff files, resident files and medications secure. Food Service: LPAs observed the facility's food supply included a variety of items such as eggs, bread, milk, salad, fresh fruits and vegetables. Kitchen pantry with canned goods all in good standing. The amount of nonperishable and perishable food is sufficient for number of residents in care. LPAs observed that sharps, chemicals, cleaning supplies were kept in secure and inaccessible to residents in care. Care & Supervision: Facility has sufficient care staff; who assist residents 24 hours and 7 days a week. Administrator reported that 2 staff member lives on facility grounds and other staff assist daily as part time caregiver. A review of staff files revealed that all staff files contained verification of their annual training, criminal record clearance, health screenings, TB test results and First Aid/CPR. The Administrator's Administrator Certificate was observed in compliance. Resident Records: LPAs reviewed resident files for updated Physician's Report's, Needs and Services and Admissions Agreements. LPAs observed 3 out of 3 residents MARS and observed that the MARs were free of any discrepancy. Signs / Poster Emergency Disaster Plan, Long Term Care Ombudsman, Administrator Certificate, Personal Rights and Facility Sketch, Facility License, SEE/SAY are posted in a prominent place. Based on observations, staff interviews and record reviews, no deficiency cited per Title 22, California Code of Regulations. An exit interview was conducted and copy of this report reviewed and discussed, then provided to Administrator, Simone Washington.the state’s words, verbatim · CDSS document, Mar 4, 2026
20251 state visit · 1 document
Mar 10, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst, LaVette Farlow, (LPA) arrived at Washington Family Manor unannounced to conduct the facility's Annual Inspection. LPA rang the doorbell several times, made two calls, and stood outside for 5 minutes or more before being greeted and granted entry by Rachel Foster, Caregiver. Foster notified the Administrator Simone Washington, of my arrival. LPA introduced self and stated purpose of the visit. LPA was granted entry and provided space to work. LPA was then accompanied by Caregiver Foster on a tour of the facility grounds. Facility: LPA was informed that the current census is 3. The facility is licensed 6 non-ambulatory residents. Dementia Care Plan in place. Hospice Waiver approval of 2 residents, and diabetic and glucose monitoring approved. LPA observed that the facility is operating at the capacity and in the conditions approved by Community Care Licensing (CCL). Physical Plant: LPA Farlow observed the facility's temperatures to be comfortable. Sufficient lighting was provided by various lamps, fixtures and night-lights throughout the facility. LPA observed carbon monoxide and fire alarms throughout facility. Administrator reports the facility conducts fire and disaster drills on a monthly basis. Fire extinguishers were observed to be fully charged January 13, 2025. The facility back yard contained a shaded space and adequate seating. LPA observed the following tools out and unsecured on the patio a hammer, hand trowel, and tree trimmer. A deficiency was cited. Administrator agreed to remove during the visit. The facility maintains its laundry room, extra hygiene and Personal Protective Equipment and extra supplies secure in the attached garage. The Living Room and Dining Room included activities, adequate seating and sufficient lighting. Please see LIC809-C LPA tested the water temperature and the water measure at 127.7 and 125.7, which is very hot and out of regulation. Administrator did provide a log for the testing of the water temperature. A technical violation issued. Resident Rooms included all required furnishings such as beds with appropriate linens, night stand, adequate lighting and seating. The facility does maintain a room for staff where staff files, resident files and medications secure. Food Service: LPA observed the facility's food supply included a variety of items such as eggs, bread, milk, salad, fresh fruits and vegetables. Kitchen pantry with canned goods all in good standing. The amount of nonperishable and perishable food is sufficient for number of residents in care. LPA observed that sharps, chemicals, cleaning supplies were kept in secure and inaccessible to residents in care. Care & Supervision: Facility has sufficient care staff; who assist residents 24 hours and 7 days a week. Administrator reported that 1 staff member lives on facility grounds and herself or other staff assist daily as part time caregiver. A review of staff files revealed that all staff files contained verification of their annual training, criminal record clearance, health screenings, First Aid/CPR. The Administrator's Administrator Certificate was observed in compliance. Resident Records: LPA reviewed resident files for updated Physician's Report's, Needs and Services and Admissions Agreements. LPA observed 2 out of 2 residents MARS were inconsistent and had discrepancy. 2 out of 2 residents MARS did not have medication listed, a loose pills, discontinued medication still showing as being administered and not on the MARS. A deficiency cited. Signs / Poster Emergency Disaster Plan, Long Term Care Ombudsman, Administrator Certificate, Personal Rights and Facility Sketch, Facility License, SEE/SAY are posted in a prominent place. Based on observations, staff interviews and record reviews, 2 deficiency and 1 technical violation will be cited to address the concerns. Exit interview conducted and copy of this report was provided to Administrator/Licensee Simone Washington.the state’s words, verbatim · CDSS document, Mar 10, 2025

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

20241 state visit · 1 document
Feb 15, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst, Amber Coleman, (LPA) arrived at Washington Family Manor unannounced to conduct the facility's Annual Inspection. LPA rang the doorbell and was greeted by Simone Washington, Administrator. LPA introduced self and stated purpose of the visit. LPA was granted entry and provided space to work. LPA was then accompanied by Administrator on a tour of the facility grounds. Facility: LPA was informed that the current census is 2. The facility is licensed 6 non-ambulatory residents. Dementia Care Plan in place. Hospice Waiver approval of 2 residents. LPA observed that the facility is operating at the capacity and in the conditions approved by Community Care Licensing (CCL). Physical Plant: LPA Coleman observed the facility's temperatures to be comfortable. Sufficient lighting was provided by various lamps, fixtures and night-lights throughout the facility. LPA observed carbon monoxide and fire alarms throughout facility. Administrator reports the facility conducts fire and disaster drills on a monthly basis. Fire extinguishers were observed to be fully charged; last inspection date March 2023. The facility backyard contained a shaded space and adequate seating. Pathways contained some obstruction. Administrator agreed to remove during the visit. The facility maintains its laundry room, extra hygiene and Personal Protective Equipment and extra supplies secure in the attached garage. The Living Room and Dining Room included activities, adequate seating and sufficient lighting. Resident Rooms included all required furnishings such as beds with appropriate linens, night stand, adequate lighting and seating. The facility does maintain a room for staff where staff files, resident files and medications secure. Food Service: LPA observed the facility's food supply included a variety of items such as eggs, bread, milk, salad, fresh fruits and vegetables. Kitchen pantry with canned goods all in good standing. The amount of Nonperishable and perishable food is sufficient for number of residents in care. LPA observed that sharps, chemicals, cleaning supplies were kept in secure and inaccessible to residents in care. Please see LIC809-C Care & Supervision: Facility has sufficient care staff; who assist residents 24 hours and 7 days a week. Administrator reported that 1 staff member lives on facility grounds and there are 2 other staff who assist part time. A review of staff files revealed that all staff files contained verification of their annual training, criminal record clearance, health screenings, 1st Aid/CPR. The Administrator's Administrator Certificate was observed in compliance. Resident Records: LPA reviewed resident files for updated Physician's Report's, Needs and Services and Admissions Agreements. LPA observed 1 resident file without a current Physician's Report. Signs / Posters: Emergency Disaster Plan, Long Term Care Ombudsman, Administrator Certificate, Personal Rights and Facility Sketch, Facility License, SEE/SAY are posted in a prominent place. Based on observations, staff interviews and record reviews, 1 deficiency will be cited to address records. Exit interview conducted and copy of this report was provided to Administrator/Licensee Simone Washington.the state’s words, verbatim · CDSS document, Feb 15, 2024

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

Other homes nearby

The nearest licensed homes in San Bernardino County, closest first. Every listed home appears on the same terms.

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