Chantilly Lace Manor Iv is a residential care home for the elderly (RCFE) in Victorville, San Bernardino County, California — state license #361800121, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 27, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 16 times and filed 8 documents. The most recent — a complaint investigation report on April 27, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated March 1, 2022 to April 27, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 27, 2026Unsubstantiated
Allegation investigated: Licensee did not ensure that facility staff who provided medical care to residents were appropriately skilled professionals Facility staff inappropriately restrained resident
On 4/27/2026 at 9:40 AM, Licensing Program Analyst (LPA) Eldin Serrano made an unannounced visit to the facility to deliver the findings of the above allegation. LPA explained the purpose of the visit to house manager Stephanie Smith. The investigation consisted of record review, interviews with staff and resident as well as observation. Allegation #1: Licensee did not ensure that facility staff who provided medical care to residents were appropriately skilled professionals – Based on interviews and a review of documentation, it was determined that R2’s insulin was being administered by the resident’s family member. The LPA also confirmed that some residents receive care from external providers. Allegation #2 Facility staff inappropriately restrained resident – LPA observed that R3 was not restrained during the visit. Interviews confirmed that facility staff do not utilize restraints on the residents in care. During the investigation, LPA did not find evidence to corroborate the allegathe state’s words, verbatim · CDSS document, Apr 27, 2026 · control 56-AS-20250929120855
Dec 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 22, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Chantilly Lace Manor Iv licensed?
Yes — Chantilly Lace Manor Iv is a licensed residential care home for the elderly (RCFE) in Victorville (San Bernardino County): California license #361800121, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated April 27, 2026, was marked “Unsubstantiated” by the state.
Can Chantilly Lace Manor Iv care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Chantilly Lace Manor Iv with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 5 NON AMBULATORY AND 1 BEDRIDDEN. HOSPICE WAIVER FOR 6.
How much does Chantilly Lace Manor Iv cost?
California's public licensing record does not include Chantilly Lace Manor Iv's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Chantilly Lace Manor Iv accept Medi-Cal or the Assisted Living Waiver?
Chantilly Lace Manor Iv is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on April 27, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Chantilly Lace Manor Iv?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 16 state visits and 8 dated documents since 2022 for Chantilly Lace Manor Iv; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 27, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 16 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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